ticket system integration framework and skin RT
[freeside.git] / httemplate / index.html
1 <!-- mason kludge -->
2 <% my $conf = new FS::Conf; %>
3 <HTML>
4   <HEAD>
5     <TITLE>
6       Freeside Main Menu
7     </TITLE>
8   </HEAD>
9   <BODY BGCOLOR="#FFFFFF">
10   <table width="100%">
11     <tr>
12       <td rowspan=2>
13         <IMG BORDER=0 ALT="freeside" SRC="images/small-logo.png">
14       </td>
15       <td align=left rowspan=2> <!-- valign="top" -->
16         <font size=7>Billing</font>
17       </td>
18       <td align=right valign=top>Logged in as <b><%= getotaker %></b>
19       </td>
20     </tr>
21     <tr>
22       <td align=right valign=bottom>
23
24         <table>
25           <tr>
26             <td align=right>
27               <FONT SIZE="-2">
28                Freeside <%= $FS::VERSION %><BR>
29                <A HREF="http://www.sisd.com/freeside">Freeside&nbsp;home&nbsp;page</A><BR>
30                <A HREF="docs/">Documentation</A><BR>
31               </FONT>
32             </td>
33             <% if ( $conf->config('ticket_system') eq 'RT_Internal' ) { %>
34             <% eval "use RT;"; %>
35               <td bgcolor=#000000></td>
36               <td align=left>
37                 <FONT SIZE="-2">
38                  RT <%= $RT::VERSION %><BR>
39                  <A HREF="http://www.bestpractical.com/rt">RT&nbsp;home&nbsp;page</A><BR>
40                  <A HREF="http://wiki.bestpractical.com/">Documentation</A><BR>
41                 </FONT>
42               </td>
43             <% } %>
44
45           </tr>
46         </table>
47
48       </td>
49     </tr>
50   </table>
51
52   <BR>
53
54
55 [<A NAME="customer_service" style="background-color: #cccccc">&nbsp;Sales&nbsp;/&nbsp;Customer&nbsp;service&nbsp;</A>]
56 <% if ( $conf->config('ticket_system') ) { %>
57   [&nbsp;<A HREF="#ticketing">Support&nbsp;/&nbsp;Ticketing</A>&nbsp;]
58 <% } %>
59 [&nbsp;<A HREF="#bookkeeping">Bookkeeping&nbsp;/&nbsp;Collections</A>&nbsp;]
60 [&nbsp;<A HREF="#reports">Reports</A>&nbsp;]
61 [&nbsp;<A HREF="#sysadmin">Sysadmin</A>&nbsp;]
62     <TABLE CELLSPACING=2 CELLPADDING=0 BORDER=0" WIDTH="100%" BGCOLOR="#eeeeee">
63     <TR><TH BGCOLOR="#cccccc">Sales / Customer service</TH></TR>
64     <TR><TD>
65         <BR><FONT SIZE="+1"><A HREF="edit/cust_main.cgi">New Customer</A></FONT>
66         <BR>
67         <BR><FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="custnum_on" VALUE="1">Customer # <INPUT TYPE="text" NAME="custnum_text"><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/cust_main.cgi?browse=custnum">all customers by customer number</A></FORM>
68         <FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="last_on" VALUE="1">Last name <INPUT TYPE="text" NAME="last_text"><SELECT NAME="last_type"><OPTION SELECTED VALUE="All">(all)</OPTION><OPTION>Fuzzy<OPTION>Substring</OPTION><OPTION>Exact</OPTION></SELECT><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/cust_main.cgi?browse=last">all customers by last name</A></FORM>
69         <FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="company_on" VALUE="1">Company <INPUT TYPE="text" NAME="company_text"><SELECT NAME="company_type"><OPTION SELECTED VALUE="All">(all)</OPTION><OPTION>Fuzzy<OPTION>Substring</OPTION><OPTION>Exact</OPTION></SELECT><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/cust_main.cgi?browse=company">all customers by company</A></FORM>
70 <!--        <FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="address2_on" VALUE="1">Unit <INPUT TYPE="text" NAME="address2_text"><INPUT TYPE="submit" VALUE="Search"></FORM>-->
71         <FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="phone_on" VALUE="1">Phone # <INPUT TYPE="text" NAME="phone_text"><INPUT TYPE="submit" VALUE="Search"></FORM>
72         <BR><FORM ACTION="search/svc_acct.cgi" METHOD="POST">Username <INPUT TYPE="text" NAME="username"><SELECT NAME="username_type"><OPTION VALUE="All">(all)</OPTION><OPTION>Fuzzy</OPTION><OPTION>Substring</OPTION><OPTION SELECTED>Exact</OPTION></SELECT><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/svc_acct.cgi?username">all accounts by username</A> or <A HREF="search/svc_acct.cgi?uid">uid</A></FORM>
73         <BR><FORM ACTION="search/svc_domain.cgi" METHOD="POST">Domain <INPUT TYPE="text" NAME="domain"><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/svc_domain.cgi?domain">all domains</A></FORM>
74         <BR><FORM ACTION="search/svc_broadband.cgi" METHOD="POST">IP Address <INPUT TYPE="text" NAME="ip_addr"><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/svc_broadband.cgi?svcnum">all services by svcnum</A> or <A HREF="search/svc_broadband.cgi?blocknum">address block</A></FORM>
75         <BR><A HREF="search/svc_forward.cgi?svcnum">all mail forwards by svcnum</A><BR>
76         <BR><A HREF="search/svc_www.cgi?svcnum">all virtual hosts by svcnum</A><BR>
77         <BR><A HREF="search/svc_external.cgi?svcnum">all external services by svcnum</A><BR>
78       <BR>
79     </TD></TR>
80     </TABLE>
81
82     <BR><BR><BR>
83
84 <% if ( $conf->config('ticket_system') ) { %>
85
86 [&nbsp;<A HREF="#customer_service">Sales&nbsp;/&nbsp;Customer&nbsp;service</A>&nbsp;]
87 [<A NAME="ticketing" style="background-color: #cccccc">&nbsp;Support&nbsp;/&nbsp;Ticketing&nbsp;</A>]
88 [&nbsp;<A HREF="#bookkeeping">Bookkeeping&nbsp;/&nbsp;Collections</A>&nbsp;]
89 [&nbsp;<A HREF="#reports">Reports</A>&nbsp;]
90 [&nbsp;<A HREF="#sysadmin">Sysadmin</A>&nbsp;]
91     <TABLE CELLSPACING=2 CELLPADDING=0 BORDER=0" WIDTH="100%" BGCOLOR="#eeeeee">
92     <TR><TH BGCOLOR="#cccccc">Support/Ticketing</TH></TR>
93     <TR><TD>
94         <BR><FONT SIZE="+1"><A HREF="rt/">Ticketing Main</A></FONT>
95         <BR>
96     </TD></TR>
97     </TABLE>
98
99     <BR><BR><BR>
100
101 <% } %>
102
103
104 [&nbsp;<A HREF="#customer_service">Sales&nbsp;/&nbsp;Customer&nbsp;service</A>&nbsp;]
105 <% if ( $conf->config('ticket_system') ) { %>
106   [&nbsp;<A HREF="#ticketing">Support&nbsp;/&nbsp;Ticketing</A>&nbsp;]
107 <% } %>
108 [<A NAME="bookkeeping" style="background-color: #cccccc">&nbsp;Bookkeeping&nbsp;/&nbsp;Collections&nbsp;</A>]
109 [&nbsp;<A HREF="#reports">Reports</A>&nbsp;]
110 [&nbsp;<A HREF="#sysadmin">Sysadmin</A>&nbsp;]
111     <TABLE CELLSPACING=2 CELLPADDING=0 BORDER=0 WIDTH="100%" BGCOLOR="#eeeeee">
112     <TR><TH BGCOLOR="#cccccc">Bookkeeping / Collections</TH></TR>
113     <TR><TD>
114       <BR><A HREF="search/cust_main-quickpay.html">Quick payment entry</A>
115       <BR>
116       <BR><FORM ACTION="search/cust_main.cgi" METHOD="POST">Credit card # <INPUT TYPE="hidden" NAME="card_on" VALUE="1"><INPUT TYPE="text" NAME="card"><INPUT TYPE="submit" VALUE="Search"></FORM>
117       <FORM ACTION="search/cust_bill.html" METHOD="POST">Invoice # <INPUT TYPE="text" NAME="invnum" SIZE="8"><INPUT TYPE="submit" VALUE="Search"></FORM>
118       <FORM ACTION="search/cust_pay.cgi" METHOD="POST">Check # <INPUT TYPE="text" NAME="payinfo" SIZE="8"><INPUT TYPE="hidden" NAME="payby" VALUE="BILL"><INPUT TYPE="submit" VALUE="Search"></FORM>
119       <BR><A HREF="browse/cust_pay_batch.cgi">View pending credit card batch</A>      <BR><BR><A HREF="search/cust_pkg_report.cgi">Packages (by next bill date range)</A>
120       <BR><BR>Invoice reports
121             <UL>
122               <LI><a href="search/cust_bill_event.html">Invoice event errors (failed credit cards, procesoor or printer problems, etc.)</a>
123               <LI>open invoices (<A HREF="search/cust_bill.html?OPEN_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN_custnum">by customer number</A>)
124               <LI>15 day open invoices (<A HREF="search/cust_bill.html?OPEN15_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN15_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN15_custnum">by customer number</A>)
125               <LI>30 day open invoices (<A HREF="search/cust_bill.html?OPEN30_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN30_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN30_custnum">by customer number</A>)
126               <LI>60 day open invoices (<A HREF="search/cust_bill.html?OPEN60_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN60_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN60_custnum">by customer number</A>)
127               <LI>90 day open invoices (<A HREF="search/cust_bill.html?OPEN90_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN90_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN90_custnum">by customer number</A>)
128               <LI>120 day open invoices (<A HREF="search/cust_bill.html?OPEN120_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN120_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN120_custnum">by customer number</A>)
129               <LI>all invoices (<A HREF="search/cust_bill.html?invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?date">by date</A>) (<A HREF="search/cust_bill.html?custnum">by customer number</A>)
130             </UL>
131       <A HREF="search/report_cust_pay.html">Payment report (by type and/or date range)</A>
132       <BR><BR><A HREF="search/report_cust_credit.html">Credit report (by employee and/or date range)</A>
133       <BR><BR><A HREF="graph/money_time.cgi">Sales, Credits and Receipts Summary</A>
134       <BR><BR><A HREF="search/report_receivables.cgi">Accounts Receivable Aging Summary</A>
135       <BR><BR><A HREF="search/report_prepaid_income.html">Prepaid Income (Unearned Revenue) Report</A>
136       <BR><BR><A HREF="search/report_tax.html">Sales Tax Liability Report</A>
137       <BR><BR>
138       <CENTER><HR WIDTH="94%" NOSHADE></CENTER><BR>
139       <A NAME="admin">Administration</a>
140         <ul>
141           <LI><A HREF="browse/part_pkg.cgi">View/Edit package definitions</A>
142             - One or more services are grouped together into a package and
143               given pricing information.  Customers purchase packages, not
144               services.
145 <!--          <LI><A HREF="browse/agent_type.cgi">View/Edit agent types</A>
146             - Agent types define groups of package definitions that you can
147               then assign to particular agents.
148           <LI><A HREF="browse/agent.cgi">View/Edit agents</A>
149             - Agents are resellers of your service.  Agents may be limited
150               to a subset of your full offerings (via their type).
151 -->
152           <LI><A HREF="browse/cust_main_county.cgi">View/Edit locales and tax rates</A>
153             - Change tax rates, or break down a country into states, or a state
154               into counties and assign different tax rates to each.
155           <LI><A HREF="browse/part_bill_event.cgi">View/Edit invoice events</A> - Actions for overdue invoices
156         </ul>
157       <BR>
158     </TD></TR>
159     </TABLE>
160
161
162
163     <BR><BR><BR>
164
165
166
167 [&nbsp;<A HREF="#customer_service">Sales&nbsp;/&nbsp;Customer&nbsp;service</A>&nbsp;]
168 <% if ( $conf->config('ticket_system') ) { %>
169   [&nbsp;<A HREF="#ticketing">Support&nbsp;/&nbsp;Ticketing</A>&nbsp;]
170 <% } %>
171 [&nbsp;<A HREF="#bookkeeping">Bookkeeping&nbsp;/&nbsp;Collections</A>&nbsp;]
172 [<A NAME="reports" style="background-color: #cccccc">&nbsp;Reports&nbsp;</A>]
173 [&nbsp;<A HREF="#sysadmin">Sysadmin</A>&nbsp;]
174     <TABLE CELLSPACING=2 CELLPADDING=0 BORDER=0 WIDTH="100%" BGCOLOR="#eeeeee">
175     <TR><TH BGCOLOR="#cccccc">Reports</TH></TR>
176     <TR><TD>
177       <BR>
178       <A HREF="search/sqlradius.html">RADIUS sessions</A><BR><BR>
179       Auditing pre-Freeside services with no customer record
180       <UL>
181         <LI>unlinked accounts (<A HREF="search/svc_acct.cgi?UN_svcnum">by service number</A>) (<A HREF="search/svc_acct.cgi?UN_username">by username</A>) (<A HREF="search/svc_acct.cgi?UN_uid">by uid</A>)
182 <!--        <LI>unlinked mail forwards (<A HREF="search/svc_forward.cgi?UN_svcnum">by service number</A>) (by ?)) -->
183         <LI>unlinked domains (<A HREF="search/svc_domain.cgi?UN_svcnum">by service number</A>) (<A HREF="search/svc_domain.cgi?UN_domain">by domain</A>)
184         <LI>unlinked externals (<A HREF="search/svc_external.cgi?UN_svcnum">by service number</A>) (<A HREF="search/svc_external.cgi?UN_id">by id</A>)
185       </UL>
186       Packages
187       <UL>
188         <LI><A HREF="search/cust_pkg.cgi?pkgnum">all packages (by package number)</A>
189         <LI><A HREF="search/cust_pkg.cgi?magic=suspended">suspended packages (by package number)</A>
190         <LI><A HREF="search/cust_pkg.cgi?APKG_pkgnum">packages with unconfigured services (by package number)</A>
191         <LI><A HREF="search/cust_pkg_report.cgi">packages (by next bill date range)</A>
192       </UL>
193       <A HREF="browse/part_pkg.cgi?active=1">Package definitions (by number of active packages)</A><BR><BR>
194       <A HREF="browse/part_svc.cgi?active=1">Service definitions (by number of active services)</A><BR><BR>
195     Customers
196       <UL>
197         <LI><A HREF="search/cust_main-otaker.cgi">Search customers by ordering employee</A>
198       </UL>
199     <FORM ACTION="search/sql.html" METHOD="POST">SQL query: <TT>SELECT </TT><INPUT TYPE="text" NAME="sql" SIZE=32><INPUT TYPE="submit" VALUE="Query"></FORM>
200
201     <BR>
202     </TD></TR>
203     </TABLE>
204
205
206
207     <BR><BR><BR>
208
209
210 [&nbsp;<A HREF="#customer_service">Sales&nbsp;/&nbsp;Customer&nbsp;service</A>&nbsp;]
211 <% if ( $conf->config('ticket_system') ) { %>
212   [&nbsp;<A HREF="#ticketing">Support&nbsp;/&nbsp;Ticketing</A>&nbsp;]
213 <% } %>
214 [&nbsp;<A HREF="#bookkeeping">Bookkeeping&nbsp;/&nbsp;Collections</A>&nbsp;]
215 [&nbsp;<A HREF="#reports">Reports</A>&nbsp;]
216 [<A NAME="sysadmin" style="background-color: #cccccc">&nbsp;Sysadmin&nbsp;</A>]
217     <TABLE CELLSPACING=2 CELLPADDING=0 BORDER=0 WIDTH="100%" BGCOLOR="#eeeeee">
218     <TR><TH BGCOLOR="#cccccc">Sysadmin</TH></TR>
219     <TR><TD>
220       <BR>
221       <!-- <BR>View active NAS ports: 
222         <A HREF="browse/nas.cgi">session server</A>
223         <!-- or <A HREF="browse/nas-sqlradius.cgi">RADIUS</A>
224       <BR> -->
225       <A HREF="browse/queue.cgi">View pending job queue</A>
226       <BR><A HREF="misc/cust_main-import.cgi">Batch import customers from CSV file</A>
227       <BR><A HREF="misc/cust_main-import_charges.cgi">Batch import charges from CSV file</A>
228       <BR><A HREF="misc/dump.cgi">Download database dump</A>
229       <BR><BR><CENTER><HR WIDTH="94%" NOSHADE></CENTER><BR>
230       <A NAME="config" HREF="config/config-view.cgi">Configuration</a><!-- - <font size="+2" color="#ff0000">start here</font> -->
231       <BR><BR><A NAME="admin">Administration</a>
232         <ul>
233           <LI><A HREF="browse/part_export.cgi">View/Edit exports</A>
234             - Provisioning services to external machines, databases and APIs.
235           <LI><A HREF="browse/part_svc.cgi">View/Edit service definitions</A>
236             - Services are items you offer to your customers.
237           <LI><A HREF="browse/part_pkg.cgi">View/Edit package definitions</A>
238             - One or more services are grouped together into a package and
239               given pricing information.  Customers purchase packages, not
240               services.
241           <LI><A HREF="browse/agent_type.cgi">View/Edit agent types</A>
242             - Agent types define groups of package definitions that you can
243               then assign to particular agents.
244           <LI><A HREF="browse/agent.cgi">View/Edit agents</A>
245             - Agents are resellers of your service.  Agents may be limited
246               to a subset of your full offerings (via their type).
247           <LI><A HREF="browse/part_referral.cgi">View/Edit advertising sources</A>
248             - Where a customer heard about your service.  Tracked for
249               informational purposes.
250           <LI><A HREF="browse/cust_main_county.cgi">View/Edit locales and tax rates</A>
251             - Change tax rates, or break down a country into states, or a state
252               into counties and assign different tax rates to each.
253           <LI><A HREF="browse/svc_acct_pop.cgi">View/Edit access numbers</A>
254             - Points of Presence 
255           <LI><A HREF="browse/part_bill_event.cgi">View/Edit invoice events</A> - Actions for overdue invoices
256           <LI><A HREF="browse/msgcat.cgi">View/Edit message catalog</A> - Change error messages and other customizable labels.
257     <LI><A HREF="browse/part_virtual_field.cgi">View/Edit virtual fields</A>
258           - Locally defined fields
259           <LI><A HREF="browse/router.cgi">View/Edit routers</A>
260           - Broadband access routers
261           <LI><A HREF="browse/addr_block.cgi">View/Edit address blocks</A>
262           - Manage address blocks and block assignments to broadband routers.
263           <LI><A HREF="browse/rate.cgi">View/Edit call rates and regions</A>
264           - Manage rate plans, regions and prefixes for VoIP and call billing.
265         </ul>
266         <BR>
267       </TD></TR>
268       </TABLE>
269       <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
270       <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
271       <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
272       <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
273       <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
274       <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
275       <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
276       <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
277   </BODY>
278 </HTML>