<& elements/search.html, 'title' => 'Time worked per-customer summary', 'name_singular' => 'customer', 'query' => $sql_query, 'count_query' => $count_query, 'header' => [ FS::UI::Web::cust_header( $cgi->param('cust_fields') ), @extra_headers, 'Support time', #'Development time', 'Unclassified time', ], 'fields' => [ \&FS::UI::Web::cust_fields, @extra_fields, $support_time_sub, $unclass_time_sub, ], 'color' => [ FS::UI::Web::cust_colors(), map '', @extra_fields ], 'style' => [ FS::UI::Web::cust_styles(), map '', @extra_fields ], 'align' => [ FS::UI::Web::cust_aligns(), map '', @extra_fields ], 'links' => [ ( map { $_ ne 'Cust. Status' ? $link : '' } FS::UI::Web::cust_header( $cgi->param('cust_fields') ) ), map '', @extra_fields ], &> <%init> die "access denied" unless $FS::CurrentUser::CurrentUser->access_right('List rating data') ; #false laziness w/cust_main.html (we're really only filtering on status for now) my %search_hash = (); #$search_hash{'query'} = $cgi->keywords; #scalars my @scalars = qw ( agentnum salesnum status address city county state zip country invoice_terms no_censustract with_geocode with_email tax no_tax POST no_POST custbatch usernum cancelled_pkgs cust_fields flattened_pkgs all_tags all_pkg_classnums any_pkg_status ); for my $param ( @scalars ) { $search_hash{$param} = scalar( $cgi->param($param) ) if length($cgi->param($param)); } #lists for my $param (qw( classnum refnum tagnum pkg_classnum )) { $search_hash{$param} = [ $cgi->param($param) ]; } ### # etc ### my $sql_query = FS::cust_main::Search->search(\%search_hash); my $count_query = delete($sql_query->{'count_query'}); my @extra_headers = @{ delete($sql_query->{'extra_headers'}) }; my @extra_fields = @{ delete($sql_query->{'extra_fields'}) }; my $link = [ "${p}view/cust_main.cgi?", 'custnum' ]; #eofalse (cust_main.html) #false laziness / cribbed from search/rt_ticket.html my $twhere = " WHERE Transactions.ObjectType = 'RT::Ticket' "; #AND Transactions.ObjectId = Tickets.Id my $transaction_time = " CASE transactions.type when 'Set' THEN (to_number(newvalue,'999999')-to_number(oldvalue, '999999')) * 60 ELSE timetaken*60 END"; $twhere .= " AND ( ( Transactions.Type = 'Set' AND Transactions.Field = 'TimeWorked' AND Transactions.NewValue != Transactions.OldValue ) OR ( Transactions.Type IN ( 'Create', 'Comment', 'Correspond', 'Touch' ) AND Transactions.TimeTaken > 0 ) )"; my($beginning, $ending) = FS::UI::Web::parse_beginning_ending($cgi); # TIMESTAMP is Pg-specific... ? if ( $beginning > 0 ) { $beginning = "TIMESTAMP '". time2str('%Y-%m-%d %X', $beginning). "'"; $twhere .= " AND Transactions.Created >= $beginning "; } if ( $ending < 4294967295 ) { $ending = "TIMESTAMP '". time2str('%Y-%m-%d %X', $ending). "'"; $twhere .= " AND Transactions.Created <= $ending "; } my $transactions = "FROM Transactions $twhere"; #eofalse (rt_ticket.html) my $support_time_sub = sub { my $cust_main = shift; my $sec = 0; foreach my $ticket ($cust_main->tickets) { my $TimeType = FS::Record->scalar_sql( "SELECT Content FROM ObjectCustomFieldValues JOIN CustomFields ON (ObjectCustomFieldValues.CustomField = CustomFields.Id) WHERE CustomFields.Name = 'TimeType' AND ObjectCustomFieldValues.ObjectType = 'RT::Ticket' AND ObjectCustomFieldValues.Disabled = 0 AND ObjectId = ". $ticket->{id} ); next unless $TimeType eq 'support'; $sec += FS::Record->scalar_sql( "SELECT SUM($transaction_time) $transactions ". " AND Transactions.ObjectId = ". $ticket->{id} ); } (($sec < 0) ? '-' : '' ). int(abs($sec)/3600)."h".sprintf("%02d",(abs($sec)%3600)/60)."m"; }; my $unclass_time_sub = sub { my $cust_main = shift; my $sec = 0; foreach my $ticket ($cust_main->tickets) { my $TimeType = FS::Record->scalar_sql( "SELECT Content FROM ObjectCustomFieldValues JOIN CustomFields ON (ObjectCustomFieldValues.CustomField = CustomFields.Id) WHERE CustomFields.Name = 'TimeType' AND ObjectCustomFieldValues.ObjectType = 'RT::Ticket' AND ObjectCustomFieldValues.Disabled = 0 AND ObjectId = ". $ticket->{id} ); next unless $TimeType eq ''; $sec += FS::Record->scalar_sql( "SELECT SUM($transaction_time) $transactions ". " AND Transactions.ObjectId = ". $ticket->{id} ); } (($sec < 0) ? '-' : '' ). int(abs($sec)/3600)."h".sprintf("%02d",(abs($sec)%3600)/60)."m"; };