ng_selfservice/ticket.php

   1 <?
   2
   3 require_once('elements/session.php');
   4
   5 if ( $_POST['ticket_id'] ) {
   6   $ticket_id = $_POST['ticket_id'];
   7 } else {
   8   $ticket_id = $_SERVER['QUERY_STRING'];
   9 }
  10
  11 if ( ! preg_match( '/^\d+$/', $ticket_id ) ) {
  12   header('Location:index.php?error=No+ticket+ID');
  13   die();
  14 }
  15
  16 $ticket_info = $freeside->get_ticket( array(
  17   'session_id' => $_COOKIE['session_id'],
  18   'ticket_id'  => $ticket_id,
  19   'subject'    => $_POST['subject'],
  20   'reply'      => $_POST['reply'],
  21 ) );
  22
  23 if ( isset($ticket_info['error']) && $ticket_info['error'] ) {
  24   $error = $ticket_info['error'];
  25   header('Location:index.php?error='. urlencode($error));
  26   die();
  27 }
  28
  29 extract($ticket_info);
  30
  31 ?>
  32 <? $title = "View ticket #$ticket_id"; include('elements/header.php'); ?>
  33 <? $current_menu = 'tickets.php'; include('elements/menu.php'); ?>
  34
  35 <TABLE>
  36 <? foreach ( $transactions AS $transaction ) {
  37      if ( $transaction['content'] == 'This transaction appears to have no content' ) { continue; }
  38 ?>
  39     <TR>
  40       <TD>
  41         <B>
  42           <? echo $transaction['created'] ?>
  43           &nbsp;
  44           <? echo $transaction['description'] ?>
  45         </B>
  46         <PRE><? echo $transaction['content'] ?></PRE><BR>
  47       </TD>
  48     </TR>
  49 <? } ?>
  50 </TABLE>
  51
  52 <BR><BR>
  53 <FORM ACTION="ticket.php" METHOD=POST>
  54     <input type="hidden" name="ticket_id" value="<? echo $ticket_id ?>">
  55
  56 <? if ( $edit_ticket_subject ) { ?>
  57     Subject:<BR><input type="text" name="subject" value="<? htmlspecialchars($ticket_fields['subject']) ?>" style="width:440px">
  58     <BR><BR>
  59 <? } ?>
  60
  61     Add reply to ticket:
  62     <BR>
  63     <textarea name="reply" cols="60" rows="10" style="width:440px"></textarea>
  64     <BR><input type="submit" value="Reply">
  65 </form>
  66
  67 <? include('elements/menu_footer.php'); ?>
  68 <? include('elements/footer.php'); ?>