1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
12 use Time::Local qw(timelocal_nocheck);
13 use Business::CreditCard;
16 use Spreadsheet::WriteExcel;
17 use FS::UI::Web::small_custview qw(small_custview); #less doh
19 use FS::UI::bytecount qw( display_bytecount );
22 use FS::Record qw(qsearch qsearchs dbh);
23 use FS::Msgcat qw(gettext);
24 use FS::Misc qw(card_types);
25 use FS::Misc::DateTime qw(parse_datetime);
27 use FS::ClientAPI_SessionCache;
38 use FS::legacy_cust_bill;
39 use FS::cust_main_county;
42 use FS::acct_rt_transaction;
46 $me = '[FS::ClientAPI::MyAccount]';
48 use vars qw( @cust_main_editable_fields );
49 @cust_main_editable_fields = qw(
50 first last company address1 address2 city
51 county state zip country
52 daytime night fax mobile
53 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
54 ship_state ship_zip ship_country
55 ship_daytime ship_night ship_fax ship_mobile
57 payby payinfo payname paystart_month paystart_year payissue payip
58 ss paytype paystate stateid stateid_state
61 BEGIN { #preload to reduce time customer_info takes
62 if ( $FS::TicketSystem::system ) {
63 warn "$me: initializing ticket system\n" if $DEBUG;
64 FS::TicketSystem->init();
69 $cache ||= new FS::ClientAPI_SessionCache( {
70 'namespace' => 'FS::ClientAPI::MyAccount',
77 my($context, $session, $custnum) = _custoragent_session_custnum($p);
78 #return { 'error' => $session } if $context eq 'error';
81 if ( $context eq 'customer' ) {
83 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
86 $sth->execute($custnum) or die $sth->errstr;
88 $agentnum = $sth->fetchrow_arrayref->[0]
89 or die "no agentnum for custnum $custnum";
91 #} elsif ( $context eq 'agent' ) {
92 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
96 my $conf = new FS::Conf;
98 #false laziness w/Signup.pm
100 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
102 if ( $skin_info_cache_agent ) {
104 warn "$me loading cached skin info for agentnum $agentnum\n"
109 warn "$me populating skin info cache for agentnum $agentnum\n"
112 $skin_info_cache_agent = {
113 'agentnum' => $agentnum,
114 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
115 qw( company_name date_format ) ),
116 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
117 qw( body_bgcolor box_bgcolor
118 text_color link_color vlink_color hlink_color alink_color
119 font title_color title_align title_size menu_bgcolor menu_fontsize
122 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
123 qw( menu_skipblanks menu_skipheadings menu_nounderline )
125 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
126 qw( title_left_image title_right_image
127 menu_top_image menu_body_image menu_bottom_image
130 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
131 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
132 qw( head body_header body_footer company_address ) ),
135 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
139 #{ %$skin_info_cache_agent };
140 $skin_info_cache_agent;
147 my $conf = new FS::Conf;
151 'phone_login' => $conf->exists('selfservice_server-phone_login'),
152 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
159 #false laziness w/FS::ClientAPI::passwd::passwd
163 my $conf = new FS::Conf;
166 if ( $p->{'domain'} eq 'svc_phone'
167 && $conf->exists('selfservice_server-phone_login') ) {
169 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
170 return { error => 'Number not found.' } unless $svc_phone;
173 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
174 #return { error => 'Only primary user may log in.' }
175 # if $conf->exists('selfservice_server-primary_only')
176 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
178 return { error => 'Incorrect PIN.' }
179 unless $svc_phone->check_pin($p->{'password'});
185 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
186 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
188 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
189 'domsvc' => $svc_domain->svcnum, }
191 return { error => 'User not found.' } unless $svc_acct;
193 if($conf->exists('selfservice_server-login_svcpart')) {
194 my @svcpart = $conf->config('selfservice_server-login_svcpart');
195 my $svcpart = $svc_acct->cust_svc->svcpart;
196 return { error => 'Invalid user.' }
197 unless grep($_ eq $svcpart, @svcpart);
200 return { error => 'Incorrect password.' }
201 unless $svc_acct->check_password($p->{'password'});
208 'svcnum' => $svc_x->svcnum,
211 my $cust_svc = $svc_x->cust_svc;
212 my $cust_pkg = $cust_svc->cust_pkg;
214 my $cust_main = $cust_pkg->cust_main;
215 $session->{'custnum'} = $cust_main->custnum;
216 if ( $conf->exists('pkg-balances') ) {
217 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
218 $cust_main->ncancelled_pkgs;
219 $session->{'pkgnum'} = $cust_pkg->pkgnum
220 if scalar(@cust_pkg) > 1;
224 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
225 #return { error => 'Only primary user may log in.' }
226 # if $conf->exists('selfservice_server-primary_only')
227 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
228 my $part_pkg = $cust_pkg->part_pkg;
229 return { error => 'Only primary user may log in.' }
230 if $conf->exists('selfservice_server-primary_only')
231 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
235 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
236 } until ( ! defined _cache->get($session_id) ); #just in case
238 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
239 _cache->set( $session_id, $session, $timeout );
241 return { 'error' => '',
242 'session_id' => $session_id,
248 if ( $p->{'session_id'} ) {
249 _cache->remove($p->{'session_id'});
250 return { %{ skin_info($p) }, 'error' => '' };
252 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
259 my($context, $session, $custnum) = _custoragent_session_custnum($p);
260 return { 'error' => $session } if $context eq 'error';
262 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
263 or return { 'error' => "Service not found" };
265 $session->{'svcnum'} = $svc_acct->svcnum;
267 my $conf = new FS::Conf;
268 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
269 _cache->set( $p->{'session_id'}, $session, $timeout );
271 return { 'error' => '' };
275 sub payment_gateway {
277 # takes a cust_main and a cust_payby entry, returns the payment_gateway
278 my $conf = new FS::Conf;
279 my $cust_main = shift;
280 my $cust_payby = shift;
281 my $gatewaynum = $conf->config('selfservice-payment_gateway');
283 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
284 die "configured gatewaynum $gatewaynum not found!" if !$pg;
288 return '' if ! FS::payby->realtime($cust_payby);
289 my $pg = $cust_main->agent->payment_gateway(
290 'method' => FS::payby->payby2bop($cust_payby),
300 my $conf = new FS::Conf;
302 my $info = skin_info($p);
304 use vars qw( $cust_paybys ); #cache for performance
305 unless ( $cust_paybys ) {
307 my %cust_paybys = map { $_ => 1 }
308 map { FS::payby->payby2payment($_) }
309 $conf->config('signup_server-payby');
311 $cust_paybys = [ keys %cust_paybys ];
314 $info->{'cust_paybys'} = $cust_paybys;
316 my($context, $session, $custnum) = _custoragent_session_custnum($p);
317 return { 'error' => $session } if $context eq 'error';
319 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
320 or return { 'error' => "unknown custnum $custnum" };
322 $info->{'hide_payment_fields'} = [
324 my $pg = payment_gateway($cust_main, $_);
325 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
326 } @{ $info->{cust_paybys} }
329 $info->{'self_suspend_reason'} =
330 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
332 $info->{'edit_ticket_subject'} =
333 $conf->exists('ticket_system-selfservice_edit_subject') &&
334 $cust_main->edit_subject;
337 'custnum' => $custnum,
338 'access_pkgnum' => $session->{'pkgnum'},
339 'access_svcnum' => $session->{'svcnum'},
346 my($context, $session, $custnum) = _custoragent_session_custnum($p);
347 return { 'error' => $session } if $context eq 'error';
351 my $conf = new FS::Conf;
352 if ($conf->exists('cust_main-require_address2')) {
353 $return{'require_address2'} = '1';
355 $return{'require_address2'} = '';
358 if ( $FS::TicketSystem::system ) {
359 warn "$me customer_info: initializing ticket system\n" if $DEBUG;
360 FS::TicketSystem->init();
363 if ( $custnum ) { #customer record
365 my $search = { 'custnum' => $custnum };
366 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
367 my $cust_main = qsearchs('cust_main', $search )
368 or return { 'error' => "unknown custnum $custnum" };
370 if ( $session->{'pkgnum'} ) {
371 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
373 $return{balance} = $cust_main->balance;
376 my @tickets = $cust_main->tickets;
377 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
378 if ( FS::TicketSystem->selfservice_priority ) {
379 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
383 ($a->{'_selfservice_priority'} eq '') <=>
384 ($b->{'_selfservice_priority'} eq '')
387 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
393 $return{tickets} = \@tickets;
396 unless ( $session->{'pkgnum'} ) {
399 invnum => $_->invnum,
400 date => time2str("%b %o, %Y", $_->_date),
403 } $cust_main->open_cust_bill;
404 $return{open_invoices} = \@open;
407 $return{small_custview} =
408 small_custview( $cust_main,
409 scalar($conf->config('countrydefault')),
410 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
413 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
414 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
416 for (@cust_main_editable_fields) {
417 $return{$_} = $cust_main->get($_);
420 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
421 $return{payinfo} = $cust_main->paymask;
422 @return{'month', 'year'} = $cust_main->paydate_monthyear;
425 $return{'invoicing_list'} =
426 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
427 $return{'postal_invoicing'} =
428 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
430 if (scalar($conf->config('support_packages'))) {
431 my @support_services = ();
432 foreach ($cust_main->support_services) {
433 my $seconds = $_->svc_x->seconds;
434 my $time_remaining = (($seconds < 0) ? '-' : '' ).
435 int(abs($seconds)/3600)."h".
436 sprintf("%02d",(abs($seconds)%3600)/60)."m";
437 my $cust_pkg = $_->cust_pkg;
440 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
441 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
442 push @support_services, { svcnum => $_->svcnum,
443 time => $time_remaining,
448 $return{support_services} = \@support_services;
451 if ( $conf->config('prepayment_discounts-credit_type') ) {
453 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
456 if ( $session->{'svcnum'} ) {
457 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
458 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
459 $return{'svcnum'} = $session->{'svcnum'};
462 } elsif ( $session->{'svcnum'} ) { #no customer record
464 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
465 or die "unknown svcnum";
466 $return{name} = $svc_acct->email;
470 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
474 return { 'error' => '',
475 'custnum' => $custnum,
481 sub customer_info_short {
484 my($context, $session, $custnum) = _custoragent_session_custnum($p);
485 return { 'error' => $session } if $context eq 'error';
489 my $conf = new FS::Conf;
491 if ( $custnum ) { #customer record
493 my $search = { 'custnum' => $custnum };
494 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
495 my $cust_main = qsearchs('cust_main', $search )
496 or return { 'error' => "unknown custnum $custnum" };
498 $return{small_custview} =
499 small_custview( $cust_main,
500 scalar($conf->config('countrydefault')),
504 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
505 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
507 $return{payby} = $cust_main->payby;
509 #none of these are terribly expensive if we want 'em...
510 for (@cust_main_editable_fields) {
511 $return{$_} = $cust_main->get($_);
514 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
515 $return{payinfo} = $cust_main->paymask;
516 @return{'month', 'year'} = $cust_main->paydate_monthyear;
519 $return{'invoicing_list'} =
520 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
521 #$return{'postal_invoicing'} =
522 # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
524 if ( $session->{'svcnum'} ) {
525 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
526 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
527 $return{'svcnum'} = $session->{'svcnum'};
530 } elsif ( $session->{'svcnum'} ) { #no customer record
532 #uuh, not supproted yet... die?
533 return { 'error' => 'customer_info_short not yet supported as agent' };
537 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
541 return { 'error' => '',
542 'custnum' => $custnum,
549 my $session = _cache->get($p->{'session_id'})
550 or return { 'error' => "Can't resume session" }; #better error message
552 my $custnum = $session->{'custnum'}
553 or return { 'error' => "no customer record" };
555 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
556 or return { 'error' => "unknown custnum $custnum" };
558 my $new = new FS::cust_main { $cust_main->hash };
559 $new->set( $_ => $p->{$_} )
560 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
563 if (exists($p->{'payby'})) {
564 $p->{'payby'} =~ /^([A-Z]{4})$/
565 or return { 'error' => "illegal_payby " . $p->{'payby'} };
569 if ( $payby =~ /^(CARD|DCRD)$/ ) {
571 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
573 if ( $new->payinfo eq $cust_main->paymask ) {
574 $new->payinfo($cust_main->payinfo);
576 $new->payinfo($p->{'payinfo'});
579 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
581 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
584 $p->{'payinfo1'} =~ /^([\dx]+)$/
585 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
587 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by -require-bank-branch?
588 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
590 $payinfo = $payinfo1. '@'. $payinfo2;
592 $new->payinfo( ($payinfo eq $cust_main->paymask)
593 ? $cust_main->payinfo
597 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
599 } elsif ( $payby =~ /^(BILL)$/ ) {
601 } elsif ( $payby ) { #notyet ready
602 return { 'error' => "unknown payby $payby" };
606 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
607 #false laziness with httemplate/edit/process/cust_main.cgi
608 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
609 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
611 @invoicing_list = $cust_main->invoicing_list;
614 my $error = $new->replace($cust_main, \@invoicing_list);
615 return { 'error' => $error } if $error;
618 return { 'error' => '' };
623 my $session = _cache->get($p->{'session_id'})
624 or return { 'error' => "Can't resume session" }; #better error message
630 my $conf = new FS::Conf;
631 use vars qw($payment_info); #cache for performance
632 unless ( $payment_info ) {
634 my %states = map { $_->state => 1 }
635 qsearch('cust_main_county', {
636 'country' => $conf->config('countrydefault') || 'US'
639 my %cust_paybys = map { $_ => 1 }
640 map { FS::payby->payby2payment($_) }
641 $conf->config('signup_server-payby');
643 my @cust_paybys = keys %cust_paybys;
647 #list all counties/states/countries
648 'cust_main_county' =>
649 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
651 #shortcut for one-country folks
653 [ sort { $a cmp $b } keys %states ],
655 'card_types' => card_types(),
657 'paytypes' => [ @FS::cust_main::paytypes ],
659 'paybys' => [ $conf->config('signup_server-payby') ],
660 'cust_paybys' => \@cust_paybys,
662 'stateid_label' => FS::Msgcat::_gettext('stateid'),
663 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
665 'show_ss' => $conf->exists('show_ss'),
666 'show_stateid' => $conf->exists('show_stateid'),
667 'show_paystate' => $conf->exists('show_bankstate'),
669 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
671 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
680 my %return = %$payment_info;
682 my $custnum = $session->{'custnum'};
684 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
685 or return { 'error' => "unknown custnum $custnum" };
687 $return{'hide_payment_fields'} = [
689 my $pg = payment_gateway($cust_main, $_);
690 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
691 } @{ $return{cust_paybys} }
694 $return{balance} = $cust_main->balance; #XXX pkg-balances?
696 $return{payname} = $cust_main->payname
697 || ( $cust_main->first. ' '. $cust_main->get('last') );
699 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
701 $return{payby} = $cust_main->payby;
702 $return{stateid_state} = $cust_main->stateid_state;
704 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
705 $return{card_type} = cardtype($cust_main->payinfo);
706 $return{payinfo} = $cust_main->paymask;
708 @return{'month', 'year'} = $cust_main->paydate_monthyear;
712 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
713 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
714 $return{payinfo1} = $payinfo1;
715 $return{payinfo2} = $payinfo2;
716 $return{paytype} = $cust_main->paytype;
717 $return{paystate} = $cust_main->paystate;
721 if ( $conf->config('prepayment_discounts-credit_type') ) {
723 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
726 #doubleclick protection
728 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
730 return { 'error' => '',
736 #some false laziness with httemplate/process/payment.cgi - look there for
737 #ACH and CVV support stuff
739 sub validate_payment {
742 my $session = _cache->get($p->{'session_id'})
743 or return { 'error' => "Can't resume session" }; #better error message
745 my $custnum = $session->{'custnum'};
747 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
748 or return { 'error' => "unknown custnum $custnum" };
750 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
751 or return { 'error' => gettext('illegal_amount') };
753 return { error => 'Amount must be greater than 0' } unless $amount > 0;
755 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
756 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
757 my $discount_term = $1;
759 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
760 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
763 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
764 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
767 $p->{'payby'} ||= 'CARD';
768 $p->{'payby'} =~ /^([A-Z]{4})$/
769 or return { 'error' => "illegal_payby " . $p->{'payby'} };
772 #false laziness w/process/payment.cgi
775 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
777 $p->{'payinfo1'} =~ /^([\dx]+)$/
778 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
780 $p->{'payinfo2'} =~ /^([\dx]+)$/
781 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
783 $payinfo = $payinfo1. '@'. $payinfo2;
785 $payinfo = $cust_main->payinfo
786 if $cust_main->paymask eq $payinfo;
788 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
790 $payinfo = $p->{'payinfo'};
792 #more intelligent mathing will be needed here if you change
793 #card_masking_method and don't remove existing paymasks
794 $payinfo = $cust_main->payinfo
795 if $cust_main->paymask eq $payinfo;
798 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
799 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
803 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
804 return { 'error' => gettext('unknown_card_type') }
805 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
807 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
808 if ( cardtype($payinfo) eq 'American Express card' ) {
809 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
810 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
813 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
814 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
820 die "unknown payby $payby";
824 'CARD' => [ qw( paystart_month paystart_year payissue payip
825 address1 address2 city state zip country ) ],
826 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
830 $card_type = cardtype($payinfo) if $payby eq 'CARD';
833 'cust_main' => $cust_main, #XXX or just custnum??
836 'payinfo' => $payinfo,
837 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
838 'card_type' => $card_type,
839 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
840 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
841 'payname' => $payname,
842 'paybatch' => $paybatch, #this doesn't actually do anything
844 'payname' => $payname,
845 'discount_term' => $discount_term,
846 'pkgnum' => $session->{'pkgnum'},
847 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
857 my $validate = validate_payment($p);
858 return $validate if $validate->{'error'};
860 my $conf = new FS::Conf;
861 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
862 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
864 +{ map { $_=>$validate->{$_} }
865 qw( card_type paymask payname paydate_pretty amount )
870 sub process_stored_payment {
873 my $session_id = $p->{'session_id'};
875 my $payment_info = _cache->get( "payment_$session_id" )
876 or return { 'error' => "Can't resume session" }; #better error message
878 do_process_payment($payment_info);
882 sub process_payment {
885 my $payment_info = validate_payment($p);
886 return $payment_info if $payment_info->{'error'};
888 do_process_payment($payment_info);
892 sub do_process_payment {
893 my $validate = shift;
895 my $cust_main = $validate->{'cust_main'};
897 my $amount = delete $validate->{'amount'};
900 my $payby = delete $validate->{'payby'};
902 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
905 'paynum_ref' => \$paynum,
908 return { 'error' => $error } if $error;
910 $cust_main->apply_payments;
912 if ( $validate->{'save'} ) {
913 my $new = new FS::cust_main { $cust_main->hash };
914 if ($validate->{'payby'} eq 'CARD' || $validate->{'payby'} eq 'DCRD') {
915 $new->set( $_ => $validate->{$_} )
916 foreach qw( payname paystart_month paystart_year payissue payip
917 address1 address2 city state zip country );
918 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
919 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
920 $new->set( $_ => $validate->{$_} )
921 foreach qw( payname payip paytype paystate
922 stateid stateid_state );
923 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
925 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
926 $new->set( 'paydate' => $validate->{'paydate'} );
927 my $error = $new->replace($cust_main);
929 #no, this causes customers to process their payments again
930 #return { 'error' => $error };
931 #XXX just warn verosely for now so i can figure out how these happen in
932 # the first place, eventually should redirect them to the "change
933 #address" page but indicate the payment did process??
934 delete($validate->{'payinfo'}); #don't want to log this!
935 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
936 "NEW: ". Dumper($new)."\n".
937 "OLD: ". Dumper($cust_main)."\n".
938 "PACKET: ". Dumper($validate)."\n";
946 my $receipt_html = '';
948 # currently supported for realtime CC only; send receipt data to SS
949 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
952 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
955 <TD ALIGN="right">Payment#</TD>
956 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
960 <TD ALIGN="right">Date</TD>
962 <TD BGCOLOR="#FFFFFF"><B>! .
963 time2str("%a %b %o, %Y %r", $cust_pay->_date)
969 <TD ALIGN="right">Amount</TD>
970 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
975 <TD ALIGN="right">Payment method</TD>
976 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
987 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
991 'amount' => sprintf('%.2f', $cust_pay->paid),
992 'date' => $cust_pay->_date,
993 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
994 'time_pretty' => time2str('%T', $cust_pay->_date),
996 'order_num' => $order,
997 'receipt_html' => $receipt_html,
1004 'receipt_html' => '',
1011 sub realtime_collect {
1014 my $session = _cache->get($p->{'session_id'})
1015 or return { 'error' => "Can't resume session" }; #better error message
1017 my $custnum = $session->{'custnum'};
1019 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1020 or return { 'error' => "unknown custnum $custnum" };
1023 if ( $p->{'amount'} ) {
1024 $amount = $p->{'amount'};
1026 elsif ( $session->{'pkgnum'} ) {
1027 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1030 $amount = $cust_main->balance;
1033 my $error = $cust_main->realtime_collect(
1034 'method' => $p->{'method'},
1035 'amount' => $amount,
1036 'pkgnum' => $session->{'pkgnum'},
1037 'session_id' => $p->{'session_id'},
1041 return { 'error' => $error } unless ref( $error );
1043 return { 'error' => '', amount => $amount, %$error };
1046 sub process_payment_order_pkg {
1049 my $hr = process_payment($p);
1050 return $hr if $hr->{'error'};
1055 sub process_payment_order_renew {
1058 my $hr = process_payment($p);
1059 return $hr if $hr->{'error'};
1064 sub process_prepay {
1068 my $session = _cache->get($p->{'session_id'})
1069 or return { 'error' => "Can't resume session" }; #better error message
1073 my $custnum = $session->{'custnum'};
1075 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1076 or return { 'error' => "unknown custnum $custnum" };
1078 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1079 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1087 return { 'error' => $error } if $error;
1089 return { 'error' => '',
1090 'amount' => $amount,
1091 'seconds' => $seconds,
1092 'duration' => duration_exact($seconds),
1093 'upbytes' => $upbytes,
1094 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1095 'downbytes' => $downbytes,
1096 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1097 'totalbytes'=> $totalbytes,
1098 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1105 my $session = _cache->get($p->{'session_id'})
1106 or return { 'error' => "Can't resume session" }; #better error message
1108 my $custnum = $session->{'custnum'};
1110 my $invnum = $p->{'invnum'};
1112 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1113 'custnum' => $custnum } )
1114 or return { 'error' => "Can't find invnum" };
1118 return { 'error' => '',
1119 'invnum' => $invnum,
1120 'invoice_text' => join('', $cust_bill->print_text ),
1121 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1128 my $session = _cache->get($p->{'session_id'})
1129 or return { 'error' => "Can't resume session" }; #better error message
1131 my $custnum = $session->{'custnum'};
1133 my $invnum = $p->{'invnum'};
1135 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1136 'custnum' => $custnum } )
1137 or return { 'error' => "Can't find invnum" };
1141 return { 'error' => '',
1142 'invnum' => $invnum,
1143 'invoice_pdf' => $cust_bill->print_pdf({
1144 'unsquelch_cdr' => 1,
1145 'locale' => $p->{'locale'},
1151 sub legacy_invoice {
1153 my $session = _cache->get($p->{'session_id'})
1154 or return { 'error' => "Can't resume session" }; #better error message
1156 my $custnum = $session->{'custnum'};
1158 my $legacyinvnum = $p->{'legacyinvnum'};
1161 'legacyinvnum' => $legacyinvnum,
1162 'custnum' => $custnum,
1165 my $legacy_cust_bill =
1166 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1167 || qsearchs('legacy_cust_bill', \%hash )
1168 or return { 'error' => "Can't find legacyinvnum" };
1172 return { 'error' => '',
1173 'legacyinvnum' => $legacyinvnum,
1174 'legacyid' => $legacy_cust_bill->legacyid,
1175 'invoice_html' => $legacy_cust_bill->content_html,
1180 sub legacy_invoice_pdf {
1182 my $session = _cache->get($p->{'session_id'})
1183 or return { 'error' => "Can't resume session" }; #better error message
1185 my $custnum = $session->{'custnum'};
1187 my $legacyinvnum = $p->{'legacyinvnum'};
1189 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1190 'legacyinvnum' => $legacyinvnum,
1191 'custnum' => $custnum,
1192 }) or return { 'error' => "Can't find legacyinvnum" };
1196 return { 'error' => '',
1197 'legacyinvnum' => $legacyinvnum,
1198 'legacyid' => $legacy_cust_bill->legacyid,
1199 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1207 #sessioning for this? how do we get the session id to the backend invoice
1208 # template so it can add it to the link, blah
1211 if ( $p->{'invnum'} ) {
1212 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1213 or return { 'error' => 'unknown invnum' };
1214 $agentnum = $cust_bill->cust_main->agentnum;
1217 my $templatename = $p->{'template'} || $p->{'templatename'};
1219 #false laziness-ish w/view/cust_bill-logo.cgi
1221 my $conf = new FS::Conf;
1222 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1223 $templatename = "_$1";
1228 my $filename = "logo$templatename.png";
1230 return { 'error' => '',
1231 'logo' => $conf->config_binary($filename, $agentnum),
1232 'content_type' => 'image/png', #should allow gif, jpg too
1239 my $session = _cache->get($p->{'session_id'})
1240 or return { 'error' => "Can't resume session" }; #better error message
1242 my $custnum = $session->{'custnum'};
1244 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1245 or return { 'error' => "unknown custnum $custnum" };
1247 my $conf = new FS::Conf;
1249 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1251 my @cust_bill = $cust_main->cust_bill;
1253 my $hide_taxclass = $conf->config('selfservice-hide_invoices-taxclass');
1254 if ( $hide_taxclass ) {
1255 @cust_bill = grep { my @cust_bill_pkg = $_->cust_bill_pkg;
1256 my @part_pkg= grep $_, map $_->part_pkg, @cust_bill_pkg;
1257 grep { $_->taxclass ne $hide_taxclass } @part_pkg;
1264 return { 'error' => '',
1265 'balance' => $cust_main->balance,
1268 my $owed = $_->owed;
1270 +{ 'invnum' => $_->invnum,
1271 '_date' => $_->_date,
1272 'date' => time2str("%b %o, %Y", $_->_date),
1273 'date_short' => time2str("%m-%d-%Y", $_->_date),
1274 'previous' => sprintf('%.2f', ($_->previous)[0]),
1275 'charged' => sprintf('%.2f', $_->charged),
1276 'owed' => sprintf('%.2f', $owed),
1277 'balance' => sprintf('%.2f', $balance),
1282 'legacy_invoices' => [
1284 +{ 'legacyinvnum' => $_->legacyinvnum,
1285 'legacyid' => $_->legacyid,
1286 '_date' => $_->_date,
1287 'date' => time2str("%b %o, %Y", $_->_date),
1288 'date_short' => time2str("%m-%d-%Y", $_->_date),
1289 'charged' => sprintf('%.2f', $_->charged),
1290 'has_content' => ( length($_->content_pdf)
1291 || length($_->content_html) ),
1301 my $session = _cache->get($p->{'session_id'})
1302 or return { 'error' => "Can't resume session" }; #better error message
1304 my $custnum = $session->{'custnum'};
1306 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1307 or return { 'error' => "unknown custnum $custnum" };
1309 my @errors = $cust_main->cancel( 'quiet'=>1 );
1311 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1313 return { 'error' => $error };
1320 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1321 return { 'error' => $session } if $context eq 'error';
1323 my $search = { 'custnum' => $custnum };
1324 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1325 my $cust_main = qsearchs('cust_main', $search )
1326 or return { 'error' => "unknown custnum $custnum" };
1328 my $conf = new FS::Conf;
1330 # the duplication below is necessary:
1331 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1332 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1333 # non-backwards-compatible change breaking the software of anyone using the API
1334 # instead of the stock selfservice
1335 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1336 if( $conf->exists('selfservice_server-view-wholesale') ) {
1337 return { 'svcnum' => $session->{'svcnum'},
1338 'custnum' => $custnum,
1339 'cust_pkg' => [ map {
1341 part_pkg => [ map $_->hashref, $_->part_pkg ],
1343 [ map $_->hashref, $_->available_part_svc ],
1345 [ map { my $ref = { $_->hash,
1346 label => [ $_->label ],
1348 $ref->{_password} = $_->svc_x->_password
1349 if $context eq 'agent'
1350 && $conf->exists('agent-showpasswords')
1351 && $_->part_svc->svcdb eq 'svc_acct';
1356 } $cust_main->cust_pkg
1359 small_custview( $cust_main, $conf->config('countrydefault') ),
1360 'wholesale_view' => 1,
1361 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1362 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1363 'lnp' => $conf->exists('svc_phone-lnp'),
1367 { 'svcnum' => $session->{'svcnum'},
1368 'custnum' => $custnum,
1369 'cust_pkg' => [ map {
1370 my $primary_cust_svc = $_->primary_cust_svc;
1373 status => $_->status,
1375 [ map $_->hashref, $_->available_part_svc ],
1377 [ map { my $ref = { $_->hash,
1378 label => [ $_->label ],
1380 $ref->{_password} = $_->svc_x->_password
1381 if $context eq 'agent'
1382 && $conf->exists('agent-showpasswords')
1383 && $_->part_svc->svcdb eq 'svc_acct';
1384 $ref->{svchash} = { $_->svc_x->hash } if
1385 $_->part_svc->svcdb eq 'svc_phone';
1386 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1387 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1393 ? { $primary_cust_svc->hash,
1394 label => [ $primary_cust_svc->label ],
1395 finger => $primary_cust_svc->svc_x->finger, #uuh
1396 $primary_cust_svc->part_svc->hash,
1400 } $cust_main->ncancelled_pkgs
1403 small_custview( $cust_main, $conf->config('countrydefault') ),
1411 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1412 return { 'error' => $session } if $context eq 'error';
1414 my $search = { 'custnum' => $custnum };
1415 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1416 my $cust_main = qsearchs('cust_main', $search )
1417 or return { 'error' => "unknown custnum $custnum" };
1419 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1420 if ( ! $pkgnum && $p->{'svcnum'} ) {
1421 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1422 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1426 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1427 foreach my $cust_pkg ( $p->{'ncancelled'}
1428 ? $cust_main->ncancelled_pkgs
1429 : $cust_main->unsuspended_pkgs ) {
1430 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1431 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1433 if ( $p->{'svcdb'} ) {
1434 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1436 : ref($p->{'svcdb'}) eq 'ARRAY'
1437 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1438 : { $p->{'svcdb'} => 1 };
1439 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1442 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1445 my $conf = new FS::Conf;
1448 'svcnum' => $session->{'svcnum'},
1449 'custnum' => $custnum,
1450 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1451 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1454 my $svc_x = $_->svc_x;
1455 my($label, $value) = $_->label;
1456 my $svcdb = $_->part_svc->svcdb;
1457 my $cust_pkg = $_->cust_pkg;
1458 my $part_pkg = $cust_pkg->part_pkg;
1461 'svcnum' => $_->svcnum,
1465 'pkg_status' => $cust_pkg->status,
1468 if ( $svcdb eq 'svc_acct' ) {
1471 'username' => $svc_x->username,
1472 'email' => $svc_x->email,
1473 'finger' => $svc_x->finger,
1474 'seconds' => $svc_x->seconds,
1475 'upbytes' => display_bytecount($svc_x->upbytes),
1476 'downbytes' => display_bytecount($svc_x->downbytes),
1477 'totalbytes' => display_bytecount($svc_x->totalbytes),
1479 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1480 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1481 'recharge_upbytes' =>
1482 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1483 'recharge_downbytes' =>
1484 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1485 'recharge_totalbytes' =>
1486 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1490 } elsif ( $svcdb eq 'svc_dsl' ) {
1491 $hash{'phonenum'} = $svc_x->phonenum;
1492 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1493 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1494 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1497 $hash{'name'} = $cust_main->name;
1500 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1514 sub _customer_svc_x {
1515 my($custnum, $svcnum, $table) = @_;
1517 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1518 my $search = " AND custnum = $1";
1519 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1522 'table' => ($table || 'svc_acct'),
1523 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1524 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1525 #'LEFT JOIN cust_main USING ( custnum ) ',
1526 'hashref' => { 'svcnum' => $svcnum, },
1527 'extra_sql' => $search, #important
1532 sub svc_status_html {
1535 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1536 return { 'error' => $session } if $context eq 'error';
1538 #XXX only svc_dsl for now
1539 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1540 or return { 'error' => "Service not found" };
1542 my $html = $svc_x->getstatus_html;
1544 return { 'html' => $html };
1548 sub list_dsl_devices {
1551 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1552 return { 'error' => $session } if $context eq 'error';
1554 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1555 or return { 'error' => "Service not found" };
1558 'devices' => [ map {
1559 +{ 'mac_addr' => $_->mac_addr };
1560 } $svc_dsl->dsl_device
1566 sub add_dsl_device {
1569 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1570 return { 'error' => $session } if $context eq 'error';
1572 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1573 or return { 'error' => "Service not found" };
1575 return { 'error' => 'No MAC address supplied' }
1576 unless length($p->{'mac_addr'});
1578 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
1579 'mac_addr' => scalar($p->{'mac_addr'}),
1581 my $error = $dsl_device->insert;
1582 return { 'error' => $error };
1586 sub delete_dsl_device {
1589 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1590 return { 'error' => $session } if $context eq 'error';
1592 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1593 or return { 'error' => "Service not found" };
1595 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
1596 'mac_addr' => scalar($p->{'mac_addr'}),
1599 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
1601 my $error = $dsl_device->delete;
1602 return { 'error' => $error };
1608 _usage_details( \&_port_graph, $p,
1609 'svcdb' => 'svc_port',
1614 my($svc_port, $begin, $end) = @_;
1616 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
1617 push @usage, { 'png' => $pngOrError };
1621 sub _list_svc_usage {
1622 my($svc_acct, $begin, $end) = @_;
1624 foreach my $part_export (
1625 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1626 qw( sqlradius sqlradius_withdomain )
1628 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1633 sub list_svc_usage {
1634 _usage_details(\&_list_svc_usage, @_);
1637 sub _list_support_usage {
1638 my($svc_acct, $begin, $end) = @_;
1640 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1641 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1643 push @usage, { 'seconds' => $_->seconds,
1644 'support' => $_->support,
1645 '_date' => $_->_date,
1646 'id' => $_->transaction_id,
1647 'creator' => $_->creator,
1648 'subject' => $_->subject,
1649 'status' => $_->status,
1650 'ticketid' => $_->ticketid,
1656 sub list_support_usage {
1657 _usage_details(\&_list_support_usage, @_);
1660 sub _list_cdr_usage {
1661 my($svc_phone, $begin, $end) = @_;
1662 map [ $_->downstream_csv('format' => 'default', 'keeparray' => 1) ], #XXX config for format
1663 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1666 sub list_cdr_usage {
1668 _usage_details( \&_list_cdr_usage, $p,
1669 'svcdb' => 'svc_phone',
1673 sub _usage_details {
1674 my($callback, $p, %opt) = @_;
1676 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1677 return { 'error' => $session } if $context eq 'error';
1679 my $search = { 'svcnum' => $p->{'svcnum'} };
1680 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1682 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1684 my $svc_x = qsearchs( $svcdb, $search );
1685 return { 'error' => 'No service selected in list_svc_usage' }
1688 my $header = $svcdb eq 'svc_phone'
1689 ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX
1692 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1693 my $freq = $cust_pkg->part_pkg->freq;
1694 my $start = $cust_pkg->setup;
1695 #my $end = $cust_pkg->bill; # or time?
1698 unless ( $p->{beginning} ) {
1699 $p->{beginning} = $cust_pkg->last_bill;
1700 $p->{ending} = $end;
1703 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending});
1705 #kinda false laziness with FS::cust_main::bill, but perhaps
1706 #we should really change this bit to DateTime and DateTime::Duration
1708 #change this bit to use Date::Manip? CAREFUL with timezones (see
1709 # mailing list archive)
1710 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1711 (localtime($p->{ending}) )[0,1,2,3,4,5];
1712 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1713 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1715 if ( $freq =~ /^\d+$/ ) {
1717 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1719 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1720 } elsif ( $freq =~ /^(\d+)w$/ ) {
1722 $nmday += $weeks * 7;
1723 $pmday -= $weeks * 7;
1724 } elsif ( $freq =~ /^(\d+)d$/ ) {
1728 } elsif ( $freq =~ /^(\d+)h$/ ) {
1733 return { 'error' => "unparsable frequency: ". $freq };
1736 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1737 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1741 'svcnum' => $p->{svcnum},
1742 'beginning' => $p->{beginning},
1743 'ending' => $p->{ending},
1744 'previous' => ($previous > $start) ? $previous : $start,
1745 'next' => ($next < $end) ? $next : $end,
1746 'header' => $header,
1754 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1755 return { 'error' => $session } if $context eq 'error';
1757 my $search = { 'custnum' => $custnum };
1758 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1759 my $cust_main = qsearchs('cust_main', $search )
1760 or return { 'error' => "unknown custnum $custnum" };
1762 my $status = $cust_main->status;
1763 #false laziness w/ClientAPI/Signup.pm
1765 my $cust_pkg = new FS::cust_pkg ( {
1766 'custnum' => $custnum,
1767 'pkgpart' => $p->{'pkgpart'},
1769 my $error = $cust_pkg->check;
1770 return { 'error' => $error } if $error;
1773 unless ( $p->{'svcpart'} eq 'none' ) {
1777 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1779 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1780 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1781 $svcdb = $part_svc->svcdb;
1783 $svcdb = 'svc_acct';
1785 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1788 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1789 'svc_domain' => [ qw( domain ) ],
1790 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1791 'svc_external' => [ qw( id title ) ],
1792 'svc_pbx' => [ qw( id title ) ],
1795 my $svc_x = "FS::$svcdb"->new( {
1796 'svcpart' => $svcpart,
1797 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1800 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
1803 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1804 my $acct_snarf = new FS::acct_snarf ( {
1805 'machine' => $p->{"snarf_machine$snarfnum"},
1806 'protocol' => $p->{"snarf_protocol$snarfnum"},
1807 'username' => $p->{"snarf_username$snarfnum"},
1808 '_password' => $p->{"snarf_password$snarfnum"},
1811 push @acct_snarf, $acct_snarf;
1813 $svc_x->child_objects( \@acct_snarf );
1816 my $y = $svc_x->setdefault; # arguably should be in new method
1817 return { 'error' => $y } if $y && !ref($y);
1819 $error = $svc_x->check;
1820 return { 'error' => $error } if $error;
1827 tie my %hash, 'Tie::RefHash';
1828 %hash = ( $cust_pkg => \@svc );
1830 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
1831 return { 'error' => $error } if $error;
1833 my $conf = new FS::Conf;
1834 if ( $conf->exists('signup_server-realtime') ) {
1836 my $bill_error = _do_bop_realtime( $cust_main, $status );
1839 $cust_pkg->cancel('quiet'=>1);
1842 $cust_pkg->reexport;
1846 $cust_pkg->reexport;
1849 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
1851 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
1858 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1859 return { 'error' => $session } if $context eq 'error';
1861 my $search = { 'custnum' => $custnum };
1862 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1863 my $cust_main = qsearchs('cust_main', $search )
1864 or return { 'error' => "unknown custnum $custnum" };
1866 my $status = $cust_main->status;
1867 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
1868 or return { 'error' => "unknown package $p->{pkgnum}" };
1871 my $error = FS::cust_pkg::order( $custnum,
1877 my $conf = new FS::Conf;
1878 if ( $conf->exists('signup_server-realtime') ) {
1880 my $bill_error = _do_bop_realtime( $cust_main, $status );
1883 $newpkg[0]->suspend;
1886 $newpkg[0]->reexport;
1890 $newpkg[0]->reexport;
1893 return { error => '', pkgnum => $cust_pkg->pkgnum };
1897 sub order_recharge {
1900 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1901 return { 'error' => $session } if $context eq 'error';
1903 my $search = { 'custnum' => $custnum };
1904 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1905 my $cust_main = qsearchs('cust_main', $search )
1906 or return { 'error' => "unknown custnum $custnum" };
1908 my $status = $cust_main->status;
1909 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
1910 or return { 'error' => "unknown service " . $p->{'svcnum'} };
1912 my $svc_x = $cust_svc->svc_x;
1913 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
1916 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
1917 qw ( recharge_seconds recharge_upbytes recharge_downbytes
1918 recharge_totalbytes );
1919 my $amount = $part_pkg->option('recharge_amount', 1);
1921 my ($l, $v, $d) = $cust_svc->label; # blah
1922 my $pkg = "Recharge $v";
1924 my $bill_error = $cust_main->charge($amount, $pkg,
1925 "time: $vhash{seconds}, up: $vhash{upbytes}," .
1926 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
1927 $part_pkg->taxclass); #meh
1929 my $conf = new FS::Conf;
1930 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
1932 $bill_error = _do_bop_realtime( $cust_main, $status );
1937 my $error = $svc_x->recharge (\%vhash);
1938 return { 'error' => $error } if $error;
1942 my $error = $bill_error;
1943 $error ||= $svc_x->recharge (\%vhash);
1944 return { 'error' => $error } if $error;
1947 return { error => '', svc => $cust_svc->part_svc->svc };
1951 sub _do_bop_realtime {
1952 my ($cust_main, $status) = (shift, shift);
1954 my $old_balance = $cust_main->balance;
1956 my $bill_error = $cust_main->bill
1957 || $cust_main->apply_payments_and_credits
1958 || $cust_main->realtime_collect('selfservice' => 1);
1960 if ( $cust_main->balance > $old_balance
1961 && $cust_main->balance > 0
1962 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
1963 1 : $status eq 'suspended' ) ) {
1964 #this makes sense. credit is "un-doing" the invoice
1965 my $conf = new FS::Conf;
1966 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
1967 'self-service decline',
1968 'reason_type' => $conf->config('signup_credit_type'),
1970 $cust_main->apply_credits( 'order' => 'newest' );
1972 return { 'error' => '_decline', 'bill_error' => $bill_error };
1981 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1982 return { 'error' => $session } if $context eq 'error';
1984 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1985 or return { 'error' => "unknown custnum $custnum" };
1987 my @cust_pkg = sort { $a->bill <=> $b->bill }
1988 grep { $_->part_pkg->freq ne '0' }
1989 $cust_main->ncancelled_pkgs;
1991 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
1993 my $total = $cust_main->balance;
1996 my $bill = $_->bill;
1997 $total += $_->part_pkg->base_recur($_, \$bill);
1998 my $renew_date = $_->part_pkg->add_freq($_->bill);
2000 'pkgnum' => $_->pkgnum,
2001 'amount' => sprintf('%.2f', $total),
2002 'bill_date' => $_->bill,
2003 'bill_date_pretty' => time2str('%x', $_->bill),
2004 'renew_date' => $renew_date,
2005 'renew_date_pretty' => time2str('%x', $renew_date),
2006 'expire_date' => $_->expire,
2007 'expire_date_pretty' => time2str('%x', $_->expire),
2012 return { 'dates' => \@array };
2016 sub payment_info_renew_info {
2018 my $renew_info = renew_info($p);
2019 my $payment_info = payment_info($p);
2020 return { %$renew_info,
2028 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2029 return { 'error' => $session } if $context eq 'error';
2031 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2032 or return { 'error' => "unknown custnum $custnum" };
2034 my $date = $p->{'date'};
2038 #freeside-daily -n -d $date fs_daily $custnum
2039 $cust_main->bill_and_collect( 'time' => $date,
2040 'invoice_time' => $now,
2041 'actual_time' => $now,
2042 'check_freq' => '1d',
2045 return { 'error' => '' };
2051 my $session = _cache->get($p->{'session_id'})
2052 or return { 'error' => "Can't resume session" }; #better error message
2054 my $custnum = $session->{'custnum'};
2056 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2057 or return { 'error' => "unknown custnum $custnum" };
2059 my $conf = new FS::Conf;
2061 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2062 or return { 'error' => 'Permission denied' };
2064 my $pkgnum = $p->{'pkgnum'};
2066 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2067 'pkgnum' => $pkgnum, } )
2068 or return { 'error' => "unknown pkgnum $pkgnum" };
2070 my $error = $cust_pkg->suspend(reason => $reasonnum);
2071 return { 'error' => $error };
2077 my $session = _cache->get($p->{'session_id'})
2078 or return { 'error' => "Can't resume session" }; #better error message
2080 my $custnum = $session->{'custnum'};
2082 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2083 or return { 'error' => "unknown custnum $custnum" };
2085 my $pkgnum = $p->{'pkgnum'};
2087 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2088 'pkgnum' => $pkgnum, } )
2089 or return { 'error' => "unknown pkgnum $pkgnum" };
2091 my $error = $cust_pkg->cancel('quiet' => 1);
2092 return { 'error' => $error };
2096 sub provision_phone {
2099 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2101 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2102 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2103 return { 'error' => $session } if $context eq 'error';
2105 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2106 return { 'error' => 'service not found' } unless $svc_phone;
2107 return { 'error' => 'invalid svcnum' }
2108 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2110 $svc_phone->email($p->{'email'})
2111 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2112 $svc_phone->forwarddst($p->{'forwarddst'})
2113 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2114 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2115 return { 'error' => $svc_phone->replace };
2119 unless($p->{'lnp'}) {
2120 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2121 $p->{'lnp_status'} = "portingin";
2122 return _provision( 'FS::svc_phone',
2123 [qw(lnp_desired_due_date lnp_other_provider
2124 lnp_other_provider_account phonenum countrycode lnp_status)],
2125 [qw(phonenum countrycode)],
2132 unless (scalar(@bulkdid)) {
2133 return _provision( 'FS::svc_phone',
2134 [qw(phonenum countrycode)],
2135 [qw(phonenum countrycode)],
2141 # bulk DID order case
2143 foreach my $did ( @bulkdid ) {
2144 $did =~ s/[^0-9]//g;
2145 $error = _provision( 'FS::svc_phone',
2146 [qw(phonenum countrycode)],
2147 [qw(phonenum countrycode)],
2149 'pkgnum' => $p->{'pkgnum'},
2150 'svcpart' => $p->{'svcpart'},
2152 'countrycode' => $p->{'countrycode'},
2153 'session_id' => $p->{'session_id'},
2156 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2158 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2161 sub provision_acct {
2163 warn "provision_acct called\n"
2166 return { 'error' => gettext('passwords_dont_match') }
2167 if $p->{'_password'} ne $p->{'_password2'};
2168 return { 'error' => gettext('empty_password') }
2169 unless length($p->{'_password'});
2171 if ($p->{'domsvc'}) {
2172 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2173 qw ( svcpart pkgnum ) );
2174 return { 'error' => gettext('invalid_domain') }
2175 unless ($domains{$p->{'domsvc'}});
2178 warn "provision_acct calling _provision\n"
2180 _provision( 'FS::svc_acct',
2181 [qw(username _password domsvc)],
2182 [qw(username _password domsvc)],
2188 sub provision_external {
2190 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2191 _provision( 'FS::svc_external',
2200 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2201 warn "_provision called for $class\n"
2204 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2205 return { 'error' => $session } if $context eq 'error';
2207 my $search = { 'custnum' => $custnum };
2208 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2209 my $cust_main = qsearchs('cust_main', $search )
2210 or return { 'error' => "unknown custnum $custnum" };
2212 my $pkgnum = $p->{'pkgnum'};
2214 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2216 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2217 'pkgnum' => $pkgnum,
2219 or return { 'error' => "unknown pkgnum $pkgnum" };
2221 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2223 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2224 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2226 warn "creating $class record\n"
2228 my $svc_x = $class->new( {
2229 'pkgnum' => $p->{'pkgnum'},
2230 'svcpart' => $p->{'svcpart'},
2231 map { $_ => $p->{$_} } @$fields
2233 warn "inserting $class record\n"
2235 my $error = $svc_x->insert;
2238 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2240 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2243 my $return = { 'svc' => $part_svc->svc,
2245 map { $_ => $svc_x->get($_) } @$return_fields
2247 warn "_provision returning ". Dumper($return). "\n"
2256 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2257 return { 'error' => $session } if $context eq 'error';
2259 my $search = { 'custnum' => $custnum };
2260 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2261 my $cust_main = qsearchs('cust_main', $search )
2262 or return { 'error' => "unknown custnum $custnum" };
2264 my $pkgnum = $p->{'pkgnum'};
2266 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2267 'pkgnum' => $pkgnum,
2269 or return { 'error' => "unknown pkgnum $pkgnum" };
2271 my $svcpart = $p->{'svcpart'};
2273 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2274 'svcpart' => $svcpart, } )
2275 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2276 my $part_svc = $pkg_svc->part_svc;
2278 my $conf = new FS::Conf;
2281 'svc' => $part_svc->svc,
2282 'svcdb' => $part_svc->svcdb,
2283 'pkgnum' => $pkgnum,
2284 'svcpart' => $svcpart,
2285 'custnum' => $custnum,
2287 'security_phrase' => 0, #XXX !
2288 'svc_acct_pop' => [], #XXX !
2290 'init_popstate' => '',
2295 small_custview( $cust_main, $conf->config('countrydefault') ),
2299 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2300 && $ret->{'svcdb'} eq 'svc_phone') {
2301 $ret->{'svcnum'} = $p->{'svcnum'};
2302 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2303 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2304 $ret->{'email'} = $svc_phone->email;
2305 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2312 sub unprovision_svc {
2315 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2316 return { 'error' => $session } if $context eq 'error';
2318 my $search = { 'custnum' => $custnum };
2319 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2320 my $cust_main = qsearchs('cust_main', $search )
2321 or return { 'error' => "unknown custnum $custnum" };
2323 my $svcnum = $p->{'svcnum'};
2325 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2326 or return { 'error' => "unknown svcnum $svcnum" };
2328 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2329 unless $cust_svc->cust_pkg->custnum == $custnum;
2331 my $conf = new FS::Conf;
2333 return { 'svc' => $cust_svc->part_svc->svc,
2334 'error' => $cust_svc->cancel,
2336 small_custview( $cust_main, $conf->config('countrydefault') ),
2341 sub myaccount_passwd {
2343 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2344 return { 'error' => $session } if $context eq 'error';
2346 return { 'error' => "New passwords don't match." }
2347 if $p->{'new_password'} ne $p->{'new_password2'};
2349 return { 'error' => 'Enter new password' }
2350 unless length($p->{'new_password'});
2352 #my $search = { 'custnum' => $custnum };
2353 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2354 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2355 my $search = " AND custnum = $1";
2356 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2358 my $svc_acct = qsearchs( {
2359 'table' => 'svc_acct',
2360 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2361 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2362 'LEFT JOIN cust_main USING ( custnum ) ',
2363 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2364 'extra_sql' => $search, #important
2366 or return { 'error' => "Service not found" };
2368 if ( exists($p->{'old_password'}) ) {
2369 return { 'error' => "Incorrect password." }
2370 unless $svc_acct->check_password($p->{'old_password'});
2373 $svc_acct->_password($p->{'new_password'});
2374 my $error = $svc_acct->replace();
2376 my($label, $value) = $svc_acct->cust_svc->label;
2378 return { 'error' => $error,
2388 my $conf = new FS::Conf;
2389 my $verification = $conf->config('selfservice-password_reset_verification')
2390 or return { 'error' => 'Password resets disabled' };
2392 my $username = $p->{'username'};
2394 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2395 or return { 'error' => 'Account not found' };
2397 my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2398 'domsvc' => $svc_domain->svcnum }
2400 or return { 'error' => 'Account not found' };
2402 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2403 or return { 'error' => 'Account not found' };
2405 my $cust_main = $cust_pkg->cust_main;
2409 my( $p, $cust_main ) = @_;
2410 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2411 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2414 my( $p, $cust_main ) = @_;
2415 my $cust_pay = qsearchs({
2416 'table' => 'cust_pay',
2417 'hashref' => { 'custnum' => $cust_main->custnum },
2418 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2422 $p->{'amount'} == $cust_pay->paid;
2425 my( $p, $cust_main ) = @_;
2426 $p->{'zip'} eq $cust_main->zip
2427 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
2431 foreach my $verify ( split(',', $verification) ) {
2433 &{ $verify{$verify} }( $p, $cust_main )
2434 or return { 'error' => 'Account not found' };
2438 #okay, we're verified, now create a unique session
2440 my $reset_session = {
2441 'svcnum' => $svc_acct->svcnum,
2444 my $timeout = '1 hour'; #?
2446 my $reset_session_id;
2448 $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
2449 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
2451 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
2455 my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
2456 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
2457 return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
2458 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
2459 my $error = $msg_template->send( 'cust_main' => $cust_main,
2460 'object' => $svc_acct,
2461 'substitutions' => {
2462 'session_id' => $reset_session_id,
2466 return { 'error' => $error }; #????
2469 return { 'error' => '' };
2472 sub check_reset_passwd {
2475 my $conf = new FS::Conf;
2476 my $verification = $conf->config('selfservice-password_reset_verification')
2477 or return { 'error' => 'Password resets disabled' };
2479 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2480 or return { 'error' => "Can't resume session" }; #better error message
2482 my $svcnum = $reset_session->{'svcnum'};
2484 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2485 or return { 'error' => "Service not found" };
2487 return { 'error' => '',
2488 'username' => $svc_acct->username,
2493 sub process_reset_passwd {
2496 my $conf = new FS::Conf;
2497 my $verification = $conf->config('selfservice-password_reset_verification')
2498 or return { 'error' => 'Password resets disabled' };
2500 return { 'error' => "New passwords don't match." }
2501 if $p->{'new_password'} ne $p->{'new_password2'};
2503 return { 'error' => 'Enter new password' }
2504 unless length($p->{'new_password'});
2506 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2507 or return { 'error' => "Can't resume session" }; #better error message
2509 my $svcnum = $reset_session->{'svcnum'};
2511 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2512 or return { 'error' => "Service not found" };
2514 $svc_acct->_password($p->{'new_password'});
2515 my $error = $svc_acct->replace();
2517 my($label, $value) = $svc_acct->cust_svc->label;
2519 return { 'error' => $error,
2528 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2529 return { 'error' => $session } if $context eq 'error';
2531 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
2532 FS::TicketSystem->init();
2534 my $conf = new FS::Conf;
2535 my $queue = $p->{'queue'}
2536 || $conf->config('ticket_system-selfservice_queueid')
2537 || $conf->config('ticket_system-default_queueid');
2539 warn "$me create_ticket: creating ticket\n" if $DEBUG;
2540 my $err_or_ticket = FS::TicketSystem->create_ticket(
2541 '', #create RT session based on FS CurrentUser (fs_selfservice)
2543 'custnum' => $custnum,
2544 'svcnum' => $session->{'svcnum'},
2545 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
2548 if ( ref($err_or_ticket) ) {
2549 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
2551 return { 'error' => '',
2552 'ticket_id' => $err_or_ticket->id,
2555 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
2557 return { 'error' => $err_or_ticket };
2565 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2566 return { 'error' => $session } if $context eq 'error';
2568 return { error => 'requested format not implemented' }
2569 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
2571 my $conf = new FS::Conf;
2572 my $age_threshold = 0;
2573 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
2574 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
2576 my $search = { 'custnum' => $custnum };
2577 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2578 my $cust_main = qsearchs('cust_main', $search )
2579 or return { 'error' => "unknown custnum $custnum" };
2581 # does it make more sense to just run one sql query for this instead of all the
2582 # insanity below? would increase performance greately for large data sets?
2584 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
2585 my @part_svc = $cust_pkg->part_svc;
2586 foreach my $part_svc ( @part_svc ) {
2587 if($part_svc->svcdb eq 'svc_phone'){
2588 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
2589 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
2590 push @svc_phone, $cust_pkg_svc->svc_x
2591 if $cust_pkg_svc->date_inserted >= $age_threshold;
2599 my($xls_r,$xls_c) = (0,0);
2602 my @fields = qw( countrycode phonenum pin sip_password phone_name );
2603 if($p->{'format'} eq 'csv') {
2604 $csv = new Text::CSV_XS { 'always_quote' => 1,
2607 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
2608 $content .= $csv->string;
2610 elsif($p->{'format'} eq 'xls') {
2611 my $XLS1 = new IO::Scalar \$content;
2612 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
2613 or return { 'error' => "Error opening .xls file: $!" };
2614 $xls = $xls_workbook->add_worksheet('DIDs');
2615 foreach ( @fields ) {
2616 $xls->write(0,$xls_c++,$_);
2621 foreach my $svc_phone ( @svc_phone ) {
2622 my @cols = map { $svc_phone->$_ } @fields;
2623 if($p->{'format'} eq 'csv') {
2624 return { 'error' => 'Unable to create CSV' }
2625 unless $csv->combine(@cols);
2626 $content .= $csv->string;
2628 elsif($p->{'format'} eq 'xls') {
2631 $xls->write($xls_r,$xls_c++,$_);
2637 $xls_workbook->close() if $p->{'format'} eq 'xls';
2639 { content => $content, format => $p->{'format'}, };
2644 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2645 return { 'error' => $session } if $context eq 'error';
2647 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
2648 FS::TicketSystem->init();
2649 return { 'error' => 'get_ticket configuration error' }
2650 if $FS::TicketSystem::system ne 'RT_Internal';
2652 # check existence and ownership as part of this
2653 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
2654 my $rt_session = FS::TicketSystem->session('');
2655 my $Ticket = FS::TicketSystem->get_ticket_object(
2657 ticket_id => $p->{'ticket_id'},
2660 return { 'error' => 'ticket not found' } if !$Ticket;
2662 if ( length( $p->{'subject'} || '' ) ) {
2664 if ( $p->{'subject'} ne $Ticket->Subject ) {
2665 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
2666 return { 'error' => "unable to set subject: $msg" } if !$val;
2670 if(length($p->{'reply'})) {
2671 my @err_or_res = FS::TicketSystem->correspond_ticket(
2673 'ticket_id' => $p->{'ticket_id'},
2674 'content' => $p->{'reply'},
2677 return { 'error' => 'unable to reply to ticket' }
2678 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
2681 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
2682 my $err_or_ticket = FS::TicketSystem->get_ticket(
2684 'ticket_id' => $p->{'ticket_id'},
2687 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
2688 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
2690 return { 'error' => $err_or_ticket };
2693 my @custs = @{$err_or_ticket->{'custs'}};
2694 my @txns = @{$err_or_ticket->{'txns'}};
2697 # superseded by check in get_ticket_object
2698 #return { 'error' => 'invalid ticket requested' }
2699 #unless grep($_ eq $custnum, @custs);
2701 foreach my $txn ( @txns ) {
2702 push @filtered_txns, $txn
2703 if ($txn->{'type'} eq 'EmailRecord'
2704 || $txn->{'type'} eq 'Correspond'
2705 || $txn->{'type'} eq 'Create');
2708 warn "$me get_ticket: successful: \n"
2710 return { 'error' => '',
2711 'transactions' => \@filtered_txns,
2712 'ticket_fields' => $err_or_ticket->{'fields'},
2713 'ticket_id' => $p->{'ticket_id'},
2717 sub adjust_ticket_priority {
2719 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2720 return { 'error' => $session } if $context eq 'error';
2722 warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
2723 FS::TicketSystem->init;
2724 my $ss_priority = FS::TicketSystem->selfservice_priority;
2726 return { 'error' => 'adjust_ticket_priority configuration error' }
2727 if $FS::TicketSystem::system ne 'RT_Internal'
2730 my $values = $p->{'values'}; #hashref, id => priority value
2733 foreach my $id (keys %$values) {
2734 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
2735 my $Ticket = FS::TicketSystem->get_ticket_object('',
2737 'custnum' => $custnum,
2740 $ticket_error{$id} = 'ticket not found';
2744 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
2745 # We're not going to implement it for RT_External.
2746 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
2747 my $new_value = $values->{$id};
2748 next if $old_value eq $new_value;
2750 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
2752 # AddCustomFieldValue works fine (replacing any existing value) if it's
2753 # a single-valued custom field, which it should be. If it's not, you're
2754 # doing something wrong.
2756 if ( length($new_value) ) {
2757 ($val, $msg) = $Ticket->AddCustomFieldValue(
2758 Field => $ss_priority,
2759 Value => $new_value,
2763 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
2764 Field => $ss_priority,
2765 Value => $old_value,
2769 $ticket_error{$id} = $msg if !$val;
2770 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
2772 return { 'error' => '',
2773 'ticket_error' => \%ticket_error,
2774 %{ customer_info($p) } # send updated customer info back
2780 sub _custoragent_session_custnum {
2783 my($context, $session, $custnum);
2784 if ( $p->{'session_id'} ) {
2786 $context = 'customer';
2787 $session = _cache->get($p->{'session_id'})
2788 or return ( 'error' => "Can't resume session" ); #better error message
2789 $custnum = $session->{'custnum'};
2791 } elsif ( $p->{'agent_session_id'} ) {
2794 my $agent_cache = new FS::ClientAPI_SessionCache( {
2795 'namespace' => 'FS::ClientAPI::Agent',
2797 $session = $agent_cache->get($p->{'agent_session_id'})
2798 or return ( 'error' => "Can't resume session" ); #better error message
2799 $custnum = $p->{'custnum'};
2803 return ( 'error' => "Can't resume session" ); #better error message
2806 ($context, $session, $custnum);