1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
50 use FS::cust_location;
53 # for code organization
54 use FS::ClientAPI::MyAccount::contact;
55 use FS::ClientAPI::MyAccount::quotation;
58 $me = '[FS::ClientAPI::MyAccount]';
60 use vars qw( @cust_main_editable_fields @location_editable_fields );
61 @cust_main_editable_fields = qw(
62 first last company daytime night fax mobile
64 ss stateid stateid_state
66 @location_editable_fields = qw(
67 address1 address2 city county state zip country
71 BEGIN { #preload to reduce time customer_info takes
72 if ( $FS::TicketSystem::system ) {
73 warn "$me: initializing ticket system\n" if $DEBUG;
74 FS::TicketSystem->init();
79 $cache ||= new FS::ClientAPI_SessionCache( {
80 'namespace' => 'FS::ClientAPI::MyAccount',
87 my($context, $session, $custnum) = _custoragent_session_custnum($p);
88 #return { 'error' => $session } if $context eq 'error';
91 if ( $context eq 'customer' && $custnum ) {
93 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
96 $sth->execute($custnum) or die $sth->errstr;
98 $agentnum = $sth->fetchrow_arrayref->[0]
99 or die "no agentnum for custnum $custnum";
101 #} elsif ( $context eq 'agent' ) {
102 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
105 $p->{'agentnum'} = $agentnum;
107 my $conf = new FS::Conf;
109 #false laziness w/Signup.pm
111 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
113 if ( $skin_info_cache_agent ) {
115 warn "$me loading cached skin info for agentnum $agentnum\n"
120 warn "$me populating skin info cache for agentnum $agentnum\n"
123 $skin_info_cache_agent = {
124 'agentnum' => $agentnum,
125 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
126 qw( company_name date_format ) ),
127 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
128 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
129 text_color link_color vlink_color hlink_color alink_color
130 font title_color title_align title_size menu_bgcolor menu_fontsize
133 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
134 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
135 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
137 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
138 qw( title_left_image title_right_image
139 menu_top_image menu_body_image menu_bottom_image
142 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
143 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
144 qw( head body_header body_footer company_address ) ),
145 'money_char' => $conf->config("money_char") || '$',
146 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
149 services.php Services
150 services.php My Services
151 services_new.php Order a new service
154 personal.php Personal Information
155 password.php Change Password
158 payment_cc.php Credit Card Payment
159 payment_ach.php Electronic Check Payment
160 payment_paypal.php PayPal Payment
161 payment_webpay.php Webpay Payments
164 usage_data.php Data usage
165 usage_cdr.php Call usage
167 tickets.php Help Desk
168 tickets.php Open Tickets
169 tickets_resolved.php Resolved Tickets
170 ticket_create.php Create a new ticket
178 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
182 #{ %$skin_info_cache_agent };
183 $skin_info_cache_agent;
190 my $conf = new FS::Conf;
194 'phone_login' => $conf->exists('selfservice_server-phone_login'),
195 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
196 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
197 'banner_image_md5' =>
198 md5_hex($conf->config_binary('selfservice-login_banner_image')),
205 sub login_banner_image {
207 my $conf = new FS::Conf;
208 my $image = $conf->config_binary('selfservice-login_banner_image');
210 'md5' => md5_hex($image),
215 #false laziness w/FS::ClientAPI::passwd::passwd
219 my $conf = new FS::Conf;
223 if ( $p->{'domain'} eq 'svc_phone'
224 && $conf->exists('selfservice_server-phone_login') ) {
226 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
227 return { error => 'Number not found.' } unless $svc_phone;
230 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
231 #return { error => 'Only primary user may log in.' }
232 # if $conf->exists('selfservice_server-primary_only')
233 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
235 return { error => 'Incorrect PIN.' }
236 unless $svc_phone->check_pin($p->{'password'});
240 } elsif ( $p->{email}
241 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
244 return { error => 'Incorrect contact password.' }
245 unless $contact->authenticate_password($p->{'password'});
247 $session->{'contactnum'} = $contact->contactnum;
249 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
250 if ( scalar(@cust_contact) == 1 ) {
251 $session->{'custnum'} = $cust_contact[0]->custnum;
252 } elsif ( scalar(@cust_contact) ) {
253 $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
257 return { error => 'No customer self-service access for contact' }; #??
262 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
264 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
265 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
267 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
268 'domsvc' => $svc_domain->svcnum, }
271 if ( $conf->exists('selfservice_server-login_svcpart') ) {
272 my @svcpart = $conf->config('selfservice_server-login_svcpart');
273 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
274 scalar( grep( $_ eq $svcpart, @svcpart ) );
279 if ( $conf->exists('selfservice_server-primary_only') ) {
282 my $cust_svc = $_->cust_svc;
283 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
284 == $cust_svc->svcpart
289 return { error => 'User not found.' } unless @svc_acct;
291 return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
293 my $svc_acct = $svc_acct[0];
295 if ( $conf->exists('selfservice_server-login_svcpart') ) {
296 my @svcpart = $conf->config('selfservice_server-login_svcpart');
297 my $svcpart = $svc_acct->cust_svc->svcpart;
298 return { error => 'Invalid user.' }
299 unless grep($_ eq $svcpart, @svcpart);
302 return { error => 'Incorrect password.' }
303 unless $svc_acct->check_password($p->{'password'});
311 $session->{'svcnum'} = $svc_x->svcnum;
313 my $cust_svc = $svc_x->cust_svc;
314 my $cust_pkg = $cust_svc->cust_pkg;
316 my $cust_main = $cust_pkg->cust_main;
317 $session->{'custnum'} = $cust_main->custnum;
318 if ( $conf->exists('pkg-balances') ) {
319 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
320 $cust_main->ncancelled_pkgs;
321 $session->{'pkgnum'} = $cust_pkg->pkgnum
322 if scalar(@cust_pkg) > 1;
326 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
327 #return { error => 'Only primary user may log in.' }
328 # if $conf->exists('selfservice_server-primary_only')
329 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
330 my $part_pkg = $cust_pkg->part_pkg;
331 return { error => 'Only primary user may log in.' }
332 if $conf->exists('selfservice_server-primary_only')
333 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
339 $session_id = sha512_hex(time(). {}. rand(). $$)
340 } until ( ! defined _cache->get($session_id) ); #just in case
342 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
343 _cache->set( $session_id, $session, $timeout );
345 return { 'error' => '',
346 'session_id' => $session_id,
353 my $skin_info = skin_info($p);
354 if ( $p->{'session_id'} ) {
355 _cache->remove($p->{'session_id'});
356 return { %$skin_info, 'error' => '' };
358 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
365 my($context, $session, $custnum) = _custoragent_session_custnum($p);
366 return { 'error' => $session } if $context eq 'error';
368 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
369 or return { 'error' => "Service not found" };
371 $session->{'svcnum'} = $svc_acct->svcnum;
373 my $conf = new FS::Conf;
374 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
375 _cache->set( $p->{'session_id'}, $session, $timeout );
377 return { 'error' => '' };
383 my($context, $session, $custnum) = _custoragent_session_custnum($p);
384 return { 'error' => $session } if $context eq 'error';
386 $session->{'custnum'} = $p->{'custnum'}
387 if exists $session->{'customers'}{ $p->{'custnum'} };
389 my $conf = new FS::Conf;
390 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
391 _cache->set( $p->{'session_id'}, $session, $timeout );
393 return { 'error' => '',
394 %{ customer_info( { session_id=>$p->{'session_id'} } ) },
398 sub payment_gateway {
400 # takes a cust_main and a cust_payby entry, returns the payment_gateway
401 my $conf = new FS::Conf;
402 my $cust_main = shift;
403 my $cust_payby = shift;
404 return '' if ! FS::payby->realtime($cust_payby);
405 my $pg = $cust_main->agent->payment_gateway(
406 'method' => FS::payby->payby2bop($cust_payby),
415 my $conf = new FS::Conf;
417 my $info = skin_info($p);
419 use vars qw( $cust_paybys ); #cache for performance
420 unless ( $cust_paybys ) {
422 my %cust_paybys = map { $_ => 1 }
423 map { FS::payby->payby2payment($_) }
424 $conf->config('signup_server-payby');
426 $cust_paybys = [ keys %cust_paybys ];
429 $info->{'cust_paybys'} = $cust_paybys;
431 my($context, $session, $custnum) = _custoragent_session_custnum($p);
432 return { 'error' => $session } if $context eq 'error';
434 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
436 $info->{'hide_payment_fields'} = [
438 my $pg = $cust_main && payment_gateway($cust_main, $_);
439 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
440 } @{ $info->{cust_paybys} }
443 $info->{'self_suspend_reason'} =
444 $conf->config('selfservice-self_suspend_reason',
445 $cust_main ? $cust_main->agentnum : ''
448 $info->{'edit_ticket_subject'} =
449 $conf->exists('ticket_system-selfservice_edit_subject') &&
450 $cust_main && $cust_main->edit_subject;
452 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
454 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
457 'custnum' => $custnum,
458 'access_pkgnum' => $session->{'pkgnum'},
459 'access_svcnum' => $session->{'svcnum'},
466 my($context, $session, $custnum) = _custoragent_session_custnum($p);
467 return { 'error' => $session } if $context eq 'error';
471 my $conf = new FS::Conf;
472 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
474 # if ( $FS::TicketSystem::system ) {
475 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
476 # FS::TicketSystem->init();
479 if ( $custnum ) { #customer record
481 %return = ( %return, %{ customer_info_short($p) } );
483 #redundant with customer_info_short, but we need it for several things below
484 my $search = { 'custnum' => $custnum };
485 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
486 my $cust_main = qsearchs('cust_main', $search )
487 or return { 'error' => "customer_info: unknown custnum $custnum" };
489 my $list_tickets = list_tickets($p);
490 $return{'tickets'} = $list_tickets->{'tickets'};
492 if ( $session->{'pkgnum'} ) {
493 #XXX open invoices in the pkg-balances case
495 $return{'money_char'} = $conf->config("money_char") || '$';
498 invnum => $_->invnum,
499 date => time2str("%b %o, %Y", $_->_date),
501 charged => $_->charged,
503 } $cust_main->open_cust_bill;
504 $return{open_invoices} = \@open;
506 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
507 my $sth = dbh->prepare($sql) or die dbh->errstr;
508 $sth->execute($custnum) or die $sth->errstr;
509 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
510 $return{'last_invoice_date_pretty'} =
511 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
514 #customer_info_short always has nobalance on..
515 $return{small_custview} =
516 small_custview( $cust_main,
517 $return{countrydefault},
518 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
521 $return{has_ship_address} = $cust_main->has_ship_address;
522 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
523 $return{statuscolor} = $cust_main->statuscolor;
524 $return{status_label} = $cust_main->status_label;
526 # compatibility: some places in selfservice use this to determine
527 # if there's a ship address
528 if ( $return{has_ship_address} ) {
529 $return{ship_last} = $cust_main->last;
530 $return{ship_first} = $cust_main->first;
533 if (scalar($conf->config('support_packages'))) {
534 my @support_services = ();
535 foreach ($cust_main->support_services) {
536 my $seconds = $_->svc_x->seconds || 0;
537 my $time_remaining = (($seconds < 0) ? '-' : '' ).
538 int(abs($seconds)/3600)."h".
539 sprintf("%02d",(abs($seconds)%3600)/60)."m";
540 my $cust_pkg = $_->cust_pkg;
543 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
544 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
545 push @support_services, { svcnum => $_->svcnum,
546 time => $time_remaining,
551 $return{support_services} = \@support_services;
554 if ( $conf->config('prepayment_discounts-credit_type') ) {
556 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
559 } elsif ( $session->{'svcnum'} ) { #no customer record
561 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
562 or die "unknown svcnum";
563 $return{name} = $svc_acct->email;
567 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
571 return { 'error' => '',
572 'custnum' => $custnum,
578 sub customer_info_short {
581 my($context, $session, $custnum) = _custoragent_session_custnum($p);
582 return { 'error' => $session } if $context eq 'error';
586 my $conf = new FS::Conf;
588 if ( $custnum ) { #customer record
590 my $search = { 'custnum' => $custnum };
591 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
592 my $cust_main = qsearchs('cust_main', $search )
593 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
595 $return{display_custnum} = $cust_main->display_custnum;
596 $return{max_invnum} = $cust_main->max_invnum;
598 if ( $session->{'pkgnum'} ) {
599 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
600 #next_bill_date from cust_pkg?
602 $return{balance} = $cust_main->balance;
603 $return{next_bill_date} = $cust_main->next_bill_date;
604 $return{next_bill_date_pretty} =
605 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
608 $return{balance_pretty} = money_pretty($return{balance});
610 $return{countrydefault} = scalar($conf->config('countrydefault'));
612 $return{small_custview} =
613 small_custview( $cust_main,
614 $return{countrydefault},
618 $return{first} = $cust_main->first;
619 $return{'last'} = $cust_main->get('last');
620 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
622 #none of these are terribly expensive if we want 'em...
623 for (@cust_main_editable_fields) {
624 $return{$_} = $cust_main->get($_);
626 #maybe a little more expensive, but it should be cached by now
627 for (@location_editable_fields) {
628 $return{$_} = $cust_main->bill_location->get($_)
629 if $cust_main->bill_locationnum;
630 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
631 if $cust_main->ship_locationnum;
634 my @invoicing_list = $cust_main->invoicing_list;
635 $return{'invoicing_list'} =
636 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
637 $return{'postal_invoicing'} =
638 0 < ( grep { $_ eq 'POST' } @invoicing_list );
640 if ( $session->{'svcnum'} ) {
641 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
642 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
643 $return{'svcnum'} = $session->{'svcnum'};
646 } elsif ( $session->{'svcnum'} ) { #no customer record
648 #uuh, not supproted yet... die?
649 return { 'error' => 'customer_info_short not yet supported as agent' };
653 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
657 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
658 # it is not customer-specific, though it is only shown to authenticated customers
659 # it is not currently agent-specific, though at some point it might be
660 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
662 return { 'error' => '',
663 'custnum' => $custnum,
668 sub customer_recurring {
671 my($context, $session, $custnum) = _custoragent_session_custnum($p);
672 return { 'error' => $session } if $context eq 'error';
676 my $conf = new FS::Conf;
678 my $search = { 'custnum' => $custnum };
679 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
680 my $cust_main = qsearchs('cust_main', $search )
681 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
683 $return{'display_recurring'} = [ $cust_main->display_recurring ];
685 return { 'error' => '',
686 'custnum' => $custnum,
691 sub billing_history {
694 my($context, $session, $custnum) = _custoragent_session_custnum($p);
695 return { 'error' => $session } if $context eq 'error';
697 return { 'error' => 'No customer' } unless $custnum;
699 my $search = { 'custnum' => $custnum };
700 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
701 my $cust_main = qsearchs('cust_main', $search )
702 or return { 'error' => "unknown custnum $custnum" };
706 if ( $session->{'pkgnum'} ) {
707 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
708 #next_bill_date from cust_pkg?
709 return { 'error' => 'No history for package' };
712 $return{balance} = $cust_main->balance;
713 $return{balance_pretty} = money_pretty($return{balance});
714 $return{next_bill_date} = $cust_main->next_bill_date;
715 $return{next_bill_date_pretty} =
716 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
719 my $conf = new FS::Conf;
721 $return{'history'} = [
722 $cust_main->payment_history(
723 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
728 $return{'money_char'} = $conf->config("money_char") || '$',
736 my $session = _cache->get($p->{'session_id'})
737 or return { 'error' => "Can't resume session" }; #better error message
739 my $custnum = $session->{'custnum'}
740 or return { 'error' => "no customer record" };
742 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
743 or return { 'error' => "unknown custnum $custnum" };
745 my $new = new FS::cust_main { $cust_main->hash };
747 $new->set( $_ => $p->{$_} )
748 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
750 if ( exists($p->{address1}) ) {
751 my $bill_location = FS::cust_location->new({
752 map { $_ => $p->{$_} } @location_editable_fields
754 # if this is unchanged from before, cust_main::replace will ignore it
755 $new->set('bill_location' => $bill_location);
758 if ( exists($p->{ship_address1}) ) {
759 my $ship_location = FS::cust_location->new({
760 map { $_ => $p->{"ship_$_"} } @location_editable_fields
762 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
763 # Selfservice unfortunately tries to indicate "same as billing
764 # address" by sending all fields empty. Did this ever work?
765 $ship_location = $cust_main->bill_location;
767 $new->set('ship_location' => $ship_location);
769 # but if it hasn't been passed in at all, leave ship_location alone--
770 # DON'T change it to match bill_location.
772 my $conf = new FS::Conf;
775 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
776 #false laziness with httemplate/edit/process/cust_main.cgi
777 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
778 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
780 @invoicing_list = $cust_main->invoicing_list;
783 my $error = $new->replace($cust_main, \@invoicing_list);
784 return { 'error' => $error } if $error;
787 return { 'error' => '' };
792 my $session = _cache->get($p->{'session_id'})
793 or return { 'error' => "Can't resume session" }; #better error message
799 my $conf = new FS::Conf;
800 use vars qw($payment_info); #cache for performance
801 unless ( $payment_info ) {
803 my %states = map { $_->state => 1 }
804 qsearch('cust_main_county', {
805 'country' => $conf->config('countrydefault') || 'US'
808 my %cust_paybys = map { $_ => 1 }
809 map { FS::payby->payby2payment($_) }
810 $conf->config('signup_server-payby');
812 my @cust_paybys = keys %cust_paybys;
816 #list all counties/states/countries
817 'cust_main_county' =>
818 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
820 #shortcut for one-country folks
822 [ sort { $a cmp $b } keys %states ],
824 'card_types' => card_types(),
826 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
827 'require_cvv' => $conf->exists('selfservice-require_cvv'),
828 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
830 'paytypes' => [ FS::cust_payby::paytypes ],
832 'paybys' => [ $conf->config('signup_server-payby') ],
833 'cust_paybys' => \@cust_paybys,
835 'stateid_label' => FS::Msgcat::_gettext('stateid'),
836 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
838 'show_ss' => $conf->exists('show_ss'),
839 'show_stateid' => $conf->exists('show_stateid'),
840 'show_paystate' => $conf->exists('show_bankstate'),
842 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
843 'ach_read_only' => $conf->exists('selfservice-ACH_info_readonly'),
853 my %return = %$payment_info;
855 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
857 my $custnum = $session->{'custnum'};
859 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
860 or return { 'error' => "unknown custnum $custnum" };
862 $return{'hide_payment_fields'} = [
864 my $pg = payment_gateway($cust_main, $_);
865 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
866 } @{ $return{cust_paybys} }
869 $return{balance} = $cust_main->balance; #XXX pkg-balances?
871 $return{$_} = $cust_main->bill_location->get($_)
872 for qw(address1 address2 city state zip);
874 # look for stored cust_payby info
875 # only if we've been given a clear payment_payby (to avoid payname conflicts)
876 if ($p->{'payment_payby'} =~ /^(CARD|CHEK)$/) {
877 my @search_payby = ($p->{'payment_payby'} eq 'CARD') ? ('CARD','DCRD') : ('CHEK','DCHK');
878 my ($cust_payby) = $cust_main->cust_payby(@search_payby);
880 $return{payname} = $cust_payby->payname
881 || ( $cust_main->first. ' '. $cust_main->get('last') );
883 if ( $cust_payby->payby =~ /^(CARD|DCRD)$/ ) {
884 $return{card_type} = cardtype($cust_payby->payinfo);
885 $return{payinfo} = $cust_payby->paymask;
887 @return{'month', 'year'} = $cust_payby->paydate_monthyear;
891 if ( $cust_payby->payby =~ /^(CHEK|DCHK)$/ ) {
892 my ($payinfo1, $payinfo2) = split '@', $cust_payby->paymask;
893 $return{payinfo1} = $payinfo1;
894 $return{payinfo2} = $payinfo2;
895 $return{paytype} = $cust_payby->paytype;
896 $return{paystate} = $cust_payby->paystate;
897 $return{payname} = $cust_payby->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
902 if ( $conf->config('prepayment_discounts-credit_type') ) {
904 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
907 #doubleclick protection
909 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
910 $return{paybatch} = $return{payunique}; #back compat
912 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
914 return { 'error' => '',
920 #some false laziness with httemplate/process/payment.cgi - look there for
921 #ACH and CVV support stuff
923 sub validate_payment {
926 my $session = _cache->get($p->{'session_id'})
927 or return { 'error' => "Can't resume session" }; #better error message
929 my $custnum = $session->{'custnum'};
931 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
932 or return { 'error' => "unknown custnum $custnum" };
934 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
935 or return { 'error' => gettext('illegal_amount') };
937 return { error => 'Amount must be greater than 0' } unless $amount > 0;
939 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
940 #changing the hidden form values
941 my $conf = new FS::Conf;
942 my $fee_display = $conf->config('selfservice_process-display') || 'add';
943 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
944 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
945 if ( $fee_display eq 'add'
947 and ! $fee_skip_first || scalar($cust_main->cust_pay)
950 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
951 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
954 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
955 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
956 my $discount_term = $1;
958 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
959 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
962 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
963 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
966 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
967 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
970 $payunique = $paybatch if ! length($payunique) && length($paybatch);
972 $p->{'payby'} ||= 'CARD';
973 $p->{'payby'} =~ /^([A-Z]{4})$/
974 or return { 'error' => "illegal_payby " . $p->{'payby'} };
977 #false laziness w/process/payment.cgi
980 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
982 $p->{'payinfo1'} =~ /^([\dx]+)$/
983 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
985 $p->{'payinfo2'} =~ /^([\dx]+)$/
986 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
988 $payinfo = $payinfo1. '@'. $payinfo2;
990 foreach my $cust_payby ($cust_main->cust_payby('CHEK','DCHK')) {
991 if ( $cust_payby->paymask eq $payinfo ) {
992 $payinfo = $cust_payby->payinfo;
997 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
999 $payinfo = $p->{'payinfo'};
1003 #more intelligent matching will be needed here if you change
1004 #card_masking_method and don't remove existing paymasks
1005 foreach my $cust_payby ($cust_main->cust_payby('CARD','DCRD')) {
1006 if ( $cust_payby->paymask eq $payinfo ) {
1007 $payinfo = $cust_payby->payinfo;
1013 $payinfo =~ s/\D//g;
1014 $payinfo =~ /^(\d{13,19}|\d{8,9})$/
1015 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1019 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1020 return { 'error' => gettext('unknown_card_type') }
1021 if !$cust_main->tokenized($payinfo) && cardtype($payinfo) eq "Unknown";
1023 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1024 if ( cardtype($payinfo) eq 'American Express card' ) {
1025 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1026 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1029 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1030 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1033 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1034 return { 'error' => 'CVV2 is required' };
1035 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1036 return { 'error' => 'CVV2 is required' };
1040 die "unknown payby $payby";
1043 my %payby2fields = (
1044 'CARD' => [ qw( paystart_month paystart_year payissue payip
1045 address1 address2 city state zip country ) ],
1046 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1050 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1053 'cust_main' => $cust_main, #XXX or just custnum??
1054 'amount' => sprintf('%.2f', $amount),
1056 'payinfo' => $payinfo,
1057 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1058 'card_type' => $card_type,
1059 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1060 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1061 'month' => $p->{'month'},
1062 'year' => $p->{'year'},
1063 'payname' => $payname,
1064 'payunique' => $payunique,
1065 'paybatch' => $paybatch,
1066 'paycvv' => $paycvv,
1067 'payname' => $payname,
1068 'discount_term' => $discount_term,
1069 'pkgnum' => $session->{'pkgnum'},
1070 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1080 my $validate = validate_payment($p);
1081 return $validate if $validate->{'error'};
1083 my $conf = new FS::Conf;
1084 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1085 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1087 +{ map { $_=>$validate->{$_} }
1088 qw( card_type paymask payname paydate_pretty month year amount
1089 address1 address2 city state zip country
1095 sub process_stored_payment {
1098 my $session_id = $p->{'session_id'};
1100 my $payment_info = _cache->get( "payment_$session_id" )
1101 or return { 'error' => "Can't resume session" }; #better error message
1103 do_process_payment($payment_info);
1107 sub process_payment {
1110 my $payment_info = validate_payment($p);
1111 return $payment_info if $payment_info->{'error'};
1113 do_process_payment($payment_info);
1117 sub do_process_payment {
1118 my $validate = shift;
1120 my $cust_main = $validate->{'cust_main'};
1122 my $amount = delete $validate->{'amount'};
1125 my $payby = delete $validate->{'payby'};
1127 if ( $validate->{'save'} ) {
1130 foreach my $field ( qw( auto payinfo paymask payname payip ) ) {
1131 $saveopt{$field} = $validate->{$field};
1134 if ( $payby eq 'CARD' ) {
1135 my $bill_location = FS::cust_location->new({
1136 map { $_ => $validate->{$_} }
1137 qw(address1 address2 city state country zip)
1139 $saveopt{'bill_location'} = $bill_location;
1140 foreach my $field ( qw( paydate paystart_month paystart_year payissue ) ) {
1141 $saveopt{$field} = $validate->{$field};
1144 # stateid/stateid_state won't be saved, might be broken as of 4.x
1145 foreach my $field ( qw( paytype paystate ) ) {
1146 $saveopt{$field} = $validate->{$field};
1150 my $error = $cust_main->save_cust_payby(
1151 'payment_payby' => $payby,
1156 #no, this causes customers to process their payments again
1157 #return { 'error' => $error };
1158 #XXX just warn verosely for now so i can figure out how these happen in
1159 # the first place, eventually should redirect them to the "change
1160 #address" page but indicate if the payment processed?
1161 delete($validate->{'payinfo'}); #don't want to log this!
1162 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1164 "SAVEOPT: ".Dumper(\%saveopt)."\n".
1165 "CUST_MAIN: ". Dumper($cust_main)."\n".
1166 "PACKET: ". Dumper($validate)."\n";
1170 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1174 'paynum_ref' => \$paynum,
1177 return { 'error' => $error } if $error;
1179 #no error, so order the fee package if applicable...
1180 my $conf = new FS::Conf;
1181 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1182 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1184 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1186 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1188 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1189 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1192 #and generate an invoice for it now too
1193 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1194 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1199 $cust_main->apply_payments;
1202 my $receipt_html = '';
1204 # currently supported for realtime CC only; send receipt data to SS
1205 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1208 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1211 <TD ALIGN="right">Payment#</TD>
1212 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1216 <TD ALIGN="right">Date</TD>
1218 <TD BGCOLOR="#FFFFFF"><B>! .
1219 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1225 <TD ALIGN="right">Amount</TD>
1226 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1231 <TD ALIGN="right">Payment method</TD>
1232 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1245 'amount' => sprintf('%.2f', $cust_pay->paid),
1246 'date' => $cust_pay->_date,
1247 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1248 'time_pretty' => time2str('%T', $cust_pay->_date),
1249 'auth_num' => $cust_pay->auth,
1250 'order_num' => $cust_pay->order_number,
1251 'receipt_html' => $receipt_html,
1258 'receipt_html' => '',
1265 sub realtime_collect {
1268 my $session = _cache->get($p->{'session_id'})
1269 or return { 'error' => "Can't resume session" }; #better error message
1271 my $custnum = $session->{'custnum'};
1273 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1274 or return { 'error' => "unknown custnum $custnum" };
1277 if ( $p->{'amount'} ) {
1278 $amount = $p->{'amount'};
1280 elsif ( $session->{'pkgnum'} ) {
1281 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1284 $amount = $cust_main->balance;
1287 my $error = $cust_main->realtime_collect(
1288 'method' => $p->{'method'},
1289 'amount' => $amount,
1290 'pkgnum' => $session->{'pkgnum'},
1291 'session_id' => $p->{'session_id'},
1295 return { 'error' => $error } unless ref( $error );
1297 return { 'error' => '', amount => $amount, %$error };
1300 sub start_thirdparty {
1302 my $session = _cache->get($p->{'session_id'})
1303 or return { 'error' => "Can't resume session" }; #better error message
1304 my $custnum = $session->{'custnum'};
1305 my $cust_main = FS::cust_main->by_key($custnum);
1307 my $amount = $p->{'amount'}
1308 or return { error => 'no amount' };
1310 my $result = $cust_main->create_payment(
1311 'method' => $p->{'method'},
1312 'amount' => $p->{'amount'},
1313 'pkgnum' => $session->{'pkgnum'},
1314 'session_id' => $p->{'session_id'},
1317 if ( ref($result) ) { # hashref or error
1320 return { error => $result };
1324 sub finish_thirdparty {
1326 my $session_id = delete $p->{'session_id'};
1327 my $session = _cache->get($session_id)
1328 or return { 'error' => "Can't resume session" };
1329 my $custnum = $session->{'custnum'};
1330 my $cust_main = FS::cust_main->by_key($custnum);
1332 if ( $p->{_cancel} ) {
1333 # customer backed out of making a payment
1334 return $cust_main->cancel_payment( $session_id );
1336 my $result = $cust_main->execute_payment( $session_id, %$p );
1337 if ( ref($result) ) {
1340 return { error => $result };
1344 sub process_payment_order_pkg {
1347 my $hr = process_payment($p);
1348 return $hr if $hr->{'error'};
1353 sub process_payment_order_renew {
1356 my $hr = process_payment($p);
1357 return $hr if $hr->{'error'};
1362 sub process_prepay {
1366 my $session = _cache->get($p->{'session_id'})
1367 or return { 'error' => "Can't resume session" }; #better error message
1371 my $custnum = $session->{'custnum'};
1373 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1374 or return { 'error' => "unknown custnum $custnum" };
1376 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1377 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1385 return { 'error' => $error } if $error;
1387 return { 'error' => '',
1388 'amount' => $amount,
1389 'seconds' => $seconds,
1390 'duration' => duration_exact($seconds),
1391 'upbytes' => $upbytes,
1392 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1393 'downbytes' => $downbytes,
1394 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1395 'totalbytes'=> $totalbytes,
1396 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1403 my $session = _cache->get($p->{'session_id'})
1404 or return { 'error' => "Can't resume session" }; #better error message
1406 my $custnum = $session->{'custnum'};
1408 my $invnum = $p->{'invnum'};
1410 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1411 'custnum' => $custnum } )
1412 or return { 'error' => "Can't find invnum" };
1416 return { 'error' => '',
1417 'invnum' => $invnum,
1418 'invoice_text' => join('', $cust_bill->print_text ),
1419 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1426 my $session = _cache->get($p->{'session_id'})
1427 or return { 'error' => "Can't resume session" }; #better error message
1429 my $custnum = $session->{'custnum'};
1431 my $invnum = $p->{'invnum'};
1433 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1434 'custnum' => $custnum } )
1435 or return { 'error' => "Can't find invnum" };
1439 return { 'error' => '',
1440 'invnum' => $invnum,
1441 'invoice_pdf' => $cust_bill->print_pdf({
1442 'unsquelch_cdr' => 1,
1443 'locale' => $p->{'locale'},
1449 sub legacy_invoice {
1451 my $session = _cache->get($p->{'session_id'})
1452 or return { 'error' => "Can't resume session" }; #better error message
1454 my $custnum = $session->{'custnum'};
1456 my $legacyinvnum = $p->{'legacyinvnum'};
1459 'legacyinvnum' => $legacyinvnum,
1460 'custnum' => $custnum,
1463 my $legacy_cust_bill =
1464 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1465 || qsearchs('legacy_cust_bill', \%hash )
1466 or return { 'error' => "Can't find legacyinvnum" };
1470 return { 'error' => '',
1471 'legacyinvnum' => $legacyinvnum,
1472 'legacyid' => $legacy_cust_bill->legacyid,
1473 'invoice_html' => $legacy_cust_bill->content_html,
1478 sub legacy_invoice_pdf {
1480 my $session = _cache->get($p->{'session_id'})
1481 or return { 'error' => "Can't resume session" }; #better error message
1483 my $custnum = $session->{'custnum'};
1485 my $legacyinvnum = $p->{'legacyinvnum'};
1487 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1488 'legacyinvnum' => $legacyinvnum,
1489 'custnum' => $custnum,
1490 }) or return { 'error' => "Can't find legacyinvnum" };
1494 return { 'error' => '',
1495 'legacyinvnum' => $legacyinvnum,
1496 'legacyid' => $legacy_cust_bill->legacyid,
1497 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1505 #sessioning for this? how do we get the session id to the backend invoice
1506 # template so it can add it to the link, blah
1509 if ( $p->{'invnum'} ) {
1510 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1511 or return { 'error' => 'unknown invnum' };
1512 $agentnum = $cust_bill->cust_main->agentnum;
1515 my $templatename = $p->{'template'} || $p->{'templatename'};
1517 #false laziness-ish w/view/cust_bill-logo.cgi
1519 my $conf = new FS::Conf;
1520 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1521 $templatename = "_$1";
1526 my $filename = "logo$templatename.png";
1528 return { 'error' => '',
1529 'logo' => $conf->config_binary($filename, $agentnum),
1530 'content_type' => 'image/png', #should allow gif, jpg too
1536 my $session = _cache->get($p->{'session_id'})
1537 or return { 'error' => "Can't resume session" }; #better error message
1539 my $custnum = $session->{'custnum'};
1541 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1542 or return { 'error' => "unknown custnum $custnum" };
1544 my $conf = new FS::Conf;
1546 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1548 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1553 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1554 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1555 my $owed = $_->owed;
1557 +{ 'invnum' => $_->invnum,
1558 '_date' => $_->_date,
1559 'date' => time2str("%b %o, %Y", $_->_date),
1560 'date_short' => time2str("%m-%d-%Y", $_->_date),
1561 'previous' => sprintf('%.2f', ($_->previous)[0]),
1562 'charged' => sprintf('%.2f', $_->charged),
1563 'owed' => sprintf('%.2f', $owed),
1564 'balance' => sprintf('%.2f', $balance),
1565 'lastpay' => @payments_and_credits
1566 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1572 return { 'error' => '',
1573 'balance' => $cust_main->balance,
1574 'money_char' => $conf->config("money_char") || '$',
1575 'invoices' => $invoices,
1576 'legacy_invoices' => [
1578 +{ 'legacyinvnum' => $_->legacyinvnum,
1579 'legacyid' => $_->legacyid,
1580 '_date' => $_->_date,
1581 'date' => time2str("%b %o, %Y", $_->_date),
1582 'date_short' => time2str("%m-%d-%Y", $_->_date),
1583 'charged' => sprintf('%.2f', $_->charged),
1584 'has_content' => ( length($_->content_pdf)
1585 || length($_->content_html) ),
1595 my $session = _cache->get($p->{'session_id'})
1596 or return { 'error' => "Can't resume session" }; #better error message
1598 my $custnum = $session->{'custnum'};
1600 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1601 or return { 'error' => "unknown custnum $custnum" };
1603 return { 'error' => '',
1604 'balance' => $cust_main->balance,
1605 'money_char' => FS::Conf->new->config("money_char") || '$',
1606 'payments' => [ map $_->SSAPI_getinfo, $cust_main->cust_pay ],
1610 sub payment_receipt {
1612 my $session = _cache->get($p->{'session_id'})
1613 or return { 'error' => "Can't resume session" }; #better error message
1615 my $custnum = $session->{'custnum'};
1617 my $cust_pay = qsearchs('cust_pay', { 'custnum' => $custnum,
1618 'paynum' => $p->{'paynum'},
1621 or return { 'error' => "unknown payment ". $p->{'paynum'} };
1625 %{ $cust_pay->SSAPI_getinfo },
1632 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1633 return { 'error' => $session } if $context eq 'error';
1635 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1636 or return { 'error' => "unknown custnum $custnum" };
1640 my $cust_payby = $_;
1642 map { $_ => $cust_payby->$_ }
1643 qw( custpaybynum weight payby paymask paydate
1644 payname paystate paytype
1648 $cust_main->cust_payby
1656 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1657 return { 'error' => $session } if $context eq 'error';
1659 #XXX payinfo1 + payinfo2 for CHEK?
1660 #or take the opportunity to use separate, more well- named fields?
1662 # $p->{'payinfo1'} =~ /^([\dx]+)$/
1663 # or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1664 # my $payinfo1 = $1;
1665 # $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1666 # or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1667 # my $payinfo2 = $1;
1668 # $payinfo = $payinfo1. '@'. $payinfo2;
1670 my $cust_payby = new FS::cust_payby {
1671 'custnum' => $custnum,
1672 map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
1673 paystate paytype payip
1677 my $error = $cust_payby->insert;
1679 return { 'error' => $error };
1681 return { 'custpaybynum' => $cust_payby->custpaybynum };
1689 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1690 return { 'error' => $session } if $context eq 'error';
1692 my $cust_payby = qsearchs('cust_payby', {
1693 'custnum' => $custnum,
1694 'custpaybynum' => $p->{'custpaybynum'},
1696 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1699 qw( weight payby payinfo paycvv paydate payname paystate paytype payip )
1701 next unless exists($p->{$field});
1702 $cust_payby->set($field,$p->{$field});
1705 my $error = $cust_payby->replace;
1707 return { 'error' => $error };
1709 return { 'custpaybynum' => $cust_payby->custpaybynum };
1717 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1718 return { 'error' => $session } if $context eq 'error';
1720 my $cust_payby = qsearchs('cust_payby', {
1721 'custnum' => $custnum,
1722 'custpaybynum' => $p->{'custpaybynum'},
1724 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1726 return { 'error' => $cust_payby->verify };
1733 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1734 return { 'error' => $session } if $context eq 'error';
1736 my $cust_payby = qsearchs('cust_payby', {
1737 'custnum' => $custnum,
1738 'custpaybynum' => $p->{'custpaybynum'},
1740 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1742 return { 'error' => $cust_payby->delete };
1748 my $session = _cache->get($p->{'session_id'})
1749 or return { 'error' => "Can't resume session" }; #better error message
1751 my $custnum = $session->{'custnum'};
1753 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1754 or return { 'error' => "unknown custnum $custnum" };
1756 my @errors = $cust_main->cancel( 'quiet'=>1 );
1758 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1760 return { 'error' => $error };
1767 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1768 return { 'error' => $session } if $context eq 'error';
1770 my $pkg = qsearchs({
1771 'table' => 'cust_pkg',
1772 'addl_from' => 'LEFT JOIN part_pkg USING ( pkgpart )',
1774 'custnum' => $custnum,
1775 'pkgnum' => $p->{'pkgnum'},
1778 or return {'error' => 'unknown pkg num $pkgnum'};
1781 pkg_label => $pkg->pkg,
1782 pkgpart => $pkg->pkgpart,
1783 classnum => $pkg->classnum,
1791 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1792 return { 'error' => $session } if $context eq 'error';
1794 my $search = { 'custnum' => $custnum };
1795 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1796 my $cust_main = qsearchs('cust_main', $search )
1797 or return { 'error' => "unknown custnum $custnum" };
1799 my $conf = new FS::Conf;
1800 my $immutable = $conf->exists('selfservice_immutable-package');
1802 # the duplication below is necessary:
1803 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1804 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1805 # non-backwards-compatible change breaking the software of anyone using the API
1806 # instead of the stock selfservice
1807 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1808 if( $conf->exists('selfservice_server-view-wholesale') ) {
1809 return { 'svcnum' => $session->{'svcnum'},
1810 'custnum' => $custnum,
1811 'cust_pkg' => [ map {
1813 immutable => $immutable,
1814 part_pkg => [ map $_->hashref, $_->part_pkg ],
1816 [ map $_->hashref, $_->available_part_svc ],
1818 [ map { my $ref = { $_->hash,
1819 label => [ $_->label ],
1821 $ref->{_password} = $_->svc_x->_password
1822 if $context eq 'agent'
1823 && $conf->exists('agent-showpasswords')
1824 && $_->part_svc->svcdb eq 'svc_acct';
1829 } $cust_main->cust_pkg
1832 small_custview( $cust_main, $conf->config('countrydefault') ),
1833 'wholesale_view' => 1,
1834 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1835 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1836 'lnp' => $conf->exists('svc_phone-lnp'),
1840 { 'svcnum' => $session->{'svcnum'},
1841 'custnum' => $custnum,
1842 'cust_pkg' => [ map {
1843 my $primary_cust_svc = $_->primary_cust_svc;
1846 immutable => $immutable,
1847 pkg_label => $_->pkg_locale,
1848 status => $_->status,
1849 statuscolor => $_->statuscolor,
1851 [ map { $_->hashref }
1852 grep { $_->selfservice_access ne 'hidden' }
1853 $_->available_part_svc
1856 [ map { my $ref = { $_->hash,
1857 label => [ $_->label ],
1859 $ref->{_password} = $_->svc_x->_password
1860 if $context eq 'agent'
1861 && $conf->exists('agent-showpasswords')
1862 && $_->part_svc->svcdb eq 'svc_acct';
1863 $ref->{svchash} = { $_->svc_x->hash } if
1864 $_->part_svc->svcdb eq 'svc_phone';
1865 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1866 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1869 grep { $_->part_svc->selfservice_access ne 'hidden' }
1874 ? { $primary_cust_svc->hash,
1875 label => [ $primary_cust_svc->label ],
1876 finger => $primary_cust_svc->svc_x->finger, #uuh
1877 $primary_cust_svc->part_svc->hash,
1881 } $cust_main->ncancelled_pkgs
1884 small_custview( $cust_main, $conf->config('countrydefault') ),
1885 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1893 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1894 return { 'error' => $session } if $context eq 'error';
1896 my $conf = new FS::Conf;
1898 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1899 my $search = { 'custnum' => $custnum };
1900 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1901 my $cust_main = qsearchs('cust_main', $search )
1902 or return { 'error' => "unknown custnum $custnum" };
1904 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1905 if ( ! $pkgnum && $p->{'svcnum'} ) {
1906 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1907 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1911 my @cust_pkg_usage = ();
1912 foreach my $cust_pkg ( $p->{'ncancelled'}
1913 ? $cust_main->ncancelled_pkgs
1914 : $cust_main->unsuspended_pkgs ) {
1915 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1916 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1917 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1920 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1923 foreach (@cust_pkg_usage) {
1924 my $part = $_->part_pkg_usage;
1925 my $tag = $part->description . ($part->shared ? 1 : 0);
1926 my $row = $usage_pools{$tag}
1927 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1928 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1929 $row->[2] += $part->minutes; # minutes total
1931 } # otherwise just leave them empty
1933 if ( $p->{'svcdb'} ) {
1934 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1936 : ref($p->{'svcdb'}) eq 'ARRAY'
1937 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1938 : { $p->{'svcdb'} => 1 };
1939 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1942 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1945 my @svcs; # stuff to return to the client
1946 my %bytes_used_total; # for _used columns only
1947 foreach my $cust_svc (@cust_svc) {
1948 my $svc_x = $cust_svc->svc_x;
1949 my($label, $value) = $cust_svc->label;
1950 my $part_svc = $cust_svc->part_svc;
1951 my $svcdb = $part_svc->svcdb;
1952 my $cust_pkg = $cust_svc->cust_pkg;
1953 my $part_pkg = $cust_pkg->part_pkg;
1956 'svcnum' => $cust_svc->svcnum,
1957 'display_svcnum' => $cust_svc->display_svcnum,
1961 'pkg_label' => $cust_pkg->pkg_locale,
1962 'pkg_status' => $cust_pkg->status,
1963 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1966 # would it make sense to put this in a svc_* method?
1968 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
1969 my $last_bill = $cust_pkg->last_bill || 0;
1971 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
1972 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
1975 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
1976 'upbytes_used' => display_bytecount($up_used),
1977 'downbytes_used' => display_bytecount($down_used),
1978 'totalbytes_used' => display_bytecount($up_used + $down_used)
1980 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
1981 $bytes_used_total{'upbytes_used'} += $up_used;
1982 $bytes_used_total{'downbytes_used'} += $down_used;
1983 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
1986 if ( $svcdb eq 'svc_acct' ) {
1987 foreach (qw(username email finger seconds)) {
1988 $hash{$_} = $svc_x->$_;
1994 'upbytes' => display_bytecount($svc_x->upbytes),
1995 'downbytes' => display_bytecount($svc_x->downbytes),
1996 'totalbytes' => display_bytecount($svc_x->totalbytes),
1998 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1999 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
2000 'recharge_upbytes' =>
2001 display_bytecount($part_pkg->option('recharge_upbytes',1)),
2002 'recharge_downbytes' =>
2003 display_bytecount($part_pkg->option('recharge_downbytes',1)),
2004 'recharge_totalbytes' =>
2005 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
2010 } elsif ( $svcdb eq 'svc_dsl' ) {
2012 $hash{'phonenum'} = $svc_x->phonenum;
2013 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
2014 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
2015 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
2018 $hash{'name'} = $cust_main->name;
2020 # no usage to hide here
2022 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2024 # could potentially show lots of things...
2025 $hash{'outbound'} = 1;
2026 $hash{'inbound'} = 0;
2027 if ( $svcdb eq 'svc_phone' ) {
2028 if ( $part_pkg->plan eq 'voip_inbound' ) {
2029 $hash{'outbound'} = 0;
2030 $hash{'inbound'} = 1;
2031 } elsif ( $part_pkg->option('selfservice_inbound_format')
2032 or $conf->config('selfservice-default_inbound_cdr_format')
2034 $hash{'inbound'} = 1;
2037 foreach (qw(inbound outbound)) {
2038 # hmm...we can't filter by status here, because there might
2039 # not be cdr_terminations at all. have to go by date.
2040 # find all since the last bill date.
2041 # XXX cdr types? we are going to need them.
2043 my $sum_cdr = $svc_x->sum_cdrs(
2044 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
2045 'begin' => ($cust_pkg->last_bill || 0),
2047 'disable_charged_party' => 1,
2049 $hash{$_} = $sum_cdr->hashref;
2052 } # not hiding usage
2056 } # foreach $cust_svc
2058 foreach my $field (keys %bytes_used_total) {
2059 if ($field =~ /bytes/) {
2060 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
2065 'svcnum' => $session->{'svcnum'},
2066 'custnum' => $custnum,
2067 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
2068 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
2070 'bytes_used_total' => \%bytes_used_total,
2072 map { $usage_pools{$_} }
2076 'hide_usage' => $hide_usage,
2081 sub _customer_svc_x {
2082 my($custnum, $svcnum, $table) = (shift, shift, shift);
2083 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
2085 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2086 my $search = " AND custnum = $1";
2087 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2090 'table' => ($table || 'svc_acct'),
2091 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2092 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2093 #'LEFT JOIN cust_main USING ( custnum ) ',
2094 'hashref' => $hashref,
2095 'extra_sql' => $search, #important
2100 sub svc_status_html {
2103 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2104 return { 'error' => $session } if $context eq 'error';
2106 #XXX only svc_dsl for now
2107 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2108 or return { 'error' => "Service not found" };
2110 my $html = $svc_x->getstatus_html;
2112 return { 'html' => $html };
2116 sub svc_status_hash {
2119 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2120 return { 'error' => $session } if $context eq 'error';
2122 #XXX only svc_acct for now
2123 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2124 or return { 'error' => "Service not found" };
2126 my ( $html, $hashref ) = $svc_x->export_getstatus;
2131 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2132 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2133 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2134 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2135 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2138 my( $p, $method ) = @_;
2140 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2141 return { 'error' => $session } if $context eq 'error';
2143 #XXX only svc_acct for now
2144 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2145 or return { 'error' => "Service not found" };
2147 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2149 my $error = $svc_x->$method($p); #$p? returns error?
2150 return { 'error' => $error } if $error;
2152 return {}; #? { 'error' => '' }
2156 sub acct_forward_info {
2159 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2160 return { 'error' => $session } if $context eq 'error';
2162 my $svc_forward = _customer_svc_x( $custnum,
2163 { 'srcsvc' => $p->{'svcnum'} },
2166 or return { 'error' => '',
2170 return { 'error' => '',
2171 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2176 sub process_acct_forward {
2178 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2179 return { 'error' => $session } if $context eq 'error';
2181 my $old = _customer_svc_x( $custnum,
2182 { 'srcsvc' => $p->{'svcnum'} },
2186 if ( $p->{'dst'} eq '' ) {
2188 my $error = $old->delete;
2189 return { 'error' => $error };
2191 return { 'error' => '' };
2194 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2195 'dst' => $p->{'dst'},
2200 $new->svcnum($old->svcnum);
2201 my $cust_svc = $old->cust_svc;
2202 $new->svcpart($old->svcpart);
2203 $new->pkgnuym($old->pkgnum);
2204 $error = $new->replace($old);
2206 my $conf = new FS::Conf;
2207 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2209 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2210 or return { 'error' => 'No service' }; #how would we even get here?
2212 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2214 $error = $new->insert;
2217 return { 'error' => $error };
2221 sub list_dsl_devices {
2224 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2225 return { 'error' => $session } if $context eq 'error';
2227 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2228 or return { 'error' => "Service not found" };
2231 'devices' => [ map {
2232 +{ 'mac_addr' => $_->mac_addr };
2233 } $svc_dsl->dsl_device
2239 sub add_dsl_device {
2242 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2243 return { 'error' => $session } if $context eq 'error';
2245 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2246 or return { 'error' => "Service not found" };
2248 return { 'error' => 'No MAC address supplied' }
2249 unless length($p->{'mac_addr'});
2251 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2252 'mac_addr' => scalar($p->{'mac_addr'}),
2254 my $error = $dsl_device->insert;
2255 return { 'error' => $error };
2259 sub delete_dsl_device {
2262 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2263 return { 'error' => $session } if $context eq 'error';
2265 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2266 or return { 'error' => "Service not found" };
2268 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2269 'mac_addr' => scalar($p->{'mac_addr'}),
2272 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2274 my $error = $dsl_device->delete;
2275 return { 'error' => $error };
2281 _usage_details( \&_port_graph, $p,
2282 'svcdb' => 'svc_port',
2287 my($svc_port, $begin, $end) = @_;
2289 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2290 push @usage, { 'png' => $pngOrError };
2294 sub _list_svc_usage {
2295 my($svc_acct, $begin, $end) = @_;
2297 foreach my $part_export (
2298 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2299 qw( sqlradius sqlradius_withdomain )
2301 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2306 sub list_svc_usage {
2307 _usage_details(\&_list_svc_usage, @_);
2310 sub _list_support_usage {
2311 my($svc_acct, $begin, $end) = @_;
2313 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2314 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2316 push @usage, { 'seconds' => $_->seconds,
2317 'support' => $_->support,
2318 '_date' => $_->_date,
2319 'id' => $_->transaction_id,
2320 'creator' => $_->creator,
2321 'subject' => $_->subject,
2322 'status' => $_->status,
2323 'ticketid' => $_->ticketid,
2329 sub list_support_usage {
2330 _usage_details(\&_list_support_usage, @_);
2333 sub _list_cdr_usage {
2334 # XXX CDR type support...
2335 # XXX any way to do a paged search on this?
2336 # we have to return the results all at once...
2337 my($svc_x, $begin, $end, %opt) = @_;
2338 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2342 'disable_charged_party' => 1,
2347 sub list_cdr_usage {
2349 _usage_details( \&_list_cdr_usage, $p );
2352 sub _usage_details {
2353 my($callback, $p, %opt) = @_;
2354 my $conf = FS::Conf->new;
2356 if ( $conf->exists('selfservice_hide-usage') ) {
2357 return { 'error' => 'Viewing usage is not allowed.' };
2360 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2361 return { 'error' => $session } if $context eq 'error';
2363 my $search = { 'svcnum' => $p->{'svcnum'} };
2364 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2366 my $cust_svc = qsearchs( 'cust_svc', $search );
2367 return { 'error' => 'No service selected in list_svc_usage' }
2370 my $svc_x = $cust_svc->svc_x;
2371 my $svcdb = $svc_x->table;
2372 my $cust_pkg = $cust_svc->cust_pkg;
2373 my $freq = $cust_pkg->part_pkg->freq;
2376 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2378 if ( $p->{inbound} ) {
2379 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2380 || $conf->config('selfservice-default_inbound_cdr_format')
2381 || 'source_default';
2382 $callback_opt{inbound} = 1;
2384 $format = $cust_pkg->part_pkg->option('selfservice_format')
2385 || $conf->config('selfservice-default_cdr_format')
2389 $callback_opt{format} = $format;
2390 $callback_opt{use_clid} = 1;
2391 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2394 my $start = $cust_pkg->setup;
2395 #my $end = $cust_pkg->bill; # or time?
2398 unless ( $p->{beginning} ) {
2399 $p->{beginning} = $cust_pkg->last_bill;
2400 $p->{ending} = $end;
2403 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2404 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2406 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2410 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2411 # ugly kludge, I know
2412 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2413 if (defined $delete_col) {
2414 delete($_->[$delete_col]) foreach ($header, @usage);
2418 #kinda false laziness with FS::cust_main::bill, but perhaps
2419 #we should really change this bit to DateTime and DateTime::Duration
2421 #change this bit to use Date::Manip? CAREFUL with timezones (see
2422 # mailing list archive)
2423 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2424 (localtime($p->{ending}) )[0,1,2,3,4,5];
2425 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2426 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2428 if ( $freq =~ /^\d+$/ ) {
2430 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2432 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2433 } elsif ( $freq =~ /^(\d+)w$/ ) {
2435 $nmday += $weeks * 7;
2436 $pmday -= $weeks * 7;
2437 } elsif ( $freq =~ /^(\d+)d$/ ) {
2441 } elsif ( $freq =~ /^(\d+)h$/ ) {
2446 return { 'error' => "unparsable frequency: ". $freq };
2449 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2450 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2454 'svcnum' => $p->{svcnum},
2455 'beginning' => $p->{beginning},
2456 'ending' => $p->{ending},
2457 'inbound' => $p->{inbound},
2458 'previous' => ($previous > $start) ? $previous : $start,
2459 'next' => ($next < $end) ? $next : $end,
2460 'header' => $header,
2468 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2469 return { 'error' => $session } if $context eq 'error';
2471 my $search = { 'custnum' => $custnum };
2472 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2473 my $cust_main = qsearchs('cust_main', $search )
2474 or return { 'error' => "unknown custnum $custnum" };
2476 my $status = $cust_main->status;
2478 my %order_pkg_options = ();
2479 if ( $p->{locationnum} > 0 ) {
2480 $order_pkg_options{locationnum} = delete($p->{locationnum});
2481 } elsif ( $p->{address1} ) {
2482 $order_pkg_options{'cust_location'} = new FS::cust_location {
2483 map { $_ => $p->{$_} }
2484 qw( address1 address2 city county state zip country )
2488 #false laziness w/ClientAPI/Signup.pm
2490 my $cust_pkg = new FS::cust_pkg ( {
2491 'custnum' => $custnum,
2492 'pkgpart' => $p->{'pkgpart'},
2493 'quantity' => $p->{'quantity'} || 1,
2495 my $error = $cust_pkg->check;
2496 return { 'error' => $error } if $error;
2499 unless ( $p->{'svcpart'} eq 'none' ) {
2503 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2505 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2506 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2507 $svcdb = $part_svc->svcdb;
2509 $svcdb = 'svc_acct';
2511 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2514 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2515 'svc_domain' => [ qw( domain ) ],
2516 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2517 'svc_external' => [ qw( id title ) ],
2518 'svc_pbx' => [ qw( id title ) ],
2521 my $svc_x = "FS::$svcdb"->new( {
2522 'svcpart' => $svcpart,
2523 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2526 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2529 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2530 my $acct_snarf = new FS::acct_snarf ( {
2531 'machine' => $p->{"snarf_machine$snarfnum"},
2532 'protocol' => $p->{"snarf_protocol$snarfnum"},
2533 'username' => $p->{"snarf_username$snarfnum"},
2534 '_password' => $p->{"snarf_password$snarfnum"},
2537 push @acct_snarf, $acct_snarf;
2539 $svc_x->child_objects( \@acct_snarf );
2542 my $y = $svc_x->setdefault; # arguably should be in new method
2543 return { 'error' => $y } if $y && !ref($y);
2545 $error = $svc_x->check;
2546 return { 'error' => $error } if $error;
2552 $error = $cust_main->order_pkg(
2553 'cust_pkg' => $cust_pkg,
2558 return { 'error' => $error } if $error;
2560 my $conf = new FS::Conf;
2561 if ( $conf->exists('signup_server-realtime') ) {
2563 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2566 $cust_pkg->cancel('quiet'=>1);
2569 $cust_pkg->reexport;
2573 $cust_pkg->reexport;
2576 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2578 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2585 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2586 return { 'error' => $session } if $context eq 'error';
2588 my $conf = new FS::Conf;
2589 my $immutable = $conf->exists('selfservice_immutable-package');
2590 return { 'error' => "Package modification disabled" } if $immutable;
2592 my $search = { 'custnum' => $custnum };
2593 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2594 my $cust_main = qsearchs('cust_main', $search )
2595 or return { 'error' => "unknown custnum $custnum" };
2597 my $status = $cust_main->status;
2598 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2599 or return { 'error' => "unknown package $p->{pkgnum}" };
2601 #if someone does need self-service package change of suspended packages,
2602 # figure out how to be more discriminating
2603 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2604 if $cust_pkg->status eq 'suspended';
2606 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2607 'quantity' => $p->{'quantity'} || 1,
2610 my $new_pkg = qsearchs('part_pkg', { 'pkgpart' => $p->{pkgpart} } )
2611 or return { 'error' => "unknown package $p->{pkgpart}" };
2613 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2614 unless ref($err_or_cust_pkg);
2617 if ( $conf->exists('signup_server-realtime') ) {
2619 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2622 $err_or_cust_pkg->suspend;
2625 $err_or_cust_pkg->reexport;
2629 $err_or_cust_pkg->reexport;
2632 return { error => '', pkg => $new_pkg->pkg, pkgnum => $err_or_cust_pkg->pkgnum };
2636 sub order_recharge {
2639 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2640 return { 'error' => $session } if $context eq 'error';
2642 my $search = { 'custnum' => $custnum };
2643 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2644 my $cust_main = qsearchs('cust_main', $search )
2645 or return { 'error' => "unknown custnum $custnum" };
2647 my $status = $cust_main->status;
2648 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2649 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2651 my $svc_x = $cust_svc->svc_x;
2652 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2655 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2656 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2657 recharge_totalbytes );
2658 my $amount = $part_pkg->option('recharge_amount', 1);
2660 my ($l, $v, $d) = $cust_svc->label; # blah
2661 my $pkg = "Recharge $v";
2663 my $bill_error = $cust_main->charge($amount, $pkg,
2664 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2665 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2666 $part_pkg->taxclass); #meh
2668 my $conf = new FS::Conf;
2669 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2671 $bill_error = _do_bop_realtime( $cust_main, $status );
2676 my $error = $svc_x->recharge (\%vhash);
2677 return { 'error' => $error } if $error;
2681 my $error = $bill_error;
2682 $error ||= $svc_x->recharge (\%vhash);
2683 return { 'error' => $error } if $error;
2686 return { error => '', svc => $cust_svc->part_svc->svc };
2690 sub _do_bop_realtime {
2691 my ($cust_main, $status, %opt) = @_;
2693 my $old_balance = $cust_main->balance;
2696 my $bill_error = $cust_main->bill(
2697 'return_bill' => \@cust_bill,
2700 $bill_error ||= $cust_main->apply_payments_and_credits;
2702 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1);
2704 if ( $cust_main->balance > $old_balance
2705 && $cust_main->balance > 0
2706 && ( $cust_main->has_cust_payby_auto || $status eq 'suspended' )
2709 unless ( $opt{'no_invoice_void'} ) {
2711 #this used to apply a credit, but now we can void invoices...
2712 foreach my $cust_bill (@cust_bill) {
2713 my $voiderror = $cust_bill->void('automatic payment failed');
2714 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2719 return { 'error' => '_decline', 'bill_error' => $bill_error };
2722 if ( $opt{'collect'} ) {
2723 my $collect_error = $cust_main->collect();
2724 return { 'error' => '_decline', 'bill_error' => $collect_error }
2725 if $collect_error; #?
2734 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2735 return { 'error' => $session } if $context eq 'error';
2737 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2738 or return { 'error' => "unknown custnum $custnum" };
2740 my @cust_pkg = sort { $a->bill <=> $b->bill }
2741 grep { $_->part_pkg->freq ne '0' }
2742 $cust_main->ncancelled_pkgs;
2744 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2746 my $total = $cust_main->balance;
2749 my $bill = $_->bill;
2750 $total += $_->part_pkg->base_recur($_, \$bill);
2751 my $renew_date = $_->part_pkg->add_freq($_->bill);
2753 'pkgnum' => $_->pkgnum,
2754 'amount' => sprintf('%.2f', $total),
2755 'bill_date' => $_->bill,
2756 'bill_date_pretty' => time2str('%x', $_->bill),
2757 'renew_date' => $renew_date,
2758 'renew_date_pretty' => time2str('%x', $renew_date),
2759 'expire_date' => $_->expire,
2760 'expire_date_pretty' => time2str('%x', $_->expire),
2765 return { 'dates' => \@array };
2769 sub payment_info_renew_info {
2771 my $renew_info = renew_info($p);
2772 my $payment_info = payment_info($p);
2773 return { %$renew_info,
2781 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2782 return { 'error' => $session } if $context eq 'error';
2784 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2785 or return { 'error' => "unknown custnum $custnum" };
2787 my $date = $p->{'date'};
2791 #freeside-daily -n -d $date fs_daily $custnum
2792 $cust_main->bill_and_collect( 'time' => $date,
2793 'invoice_time' => $now,
2794 'actual_time' => $now,
2795 'check_freq' => '1d',
2798 return { 'error' => '' };
2804 my $session = _cache->get($p->{'session_id'})
2805 or return { 'error' => "Can't resume session" }; #better error message
2807 my $custnum = $session->{'custnum'};
2809 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2810 or return { 'error' => "unknown custnum $custnum" };
2812 my $conf = new FS::Conf;
2814 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2815 or return { 'error' => 'Permission denied' };
2817 my $pkgnum = $p->{'pkgnum'};
2819 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2820 'pkgnum' => $pkgnum, } )
2821 or return { 'error' => "unknown pkgnum $pkgnum" };
2823 my $error = $cust_pkg->suspend(reason => $reasonnum);
2824 return { 'error' => $error };
2830 my $session = _cache->get($p->{'session_id'})
2831 or return { 'error' => "Can't resume session" }; #better error message
2833 my $custnum = $session->{'custnum'};
2834 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2835 or return { 'error' => "unknown custnum $custnum" };
2837 my $pkgnum = $p->{'pkgnum'};
2838 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2839 'pkgnum' => $pkgnum, } )
2840 or return { 'error' => "unknown pkgnum $pkgnum" };
2842 my $error = $cust_pkg->cancel( 'quiet' => 1,
2843 'date' => $p->{'date'},
2845 return { 'error' => $error };
2848 sub provision_phone {
2851 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2853 #editing an existing phone number
2854 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2855 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2856 return { 'error' => $session } if $context eq 'error';
2858 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2859 return { 'error' => 'service not found' } unless $svc_phone;
2860 return { 'error' => 'invalid svcnum' }
2861 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2863 $svc_phone->email($p->{'email'})
2864 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2865 $svc_phone->forwarddst($p->{'forwarddst'})
2866 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2867 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2868 return { 'error' => $svc_phone->replace };
2872 unless ( $p->{'lnp'} ) {
2873 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2874 $p->{'lnp_status'} = "portingin";
2875 return _provision( 'FS::svc_phone',
2876 [qw(lnp_desired_due_date lnp_other_provider
2877 lnp_other_provider_account phonenum countrycode lnp_status)],
2878 [qw(phonenum countrycode)],
2884 # single DID order (the usual case)
2885 unless (scalar(@bulkdid)) {
2886 return _provision( 'FS::svc_phone',
2887 [qw(phonenum countrycode)],
2888 [qw(phonenum countrycode)],
2894 # bulk DID order case
2896 foreach my $did ( @bulkdid ) {
2897 $did =~ s/[^0-9]//g;
2898 $error = _provision( 'FS::svc_phone',
2899 [qw(phonenum countrycode)],
2900 [qw(phonenum countrycode)],
2902 'pkgnum' => $p->{'pkgnum'},
2903 'svcpart' => $p->{'svcpart'},
2905 'countrycode' => $p->{'countrycode'},
2906 'session_id' => $p->{'session_id'},
2909 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2911 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2916 warn "provision_pbx called\n"
2919 warn "provision_pbx calling _provision\n"
2921 _provision( 'FS::svc_pbx',
2922 [qw(id title max_extensions max_simultaneous ip_addr)],
2923 [qw(id title max_extensions max_simultaneous ip_addr)],
2929 sub provision_acct {
2931 warn "provision_acct called\n"
2934 return { 'error' => gettext('passwords_dont_match') }
2935 if $p->{'_password'} ne $p->{'_password2'};
2936 return { 'error' => gettext('empty_password') }
2937 unless length($p->{'_password'});
2939 if ($p->{'domsvc'}) {
2940 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2941 qw ( svcpart pkgnum ) );
2942 return { 'error' => gettext('invalid_domain') }
2943 unless ($domains{$p->{'domsvc'}});
2946 warn "provision_acct calling _provision\n"
2948 _provision( 'FS::svc_acct',
2949 [qw(username _password domsvc)],
2950 [qw(username _password domsvc)],
2956 sub provision_external {
2958 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2959 _provision( 'FS::svc_external',
2967 sub provision_forward {
2969 _provision( 'FS::svc_forward',
2970 ['srcsvc','src','dstsvc','dst'],
2977 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2978 warn "_provision called for $class\n"
2981 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2982 return { 'error' => $session } if $context eq 'error';
2984 my $search = { 'custnum' => $custnum };
2985 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2986 my $cust_main = qsearchs('cust_main', $search )
2987 or return { 'error' => "unknown custnum $custnum" };
2989 my $pkgnum = $p->{'pkgnum'};
2991 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2993 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2994 'pkgnum' => $pkgnum,
2996 or return { 'error' => "unknown pkgnum $pkgnum" };
2998 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
3000 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
3001 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
3003 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
3004 if $class ne 'FS::'. $part_svc->svcdb;
3006 warn "creating $class record\n"
3008 my $svc_x = $class->new( {
3009 'pkgnum' => $p->{'pkgnum'},
3010 'svcpart' => $p->{'svcpart'},
3011 map { $_ => $p->{$_} } @$fields
3014 my %insert_args = ();
3015 #i shouldn't be a special case here (pass an option or something)
3016 if ( $class eq 'FS::svc_phone'
3017 && grep length($p->{$_}), @location_editable_fields
3020 $insert_args{'cust_location'} = new FS::cust_location {
3021 map { $_ => $p->{$_} } @location_editable_fields
3025 warn "inserting $class record\n"
3027 my $error = $svc_x->insert(%insert_args);
3030 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
3032 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
3035 my $return = { 'svc' => $part_svc->svc,
3037 map { $_ => $svc_x->get($_) } @$return_fields
3039 warn "_provision returning ". Dumper($return). "\n"
3048 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3049 return { 'error' => $session } if $context eq 'error';
3051 my $search = { 'custnum' => $custnum };
3052 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3053 my $cust_main = qsearchs('cust_main', $search )
3054 or return { 'error' => "unknown custnum $custnum" };
3056 my $pkgnum = $p->{'pkgnum'};
3058 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3059 'pkgnum' => $pkgnum,
3061 or return { 'error' => "unknown pkgnum $pkgnum" };
3063 my $svcpart = $p->{'svcpart'};
3065 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
3066 'svcpart' => $svcpart, } )
3067 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
3068 my $part_svc = $pkg_svc->part_svc;
3070 my $conf = new FS::Conf;
3073 'svc' => $part_svc->svc,
3074 'svcdb' => $part_svc->svcdb,
3075 'pkgnum' => $pkgnum,
3076 'svcpart' => $svcpart,
3077 'custnum' => $custnum,
3079 'security_phrase' => 0, #XXX !
3080 'svc_acct_pop' => [], #XXX !
3082 'init_popstate' => '',
3087 small_custview( $cust_main, $conf->config('countrydefault') ),
3091 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3092 && $ret->{'svcdb'} eq 'svc_phone') {
3093 $ret->{'svcnum'} = $p->{'svcnum'};
3094 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3095 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3096 $ret->{'email'} = $svc_phone->email;
3097 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3101 if ($ret->{'svcdb'} eq 'svc_forward') {
3102 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3108 sub unprovision_svc {
3111 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3112 return { 'error' => $session } if $context eq 'error';
3114 my $search = { 'custnum' => $custnum };
3115 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3116 my $cust_main = qsearchs('cust_main', $search )
3117 or return { 'error' => "unknown custnum $custnum" };
3119 my $svcnum = $p->{'svcnum'};
3121 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3122 or return { 'error' => "unknown svcnum $svcnum" };
3124 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3125 unless $cust_svc->cust_pkg->custnum == $custnum;
3127 my $conf = new FS::Conf;
3129 return { 'svc' => $cust_svc->part_svc->svc,
3130 'error' => $cust_svc->cancel,
3132 small_custview( $cust_main, $conf->config('countrydefault') ),
3137 sub myaccount_passwd {
3139 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3140 return { 'error' => $session } if $context eq 'error';
3142 return { 'error' => "New passwords don't match." }
3143 if $p->{'new_password'} ne $p->{'new_password2'};
3145 return { 'error' => 'Enter new password' }
3146 unless length($p->{'new_password'});
3148 #my $search = { 'custnum' => $custnum };
3149 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3150 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3151 my $search = " AND custnum = $1";
3152 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3154 my $svc_acct = qsearchs( {
3155 'table' => 'svc_acct',
3156 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3157 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3158 'LEFT JOIN cust_main USING ( custnum ) ',
3159 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3160 'extra_sql' => $search, #important
3162 or return { 'error' => "Service not found" };
3166 my $conf = new FS::Conf;
3168 return { 'error' => 'Incorrect current password.' }
3169 if ( exists($p->{'old_password'})
3170 || $conf->exists('selfservice-password_change_oldpass')
3172 && ! $svc_acct->check_password($p->{'old_password'});
3174 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3175 || $svc_acct->set_password($p->{'new_password'})
3176 || $svc_acct->replace();
3178 #regular pw change in self-service should change contact pw too, otherwise its
3179 #way too confusing. hell its confusing they're separate at all, but alas.
3180 #need to support the "ISP provides email that's used as a contact email" case
3182 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3183 if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
3184 custnum => $custnum,
3185 selfservice_access => 'Y',
3189 #svc_acct was successful but this one returns an error? "shouldn't happen"
3190 #don't recheck is_password_allowed here; if the svc_acct password was
3191 #legal, that's good enough
3192 $error ||= $contact->change_password($p->{'new_password'});
3195 my($label, $value) = $svc_acct->cust_svc->label;
3197 return { 'error' => $error,
3207 my $info = skin_info($p);
3209 my $conf = new FS::Conf;
3210 my $verification = $conf->config('selfservice-password_reset_verification')
3211 or return { %$info, 'error' => 'Password resets disabled' };
3216 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3218 $contact = FS::contact->by_selfservice_email($p->{'email'});
3221 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3222 $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
3225 #also look for an svc_acct, otherwise it would be super confusing
3227 my($username, $domain) = split('@', $p->{'email'});
3228 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3229 if ( $svc_domain ) {
3230 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3231 'domsvc' => $svc_domain->svcnum }
3234 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3235 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3237 #precaution: don't change svc_acct password not part of the same
3238 # customer as contact
3239 $svc_acct = '' if ! $cust_pkg
3240 || $cust_pkg->custnum != $cust_main->custnum;
3245 return { %$info, 'error' => 'Email address not found' }
3246 unless $contact || $svc_acct;
3248 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3250 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3251 or return { %$info, 'error' => 'Account not found' };
3253 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3254 'domsvc' => $svc_domain->svcnum }
3256 or return { %$info, 'error' => 'Account not found' };
3258 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3259 or return { %$info, 'error' => 'Account not found' };
3261 $cust_main = $cust_pkg->cust_main;
3265 return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
3266 if ! $cust_main && $verification ne 'email';
3269 'email' => sub { 1; },
3271 my( $p, $cust_main ) = @_;
3272 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3273 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3276 my( $p, $cust_main ) = @_;
3277 my $cust_pay = qsearchs({
3278 'table' => 'cust_pay',
3279 'hashref' => { 'custnum' => $cust_main->custnum },
3280 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3284 $p->{'amount'} == $cust_pay->paid;
3287 my( $p, $cust_main ) = @_;
3288 $p->{'zip'} eq $cust_main->zip
3289 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3293 foreach my $verify ( split(',', $verification) ) {
3295 &{ $verify{$verify} }( $p, $cust_main )
3296 or return { %$info, 'error' => 'Account not found' };
3300 #okay, we're verified
3304 my $error = $contact->send_reset_email(
3305 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3309 return { %$info, 'error' => $error }; #????
3312 } elsif ( $svc_acct ) {
3314 #create a unique session
3316 my $reset_session = {
3317 'svcnum' => $svc_acct->svcnum,
3318 'agentnum' => $svc_acct->cust_main->agentnum,
3321 my $timeout = '1 hour'; #?
3323 my $reset_session_id;
3325 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3326 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3329 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3333 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3334 $cust_main->agentnum);
3335 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3336 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3338 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3339 my $error = $msg_template->send( 'cust_main' => $cust_main,
3340 'object' => $svc_acct,
3341 'substitutions' => {
3342 'session_id' => $reset_session_id,
3346 return { %$info, 'error' => $error }; #????
3351 return { %$info, 'error' => '' };
3354 sub check_reset_passwd {
3357 my $conf = new FS::Conf;
3358 my $verification = $conf->config('selfservice-password_reset_verification')
3359 or return { 'error' => 'Password resets disabled' };
3361 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3362 or return { 'error' => "Can't resume session" }; #better error message
3364 if ( $reset_session->{'svcnum'} ) {
3366 my $svcnum = $reset_session->{'svcnum'};
3368 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3369 or return { 'error' => "Service not found" };
3371 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3372 my $info = skin_info($p);
3376 'session_id' => $p->{'session_id'},
3377 'username' => $svc_acct->username,
3380 } elsif ( $reset_session->{'contactnum'} ) {
3382 my $contactnum = $reset_session->{'contactnum'};
3384 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3385 or return { 'error' => "Contact not found" };
3387 my @contact_email = $contact->contact_email;
3388 return { 'error' => 'No contact email' } unless @contact_email;
3390 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3391 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3392 if scalar(@cust_contact) == 1;
3393 my $info = skin_info($p);
3397 'session_id' => $p->{'session_id'},
3398 'email' => $contact_email[0]->email, #the first?
3403 return { 'error' => 'No svcnum or contactnum in session' }; #??
3409 sub process_reset_passwd {
3412 my $conf = new FS::Conf;
3413 my $verification = $conf->config('selfservice-password_reset_verification')
3414 or return { 'error' => 'Password resets disabled' };
3416 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3417 or return { 'error' => "Can't resume session" }; #better error message
3422 if ( $reset_session->{'svcnum'} ) {
3424 my $svcnum = $reset_session->{'svcnum'};
3426 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3427 or return { 'error' => "Service not found" };
3429 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3430 $info ||= skin_info($p);
3435 if ( $reset_session->{'contactnum'} ) {
3437 my $contactnum = $reset_session->{'contactnum'};
3439 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3440 or return { 'error' => "Contact not found" };
3442 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3443 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3444 if scalar(@cust_contact) == 1;
3445 $info ||= skin_info($p);
3449 return { %$info, 'error' => "New passwords don't match." }
3450 if $p->{'new_password'} ne $p->{'new_password2'};
3452 return { %$info, 'error' => 'Enter new password' }
3453 unless length($p->{'new_password'});
3457 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3458 || $svc_acct->set_password($p->{'new_password'})
3459 || $svc_acct->replace();
3461 return { %$info, 'error' => $error } if $error;
3463 #my($label, $value) = $svc_acct->cust_svc->label;
3464 #return { 'error' => $error,
3465 # #'label' => $label,
3466 # #'value' => $value,
3473 my $error = $contact->is_password_allowed($p->{'new_password'})
3474 || $contact->change_password($p->{'new_password'});
3476 return { %$info, 'error' => $error }; # if $error;
3480 #password changed ,so remove session, don't want it reused
3481 _cache->remove($p->{'session_id'});
3483 return { %$info, 'error' => '' };
3487 sub validate_passwd {
3491 %result = ( 'fieldid' => $p->{'fieldid'} )
3492 if $p->{'fieldid'} =~ /^\w+$/;
3494 return { %result, 'password_invalid' => 'Enter new password' }
3495 unless length($p->{'check_password'});
3498 if ($p->{'svcnum'}) {
3499 # false laziness with myaccount_passwd
3500 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3501 return { %result, 'error' => $session } if $context eq 'error';
3503 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3504 my $search = " AND custnum = $1";
3505 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3507 $svc_acct = qsearchs( {
3508 'table' => 'svc_acct',
3509 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3510 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3511 'LEFT JOIN cust_main USING ( custnum ) ',
3512 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3513 'extra_sql' => $search, #important
3515 or return { %result, 'error' => "Service not found" };
3516 # end false laziness
3519 $svc_acct ||= new FS::svc_acct {};
3521 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3522 return { %result, 'password_invalid' => $error } if $error;
3523 return { %result, 'password_valid' => 1 };
3528 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3529 return { 'error' => $session } if $context eq 'error';
3532 if ( $session->{'pkgnum'} ) {
3534 #tickets for specific service with pkg-balances on
3535 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3536 'pkgnum' => $session->{'pkgnum'} })
3537 or return { 'error' => 'unknown package' };
3538 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3539 push @tickets, $cust_svc->tickets( $p->{status} );
3544 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3545 or return { 'error' => "unknown custnum $custnum" };
3547 @tickets = $cust_main->tickets( $p->{status} );
3550 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3551 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3552 my $conf = new FS::Conf;
3553 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3557 ($a->{'_selfservice_priority'} eq '') <=>
3558 ($b->{'_selfservice_priority'} eq '')
3561 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3567 +{ tickets => \@tickets };
3574 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3575 return { 'error' => $session } if $context eq 'error';
3577 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3578 FS::TicketSystem->init();
3580 my $conf = new FS::Conf;
3581 my $queue = $p->{'queue'}
3582 || $conf->config('ticket_system-selfservice_queueid')
3583 || $conf->config('ticket_system-default_queueid');
3585 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3586 my $err_or_ticket = FS::TicketSystem->create_ticket(
3587 '', #create RT session based on FS CurrentUser (fs_selfservice)
3589 'custnum' => $custnum,
3590 'svcnum' => $session->{'svcnum'},
3591 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3594 if ( ref($err_or_ticket) ) {
3595 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3597 return { 'error' => '',
3598 'ticket_id' => $err_or_ticket->id,
3601 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3603 return { 'error' => $err_or_ticket };
3611 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3612 return { 'error' => $session } if $context eq 'error';
3614 return { error => 'requested format not implemented' }
3615 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3617 my $conf = new FS::Conf;
3618 my $age_threshold = 0;
3619 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3620 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3622 my $search = { 'custnum' => $custnum };
3623 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3624 my $cust_main = qsearchs('cust_main', $search )
3625 or return { 'error' => "unknown custnum $custnum" };
3627 # does it make more sense to just run one sql query for this instead of all the
3628 # insanity below? would increase performance greately for large data sets?
3630 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3631 my @part_svc = $cust_pkg->part_svc;
3632 foreach my $part_svc ( @part_svc ) {
3633 if($part_svc->svcdb eq 'svc_phone'){
3634 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3635 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3636 push @svc_phone, $cust_pkg_svc->svc_x
3637 if $cust_pkg_svc->date_inserted >= $age_threshold;
3645 my($xls_r,$xls_c) = (0,0);
3648 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3649 if($p->{'format'} eq 'csv') {
3650 $csv = new Text::CSV_XS { 'always_quote' => 1,
3653 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3654 $content .= $csv->string;
3656 elsif($p->{'format'} eq 'xls') {
3657 my $XLS1 = new IO::Scalar \$content;
3658 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3659 or return { 'error' => "Error opening .xls file: $!" };
3660 $xls = $xls_workbook->add_worksheet('DIDs');
3661 foreach ( @fields ) {
3662 $xls->write(0,$xls_c++,$_);
3667 foreach my $svc_phone ( @svc_phone ) {
3668 my @cols = map { $svc_phone->$_ } @fields;
3669 if($p->{'format'} eq 'csv') {
3670 return { 'error' => 'Unable to create CSV' }
3671 unless $csv->combine(@cols);
3672 $content .= $csv->string;
3674 elsif($p->{'format'} eq 'xls') {
3677 $xls->write($xls_r,$xls_c++,$_);
3683 $xls_workbook->close() if $p->{'format'} eq 'xls';
3685 { content => $content, format => $p->{'format'}, };
3690 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3691 return { 'error' => $session } if $context eq 'error';
3693 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3694 # FS::TicketSystem->init();
3695 # return { 'error' => 'get_ticket configuration error' }
3696 # if $FS::TicketSystem::system ne 'RT_Internal';
3698 # check existence and ownership as part of this
3699 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3700 my $rt_session = FS::TicketSystem->session('');
3701 my $Ticket = FS::TicketSystem->get_ticket_object(
3703 ticket_id => $p->{'ticket_id'},
3706 return { 'error' => 'ticket not found' } if !$Ticket;
3708 if ( length( $p->{'subject'} || '' ) ) {
3710 if ( $p->{'subject'} ne $Ticket->Subject ) {
3711 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3712 return { 'error' => "unable to set subject: $msg" } if !$val;
3716 if(length($p->{'reply'})) {
3717 my @err_or_res = FS::TicketSystem->correspond_ticket(
3719 'ticket_id' => $p->{'ticket_id'},
3720 'content' => $p->{'reply'},
3723 return { 'error' => 'unable to reply to ticket' }
3724 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3727 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3728 my $err_or_ticket = FS::TicketSystem->get_ticket(
3730 'ticket_id' => $p->{'ticket_id'},
3733 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3734 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3736 return { 'error' => $err_or_ticket };
3739 my @custs = @{$err_or_ticket->{'custs'}};
3740 my @txns = @{$err_or_ticket->{'txns'}};
3743 # superseded by check in get_ticket_object
3744 #return { 'error' => 'invalid ticket requested' }
3745 #unless grep($_ eq $custnum, @custs);
3747 foreach my $txn ( @txns ) {
3748 push @filtered_txns, $txn
3749 if ($txn->{'type'} eq 'EmailRecord'
3750 || $txn->{'type'} eq 'Correspond'
3751 || $txn->{'type'} eq 'Create');
3754 warn "$me get_ticket: successful: \n"
3756 return { 'error' => '',
3757 'transactions' => \@filtered_txns,
3758 'ticket_fields' => $err_or_ticket->{'fields'},
3759 'ticket_id' => $p->{'ticket_id'},
3763 sub adjust_ticket_priority {
3765 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3766 return { 'error' => $session } if $context eq 'error';
3768 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3769 # FS::TicketSystem->init;
3770 my $ss_priority = FS::TicketSystem->selfservice_priority;
3772 return { 'error' => 'adjust_ticket_priority configuration error' }
3773 if $FS::TicketSystem::system ne 'RT_Internal'
3776 my $values = $p->{'values'}; #hashref, id => priority value
3779 foreach my $id (keys %$values) {
3780 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3781 my $Ticket = FS::TicketSystem->get_ticket_object('',
3783 'custnum' => $custnum,
3786 $ticket_error{$id} = 'ticket not found';
3790 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3791 # We're not going to implement it for RT_External.
3792 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3793 my $new_value = $values->{$id};
3794 next if $old_value eq $new_value;
3796 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3798 # AddCustomFieldValue works fine (replacing any existing value) if it's
3799 # a single-valued custom field, which it should be. If it's not, you're
3800 # doing something wrong.
3802 if ( length($new_value) ) {
3803 ($val, $msg) = $Ticket->AddCustomFieldValue(
3804 Field => $ss_priority,
3805 Value => $new_value,
3809 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3810 Field => $ss_priority,
3811 Value => $old_value,
3815 $ticket_error{$id} = $msg if !$val;
3816 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3818 return { 'error' => '',
3819 'ticket_error' => \%ticket_error,
3820 %{ customer_info($p) } # send updated customer info back
3826 sub _custoragent_session_custnum {
3829 my($context, $session, $custnum);
3830 if ( $p->{'session_id'} ) {
3832 $context = 'customer';
3833 $session = _cache->get($p->{'session_id'})
3834 or return ( 'error' => "Can't resume session" ); #better error message
3835 $custnum = $session->{'custnum'};
3837 } elsif ( $p->{'agent_session_id'} ) {
3840 my $agent_cache = new FS::ClientAPI_SessionCache( {
3841 'namespace' => 'FS::ClientAPI::Agent',
3843 $session = $agent_cache->get($p->{'agent_session_id'})
3844 or return ( 'error' => "Can't resume session" ); #better error message
3845 $custnum = $p->{'custnum'};
3849 return ( 'error' => "Can't resume session" ); #better error message
3852 ($context, $session, $custnum);