1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
8 use Digest::MD5 qw(md5_hex);
10 use Business::CreditCard;
12 use Time::Local qw(timelocal_nocheck);
13 use FS::UI::Web::small_custview qw(small_custview); #less doh
15 use FS::UI::bytecount qw( display_bytecount );
18 use FS::Record qw(qsearch qsearchs dbh);
19 use FS::Msgcat qw(gettext);
20 use FS::Misc qw(card_types);
21 use FS::Misc::DateTime qw(parse_datetime);
22 use FS::ClientAPI_SessionCache;
30 use FS::cust_main_county;
33 use FS::acct_rt_transaction;
38 use Spreadsheet::WriteExcel;
41 $me = '[FS::ClientAPI::MyAccount]';
43 use vars qw( @cust_main_editable_fields );
44 @cust_main_editable_fields = qw(
45 first last company address1 address2 city
46 county state zip country daytime night fax
47 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
48 ship_state ship_zip ship_country ship_daytime ship_night ship_fax
49 payby payinfo payname paystart_month paystart_year payissue payip
50 ss paytype paystate stateid stateid_state
54 $cache ||= new FS::ClientAPI_SessionCache( {
55 'namespace' => 'FS::ClientAPI::MyAccount',
62 my($context, $session, $custnum) = _custoragent_session_custnum($p);
63 #return { 'error' => $session } if $context eq 'error';
66 if ( $context eq 'customer' ) {
68 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
71 $sth->execute($custnum) or die $sth->errstr;
73 $agentnum = $sth->fetchrow_arrayref->[0]
74 or die "no agentnum for custnum $custnum";
76 #} elsif ( $context eq 'agent' ) {
77 } elsif ( $p->{'agentnum'} =~ /^(\d+)$/ ) {
81 my $conf = new FS::Conf;
83 #false laziness w/Signup.pm
85 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
87 if ( $skin_info_cache_agent ) {
89 warn "$me loading cached skin info for agentnum $agentnum\n"
94 warn "$me populating skin info cache for agentnum $agentnum\n"
97 $skin_info_cache_agent = {
98 'agentnum' => $agentnum,
99 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
100 qw( company_name ) ),
101 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
102 qw( body_bgcolor box_bgcolor
103 text_color link_color vlink_color hlink_color alink_color
104 font title_color title_align title_size menu_bgcolor menu_fontsize
107 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
108 qw( menu_skipblanks menu_skipheadings menu_nounderline )
110 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
111 qw( title_left_image title_right_image
112 menu_top_image menu_body_image menu_bottom_image
115 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
116 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
117 qw( head body_header body_footer company_address ) ),
120 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
124 #{ %$skin_info_cache_agent };
125 $skin_info_cache_agent;
132 my $conf = new FS::Conf;
136 'phone_login' => $conf->exists('selfservice_server-phone_login'),
137 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
144 #false laziness w/FS::ClientAPI::passwd::passwd
148 my $conf = new FS::Conf;
151 if ( $p->{'domain'} eq 'svc_phone'
152 && $conf->exists('selfservice_server-phone_login') ) {
154 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
155 return { error => 'Number not found.' } unless $svc_phone;
158 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
159 #return { error => 'Only primary user may log in.' }
160 # if $conf->exists('selfservice_server-primary_only')
161 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
163 return { error => 'Incorrect PIN.' }
164 unless $svc_phone->check_pin($p->{'password'});
170 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
171 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
173 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
174 'domsvc' => $svc_domain->svcnum, }
176 return { error => 'User not found.' } unless $svc_acct;
178 if($conf->exists('selfservice_server-login_svcpart')) {
179 my @svcpart = $conf->config('selfservice_server-login_svcpart');
180 my $svcpart = $svc_acct->cust_svc->svcpart;
181 return { error => 'Invalid user.' }
182 unless grep($_ eq $svcpart, @svcpart);
185 return { error => 'Incorrect password.' }
186 unless $svc_acct->check_password($p->{'password'});
193 'svcnum' => $svc_x->svcnum,
196 my $cust_svc = $svc_x->cust_svc;
197 my $cust_pkg = $cust_svc->cust_pkg;
199 my $cust_main = $cust_pkg->cust_main;
200 $session->{'custnum'} = $cust_main->custnum;
201 if ( $conf->exists('pkg-balances') ) {
202 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
203 $cust_main->ncancelled_pkgs;
204 $session->{'pkgnum'} = $cust_pkg->pkgnum
205 if scalar(@cust_pkg) > 1;
209 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
210 #return { error => 'Only primary user may log in.' }
211 # if $conf->exists('selfservice_server-primary_only')
212 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
213 my $part_pkg = $cust_pkg->part_pkg;
214 return { error => 'Only primary user may log in.' }
215 if $conf->exists('selfservice_server-primary_only')
216 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
220 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
221 } until ( ! defined _cache->get($session_id) ); #just in case
223 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
224 _cache->set( $session_id, $session, $timeout );
226 return { 'error' => '',
227 'session_id' => $session_id,
233 if ( $p->{'session_id'} ) {
234 _cache->remove($p->{'session_id'});
235 return { %{ skin_info($p) }, 'error' => '' };
237 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
241 sub payment_gateway {
243 # takes a cust_main and a cust_payby entry, returns the payment_gateway
244 my $conf = new FS::Conf;
245 my $cust_main = shift;
246 my $cust_payby = shift;
247 my $gatewaynum = $conf->config('selfservice-payment_gateway');
249 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
250 die "configured gatewaynum $gatewaynum not found!" if !$pg;
254 return '' if ! FS::payby->realtime($cust_payby);
255 my $pg = $cust_main->agent->payment_gateway(
256 'method' => FS::payby->payby2bop($cust_payby),
266 my $conf = new FS::Conf;
268 my $info = skin_info($p);
270 use vars qw( $cust_paybys ); #cache for performance
271 unless ( $cust_paybys ) {
273 my %cust_paybys = map { $_ => 1 }
274 map { FS::payby->payby2payment($_) }
275 $conf->config('signup_server-payby');
277 $cust_paybys = [ keys %cust_paybys ];
280 $info->{'cust_paybys'} = $cust_paybys;
282 my($context, $session, $custnum) = _custoragent_session_custnum($p);
283 return { 'error' => $session } if $context eq 'error';
285 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
286 or return { 'error' => "unknown custnum $custnum" };
288 $info->{'hide_payment_fields'} = [
290 my $pg = payment_gateway($cust_main, $_);
291 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
292 } @{ $info->{cust_paybys} }
295 $info->{'self_suspend_reason'} =
296 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
299 'custnum' => $custnum,
300 'access_pkgnum' => $session->{'pkgnum'},
301 'access_svcnum' => $session->{'svcnum'},
308 my($context, $session, $custnum) = _custoragent_session_custnum($p);
309 return { 'error' => $session } if $context eq 'error';
313 my $conf = new FS::Conf;
314 if ($conf->exists('cust_main-require_address2')) {
315 $return{'require_address2'} = '1';
317 $return{'require_address2'} = '';
320 if ( $custnum ) { #customer record
322 my $search = { 'custnum' => $custnum };
323 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
324 my $cust_main = qsearchs('cust_main', $search )
325 or return { 'error' => "unknown custnum $custnum" };
327 if ( $session->{'pkgnum'} ) {
328 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
330 $return{balance} = $cust_main->balance;
333 $return{tickets} = [ ($cust_main->tickets) ];
335 unless ( $session->{'pkgnum'} ) {
338 invnum => $_->invnum,
339 date => time2str("%b %o, %Y", $_->_date),
342 } $cust_main->open_cust_bill;
343 $return{open_invoices} = \@open;
346 $return{small_custview} =
347 small_custview( $cust_main,
348 scalar($conf->config('countrydefault')),
349 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
352 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
354 for (@cust_main_editable_fields) {
355 $return{$_} = $cust_main->get($_);
358 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
359 $return{payinfo} = $cust_main->paymask;
360 @return{'month', 'year'} = $cust_main->paydate_monthyear;
363 $return{'invoicing_list'} =
364 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
365 $return{'postal_invoicing'} =
366 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
368 if (scalar($conf->config('support_packages'))) {
369 my @support_services = ();
370 foreach ($cust_main->support_services) {
371 my $seconds = $_->svc_x->seconds;
372 my $time_remaining = (($seconds < 0) ? '-' : '' ).
373 int(abs($seconds)/3600)."h".
374 sprintf("%02d",(abs($seconds)%3600)/60)."m";
375 my $cust_pkg = $_->cust_pkg;
378 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
379 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
380 push @support_services, { svcnum => $_->svcnum,
381 time => $time_remaining,
386 $return{support_services} = \@support_services;
389 if ( $conf->config('prepayment_discounts-credit_type') ) {
391 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
394 } elsif ( $session->{'svcnum'} ) { #no customer record
396 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
397 or die "unknown svcnum";
398 $return{name} = $svc_acct->email;
402 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
406 return { 'error' => '',
407 'custnum' => $custnum,
415 my $session = _cache->get($p->{'session_id'})
416 or return { 'error' => "Can't resume session" }; #better error message
418 my $custnum = $session->{'custnum'}
419 or return { 'error' => "no customer record" };
421 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
422 or return { 'error' => "unknown custnum $custnum" };
424 my $new = new FS::cust_main { $cust_main->hash };
425 $new->set( $_ => $p->{$_} )
426 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
429 if (exists($p->{'payby'})) {
430 $p->{'payby'} =~ /^([A-Z]{4})$/
431 or return { 'error' => "illegal_payby " . $p->{'payby'} };
435 if ( $payby =~ /^(CARD|DCRD)$/ ) {
437 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
439 if ( $new->payinfo eq $cust_main->paymask ) {
440 $new->payinfo($cust_main->payinfo);
442 $new->payinfo($p->{'payinfo'});
445 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
447 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
450 $p->{'payinfo1'} =~ /^([\dx]+)$/
451 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
453 $p->{'payinfo2'} =~ /^([\dx]+)$/
454 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
456 $payinfo = $payinfo1. '@'. $payinfo2;
458 $new->payinfo( ($payinfo eq $cust_main->paymask)
459 ? $cust_main->payinfo
463 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
465 } elsif ( $payby =~ /^(BILL)$/ ) {
467 } elsif ( $payby ) { #notyet ready
468 return { 'error' => "unknown payby $payby" };
472 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
473 #false laziness with httemplate/edit/process/cust_main.cgi
474 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
475 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
477 @invoicing_list = $cust_main->invoicing_list;
480 my $error = $new->replace($cust_main, \@invoicing_list);
481 return { 'error' => $error } if $error;
484 return { 'error' => '' };
489 my $session = _cache->get($p->{'session_id'})
490 or return { 'error' => "Can't resume session" }; #better error message
496 my $conf = new FS::Conf;
497 use vars qw($payment_info); #cache for performance
498 unless ( $payment_info ) {
500 my %states = map { $_->state => 1 }
501 qsearch('cust_main_county', {
502 'country' => $conf->config('countrydefault') || 'US'
505 my %cust_paybys = map { $_ => 1 }
506 map { FS::payby->payby2payment($_) }
507 $conf->config('signup_server-payby');
509 my @cust_paybys = keys %cust_paybys;
513 #list all counties/states/countries
514 'cust_main_county' =>
515 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
517 #shortcut for one-country folks
519 [ sort { $a cmp $b } keys %states ],
521 'card_types' => card_types(),
523 'paytypes' => [ @FS::cust_main::paytypes ],
525 'paybys' => [ $conf->config('signup_server-payby') ],
526 'cust_paybys' => \@cust_paybys,
528 'stateid_label' => FS::Msgcat::_gettext('stateid'),
529 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
531 'show_ss' => $conf->exists('show_ss'),
532 'show_stateid' => $conf->exists('show_stateid'),
533 'show_paystate' => $conf->exists('show_bankstate'),
535 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
537 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
546 my %return = %$payment_info;
548 my $custnum = $session->{'custnum'};
550 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
551 or return { 'error' => "unknown custnum $custnum" };
553 $return{'hide_payment_fields'} = [
555 my $pg = payment_gateway($cust_main, $_);
556 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
557 } @{ $return{cust_paybys} }
560 $return{balance} = $cust_main->balance; #XXX pkg-balances?
562 $return{payname} = $cust_main->payname
563 || ( $cust_main->first. ' '. $cust_main->get('last') );
565 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
567 $return{payby} = $cust_main->payby;
568 $return{stateid_state} = $cust_main->stateid_state;
570 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
571 $return{card_type} = cardtype($cust_main->payinfo);
572 $return{payinfo} = $cust_main->paymask;
574 @return{'month', 'year'} = $cust_main->paydate_monthyear;
578 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
579 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
580 $return{payinfo1} = $payinfo1;
581 $return{payinfo2} = $payinfo2;
582 $return{paytype} = $cust_main->paytype;
583 $return{paystate} = $cust_main->paystate;
587 if ( $conf->config('prepayment_discounts-credit_type') ) {
589 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
592 #doubleclick protection
594 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
596 return { 'error' => '',
602 #some false laziness with httemplate/process/payment.cgi - look there for
603 #ACH and CVV support stuff
604 sub process_payment {
608 my $session = _cache->get($p->{'session_id'})
609 or return { 'error' => "Can't resume session" }; #better error message
613 my $custnum = $session->{'custnum'};
615 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
616 or return { 'error' => "unknown custnum $custnum" };
618 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
619 or return { 'error' => gettext('illegal_amount') };
621 return { error => 'Amount must be greater than 0' } unless $amount > 0;
623 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
624 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
625 my $discount_term = $1;
627 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
628 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
631 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
632 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
635 $p->{'payby'} ||= 'CARD';
636 $p->{'payby'} =~ /^([A-Z]{4})$/
637 or return { 'error' => "illegal_payby " . $p->{'payby'} };
640 #false laziness w/process/payment.cgi
643 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
645 $p->{'payinfo1'} =~ /^([\dx]+)$/
646 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
648 $p->{'payinfo2'} =~ /^([\dx]+)$/
649 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
651 $payinfo = $payinfo1. '@'. $payinfo2;
653 $payinfo = $cust_main->payinfo
654 if $cust_main->paymask eq $payinfo;
656 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
658 $payinfo = $p->{'payinfo'};
660 #more intelligent mathing will be needed here if you change
661 #card_masking_method and don't remove existing paymasks
662 $payinfo = $cust_main->payinfo
663 if $cust_main->paymask eq $payinfo;
666 $payinfo =~ /^(\d{13,16})$/
667 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
671 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
672 return { 'error' => gettext('unknown_card_type') }
673 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
675 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
676 if ( cardtype($payinfo) eq 'American Express card' ) {
677 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
678 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
681 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
682 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
688 die "unknown payby $payby";
692 'CARD' => [ qw( paystart_month paystart_year payissue payip
693 address1 address2 city state zip country ) ],
694 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
697 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
699 'payinfo' => $payinfo,
700 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
701 'payname' => $payname,
702 'paybatch' => $paybatch, #this doesn't actually do anything
704 'pkgnum' => $session->{'pkgnum'},
705 'discount_term' => $discount_term,
707 map { $_ => $p->{$_} } @{ $payby2fields{$payby} }
709 return { 'error' => $error } if $error;
711 $cust_main->apply_payments;
713 if ( $p->{'save'} ) {
714 my $new = new FS::cust_main { $cust_main->hash };
715 if ($payby eq 'CARD' || $payby eq 'DCRD') {
716 $new->set( $_ => $p->{$_} )
717 foreach qw( payname paystart_month paystart_year payissue payip
718 address1 address2 city state zip country );
719 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
720 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
721 $new->set( $_ => $p->{$_} )
722 foreach qw( payname payip paytype paystate
723 stateid stateid_state );
724 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
726 $new->set( 'payinfo' => $cust_main->card_token || $payinfo );
727 $new->set( 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01' );
728 my $error = $new->replace($cust_main);
730 #no, this causes customers to process their payments again
731 #return { 'error' => $error };
732 #XXX just warn verosely for now so i can figure out how these happen in
733 # the first place, eventually should redirect them to the "change
734 #address" page but indicate the payment did process??
735 delete($p->{'payinfo'}); #don't want to log this!
736 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
737 "NEW: ". Dumper($new)."\n".
738 "OLD: ". Dumper($cust_main)."\n".
739 "PACKET: ". Dumper($p)."\n";
746 return { 'error' => '' };
750 sub realtime_collect {
753 my $session = _cache->get($p->{'session_id'})
754 or return { 'error' => "Can't resume session" }; #better error message
756 my $custnum = $session->{'custnum'};
758 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
759 or return { 'error' => "unknown custnum $custnum" };
762 if ( $p->{'amount'} ) {
763 $amount = $p->{'amount'};
765 elsif ( $session->{'pkgnum'} ) {
766 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
769 $amount = $cust_main->balance;
772 my $error = $cust_main->realtime_collect(
773 'method' => $p->{'method'},
775 'pkgnum' => $session->{'pkgnum'},
776 'session_id' => $p->{'session_id'},
780 return { 'error' => $error } unless ref( $error );
782 return { 'error' => '', amount => $amount, %$error };
785 sub process_payment_order_pkg {
788 my $hr = process_payment($p);
789 return $hr if $hr->{'error'};
794 sub process_payment_order_renew {
797 my $hr = process_payment($p);
798 return $hr if $hr->{'error'};
807 my $session = _cache->get($p->{'session_id'})
808 or return { 'error' => "Can't resume session" }; #better error message
812 my $custnum = $session->{'custnum'};
814 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
815 or return { 'error' => "unknown custnum $custnum" };
817 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
818 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
826 return { 'error' => $error } if $error;
828 return { 'error' => '',
830 'seconds' => $seconds,
831 'duration' => duration_exact($seconds),
832 'upbytes' => $upbytes,
833 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
834 'downbytes' => $downbytes,
835 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
836 'totalbytes'=> $totalbytes,
837 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
844 my $session = _cache->get($p->{'session_id'})
845 or return { 'error' => "Can't resume session" }; #better error message
847 my $custnum = $session->{'custnum'};
849 my $invnum = $p->{'invnum'};
851 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
852 'custnum' => $custnum } )
853 or return { 'error' => "Can't find invnum" };
857 return { 'error' => '',
859 'invoice_text' => join('', $cust_bill->print_text ),
860 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
868 #sessioning for this? how do we get the session id to the backend invoice
869 # template so it can add it to the link, blah
872 if ( $p->{'invnum'} ) {
873 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
874 or return { 'error' => 'unknown invnum' };
875 $agentnum = $cust_bill->cust_main->agentnum;
878 my $templatename = $p->{'template'} || $p->{'templatename'};
880 #false laziness-ish w/view/cust_bill-logo.cgi
882 my $conf = new FS::Conf;
883 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
884 $templatename = "_$1";
889 my $filename = "logo$templatename.png";
891 return { 'error' => '',
892 'logo' => $conf->config_binary($filename, $agentnum),
893 'content_type' => 'image/png', #should allow gif, jpg too
900 my $session = _cache->get($p->{'session_id'})
901 or return { 'error' => "Can't resume session" }; #better error message
903 my $custnum = $session->{'custnum'};
905 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
906 or return { 'error' => "unknown custnum $custnum" };
908 my @cust_bill = $cust_main->cust_bill;
910 return { 'error' => '',
911 'invoices' => [ map { { 'invnum' => $_->invnum,
912 '_date' => $_->_date,
913 'date' => time2str("%b %o, %Y", $_->_date),
922 my $session = _cache->get($p->{'session_id'})
923 or return { 'error' => "Can't resume session" }; #better error message
925 my $custnum = $session->{'custnum'};
927 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
928 or return { 'error' => "unknown custnum $custnum" };
930 my @errors = $cust_main->cancel( 'quiet'=>1 );
932 my $error = scalar(@errors) ? join(' / ', @errors) : '';
934 return { 'error' => $error };
941 my($context, $session, $custnum) = _custoragent_session_custnum($p);
942 return { 'error' => $session } if $context eq 'error';
944 my $search = { 'custnum' => $custnum };
945 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
946 my $cust_main = qsearchs('cust_main', $search )
947 or return { 'error' => "unknown custnum $custnum" };
949 my $conf = new FS::Conf;
951 # the duplication below is necessary:
952 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
953 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
954 # non-backwards-compatible change breaking the software of anyone using the API
955 # instead of the stock selfservice
956 # 2. to return cancelled packages as well - for wholesale and non-wholesale
957 if( $conf->exists('selfservice_server-view-wholesale') ) {
958 return { 'svcnum' => $session->{'svcnum'},
959 'custnum' => $custnum,
960 'cust_pkg' => [ map {
962 part_pkg => [ map $_->hashref, $_->part_pkg ],
964 [ map $_->hashref, $_->available_part_svc ],
966 [ map { my $ref = { $_->hash,
967 label => [ $_->label ],
969 $ref->{_password} = $_->svc_x->_password
970 if $context eq 'agent'
971 && $conf->exists('agent-showpasswords')
972 && $_->part_svc->svcdb eq 'svc_acct';
977 } $cust_main->cust_pkg
980 small_custview( $cust_main, $conf->config('countrydefault') ),
981 'wholesale_view' => 1,
982 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
983 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
984 'lnp' => $conf->exists('svc_phone-lnp'),
988 { 'svcnum' => $session->{'svcnum'},
989 'custnum' => $custnum,
990 'cust_pkg' => [ map {
994 [ map $_->hashref, $_->available_part_svc ],
996 [ map { my $ref = { $_->hash,
997 label => [ $_->label ],
999 $ref->{_password} = $_->svc_x->_password
1000 if $context eq 'agent'
1001 && $conf->exists('agent-showpasswords')
1002 && $_->part_svc->svcdb eq 'svc_acct';
1007 } $cust_main->ncancelled_pkgs
1010 small_custview( $cust_main, $conf->config('countrydefault') ),
1018 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1019 return { 'error' => $session } if $context eq 'error';
1021 my $search = { 'custnum' => $custnum };
1022 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1023 my $cust_main = qsearchs('cust_main', $search )
1024 or return { 'error' => "unknown custnum $custnum" };
1027 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1028 foreach my $cust_pkg ( $p->{'ncancelled'}
1029 ? $cust_main->ncancelled_pkgs
1030 : $cust_main->unsuspended_pkgs ) {
1031 next if $session->{'pkgnum'} && $cust_pkg->pkgnum != $session->{'pkgnum'};
1032 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1034 if ( $p->{'svcdb'} ) {
1035 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1037 : ref($p->{'svcdb'}) eq 'ARRAY'
1038 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1039 : { $p->{'svcdb'} => 1 };
1040 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1043 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1047 'svcnum' => $session->{'svcnum'},
1048 'custnum' => $custnum,
1051 my $svc_x = $_->svc_x;
1052 my($label, $value) = $_->label;
1053 my $svcdb = $_->part_svc->svcdb;
1054 my $part_pkg = $_->cust_pkg->part_pkg;
1057 'svcnum' => $_->svcnum,
1063 if ( $svcdb eq 'svc_acct' ) {
1066 'username' => $svc_x->username,
1067 'email' => $svc_x->email,
1068 'seconds' => $svc_x->seconds,
1069 'upbytes' => display_bytecount($svc_x->upbytes),
1070 'downbytes' => display_bytecount($svc_x->downbytes),
1071 'totalbytes' => display_bytecount($svc_x->totalbytes),
1073 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1074 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1075 'recharge_upbytes' =>
1076 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1077 'recharge_downbytes' =>
1078 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1079 'recharge_totalbytes' =>
1080 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1084 } elsif ( $svcdb eq 'svc_phone' ) {
1098 sub _list_svc_usage {
1099 my($svc_acct, $begin, $end) = @_;
1101 foreach my $part_export (
1102 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1103 qw( sqlradius sqlradius_withdomain )
1105 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1110 sub list_svc_usage {
1111 _usage_details(\&_list_svc_usage, @_);
1114 sub _list_support_usage {
1115 my($svc_acct, $begin, $end) = @_;
1117 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1118 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1120 push @usage, { 'seconds' => $_->seconds,
1121 'support' => $_->support,
1122 '_date' => $_->_date,
1123 'id' => $_->transaction_id,
1124 'creator' => $_->creator,
1125 'subject' => $_->subject,
1126 'status' => $_->status,
1127 'ticketid' => $_->ticketid,
1133 sub list_support_usage {
1134 _usage_details(\&_list_support_usage, @_);
1137 sub _list_cdr_usage {
1138 my($svc_phone, $begin, $end) = @_;
1139 map [ $_->downstream_csv('format' => 'default') ], #XXX config for format
1140 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1143 sub list_cdr_usage {
1145 _usage_details( \&_list_cdr_usage, $p,
1146 'svcdb' => 'svc_phone',
1150 sub _usage_details {
1151 my($callback, $p, %opt) = @_;
1153 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1154 return { 'error' => $session } if $context eq 'error';
1156 my $search = { 'svcnum' => $p->{'svcnum'} };
1157 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1159 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1161 my $svc_x = qsearchs( $svcdb, $search );
1162 return { 'error' => 'No service selected in list_svc_usage' }
1165 my $header = $svcdb eq 'svc_phone'
1166 ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX
1169 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1170 my $freq = $cust_pkg->part_pkg->freq;
1171 my $start = $cust_pkg->setup;
1172 #my $end = $cust_pkg->bill; # or time?
1175 unless ( $p->{beginning} ) {
1176 $p->{beginning} = $cust_pkg->last_bill;
1177 $p->{ending} = $end;
1180 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending});
1182 #kinda false laziness with FS::cust_main::bill, but perhaps
1183 #we should really change this bit to DateTime and DateTime::Duration
1185 #change this bit to use Date::Manip? CAREFUL with timezones (see
1186 # mailing list archive)
1187 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1188 (localtime($p->{ending}) )[0,1,2,3,4,5];
1189 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1190 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1192 if ( $freq =~ /^\d+$/ ) {
1194 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1196 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1197 } elsif ( $freq =~ /^(\d+)w$/ ) {
1199 $nmday += $weeks * 7;
1200 $pmday -= $weeks * 7;
1201 } elsif ( $freq =~ /^(\d+)d$/ ) {
1205 } elsif ( $freq =~ /^(\d+)h$/ ) {
1210 return { 'error' => "unparsable frequency: ". $freq };
1213 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1214 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1218 'svcnum' => $p->{svcnum},
1219 'beginning' => $p->{beginning},
1220 'ending' => $p->{ending},
1221 'previous' => ($previous > $start) ? $previous : $start,
1222 'next' => ($next < $end) ? $next : $end,
1223 'header' => $header,
1231 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1232 return { 'error' => $session } if $context eq 'error';
1234 my $search = { 'custnum' => $custnum };
1235 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1236 my $cust_main = qsearchs('cust_main', $search )
1237 or return { 'error' => "unknown custnum $custnum" };
1239 my $status = $cust_main->status;
1240 #false laziness w/ClientAPI/Signup.pm
1242 my $cust_pkg = new FS::cust_pkg ( {
1243 'custnum' => $custnum,
1244 'pkgpart' => $p->{'pkgpart'},
1246 my $error = $cust_pkg->check;
1247 return { 'error' => $error } if $error;
1250 unless ( $p->{'svcpart'} eq 'none' ) {
1254 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1256 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1257 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1258 $svcdb = $part_svc->svcdb;
1260 $svcdb = 'svc_acct';
1262 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1265 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1266 'svc_domain' => [ qw( domain ) ],
1267 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1268 'svc_external' => [ qw( id title ) ],
1269 'svc_pbx' => [ qw( id name ) ],
1272 my $svc_x = "FS::$svcdb"->new( {
1273 'svcpart' => $svcpart,
1274 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1277 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
1280 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1281 my $acct_snarf = new FS::acct_snarf ( {
1282 'machine' => $p->{"snarf_machine$snarfnum"},
1283 'protocol' => $p->{"snarf_protocol$snarfnum"},
1284 'username' => $p->{"snarf_username$snarfnum"},
1285 '_password' => $p->{"snarf_password$snarfnum"},
1288 push @acct_snarf, $acct_snarf;
1290 $svc_x->child_objects( \@acct_snarf );
1293 my $y = $svc_x->setdefault; # arguably should be in new method
1294 return { 'error' => $y } if $y && !ref($y);
1296 $error = $svc_x->check;
1297 return { 'error' => $error } if $error;
1304 tie my %hash, 'Tie::RefHash';
1305 %hash = ( $cust_pkg => \@svc );
1307 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
1308 return { 'error' => $error } if $error;
1310 my $conf = new FS::Conf;
1311 if ( $conf->exists('signup_server-realtime') ) {
1313 my $bill_error = _do_bop_realtime( $cust_main, $status );
1316 $cust_pkg->cancel('quiet'=>1);
1319 $cust_pkg->reexport;
1323 $cust_pkg->reexport;
1326 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
1328 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
1335 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1336 return { 'error' => $session } if $context eq 'error';
1338 my $search = { 'custnum' => $custnum };
1339 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1340 my $cust_main = qsearchs('cust_main', $search )
1341 or return { 'error' => "unknown custnum $custnum" };
1343 my $status = $cust_main->status;
1344 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
1345 or return { 'error' => "unknown package $p->{pkgnum}" };
1348 my $error = FS::cust_pkg::order( $custnum,
1354 my $conf = new FS::Conf;
1355 if ( $conf->exists('signup_server-realtime') ) {
1357 my $bill_error = _do_bop_realtime( $cust_main, $status );
1360 $newpkg[0]->suspend;
1363 $newpkg[0]->reexport;
1367 $newpkg[0]->reexport;
1370 return { error => '', pkgnum => $cust_pkg->pkgnum };
1374 sub order_recharge {
1377 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1378 return { 'error' => $session } if $context eq 'error';
1380 my $search = { 'custnum' => $custnum };
1381 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1382 my $cust_main = qsearchs('cust_main', $search )
1383 or return { 'error' => "unknown custnum $custnum" };
1385 my $status = $cust_main->status;
1386 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
1387 or return { 'error' => "unknown service " . $p->{'svcnum'} };
1389 my $svc_x = $cust_svc->svc_x;
1390 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
1393 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
1394 qw ( recharge_seconds recharge_upbytes recharge_downbytes
1395 recharge_totalbytes );
1396 my $amount = $part_pkg->option('recharge_amount', 1);
1398 my ($l, $v, $d) = $cust_svc->label; # blah
1399 my $pkg = "Recharge $v";
1401 my $bill_error = $cust_main->charge($amount, $pkg,
1402 "time: $vhash{seconds}, up: $vhash{upbytes}," .
1403 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
1404 $part_pkg->taxclass); #meh
1406 my $conf = new FS::Conf;
1407 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
1409 $bill_error = _do_bop_realtime( $cust_main, $status );
1414 my $error = $svc_x->recharge (\%vhash);
1415 return { 'error' => $error } if $error;
1419 my $error = $bill_error;
1420 $error ||= $svc_x->recharge (\%vhash);
1421 return { 'error' => $error } if $error;
1424 return { error => '', svc => $cust_svc->part_svc->svc };
1428 sub _do_bop_realtime {
1429 my ($cust_main, $status) = (shift, shift);
1431 my $old_balance = $cust_main->balance;
1433 my $bill_error = $cust_main->bill
1434 || $cust_main->apply_payments_and_credits
1435 || $cust_main->realtime_collect('selfservice' => 1);
1437 if ( $cust_main->balance > $old_balance
1438 && $cust_main->balance > 0
1439 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
1440 1 : $status eq 'suspended' ) ) {
1441 #this makes sense. credit is "un-doing" the invoice
1442 my $conf = new FS::Conf;
1443 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
1444 'self-service decline',
1445 'reason_type' => $conf->config('signup_credit_type'),
1447 $cust_main->apply_credits( 'order' => 'newest' );
1449 return { 'error' => '_decline', 'bill_error' => $bill_error };
1458 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1459 return { 'error' => $session } if $context eq 'error';
1461 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1462 or return { 'error' => "unknown custnum $custnum" };
1464 my @cust_pkg = sort { $a->bill <=> $b->bill }
1465 grep { $_->part_pkg->freq ne '0' }
1466 $cust_main->ncancelled_pkgs;
1468 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
1470 my $total = $cust_main->balance;
1473 my $bill = $_->bill;
1474 $total += $_->part_pkg->base_recur($_, \$bill);
1475 my $renew_date = $_->part_pkg->add_freq($_->bill);
1477 'pkgnum' => $_->pkgnum,
1478 'amount' => sprintf('%.2f', $total),
1479 'bill_date' => $_->bill,
1480 'bill_date_pretty' => time2str('%x', $_->bill),
1481 'renew_date' => $renew_date,
1482 'renew_date_pretty' => time2str('%x', $renew_date),
1483 'expire_date' => $_->expire,
1484 'expire_date_pretty' => time2str('%x', $_->expire),
1489 return { 'dates' => \@array };
1493 sub payment_info_renew_info {
1495 my $renew_info = renew_info($p);
1496 my $payment_info = payment_info($p);
1497 return { %$renew_info,
1505 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1506 return { 'error' => $session } if $context eq 'error';
1508 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1509 or return { 'error' => "unknown custnum $custnum" };
1511 my $date = $p->{'date'};
1515 #freeside-daily -n -d $date fs_daily $custnum
1516 $cust_main->bill_and_collect( 'time' => $date,
1517 'invoice_time' => $now,
1518 'actual_time' => $now,
1519 'check_freq' => '1d',
1522 return { 'error' => '' };
1528 my $session = _cache->get($p->{'session_id'})
1529 or return { 'error' => "Can't resume session" }; #better error message
1531 my $custnum = $session->{'custnum'};
1533 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1534 or return { 'error' => "unknown custnum $custnum" };
1536 my $conf = new FS::Conf;
1538 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
1539 or return { 'error' => 'Permission denied' };
1541 my $pkgnum = $p->{'pkgnum'};
1543 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1544 'pkgnum' => $pkgnum, } )
1545 or return { 'error' => "unknown pkgnum $pkgnum" };
1547 my $error = $cust_pkg->suspend(reason => $reasonnum);
1548 return { 'error' => $error };
1554 my $session = _cache->get($p->{'session_id'})
1555 or return { 'error' => "Can't resume session" }; #better error message
1557 my $custnum = $session->{'custnum'};
1559 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1560 or return { 'error' => "unknown custnum $custnum" };
1562 my $pkgnum = $p->{'pkgnum'};
1564 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1565 'pkgnum' => $pkgnum, } )
1566 or return { 'error' => "unknown pkgnum $pkgnum" };
1568 my $error = $cust_pkg->cancel('quiet' => 1);
1569 return { 'error' => $error };
1573 sub provision_phone {
1576 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
1579 unless($p->{'lnp'}) {
1580 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
1581 $p->{'lnp_status'} = "portingin";
1582 return _provision( 'FS::svc_phone',
1583 [qw(lnp_desired_due_date lnp_other_provider
1584 lnp_other_provider_account phonenum countrycode lnp_status)],
1585 [qw(phonenum countrycode)],
1592 unless (scalar(@bulkdid)) {
1593 return _provision( 'FS::svc_phone',
1594 [qw(phonenum countrycode)],
1595 [qw(phonenum countrycode)],
1601 # bulk DID order case
1603 foreach my $did ( @bulkdid ) {
1604 $did =~ s/[^0-9]//g;
1605 $error = _provision( 'FS::svc_phone',
1606 [qw(phonenum countrycode)],
1607 [qw(phonenum countrycode)],
1609 'pkgnum' => $p->{'pkgnum'},
1610 'svcpart' => $p->{'svcpart'},
1612 'countrycode' => $p->{'countrycode'},
1613 'session_id' => $p->{'session_id'},
1616 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
1618 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
1621 sub provision_acct {
1623 warn "provision_acct called\n"
1626 return { 'error' => gettext('passwords_dont_match') }
1627 if $p->{'_password'} ne $p->{'_password2'};
1628 return { 'error' => gettext('empty_password') }
1629 unless length($p->{'_password'});
1631 if ($p->{'domsvc'}) {
1632 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
1633 qw ( svcpart pkgnum ) );
1634 return { 'error' => gettext('invalid_domain') }
1635 unless ($domains{$p->{'domsvc'}});
1638 warn "provision_acct calling _provision\n"
1640 _provision( 'FS::svc_acct',
1641 [qw(username _password domsvc)],
1642 [qw(username _password domsvc)],
1648 sub provision_external {
1650 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
1651 _provision( 'FS::svc_external',
1660 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
1661 warn "_provision called for $class\n"
1664 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1665 return { 'error' => $session } if $context eq 'error';
1667 my $search = { 'custnum' => $custnum };
1668 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1669 my $cust_main = qsearchs('cust_main', $search )
1670 or return { 'error' => "unknown custnum $custnum" };
1672 my $pkgnum = $p->{'pkgnum'};
1674 warn "searching for custnum $custnum pkgnum $pkgnum\n"
1676 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1677 'pkgnum' => $pkgnum,
1679 or return { 'error' => "unknown pkgnum $pkgnum" };
1681 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
1683 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
1684 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
1686 warn "creating $class record\n"
1688 my $svc_x = $class->new( {
1689 'pkgnum' => $p->{'pkgnum'},
1690 'svcpart' => $p->{'svcpart'},
1691 map { $_ => $p->{$_} } @$fields
1693 warn "inserting $class record\n"
1695 my $error = $svc_x->insert;
1698 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
1700 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
1703 my $return = { 'svc' => $part_svc->svc,
1705 map { $_ => $svc_x->get($_) } @$return_fields
1707 warn "_provision returning ". Dumper($return). "\n"
1716 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1717 return { 'error' => $session } if $context eq 'error';
1719 my $search = { 'custnum' => $custnum };
1720 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1721 my $cust_main = qsearchs('cust_main', $search )
1722 or return { 'error' => "unknown custnum $custnum" };
1724 my $pkgnum = $p->{'pkgnum'};
1726 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1727 'pkgnum' => $pkgnum,
1729 or return { 'error' => "unknown pkgnum $pkgnum" };
1731 my $svcpart = $p->{'svcpart'};
1733 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
1734 'svcpart' => $svcpart, } )
1735 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
1736 my $part_svc = $pkg_svc->part_svc;
1738 my $conf = new FS::Conf;
1741 'svc' => $part_svc->svc,
1742 'svcdb' => $part_svc->svcdb,
1743 'pkgnum' => $pkgnum,
1744 'svcpart' => $svcpart,
1745 'custnum' => $custnum,
1747 'security_phrase' => 0, #XXX !
1748 'svc_acct_pop' => [], #XXX !
1750 'init_popstate' => '',
1755 small_custview( $cust_main, $conf->config('countrydefault') ),
1761 sub unprovision_svc {
1764 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1765 return { 'error' => $session } if $context eq 'error';
1767 my $search = { 'custnum' => $custnum };
1768 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1769 my $cust_main = qsearchs('cust_main', $search )
1770 or return { 'error' => "unknown custnum $custnum" };
1772 my $svcnum = $p->{'svcnum'};
1774 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
1775 or return { 'error' => "unknown svcnum $svcnum" };
1777 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
1778 unless $cust_svc->cust_pkg->custnum == $custnum;
1780 my $conf = new FS::Conf;
1782 return { 'svc' => $cust_svc->part_svc->svc,
1783 'error' => $cust_svc->cancel,
1785 small_custview( $cust_main, $conf->config('countrydefault') ),
1790 sub myaccount_passwd {
1792 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1793 return { 'error' => $session } if $context eq 'error';
1795 return { 'error' => "New passwords don't match." }
1796 if $p->{'new_password'} ne $p->{'new_password2'};
1798 return { 'error' => 'Enter new password' }
1799 unless length($p->{'new_password'});
1801 #my $search = { 'custnum' => $custnum };
1802 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1803 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1804 my $search = " AND custnum = $1";
1805 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1807 my $svc_acct = qsearchs( {
1808 'table' => 'svc_acct',
1809 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1810 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
1811 'LEFT JOIN cust_main USING ( custnum ) ',
1812 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
1813 'extra_sql' => $search, #important
1815 or return { 'error' => "Service not found" };
1817 $svc_acct->_password($p->{'new_password'});
1818 my $error = $svc_acct->replace();
1820 my($label, $value) = $svc_acct->cust_svc->label;
1822 return { 'error' => $error,
1831 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1832 return { 'error' => $session } if $context eq 'error';
1834 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
1835 FS::TicketSystem->init();
1837 my $conf = new FS::Conf;
1838 my $queue = $p->{'queue'}
1839 || $conf->config('ticket_system-selfservice_queueid')
1840 || $conf->config('ticket_system-default_queueid');
1842 warn "$me create_ticket: creating ticket\n" if $DEBUG;
1843 my $err_or_ticket = FS::TicketSystem->create_ticket(
1844 '', #create RT session based on FS CurrentUser (fs_selfservice)
1846 'custnum' => $custnum,
1847 'svcnum' => $session->{'svcnum'},
1848 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
1851 if ( ref($err_or_ticket) ) {
1852 warn "$me create_ticket: sucessful: ". $err_or_ticket->id. "\n"
1854 return { 'error' => '',
1855 'ticket_id' => $err_or_ticket->id,
1858 warn "$me create_ticket: unsucessful: $err_or_ticket\n"
1860 return { 'error' => $err_or_ticket };
1868 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1869 return { 'error' => $session } if $context eq 'error';
1871 return { error => 'requested format not implemented' }
1872 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
1874 my $conf = new FS::Conf;
1875 my $age_threshold = 0;
1876 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
1877 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
1879 my $search = { 'custnum' => $custnum };
1880 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1881 my $cust_main = qsearchs('cust_main', $search )
1882 or return { 'error' => "unknown custnum $custnum" };
1884 # does it make more sense to just run one sql query for this instead of all the
1885 # insanity below? would increase performance greately for large data sets?
1887 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1888 my @part_svc = $cust_pkg->part_svc;
1889 foreach my $part_svc ( @part_svc ) {
1890 if($part_svc->svcdb eq 'svc_phone'){
1891 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
1892 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
1893 push @svc_phone, $cust_pkg_svc->svc_x
1894 if $cust_pkg_svc->date_inserted >= $age_threshold;
1902 my($xls_r,$xls_c) = (0,0);
1905 my @fields = qw( countrycode phonenum pin sip_password phone_name );
1906 if($p->{'format'} eq 'csv') {
1907 $csv = new Text::CSV_XS { 'always_quote' => 1,
1910 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
1911 $content .= $csv->string;
1913 elsif($p->{'format'} eq 'xls') {
1914 my $XLS1 = new IO::Scalar \$content;
1915 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
1916 or return { 'error' => "Error opening .xls file: $!" };
1917 $xls = $xls_workbook->add_worksheet('DIDs');
1918 foreach ( @fields ) {
1919 $xls->write(0,$xls_c++,$_);
1924 foreach my $svc_phone ( @svc_phone ) {
1925 my @cols = map { $svc_phone->$_ } @fields;
1926 if($p->{'format'} eq 'csv') {
1927 return { 'error' => 'Unable to create CSV' }
1928 unless $csv->combine(@cols);
1929 $content .= $csv->string;
1931 elsif($p->{'format'} eq 'xls') {
1934 $xls->write($xls_r,$xls_c++,$_);
1940 $xls_workbook->close() if $p->{'format'} eq 'xls';
1942 { content => $content, format => $p->{'format'}, };
1947 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1948 return { 'error' => $session } if $context eq 'error';
1950 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
1951 FS::TicketSystem->init();
1953 if(length($p->{'reply'})) {
1954 # currently this allows anyone to correspond on any ticket as fs_selfservice
1956 my @err_or_res = FS::TicketSystem->correspond_ticket(
1957 '', #create RT session based on FS CurrentUser (fs_selfservice)
1958 'ticket_id' => $p->{'ticket_id'},
1959 'content' => $p->{'reply'},
1962 return { 'error' => 'unable to reply to ticket' }
1963 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
1966 warn "$me get_ticket: getting ticket\n" if $DEBUG;
1967 my $err_or_ticket = FS::TicketSystem->get_ticket(
1968 '', #create RT session based on FS CurrentUser (fs_selfservice)
1969 'ticket_id' => $p->{'ticket_id'},
1972 if ( ref($err_or_ticket) ) {
1974 # since we're bypassing the RT security/permissions model by always using
1975 # fs_selfservice as the RT user (as opposed to a requestor, which we
1976 # can't do since we want all tickets linked to a cust), we check below whether
1977 # the requested ticket was actually linked to this customer
1978 my @custs = @{$err_or_ticket->{'custs'}};
1979 my @txns = @{$err_or_ticket->{'txns'}};
1982 return { 'error' => 'no customer' } unless ( $custnum && scalar(@custs) );
1984 return { 'error' => 'invalid ticket requested' }
1985 unless grep($_ eq $custnum, @custs);
1987 foreach my $txn ( @txns ) {
1988 push @filtered_txns, $txn
1989 if ($txn->{'type'} eq 'EmailRecord'
1990 || $txn->{'type'} eq 'Correspond'
1991 || $txn->{'type'} eq 'Create');
1994 warn "$me get_ticket: sucessful: \n"
1996 return { 'error' => '',
1997 'transactions' => \@filtered_txns,
1998 'ticket_id' => $p->{'ticket_id'},
2001 warn "$me create_ticket: unsucessful: $err_or_ticket\n"
2003 return { 'error' => $err_or_ticket };
2010 sub _custoragent_session_custnum {
2013 my($context, $session, $custnum);
2014 if ( $p->{'session_id'} ) {
2016 $context = 'customer';
2017 $session = _cache->get($p->{'session_id'})
2018 or return ( 'error' => "Can't resume session" ); #better error message
2019 $custnum = $session->{'custnum'};
2021 } elsif ( $p->{'agent_session_id'} ) {
2024 my $agent_cache = new FS::ClientAPI_SessionCache( {
2025 'namespace' => 'FS::ClientAPI::Agent',
2027 $session = $agent_cache->get($p->{'agent_session_id'})
2028 or return ( 'error' => "Can't resume session" ); #better error message
2029 $custnum = $p->{'custnum'};
2033 return ( 'error' => "Can't resume session" ); #better error message
2036 ($context, $session, $custnum);