change "support time" to use regular ticket time + a custom field, #30921
[freeside.git] / httemplate / search / rt_transaction.html
1 <& elements/search.html,
2              'title'         => 'Time worked',
3              'name_singular' => 'transaction',
4              'query'         => $query,
5              'count_query'   => $count_query,
6              'count_addl'    => [ $format_seconds_sub, 
7                                   $applied_time ? $format_seconds_sub : () ],
8              'header'        => [ 'Ticket #',
9                                   'Ticket',
10                                   'Date',
11                                   'Time',
12                                   $applied_time ? 'Applied' : (),
13                                 ],
14              'fields'        => [ 'ticketid',
15                                   sub { encode_entities(shift->get('subject')) },
16                                   'created',
17                                   sub { my $seconds = shift->get('transaction_time');
18                                         &{ $format_seconds_sub }( $seconds );
19                                       },
20                                   ($applied_time ? 
21                                     sub { my $seconds = shift->get('applied_time');
22                                         &{ $format_seconds_sub }( $seconds );
23                                       } : () ),
24                                 ],
25              'links'         => [
26                                   $link,
27                                   $link,
28                                   '',
29                                   '',
30                                   '',
31                                 ],
32 &>
33 <%once>
34
35 my $format_seconds_sub = sub {
36   my $seconds = shift;
37   #(($seconds < 0) ? '-' : '') . concise(duration($seconds));
38   (($seconds < 0) ? '-' : '' ). int(abs($seconds)/3600)."h".sprintf("%02d",(abs(
39 $seconds)%3600)/60)."m";
40 };
41
42 </%once>
43 <%init>
44
45 die "access denied"
46   unless $FS::CurrentUser::CurrentUser->access_right('List rating data');
47
48 local $FS::Record::nowarn_classload = 1;
49 #some amount of false laziness w/timeworked.html...
50
51 my @select = (
52   'Transactions.*',
53   'Tickets.Id AS ticketid',
54   'Tickets.Subject',
55   'Users.name AS otaker',
56 );
57 my @select_total = ( 'COUNT(*)' );
58
59 my ($transaction_time, $applied_time);
60 my $join = 'JOIN Tickets ON Transactions.ObjectId = Tickets.Id '.
61            'JOIN Users   ON Transactions.Creator = Users.Id '.
62            "LEFT JOIN (
63                SELECT DISTINCT ON (ObjectId)
64                  ObjectId, Content
65                FROM ObjectCustomFieldValues
66                  JOIN CustomFields
67                    ON (ObjectCustomFieldValues.CustomField = CustomFields.Id)
68                WHERE CustomFields.Name = 'TimeType'
69                  AND ObjectCustomFieldValues.ObjectType = 'RT::Ticket'
70                  AND ObjectCustomFieldValues.Disabled = 0
71                ORDER BY ObjectId ASC, ObjectCustomFieldValues.LastUpdated DESC
72                ) AS ocfv_TimeType ON (Tickets.Id = ocfv_TimeType.ObjectId)
73            ";
74
75 my $where = "WHERE Transactions.ObjectType = 'RT::Ticket'";
76
77 # the intrinsic TimeWorked/TimeTaken fields
78 $transaction_time = "CASE Transactions.Type when 'Set'
79     THEN (to_number(NewValue,'999999')-to_number(OldValue, '999999')) * 60
80     ELSE TimeTaken*60
81   END";
82
83 my $applied = ''; 
84 if ( $cgi->param('svcnum') =~ /^\s*(\d+)\s*$/ ) {
85   $where .= " AND EXISTS( SELECT 1 FROM acct_rt_transaction WHERE acct_rt_transaction.transaction_id = Transactions.id AND svcnum = $1 )";
86   $applied = "AND svcnum = $1";
87 }
88
89 $applied_time = "( SELECT SUM(support) from acct_rt_transaction where transaction_id = Transactions.id $applied )";
90
91 $where .= "
92   AND (    ( Transactions.Type = 'Set'
93              AND Transactions.Field = 'TimeWorked'
94              AND Transactions.NewValue != Transactions.OldValue )
95         OR ( ( Transactions.Type='Create' OR Transactions.Type='Comment' OR Transactions.Type='Correspond' OR Transactions.Type='Touch' )
96              AND Transactions.TimeTaken > 0
97            )
98       )
99 ";
100
101 if ( $cgi->param('category') =~ /^(\w+)$/ ) {
102   $where .= " AND ocfv_TimeType.Content = '$1'";
103 }
104
105 push @select, "($transaction_time) AS transaction_time";
106 push @select_total, "SUM($transaction_time)";
107 if ( $applied_time ) {
108   push @select, "($applied_time) AS applied_time";
109   push @select_total, "SUM($applied_time)";
110 }
111
112 my($beginning, $ending) = FS::UI::Web::parse_beginning_ending($cgi);
113 # TIMESTAMP is Pg-specific... ?
114 if ( $beginning > 0 ) {
115   $beginning = "TIMESTAMP '". time2str('%Y-%m-%d %X', $beginning). "'";
116   $where .= " AND Transactions.Created >= $beginning ";
117 }
118 if ( $ending < 4294967295 ) {
119   $ending =    "TIMESTAMP '". time2str('%Y-%m-%d %X', $ending).    "'";
120   $where .= " AND Transactions.Created <= $ending    ";
121 }
122
123 if ( $cgi->param('otaker') && $cgi->param('otaker') =~ /^([\w\.\-]+)$/ ) {
124   $where .= " AND Users.name = '$1' ";
125 }
126
127 if ( $cgi->param('ticketid') =~ /^\s*(\d+)\s*$/ ) {
128   $where .= " AND Tickets.Id = $1";
129 }
130
131 my $query = {
132   'select'    => join(', ', @select),
133   'table'     => 'transactions', #Pg-ism
134   #'table'     => 'Transactions',
135   'addl_from' => $join,
136   'extra_sql' => $where,
137   'order by'  => 'ORDER BY Created',
138 };
139
140 my $count_query = 'SELECT '.join(', ', @select_total). " FROM Transactions $join $where";
141
142 my $link = [ "${p}rt/Ticket/Display.html?id=", sub { shift->get('ticketid'); } ];
143
144 </%init>