UPGRADING FROM 3.0.x - Changes: = Installation = We recommend you move your existing /opt/rt3 tree completely out of the way before installing the new version of RT, to make sure that you don't inadvertently leave old files hanging around. = Rights changes = Now, if you want RT to automatically create new users upon ticket submission, you MUST grant 'Everyone' the right to create tickets. Granting this right only to "Unprivileged Users" is now insufficient. = Web server configuration The configuration for RT's web interface has changed. Please refer to docs/web_deployment.pod for instructions.