<& elements/search.html, 'title' => 'Time worked summary', 'name_singular' => 'ticket', 'query' => $query, 'count_query' => $count_query, 'count_addl' => [ $format_seconds_sub, $applied ? $format_seconds_sub : () ], 'header' => [ 'Ticket #', 'Ticket', 'Time', $applied ? 'Applied' : (), ], 'fields' => [ 'ticketid', sub { encode_entities(shift->get('subject')) }, sub { my $seconds = shift->get('ticket_time'); &{ $format_seconds_sub }( $seconds ); }, ($applied ? sub { my $seconds = shift->get('applied_time'); &{ $format_seconds_sub }( $seconds ); } : () ), ], 'sort_fields' => [ 'ticketid', 'subject', 'transaction_time', $applied ? 'applied_time' : (), ], 'links' => [ $link, $link, '', '', ], &> <%once> my $format_seconds_sub = sub { my $seconds = shift; #(($seconds < 0) ? '-' : '') . concise(duration($seconds)); (($seconds < 0) ? '-' : '' ). int(abs($seconds)/3600)."h".sprintf("%02d",(abs( $seconds)%3600)/60)."m"; }; <%init> #all sorts of false laziness w/rt_transaction.html die "access denied" unless $FS::CurrentUser::CurrentUser->access_right('List rating data'); local $FS::Record::nowarn_classload = 1; #some amount of false laziness w/timeworked.html... my @select = ( 'Tickets.Id AS ticketid', 'Tickets.Subject' ); my @select_total = ( 'COUNT(*)' ); my $join = 'JOIN Users ON Transactions.Creator = Users.Id '; #. my $twhere = " WHERE Transactions.ObjectType = 'RT::Ticket' AND Transactions.ObjectId = Tickets.Id "; my $applied = ''; my $transaction_time = " CASE transactions.type when 'Set' THEN (to_number(newvalue,'999999')-to_number(oldvalue, '999999')) * 60 ELSE timetaken*60 END"; if ( $cgi->param('svcnum') =~ /^\s*(\d+)\s*$/ ) { $twhere .= " AND EXISTS( SELECT 1 FROM acct_rt_transaction WHERE acct_rt_transaction.transaction_id = Transactions.id AND svcnum = $1 )"; $applied = "AND svcnum = $1"; } $twhere .= " AND ( ( Transactions.Type = 'Set' AND Transactions.Field = 'TimeWorked' AND Transactions.NewValue != Transactions.OldValue ) OR ( Transactions.Type IN ( 'Create', 'Comment', 'Correspond', 'Touch' ) AND Transactions.TimeTaken > 0 ) )"; my($beginning, $ending) = FS::UI::Web::parse_beginning_ending($cgi); # TIMESTAMP is Pg-specific... ? if ( $beginning > 0 ) { $beginning = "TIMESTAMP '". time2str('%Y-%m-%d %X', $beginning). "'"; $twhere .= " AND Transactions.Created >= $beginning "; } if ( $ending < 4294967295 ) { $ending = "TIMESTAMP '". time2str('%Y-%m-%d %X', $ending). "'"; $twhere .= " AND Transactions.Created <= $ending "; } if ( $cgi->param('otaker') && $cgi->param('otaker') =~ /^([\w\.\-]+)$/ ) { $twhere .= " AND Users.name = '$1' "; } my $transactions = "FROM Transactions $join $twhere"; my $where = "WHERE EXISTS ( SELECT 1 $transactions )"; if ( $cgi->param('category') =~ /^(\w+)$/ ) { $where .= " AND ocfv_TimeType.Content = '$1'"; } my $ticket_time = "( SELECT SUM($transaction_time) $transactions )"; push @select, "$ticket_time AS ticket_time"; push @select_total, "SUM($ticket_time)"; if ( $applied ) { my $applied_time = "( SELECT SUM(support) FROM acct_rt_transaction LEFT JOIN Transactions ON ( transaction_id = Id ) $twhere $applied )"; push @select, "$applied_time AS applied_time"; push @select_total, "SUM($applied_time)"; } my $addl_from = " LEFT JOIN ( SELECT DISTINCT ON (ObjectId) ObjectId, Content FROM ObjectCustomFieldValues JOIN CustomFields ON (ObjectCustomFieldValues.CustomField = CustomFields.Id) WHERE CustomFields.Name = 'TimeType' AND ObjectCustomFieldValues.ObjectType = 'RT::Ticket' AND ObjectCustomFieldValues.Disabled = 0 ORDER BY ObjectId ASC, ObjectCustomFieldValues.LastUpdated DESC ) AS ocfv_TimeType ON (Tickets.Id = ocfv_TimeType.ObjectId) "; my $query = { 'select' => join(', ', @select), 'table' => 'tickets', #Pg-ism #'table' => 'Tickets', 'addl_from' => $addl_from, 'extra_sql' => $where, 'order by' => 'ORDER BY Created', }; my $count_query = "SELECT ".join(', ', @select_total). " FROM Tickets $addl_from $where"; my $link = [ "${p}rt/Ticket/Display.html?id=", sub { shift->get('ticketid'); } ];