% if ($enabled) {
% if ( $UnrepliedTickets->Count > 0 ) {
<% emt('New activity on [quant,_1,ticket]', $UnrepliedTickets->Count) %>
% } else { <% emt('No new activity on tickets') %> % }
% } <%init> use Class::Load 'load_class'; my $enabled = $FS::TicketSystem::system eq 'RT_Internal'; $enabled = 0 unless $FS::CurrentUser::CurrentUser->access_right('RT activity notification'); my $UnrepliedTickets; if ($enabled) { my $class = 'RT::Search::UnrepliedTickets'; load_class($class); my $session = eval { FS::TicketSystem->session; }; if ( $session ) { my $CurrentUser = $session->{CurrentUser}; # if there are no tickets the current user could see, always hide it my $AnyTickets = RT::Tickets->new($CurrentUser); foreach my $status (qw(resolved rejected deleted)) { $AnyTickets->LimitStatus( OPERATOR => '!=', VALUE => $status ); } $enabled = 0 if $AnyTickets->Count == 0; $UnrepliedTickets = RT::Tickets->new($CurrentUser); my $search = $class->new(TicketsObj => $UnrepliedTickets); $search->Prepare; } else { $enabled = 0; } }