8d53bc103a6686e02b4fef8d03b32f730f76dfea
[freeside.git] / FS-Test / share / output / view / svc_phone.cgi / 403
1 <SCRIPT>
2 function areyousure(href) {
3   if (confirm('Permanently delete this Test svc_phone?') == true)
4     window.location.href = href;
5 }
6 </SCRIPT>
7 <STYLE>
8   td.content {
9     background-color: #ffffff;
10   }
11   .error {
12     color: #ff0000;
13     font-weight: bold;
14   }
15 </STYLE>
16
17
18   <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
19 <HTML>
20   <HEAD>
21     <TITLE>
22       View Test svc_phone: 152300260278657
23     </TITLE>
24     <!-- per RT, to prevent IE compatibility mode -->
25     <meta http-equiv="X-UA-Compatible" content="IE=edge" />
26     <!-- The X-UA-Compatible <meta> tag above must be very early in <head> -->
27     <META HTTP-Equiv="Cache-Control" Content="no-cache">
28     <META HTTP-Equiv="Pragma" Content="no-cache">
29     <META HTTP-Equiv="Expires" Content="0"> 
30
31     <script type="text/javascript" src="http://localhost/freeside/elements/cssexpr.js"></script>
32
33
34   <script type="text/javascript" src="http://localhost/freeside/elements/xmenu.top.js"></script>
35   <link href="http://localhost/freeside/elements/xmenu.top.css" type="text/css" rel="stylesheet">
36
37
38   <link href="http://localhost/freeside/elements/freeside.css" type="text/css" rel="stylesheet">
39   <link href="http://localhost/freeside/elements/freeside-print.css" type="text/css" rel="stylesheet" media="print">
40 <link href="http://localhost/freeside/elements/freeside-menu.css" type="text/css" rel="stylesheet">
41
42 <SCRIPT TYPE="text/javascript">
43
44   function about_freeside() {
45     overlib( OLiframeContent('http://localhost/freeside/docs/about.html', 300, 375, 'popup-0000000000-0000-000000000.000000', 0, 'auto' ), CAPTION, 'About', STICKY, AUTOSTATUSCAP, MIDX, 0, MIDY, 0, DRAGGABLE, CLOSECLICK, BGCOLOR, '#7e0079', CGCOLOR, '#7e0079', FGCOLOR, '#f8f8f8', CLOSETEXT, 'Close'); 
46   }
47
48   webfxMenuImagePath      = "http://localhost/freeside/images/";
49   webfxMenuUseHover       = 1;
50   webfxMenuShowTime       = 300;
51   webfxMenuHideTime       = 500;
52
53   var myBar = new WebFXMenuBar;
54
55     
56           myBar.add(new WebFXMenuButton('Billing Main', "http://localhost/freeside/", 'Billing start page' ));
57
58     
59           myBar.add(new WebFXMenuButton('Ticketing Main', "http://localhost/freeside/rt/", 'Ticketing start page' ));
60
61     
62           myBar.add(new WebFXMenuButton('New prospect', "http://localhost/freeside/edit/prospect_main.html", 'Add a new prospect' ));
63
64     
65           myBar.add(new WebFXMenuButton('New customer', "http://localhost/freeside/edit/cust_main.cgi", 'Add a new customer' ));
66
67
68           var myMenu0 = new WebFXMenu;
69 myMenu0.emptyText = '';
70 var myMenu1 = new WebFXMenu;
71 myMenu1.emptyText = '';
72 myMenu1.add(new WebFXMenuItem("List prospects", "http://localhost/freeside/search/prospect_main.html", "" ));
73 myMenu1.add(new WebFXMenuItem("Advanced prospect reports", "http://localhost/freeside/search/report_prospect_main.html", "" ));
74 myMenu1.add(new WebFXMenuSeparator());
75 myMenu1.add(new WebFXMenuItem("Prospect contacts", "http://localhost/freeside/search/report_contact.html?link=prospect_main", "" ));
76 myMenu1.width = 256;
77
78 myMenu0.add(new WebFXMenuItem("Prospects", null, "Prospect reports", myMenu1 ));
79 var myMenu2 = new WebFXMenu;
80 myMenu2.emptyText = '';
81 myMenu2.add(new WebFXMenuItem("List quotations", "http://localhost/freeside/search/quotation.html", "" ));
82 myMenu2.add(new WebFXMenuItem("Advanced quotation reports", "http://localhost/freeside/search/report_quotation.html", "" ));
83 myMenu2.width = 256;
84
85 myMenu0.add(new WebFXMenuItem("Quotations", null, "Quotation reports", myMenu2 ));
86 var myMenu3 = new WebFXMenu;
87 myMenu3.emptyText = '';
88 var myMenu4 = new WebFXMenu;
89 myMenu4.emptyText = '';
90 myMenu4.add(new WebFXMenuItem("by customer number", "http://localhost/freeside/search/cust_main.cgi?browse=custnum", "" ));
91 myMenu4.add(new WebFXMenuItem("by last name", "http://localhost/freeside/search/cust_main.cgi?browse=last", "" ));
92 myMenu4.add(new WebFXMenuItem("by company name", "http://localhost/freeside/search/cust_main.cgi?browse=company", "" ));
93 myMenu4.add(new WebFXMenuItem("by active trouble tickets", "http://localhost/freeside/search/cust_main.cgi?browse=tickets", "" ));
94 myMenu4.width = 256;
95
96 myMenu3.add(new WebFXMenuItem("List customers", null, "List customers", myMenu4 ));
97 myMenu3.add(new WebFXMenuItem("Zip code distribution", "http://localhost/freeside/search/report_cust_main-zip.html", "Zip codes by number of customers" ));
98 myMenu3.add(new WebFXMenuItem("Customer signup report", "http://localhost/freeside/graph/report_cust_signup.html", "New customer signups by date" ));
99 myMenu3.add(new WebFXMenuItem("Customer churn report", "http://localhost/freeside/graph/report_cust_churn.html", "New customers, suspensions, and cancellations summary" ));
100 myMenu3.add(new WebFXMenuItem("Signup date report", "http://localhost/freeside/graph/report_signupdate.html", "Signup date report (by date of signup)" ));
101 myMenu3.add(new WebFXMenuItem("Advanced customer reports", "http://localhost/freeside/search/report_cust_main.html", "by status, signup date, agent, etc." ));
102 myMenu3.add(new WebFXMenuSeparator());
103 myMenu3.add(new WebFXMenuItem("Customer contacts", "http://localhost/freeside/search/report_contact.html?link=cust_main", "" ));
104 myMenu3.add(new WebFXMenuItem("Customer stored payment information", "http://localhost/freeside/search/report_cust_payby.html", "" ));
105 myMenu3.width = 256;
106
107 myMenu0.add(new WebFXMenuItem("Customers", null, "Customer reports", myMenu3 ));
108 var myMenu5 = new WebFXMenu;
109 myMenu5.emptyText = '';
110 var myMenu6 = new WebFXMenu;
111 myMenu6.emptyText = '';
112 myMenu6.add(new WebFXMenuItem("All open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN_date", "All invoices with an unpaid balance" ));
113 myMenu6.add(new WebFXMenuItem("15 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN15_date", "Invoices 15 days or older with an unpaid balance" ));
114 myMenu6.add(new WebFXMenuItem("30 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN30_date", "Invoices 30 days or older with an unpaid balance" ));
115 myMenu6.add(new WebFXMenuItem("60 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN60_date", "Invoices 60 days or older with an unpaid balance" ));
116 myMenu6.add(new WebFXMenuItem("90 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN90_date", "Invoices 90 days or older with an unpaid balance" ));
117 myMenu6.add(new WebFXMenuItem("120 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN120_date", "Invoices 120 days or older with an unpaid balance" ));
118 myMenu6.width = 256;
119
120 myMenu5.add(new WebFXMenuItem("Open invoices", null, "Open invoices", myMenu6 ));
121 myMenu5.add(new WebFXMenuItem("All invoices", "http://localhost/freeside/search/cust_bill.html?date", "List all invoices" ));
122 myMenu5.add(new WebFXMenuItem("Advanced invoice reports", "http://localhost/freeside/search/report_cust_bill.html", "by agent, date range, etc." ));
123 myMenu5.add(new WebFXMenuSeparator());
124 myMenu5.add(new WebFXMenuItem("Line items", "http://localhost/freeside/search/report_cust_bill_pkg.html", "Individual line item detail" ));
125 myMenu5.add(new WebFXMenuItem("Voided invoices", "http://localhost/freeside/search/report_cust_bill_void.html", "Search for voided invoices" ));
126 myMenu5.width = 256;
127
128 myMenu0.add(new WebFXMenuItem("Invoices", null, "Invoice reports", myMenu5 ));
129 var myMenu7 = new WebFXMenu;
130 myMenu7.emptyText = '';
131 myMenu7.add(new WebFXMenuItem("Discount graph", "http://localhost/freeside/graph/report_cust_bill_pkg_discount.html", "Discount overview per month" ));
132 myMenu7.add(new WebFXMenuItem("Discount detail", "http://localhost/freeside/search/report_cust_bill_pkg_discount.html", "Discount report (by employee and/or date range)" ));
133 myMenu7.add(new WebFXMenuItem("Package discounts", "http://localhost/freeside/search/report_cust_pkg_discount.html", "Active/inactive discounts by package" ));
134 myMenu7.width = 256;
135
136 myMenu0.add(new WebFXMenuItem("Discounts", null, "Discount reports", myMenu7 ));
137 var myMenu8 = new WebFXMenu;
138 myMenu8.emptyText = '';
139 myMenu8.add(new WebFXMenuItem("Payments", "http://localhost/freeside/search/report_cust_pay.html", "Payment report (by type and/or date range)" ));
140 myMenu8.add(new WebFXMenuItem("Payment application detail", "http://localhost/freeside/search/report_cust_bill_pay_pkg.html", "Line item application detail" ));
141 myMenu8.add(new WebFXMenuItem("Pending Payments", "http://localhost/freeside/search/cust_pay_pending.html?magic=_date;statusNOT=done", "Pending real-time payments" ));
142 myMenu8.add(new WebFXMenuItem("Unapplied Payments", "http://localhost/freeside/search/report_cust_pay.html?unapplied=1", "Unapplied payment report (by type and/or date range)" ));
143 myMenu8.add(new WebFXMenuItem("Voided Payments", "http://localhost/freeside/search/report_cust_pay.html?void=1", "Voided payment report (by type and/or date range)" ));
144 myMenu8.add(new WebFXMenuItem("Unapplied Payment Aging", "http://localhost/freeside/search/report_unapplied_cust_pay.html", "Unapplied payment aging report" ));
145 myMenu8.width = 256;
146
147 myMenu0.add(new WebFXMenuItem("Payments", null, "Payment reports", myMenu8 ));
148 var myMenu9 = new WebFXMenu;
149 myMenu9.emptyText = '';
150 myMenu9.add(new WebFXMenuItem("Package definitions (by # active)", "http://localhost/freeside/browse/part_pkg.cgi?active=1", "Package definitions by number of active packages" ));
151 myMenu9.add(new WebFXMenuItem("Package costs", "http://localhost/freeside/graph/report_cust_pkg_cost.html", "Package setup and recurring costs graph" ));
152 myMenu9.add(new WebFXMenuSeparator());
153 myMenu9.add(new WebFXMenuItem("Package churn", "http://localhost/freeside/graph/report_cust_pkg.html", "Orders, suspensions and cancellations summary graph" ));
154 myMenu9.add(new WebFXMenuSeparator());
155 myMenu9.add(new WebFXMenuItem("All customer packages", "http://localhost/freeside/search/cust_pkg.cgi?pkgnum", "List all customer packages" ));
156 myMenu9.add(new WebFXMenuItem("Package summary", "http://localhost/freeside/search/cust_pkg_summary.html", "Show package sales summary" ));
157 myMenu9.add(new WebFXMenuItem("Suspended customer packages", "http://localhost/freeside/search/cust_pkg.cgi?magic=suspended", "List suspended packages" ));
158 myMenu9.add(new WebFXMenuItem("Suspension summary", "http://localhost/freeside/search/cust_pkg_susp.html", "Show suspension activity" ));
159 myMenu9.add(new WebFXMenuItem("Customer packages with unconfigured services", "http://localhost/freeside/search/cust_pkg.cgi?APKG_pkgnum", "List packages which have provisionable services" ));
160 myMenu9.add(new WebFXMenuItem("Advanced package reports", "http://localhost/freeside/search/report_cust_pkg.html", "by agent, date range, status, package definition" ));
161 myMenu9.width = 256;
162
163 myMenu0.add(new WebFXMenuItem("Packages", null, "Package reports", myMenu9 ));
164 var myMenu10 = new WebFXMenu;
165 myMenu10.emptyText = '';
166 myMenu10.add(new WebFXMenuItem("Service definitions", "http://localhost/freeside/browse/part_svc.cgi?orderby=active", "Service definitions by number of active packages" ));
167 myMenu10.add(new WebFXMenuSeparator());
168 myMenu10.add(new WebFXMenuItem("Unprovisioned services", "http://localhost/freeside/search/report_unprovisioned_services.html", "Unprovisioned services" ));
169 myMenu10.add(new WebFXMenuSeparator());
170 var myMenu11 = new WebFXMenu;
171 myMenu11.emptyText = '';
172 myMenu11.add(new WebFXMenuItem("All accounts by Username", "http://localhost/freeside/search/svc_acct.cgi?magic=all;sortby=username", "" ));
173 myMenu11.add(new WebFXMenuItem("All accounts by UID", "http://localhost/freeside/search/svc_acct.cgi?magic=all;sortby=uid", "" ));
174 myMenu11.add(new WebFXMenuItem("All accounts with Time Remaining", "http://localhost/freeside/search/svc_acct.cgi?magic=all;sortby=seconds", "" ));
175 myMenu11.add(new WebFXMenuItem("All accounts by Last login", "http://localhost/freeside/search/svc_acct.cgi?magic=all;sortby=last_login", "" ));
176 myMenu11.add(new WebFXMenuItem("All accounts never logged in", "http://localhost/freeside/search/svc_acct.cgi?magic=nologin;sortby=svcnum", "" ));
177 myMenu11.add(new WebFXMenuItem("Advanced account reports", "http://localhost/freeside/search/report_svc_acct.html", "" ));
178 myMenu11.width = 256;
179
180 myMenu10.add(new WebFXMenuItem("Accounts", null, "Access accounts and mailboxes", myMenu11 ));
181 var myMenu12 = new WebFXMenu;
182 myMenu12.emptyText = '';
183 myMenu12.add(new WebFXMenuItem("All domains", "http://localhost/freeside/search/svc_domain.cgi?magic=all;sortby=domain", "" ));
184 myMenu12.width = 256;
185
186 myMenu10.add(new WebFXMenuItem("Domains", null, "Domains", myMenu12 ));
187 var myMenu13 = new WebFXMenu;
188 myMenu13.emptyText = '';
189 myMenu13.add(new WebFXMenuItem("All certificates", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_cert;magic=all;sortby=svcnum", "" ));
190 myMenu13.width = 256;
191
192 myMenu10.add(new WebFXMenuItem("Certificates", null, "Example services", myMenu13 ));
193 var myMenu14 = new WebFXMenu;
194 myMenu14.emptyText = '';
195 myMenu14.add(new WebFXMenuItem("All mail forwards", "http://localhost/freeside/search/svc_forward.cgi?magic=all;sortby=svcnum", "" ));
196 myMenu14.width = 256;
197
198 myMenu10.add(new WebFXMenuItem("Mail forwards", null, "Mail forwards", myMenu14 ));
199 var myMenu15 = new WebFXMenu;
200 myMenu15.emptyText = '';
201 myMenu15.add(new WebFXMenuItem("All mailing lists", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_mailinglist;magic=all;sortby=svcnum", "" ));
202 myMenu15.width = 256;
203
204 myMenu10.add(new WebFXMenuItem("Mailing lists", null, "Mailing lists", myMenu15 ));
205 var myMenu16 = new WebFXMenu;
206 myMenu16.emptyText = '';
207 myMenu16.add(new WebFXMenuItem("All virtual hosting services", "http://localhost/freeside/search/svc_www.cgi?magic=all;sortby=svcnum", "" ));
208 myMenu16.width = 256;
209
210 myMenu10.add(new WebFXMenuItem("Virtual hosting services", null, "Virtual hosting services", myMenu16 ));
211 var myMenu17 = new WebFXMenu;
212 myMenu17.emptyText = '';
213 myMenu17.add(new WebFXMenuItem("All wireless broadband services", "http://localhost/freeside/search/svc_broadband.cgi?magic=all;sortby=svcnum", "" ));
214 myMenu17.add(new WebFXMenuItem("Advanced wireless broadband reports", "http://localhost/freeside/search/report_svc_broadband.html", "" ));
215 myMenu17.width = 256;
216
217 myMenu10.add(new WebFXMenuItem("Wireless broadband services", null, "Fixed wireless broadband services", myMenu17 ));
218 var myMenu18 = new WebFXMenu;
219 myMenu18.emptyText = '';
220 myMenu18.add(new WebFXMenuItem("All cable subscribers by Service", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_cable;magic=all;sortby=svcnum", "" ));
221 myMenu18.add(new WebFXMenuItem("All cable subscribers by Serial number", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_cable;magic=all;sortby=serialnum", "" ));
222 myMenu18.add(new WebFXMenuItem("All cable subscribers by MAC address", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_cable;magic=all;sortby=mac_addr", "" ));
223 myMenu18.width = 256;
224
225 myMenu10.add(new WebFXMenuItem("Cable Subscribers", null, "Cable Subscribers", myMenu18 ));
226 var myMenu19 = new WebFXMenu;
227 myMenu19.emptyText = '';
228 myMenu19.add(new WebFXMenuItem("All DSLs", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_dsl;magic=all;sortby=phonenum", "" ));
229 myMenu19.add(new WebFXMenuItem("Qualifications", "http://localhost/freeside/search/qual.cgi", "" ));
230 myMenu19.width = 256;
231
232 myMenu10.add(new WebFXMenuItem("DSLs", null, "DSLs", myMenu19 ));
233 var myMenu20 = new WebFXMenu;
234 myMenu20.emptyText = '';
235 myMenu20.add(new WebFXMenuItem("All dish services", "http://localhost/freeside/search/svc_dish.cgi?magic=all;sortby=svcnum", "" ));
236 myMenu20.width = 256;
237
238 myMenu10.add(new WebFXMenuItem("Dish services", null, "Dish services", myMenu20 ));
239 var myMenu21 = new WebFXMenu;
240 myMenu21.emptyText = '';
241 myMenu21.add(new WebFXMenuItem("All hardware", "http://localhost/freeside/search/svc_hardware.cgi?magic=all;sortby=svcnum", "" ));
242 myMenu21.add(new WebFXMenuItem("Advanced hardware reports", "http://localhost/freeside/search/report_svc_hardware.html", "" ));
243 myMenu21.width = 256;
244
245 myMenu10.add(new WebFXMenuItem("Hardware", null, "Hardware", myMenu21 ));
246 var myMenu22 = new WebFXMenu;
247 myMenu22.emptyText = '';
248 myMenu22.add(new WebFXMenuItem("All phone numbers", "http://localhost/freeside/search/svc_phone.cgi?magic=all;sortby=phonenum", "" ));
249 myMenu22.add(new WebFXMenuItem("Phone numbers' total usage by time period", "http://localhost/freeside/search/report_svc_phone_usage.html", "Total usage (minutes, and amount billed) for the specified time period, per phone number." ));
250 myMenu22.add(new WebFXMenuItem("Phone numbers by state", "http://localhost/freeside/search/phone_state.html", "Current or historical phone services broken down by state." ));
251 myMenu22.add(new WebFXMenuItem("Advanced phone number reports", "http://localhost/freeside/search/report_svc_phone.html", "" ));
252 myMenu22.add(new WebFXMenuItem("Phone number (DID) availability", "http://localhost/freeside/search/report_phone_avail.html", "" ));
253 myMenu22.add(new WebFXMenuItem("Inventory/Provisioning Status", "http://localhost/freeside/search/phone_inventory_provisioned.html", "" ));
254 myMenu22.width = 256;
255
256 myMenu10.add(new WebFXMenuItem("Phone numbers", null, "Phone numbers", myMenu22 ));
257 var myMenu23 = new WebFXMenu;
258 myMenu23.emptyText = '';
259 myMenu23.add(new WebFXMenuItem("All PBXs", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_pbx;magic=all;sortby=svcnum", "" ));
260 myMenu23.width = 256;
261
262 myMenu10.add(new WebFXMenuItem("PBXs", null, "PBXs", myMenu23 ));
263 var myMenu24 = new WebFXMenu;
264 myMenu24.emptyText = '';
265 myMenu24.add(new WebFXMenuItem("All circuits", "http://localhost/freeside/search/svc_circuit.cgi?magic=all;sortby=svcnum", "" ));
266 myMenu24.width = 256;
267
268 myMenu10.add(new WebFXMenuItem("Circuits", null, "Voice and data circuit services", myMenu24 ));
269 var myMenu25 = new WebFXMenu;
270 myMenu25.emptyText = '';
271 myMenu25.add(new WebFXMenuItem("All ports", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_port;magic=all;sortby=serviceid", "" ));
272 myMenu25.width = 256;
273
274 myMenu10.add(new WebFXMenuItem("Ports", null, "Ports", myMenu25 ));
275 var myMenu26 = new WebFXMenu;
276 myMenu26.emptyText = '';
277 myMenu26.add(new WebFXMenuItem("All alarm services", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_alarm;magic=all;sortby=acctnum", "" ));
278 myMenu26.width = 256;
279
280 myMenu10.add(new WebFXMenuItem("Alarm services", null, "Alarm services", myMenu26 ));
281 var myMenu27 = new WebFXMenu;
282 myMenu27.emptyText = '';
283 myMenu27.add(new WebFXMenuItem("All external services", "http://localhost/freeside/search/svc_external.cgi?magic=all;sortby=id", "" ));
284 myMenu27.width = 256;
285
286 myMenu10.add(new WebFXMenuItem("External services", null, "External services", myMenu27 ));
287 myMenu10.width = 256;
288
289 myMenu0.add(new WebFXMenuItem("Services", null, "Services reports", myMenu10 ));
290 var myMenu28 = new WebFXMenu;
291 myMenu28.emptyText = '';
292 myMenu28.add(new WebFXMenuItem("Inventory by agent", "http://localhost/freeside/search/report_agent_inventory.html", "" ));
293 myMenu28.add(new WebFXMenuItem("Inventory activity", "http://localhost/freeside/search/report_h_inventory_item.html", "" ));
294 myMenu28.width = 256;
295
296 myMenu0.add(new WebFXMenuItem("Inventory", null, "Inventory reports", myMenu28 ));
297 var myMenu29 = new WebFXMenu;
298 myMenu29.emptyText = '';
299 myMenu29.add(new WebFXMenuItem("RADIUS sessions", "http://localhost/freeside/search/sqlradius.html", "" ));
300 myMenu29.add(new WebFXMenuItem("RADIUS data usage", "http://localhost/freeside/search/report_sqlradius_usage.html", "" ));
301 myMenu29.add(new WebFXMenuItem("Call Detail Records (CDRs)", "http://localhost/freeside/search/report_cdr.html", "" ));
302 myMenu29.add(new WebFXMenuItem("Unrateable CDRs", "http://localhost/freeside/search/cdr.html?freesidestatus=failed;cdrbatchnum=_ALL_", "" ));
303 myMenu29.width = 256;
304
305 myMenu0.add(new WebFXMenuItem("Usage", null, "Usage reports", myMenu29 ));
306 var myMenu30 = new WebFXMenu;
307 myMenu30.emptyText = '';
308 var myMenu31 = new WebFXMenu;
309 myMenu31.emptyText = '';
310 myMenu31.add(new WebFXMenuItem("Tickets per day per Queue", "http://localhost/freeside/rt/RTx/Statistics/CallsQueueDay", "View the number of tickets created, resolved or deleted in a specific Queue, over the requested period of days" ));
311 myMenu31.add(new WebFXMenuItem("Ticket status by Queue", "http://localhost/freeside/rt/RTx/Statistics/OpenStalled", "View numbers of new, open and stalled tickets in a selected Queue" ));
312 myMenu31.add(new WebFXMenuItem("Tickets per day (multiple Queues)", "http://localhost/freeside/rt/RTx/Statistics/CallsMultiQueue", "View tickets created, resolved or deleted on in one or more Queues over a specified time period" ));
313 myMenu31.add(new WebFXMenuItem("Tickets per Day of Week", "http://localhost/freeside/rt/RTx/Statistics/DayOfWeek", "View trends showing when tickets are created, resolved or deleted" ));
314 myMenu31.add(new WebFXMenuItem("Time to resolve", "http://localhost/freeside/rt/RTx/Statistics/Resolution", "View how long tickets take to be resolved by Queue" ));
315 myMenu31.add(new WebFXMenuItem("Time to resolve (scatter graph)", "http://localhost/freeside/rt/RTx/Statistics/TimeToResolve", "View a detailed scatter graph of time to resolve tickets by Queue" ));
316 myMenu31.width = 256;
317
318 myMenu30.add(new WebFXMenuItem("Statistics", null, "", myMenu31 ));
319 myMenu30.add(new WebFXMenuSeparator());
320 myMenu30.add(new WebFXMenuItem("Advanced ticket reports", "http://localhost/freeside/rt/Search/Build.html?NewQuery=1", "List tickets by any criteria" ));
321 myMenu30.width = 256;
322
323 myMenu0.add(new WebFXMenuItem("Tickets", null, "Ticket reports", myMenu30 ));
324 var myMenu32 = new WebFXMenu;
325 myMenu32.emptyText = '';
326 var myMenu33 = new WebFXMenu;
327 myMenu33.emptyText = '';
328 myMenu33.add(new WebFXMenuItem("Sales, Credits and Receipts", "http://localhost/freeside/graph/report_money_time.html", "Sales, credits and receipts summary graph" ));
329 myMenu33.add(new WebFXMenuItem("Daily Sales, Credits and Receipts", "http://localhost/freeside/graph/report_money_time_daily.html", "Sales, credits and receipts (broken down by day) summary graph" ));
330 myMenu33.add(new WebFXMenuItem("Sales Report", "http://localhost/freeside/graph/report_cust_bill_pkg.html", "Sales report and graph (by agent, package class and/or date range)" ));
331 myMenu33.add(new WebFXMenuItem("Rated Call Sales Report", "http://localhost/freeside/graph/report_cust_bill_pkg_detail.html", "Sales report and graph (by agent, package class, usage class and/or date range)" ));
332 myMenu33.add(new WebFXMenuItem("Sales with Advertising Source", "http://localhost/freeside/search/report_cust_bill_pkg_referral.html", "" ));
333 myMenu33.width = 256;
334
335 myMenu32.add(new WebFXMenuItem("Sales", null, "Sales reports", myMenu33 ));
336 var myMenu34 = new WebFXMenu;
337 myMenu34.emptyText = '';
338 myMenu34.add(new WebFXMenuItem("Agent", "http://localhost/freeside/search/report_agent_commission.html", "" ));
339 myMenu34.add(new WebFXMenuItem("Agent per package", "http://localhost/freeside/search/report_agent_commission_pkg.html", "" ));
340 myMenu34.add(new WebFXMenuItem("Sales Person", "http://localhost/freeside/search/report_sales_commission.html", "" ));
341 myMenu34.add(new WebFXMenuItem("Sales Person per package", "http://localhost/freeside/search/report_sales_commission_pkg.html", "" ));
342 myMenu34.add(new WebFXMenuItem("Employee", "http://localhost/freeside/search/report_employee_commission.html", "" ));
343 myMenu34.width = 256;
344
345 myMenu32.add(new WebFXMenuItem("Commissions", null, "Commission reports", myMenu34 ));
346 var myMenu35 = new WebFXMenu;
347 myMenu35.emptyText = '';
348 myMenu35.add(new WebFXMenuItem("Credit Report", "http://localhost/freeside/search/report_cust_credit.html", "Credit report (by employee and/or date range)" ));
349 myMenu35.add(new WebFXMenuItem("Credit package source detail", "http://localhost/freeside/search/report_cust_credit_source_bill_pkg.html", "Line-item detail for triggered package credits" ));
350 myMenu35.add(new WebFXMenuItem("Credit application detail", "http://localhost/freeside/search/report_cust_credit_bill_pkg.html", "Line item application detail" ));
351 myMenu35.add(new WebFXMenuItem("Unapplied Credits", "http://localhost/freeside/search/report_cust_credit.html?unapplied=1", "Unapplied credit report (by type and/or date range)" ));
352 myMenu35.add(new WebFXMenuItem("Voided Credits", "http://localhost/freeside/search/report_cust_credit_void.html", "Voided credit report (by employee and/or date range)" ));
353 myMenu35.width = 256;
354
355 myMenu32.add(new WebFXMenuItem("Credits", null, "Credit reports", myMenu35 ));
356 var myMenu36 = new WebFXMenu;
357 myMenu36.emptyText = '';
358 myMenu36.add(new WebFXMenuItem("Refund Report", "http://localhost/freeside/search/report_cust_refund.html", "Refund report (by type and/or date range)" ));
359 myMenu36.add(new WebFXMenuItem("Unapplied Refunds", "http://localhost/freeside/search/report_cust_refund.html?unapplied=1", "Unapplied refund report (by type and/or date range)" ));
360 myMenu36.width = 256;
361
362 myMenu32.add(new WebFXMenuItem("Refunds", null, "Refund reports", myMenu36 ));
363 myMenu32.add(new WebFXMenuItem("A/R Aging", "http://localhost/freeside/search/report_receivables.html", "Accounts Receivable Aging report" ));
364 myMenu32.add(new WebFXMenuItem("Prepaid Income", "http://localhost/freeside/search/report_prepaid_income.html", "Prepaid income (unearned revenue)  report" ));
365 myMenu32.add(new WebFXMenuItem("Tax Liability", "http://localhost/freeside/search/report_tax.html", "Tax liability report (internal tax data)" ));
366 myMenu32.add(new WebFXMenuItem("E911 Fee Summary", "http://localhost/freeside/search/report_e911.html", "E911 fee summary" ));
367 myMenu32.add(new WebFXMenuItem("Customer Accounting Summary", "http://localhost/freeside/search/report_customer_accounting_summary.html", "Customer accounting summary report" ));
368 myMenu32.width = 256;
369
370 myMenu0.add(new WebFXMenuItem("Financial (Receivables)", null, "Financial reports (Receivables)", myMenu32 ));
371 var myMenu37 = new WebFXMenu;
372 myMenu37.emptyText = '';
373 myMenu37.add(new WebFXMenuItem("Payables summary", "http://localhost/freeside/search/report_vend_main.html", "Payables summary by vendor" ));
374 myMenu37.add(new WebFXMenuItem("Payables detail", "http://localhost/freeside/search/report_vend_bill.html", "" ));
375 myMenu37.width = 256;
376
377 myMenu0.add(new WebFXMenuItem("Financial (Payables)", null, "Financial reports (Payables)", myMenu37 ));
378 var myMenu38 = new WebFXMenu;
379 myMenu38.emptyText = '';
380 var myMenu39 = new WebFXMenu;
381 myMenu39.emptyText = '';
382 myMenu39.add(new WebFXMenuItem("All billing events", "http://localhost/freeside/search/report_cust_event.html", "All billing events for a date range" ));
383 myMenu39.add(new WebFXMenuItem("Billing event errors", "http://localhost/freeside/search/report_cust_event.html?failed=1", "Failed credit cards, processor or printer problems, etc." ));
384 myMenu39.width = 256;
385
386 myMenu38.add(new WebFXMenuItem("Billing events", null, "Billing events", myMenu39 ));
387 myMenu38.add(new WebFXMenuItem("Credit limit incidents", "http://localhost/freeside/search/report_cust_main_credit_limit.html", "" ));
388 myMenu38.add(new WebFXMenuItem("Employee activity", "http://localhost/freeside/search/report_employee_audit.html", "" ));
389 myMenu38.add(new WebFXMenuItem("System log", "http://localhost/freeside/search/log.html", "View system events and debugging information." ));
390 myMenu38.add(new WebFXMenuItem("Outgoing messages", "http://localhost/freeside/search/cust_msg.html", "View outgoing message log" ));
391 myMenu38.width = 256;
392
393 myMenu0.add(new WebFXMenuItem("Logs", null, "System and email logs", myMenu38 ));
394 myMenu0.width = 256;
395
396           myBar.add(new WebFXMenuButton('Reports', null, 'Lists, reporting and graphing', myMenu0 ));
397
398
399           var myMenu40 = new WebFXMenu;
400 myMenu40.emptyText = '';
401 var myMenu41 = new WebFXMenu;
402 myMenu41.emptyText = '';
403 myMenu41.add(new WebFXMenuItem("Appointments", "http://localhost/freeside/rt/Search/Schedule.html?LengthMin=0", "View appointment schedule" ));
404 myMenu41.add(new WebFXMenuItem("Attachments", "http://localhost/freeside/browse/cust_attachment.html", "View customer attachments" ));
405 myMenu41.add(new WebFXMenuItem("Customer email settings", "http://localhost/freeside/misc/manage_cust_email.html", "" ));
406 myMenu41.width = 256;
407
408 myMenu40.add(new WebFXMenuItem("Customers", null, "Customer tools", myMenu41 ));
409 var myMenu42 = new WebFXMenu;
410 myMenu42.emptyText = '';
411 myMenu42.add(new WebFXMenuItem("Quick payment entry", "http://localhost/freeside/misc/batch-cust_pay.html", "Enter multiple payments in a batch" ));
412 myMenu42.add(new WebFXMenuItem("Download invoice batches", "http://localhost/freeside/search/bill_batch.cgi", "" ));
413 myMenu42.width = 256;
414
415 myMenu40.add(new WebFXMenuItem("Billing", null, "Payment and invoice tools", myMenu42 ));
416 var myMenu43 = new WebFXMenu;
417 myMenu43.emptyText = '';
418 var myMenu44 = new WebFXMenu;
419 myMenu44.emptyText = '';
420 myMenu44.add(new WebFXMenuItem("Overview", "http://localhost/freeside/rt/Articles/index.html", "" ));
421 myMenu44.add(new WebFXMenuItem("Search", "http://localhost/freeside/rt/Articles/Article/Search.html", "" ));
422 myMenu44.add(new WebFXMenuItem("Topics", "http://localhost/freeside/rt/Articles/Topics.html", "" ));
423 myMenu44.width = 256;
424
425 myMenu43.add(new WebFXMenuItem("Articles", null, "", myMenu44 ));
426 myMenu43.add(new WebFXMenuItem("My Day", "http://localhost/freeside/rt/Tools/MyDay.html", "" ));
427 myMenu43.add(new WebFXMenuItem("My Reminders", "http://localhost/freeside/rt/Tools/MyReminders.html", "" ));
428 myMenu43.add(new WebFXMenuItem("Offline", "http://localhost/freeside/rt/Tools/Offline.html", "" ));
429 myMenu43.add(new WebFXMenuItem("Approval", "http://localhost/freeside/rt/Approvals/", "" ));
430 myMenu43.width = 256;
431
432 myMenu40.add(new WebFXMenuItem("Ticketing", null, "Ticketing tools", myMenu43 ));
433 var myMenu45 = new WebFXMenu;
434 myMenu45.emptyText = '';
435 myMenu45.add(new WebFXMenuItem("Bulk DID Orders", "http://localhost/freeside/browse/did_order.html", "View/manage bulk DID orders" ));
436 myMenu45.add(new WebFXMenuItem("Business card scan", "http://localhost/freeside/edit/prospect_main-upload.html", "" ));
437 myMenu45.width = 256;
438
439 myMenu40.add(new WebFXMenuItem("Miscellaneous", null, "", myMenu45 ));
440 var myMenu46 = new WebFXMenu;
441 myMenu46.emptyText = '';
442 myMenu46.add(new WebFXMenuItem("Customers", "http://localhost/freeside/misc/cust_main-import.cgi", "" ));
443 myMenu46.add(new WebFXMenuItem("Package definitions", "http://localhost/freeside/misc/part_pkg-import.html", "" ));
444 myMenu46.add(new WebFXMenuItem("Customer packages", "http://localhost/freeside/misc/cust_pkg-import.html", "" ));
445 myMenu46.add(new WebFXMenuItem("Customer comments", "http://localhost/freeside/misc/cust_main_note-import.html", "" ));
446 myMenu46.add(new WebFXMenuItem("One-time charges", "http://localhost/freeside/misc/cust_main-import_charges.cgi", "" ));
447 myMenu46.add(new WebFXMenuItem("Payments", "http://localhost/freeside/misc/cust_pay-import.cgi", "" ));
448 myMenu46.add(new WebFXMenuItem("Credits", "http://localhost/freeside/misc/cust_credit-import.html", "" ));
449 myMenu46.add(new WebFXMenuItem("Phone numbers (DIDs)", "http://localhost/freeside/misc/phone_avail-import.html", "" ));
450 myMenu46.add(new WebFXMenuItem("Call Detail Records (CDRs)", "http://localhost/freeside/misc/cdr-import.html", "" ));
451 myMenu46.width = 256;
452
453 myMenu40.add(new WebFXMenuItem("Importing", null, "Import tools", myMenu46 ));
454 var myMenu47 = new WebFXMenu;
455 myMenu47.emptyText = '';
456 myMenu47.add(new WebFXMenuItem("Status", "http://localhost/freeside/view/Status.html", "System status" ));
457 myMenu47.add(new WebFXMenuItem("Job Queue", "http://localhost/freeside/search/queue.html", "View pending job queue" ));
458 myMenu47.width = 256;
459
460 myMenu40.add(new WebFXMenuItem("System", null, "System tools", myMenu47 ));
461 myMenu40.width = 256;
462
463           myBar.add(new WebFXMenuButton('Tools', null, 'Tools', myMenu40 ));
464
465
466           var myMenu48 = new WebFXMenu;
467 myMenu48.emptyText = '';
468 myMenu48.add(new WebFXMenuItem("Settings", "http://localhost/freeside/config/config-view.cgi", "" ));
469 myMenu48.add(new WebFXMenuSeparator());
470 var myMenu49 = new WebFXMenu;
471 myMenu49.emptyText = '';
472 myMenu49.add(new WebFXMenuItem("Agent types", "http://localhost/freeside/browse/agent_type.cgi", "Agent types define groups of package definitions that you can then assign to particular agents" ));
473 myMenu49.add(new WebFXMenuItem("Agents", "http://localhost/freeside/browse/agent.cgi", "Agents are resellers of your service. Agents may be limited to a subset of your full offerings (via their type)" ));
474 myMenu49.add(new WebFXMenuItem("Agent payment gateways", "http://localhost/freeside/browse/payment_gateway.html", "Credit card and electronic check processors for agent overrides" ));
475 myMenu49.width = 256;
476
477 myMenu48.add(new WebFXMenuItem("Companies", null, "", myMenu49 ));
478 var myMenu50 = new WebFXMenu;
479 myMenu50.emptyText = '';
480 myMenu50.add(new WebFXMenuItem("Sales People", "http://localhost/freeside/browse/sales.html", "Sales people bring in new business." ));
481 myMenu50.width = 256;
482
483 myMenu48.add(new WebFXMenuItem("Sales People", null, "", myMenu50 ));
484 var myMenu51 = new WebFXMenu;
485 myMenu51.emptyText = '';
486 myMenu51.add(new WebFXMenuItem("Employees", "http://localhost/freeside/browse/access_user.html", "Setup internal users" ));
487 myMenu51.add(new WebFXMenuItem("Employee groups", "http://localhost/freeside/browse/access_group.html", "Employee groups allow you to control access to the backend" ));
488 myMenu51.add(new WebFXMenuItem("Installer availability", "http://localhost/freeside/browse/sched_item.html", "Installer availability" ));
489 myMenu51.width = 256;
490
491 myMenu48.add(new WebFXMenuItem("Employees", null, "", myMenu51 ));
492 myMenu48.add(new WebFXMenuSeparator());
493 var myMenu52 = new WebFXMenu;
494 myMenu52.emptyText = '';
495 myMenu52.add(new WebFXMenuItem("Customer tags", "http://localhost/freeside/browse/part_tag.html", "" ));
496 myMenu52.add(new WebFXMenuItem("Customer classes", "http://localhost/freeside/browse/cust_class.html", "Customer classes define groups of customers for reporting." ));
497 myMenu52.add(new WebFXMenuItem("Customer categories", "http://localhost/freeside/browse/cust_category.html", "Customer categories define groups of customer classes." ));
498 myMenu52.add(new WebFXMenuSeparator());
499 myMenu52.add(new WebFXMenuItem("Contact types", "http://localhost/freeside/browse/contact_class.html", "" ));
500 myMenu52.width = 256;
501
502 myMenu48.add(new WebFXMenuItem("Customers", null, "", myMenu52 ));
503 var myMenu53 = new WebFXMenu;
504 myMenu53.emptyText = '';
505 myMenu53.add(new WebFXMenuItem("Package definitions", "http://localhost/freeside/browse/part_pkg.cgi", "One or more services are grouped together into a package and given pricing information. Customers purchase packages, not services" ));
506 myMenu53.add(new WebFXMenuItem("Package classes", "http://localhost/freeside/browse/pkg_class.html", "Package classes define groups of packages, for taxation, ordering convenience and reporting." ));
507 myMenu53.add(new WebFXMenuItem("Package categories", "http://localhost/freeside/browse/pkg_category.html", "Package categories define groups of package classes, for invoice sections." ));
508 myMenu53.add(new WebFXMenuItem("Package report classes", "http://localhost/freeside/browse/part_pkg_report_option.html", "Package classes define optional groups of packages for reporting only." ));
509 myMenu53.add(new WebFXMenuItem("Fees", "http://localhost/freeside/browse/part_fee.html", "" ));
510 myMenu53.add(new WebFXMenuItem("Discounts", "http://localhost/freeside/browse/discount.html", "" ));
511 myMenu53.add(new WebFXMenuItem("Discount classes", "http://localhost/freeside/browse/discount_class.html", "" ));
512 var myMenu54 = new WebFXMenu;
513 myMenu54.emptyText = '';
514 myMenu54.add(new WebFXMenuItem("Cancel reasons", "http://localhost/freeside/browse/reason.html?class=C", "Cancel reasons explain why a service was cancelled." ));
515 myMenu54.add(new WebFXMenuItem("Cancel reason types", "http://localhost/freeside/browse/reason_type.html?class=C", "Cancel reason types define groups of reasons." ));
516 myMenu54.add(new WebFXMenuItem("Suspend reasons", "http://localhost/freeside/browse/reason.html?class=S", "Suspend reasons explain why a service was suspended." ));
517 myMenu54.add(new WebFXMenuItem("Suspend reason types", "http://localhost/freeside/browse/reason_type.html?class=S", "Suspend reason types define groups of reasons." ));
518 myMenu54.width = 256;
519
520 myMenu53.add(new WebFXMenuItem("Cancel/Suspend Reasons", null, "", myMenu54 ));
521 myMenu53.width = 256;
522
523 myMenu48.add(new WebFXMenuItem("Packages", null, "", myMenu53 ));
524 var myMenu55 = new WebFXMenu;
525 myMenu55.emptyText = '';
526 myMenu55.add(new WebFXMenuItem("Service definitions", "http://localhost/freeside/browse/part_svc.cgi", "Services are items you offer to your customers" ));
527 myMenu55.add(new WebFXMenuItem("Service classes", "http://localhost/freeside/browse/part_svc_class.html", "Services classes are user-defined, informational types for services" ));
528 myMenu55.add(new WebFXMenuItem("Service dependencies", "http://localhost/freeside/browse/part_svc_link.html", "Services depencies define rules between service definitions" ));
529 myMenu55.add(new WebFXMenuItem("Provisioning exports", "http://localhost/freeside/browse/part_export.cgi", "Provisioning services to external machines, databases and APIs" ));
530 var myMenu56 = new WebFXMenu;
531 myMenu56.emptyText = '';
532 myMenu56.add(new WebFXMenuItem("Access numbers", "http://localhost/freeside/browse/svc_acct_pop.cgi", "Points of Presence" ));
533 myMenu56.width = 256;
534
535 myMenu55.add(new WebFXMenuItem("Dialup", null, "", myMenu56 ));
536 var myMenu57 = new WebFXMenu;
537 myMenu57.emptyText = '';
538 myMenu57.add(new WebFXMenuItem("Towers", "http://localhost/freeside/browse/tower.html", "Towers and sectors" ));
539 myMenu57.add(new WebFXMenuItem("Routers", "http://localhost/freeside/browse/router.cgi", "Broadband access routers" ));
540 myMenu57.add(new WebFXMenuItem("Address blocks", "http://localhost/freeside/browse/addr_block.cgi", "Manage address blocks and block assignments to broadband routers" ));
541 myMenu57.add(new WebFXMenuItem("Address ranges", "http://localhost/freeside/browse/addr_range.html", "Designate special address ranges" ));
542 myMenu57.width = 256;
543
544 myMenu55.add(new WebFXMenuItem("Wireless broadband", null, "", myMenu57 ));
545 var myMenu58 = new WebFXMenu;
546 myMenu58.emptyText = '';
547 myMenu58.add(new WebFXMenuItem("View/Edit phone device types", "http://localhost/freeside/browse/part_device.html", "Phone device types" ));
548 myMenu58.add(new WebFXMenuItem("View/Edit bulk DID vendors", "http://localhost/freeside/browse/did_vendor.html", "Bulk DID vendors" ));
549 myMenu58.add(new WebFXMenuItem("View/Edit Carriers", "http://localhost/freeside/browse/cdr_carrier.html", "Carriers" ));
550 myMenu58.width = 256;
551
552 myMenu55.add(new WebFXMenuItem("Phone", null, "", myMenu58 ));
553 var myMenu59 = new WebFXMenu;
554 myMenu59.emptyText = '';
555 myMenu59.add(new WebFXMenuItem("RADIUS Groups", "http://localhost/freeside/browse/radius_group.html", "Manage RADIUS groups" ));
556 myMenu59.add(new WebFXMenuItem("RADIUS Clients", "http://localhost/freeside/browse/nas.html", "Manage RADIUS clients" ));
557 myMenu59.width = 256;
558
559 myMenu55.add(new WebFXMenuItem("RADIUS", null, "", myMenu59 ));
560 var myMenu60 = new WebFXMenu;
561 myMenu60.emptyText = '';
562 myMenu60.add(new WebFXMenuItem("Cable providers", "http://localhost/freeside/browse/cable_provider.html", "" ));
563 myMenu60.add(new WebFXMenuItem("Cable modem models", "http://localhost/freeside/browse/cable_model.html", "" ));
564 myMenu60.width = 256;
565
566 myMenu55.add(new WebFXMenuItem("Cable", null, "", myMenu60 ));
567 var myMenu61 = new WebFXMenu;
568 myMenu61.emptyText = '';
569 myMenu61.add(new WebFXMenuItem("Conferencing types", "http://localhost/freeside/browse/conferencing_type.html", "" ));
570 myMenu61.add(new WebFXMenuItem("Quality levels", "http://localhost/freeside/browse/conferencing_quality.html", "" ));
571 myMenu61.width = 256;
572
573 myMenu55.add(new WebFXMenuItem("Conferencing", null, "", myMenu61 ));
574 var myMenu62 = new WebFXMenu;
575 myMenu62.emptyText = '';
576 myMenu62.add(new WebFXMenuItem("Alarm system vendors", "http://localhost/freeside/browse/alarm_system.html", "" ));
577 myMenu62.add(new WebFXMenuItem("Alarm system types", "http://localhost/freeside/browse/alarm_type.html", "" ));
578 myMenu62.add(new WebFXMenuItem("Alarm central stations", "http://localhost/freeside/browse/alarm_station.html", "" ));
579 myMenu62.width = 256;
580
581 myMenu55.add(new WebFXMenuItem("Alarm", null, "", myMenu62 ));
582 var myMenu63 = new WebFXMenu;
583 myMenu63.emptyText = '';
584 myMenu63.add(new WebFXMenuItem("Circuit types", "http://localhost/freeside/browse/circuit_type.html", "" ));
585 myMenu63.add(new WebFXMenuItem("Circuit providers", "http://localhost/freeside/browse/circuit_provider.html", "" ));
586 myMenu63.add(new WebFXMenuItem("Termination types", "http://localhost/freeside/browse/circuit_termination.html", "" ));
587 myMenu63.width = 256;
588
589 myMenu55.add(new WebFXMenuItem("Circuits", null, "", myMenu63 ));
590 myMenu55.add(new WebFXMenuItem("Hardware types", "http://localhost/freeside/browse/hardware_class.html", "Set up hardware type catalog" ));
591 myMenu55.width = 256;
592
593 myMenu48.add(new WebFXMenuItem("Services", null, "", myMenu55 ));
594 myMenu48.add(new WebFXMenuSeparator());
595 var myMenu64 = new WebFXMenu;
596 myMenu64.emptyText = '';
597 myMenu64.add(new WebFXMenuItem("Vendor classes", "http://localhost/freeside/browse/vend_class.html", "" ));
598 myMenu64.add(new WebFXMenuItem("Vendors", "http://localhost/freeside/browse/vend_main.html", "" ));
599 myMenu64.width = 256;
600
601 myMenu48.add(new WebFXMenuItem("Vendors", null, "", myMenu64 ));
602 myMenu48.add(new WebFXMenuSeparator());
603 var myMenu65 = new WebFXMenu;
604 myMenu65.emptyText = '';
605 myMenu65.add(new WebFXMenuItem("Billing events", "http://localhost/freeside/browse/part_event.html", "Billing actions for customers, invoices and packages" ));
606 myMenu65.add(new WebFXMenuItem("Invoice configurations", "http://localhost/freeside/browse/invoice_conf.html", "Adjust invoice settings for special-purpose notices" ));
607 myMenu65.add(new WebFXMenuItem("Invoice templates", "http://localhost/freeside/browse/invoice_template.html", "Edit templates for HTML, plaintext and typeset invoices" ));
608 myMenu65.add(new WebFXMenuSeparator());
609 myMenu65.add(new WebFXMenuItem("Prepaid cards", "http://localhost/freeside/search/prepay_credit.html", "View outstanding cards, generate new cards" ));
610 var myMenu66 = new WebFXMenu;
611 myMenu66.emptyText = '';
612 myMenu66.add(new WebFXMenuItem("Rate plans", "http://localhost/freeside/browse/rate.cgi", "Manage rate plans" ));
613 myMenu66.add(new WebFXMenuItem("Regions and prefixes", "http://localhost/freeside/browse/rate_region.html", "Manage regions and prefixes" ));
614 myMenu66.add(new WebFXMenuItem("Usage classes", "http://localhost/freeside/browse/usage_class.html", "Usage classes define groups of usage for taxation." ));
615 myMenu66.add(new WebFXMenuItem("Time periods", "http://localhost/freeside/browse/rate_time.html", "Time periods define days and hours for rate plans" ));
616 myMenu66.add(new WebFXMenuItem("Edit rates with Excel", "http://localhost/freeside/misc/rate_edit_excel.html", "Download and edit rates with Excel, then upload changes." ));
617 myMenu66.add(new WebFXMenuSeparator());
618 myMenu66.add(new WebFXMenuItem("Tiering plans", "http://localhost/freeside/browse/rate_tier.html", "Rating tiers" ));
619 myMenu66.width = 256;
620
621 myMenu65.add(new WebFXMenuItem("Call rates and regions", null, "Manage rate plans, regions and prefixes for VoIP and call billing", myMenu66 ));
622 myMenu65.add(new WebFXMenuSeparator());
623 myMenu65.add(new WebFXMenuItem("Locales and tax rates", "http://localhost/freeside/browse/cust_main_county.cgi", "Change tax rates, or break down a country into states, or a state into counties and assign different tax rates to each" ));
624 myMenu65.add(new WebFXMenuItem("Tax classes", "http://localhost/freeside/browse/part_pkg_taxclass.html", "Tax classes" ));
625 myMenu65.add(new WebFXMenuSeparator());
626 myMenu65.add(new WebFXMenuItem("Credit reasons", "http://localhost/freeside/browse/reason.html?class=R", "Credit reasons explain why a credit was issued." ));
627 myMenu65.add(new WebFXMenuItem("Credit reason types", "http://localhost/freeside/browse/reason_type.html?class=R", "Credit reason types define groups of reasons." ));
628 myMenu65.add(new WebFXMenuSeparator());
629 myMenu65.add(new WebFXMenuItem("Refund reasons", "http://localhost/freeside/browse/reason.html?class=F", "Refund reasons explain why a refund was issued." ));
630 myMenu65.add(new WebFXMenuItem("Refund reason types", "http://localhost/freeside/browse/reason_type.html?class=F", "Refund reason types define groups of reasons." ));
631 myMenu65.width = 256;
632
633 myMenu48.add(new WebFXMenuItem("Billing", null, "", myMenu65 ));
634 myMenu48.add(new WebFXMenuSeparator());
635 var myMenu67 = new WebFXMenu;
636 myMenu67.emptyText = '';
637 myMenu67.add(new WebFXMenuItem("Message templates", "http://localhost/freeside/browse/msg_template.html", "Templates for customer notices" ));
638 myMenu67.add(new WebFXMenuItem("Advertising sources", "http://localhost/freeside/browse/part_referral.html", "Where a customer heard about your service." ));
639 myMenu67.add(new WebFXMenuItem("Custom fields", "http://localhost/freeside/browse/part_virtual_field.html", "Locally defined fields" ));
640 myMenu67.add(new WebFXMenuItem("Translation strings", "http://localhost/freeside/browse/msgcat.html", "Translations and other customizable labels for each locale" ));
641 myMenu67.add(new WebFXMenuItem("Inventory classes and inventory", "http://localhost/freeside/browse/inventory_class.html", "Setup inventory classes and stock inventory" ));
642 myMenu67.add(new WebFXMenuItem("Upload targets", "http://localhost/freeside/browse/upload_target.html", "Billing and payment upload destinations" ));
643 myMenu67.width = 256;
644
645 myMenu48.add(new WebFXMenuItem("Miscellaneous", null, "", myMenu67 ));
646 myMenu48.width = 256;
647
648           myBar.add(new WebFXMenuButton('Configuration', null, 'Configuration and setup', myMenu48 ));
649
650
651           var myMenu68 = new WebFXMenu;
652 myMenu68.emptyText = '';
653 myMenu68.add(new WebFXMenuItem("Billing documentation", "http://www.freeside.biz/mediawiki/index.php/Freeside:4:Documentation", "Freeside documentation" ));
654 myMenu68.add(new WebFXMenuItem("Ticketing documentation", "http://wiki.bestpractical.com/", "Request Tracker Wiki" ));
655 myMenu68.add(new WebFXMenuSeparator());
656 myMenu68.add(new WebFXMenuItem("About Freeside v5.0git", "javascript:about_freeside()", "" ));
657 myMenu68.add(new WebFXMenuItem("About RT v4.2.11", "http://www.bestpractical.com/rt", "Request Tracker Homepage" ));
658 myMenu68.width = 256;
659
660           myBar.add(new WebFXMenuButton('Help', null, '', myMenu68 ));
661
662
663   myBar.show( null, 'vertical' );
664   myBar.width = 154;
665
666 </SCRIPT>
667
668
669
670
671       <link rel="stylesheet" href="http://localhost/freeside/elements/jquery-ui.min.css">
672       <SCRIPT SRC="http://localhost/freeside/elements/jquery.js"></SCRIPT>
673       <SCRIPT SRC="http://localhost/freeside/elements/jquery-ui.min.js"></SCRIPT>
674       <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/overlibmws.js"></SCRIPT>
675   <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/overlibmws_iframe.js"></SCRIPT>
676   <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/overlibmws_draggable.js"></SCRIPT>
677   <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/overlibmws_crossframe.js"></SCRIPT>
678   <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/iframecontentmws.js"></SCRIPT>
679   <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/ajaxcontentmws.js"></SCRIPT>
680
681     <SCRIPT TYPE="text/javascript">
682
683   function rs_init_object() {
684     var A;
685     try {
686       A=new ActiveXObject("Msxml2.XMLHTTP");
687     } catch (e) {
688       try {
689         A=new ActiveXObject("Microsoft.XMLHTTP");
690       } catch (oc) {
691         A=null;
692       }
693     }
694     if(!A && typeof XMLHttpRequest != "undefined")
695       A = new XMLHttpRequest();
696     if (!A)
697       alert("Can't create XMLHttpRequest object");
698     return A;
699
700   }
701
702 </SCRIPT>
703
704
705     
706
707   </HEAD>
708   <BODY BGCOLOR="#f8f8f8"  STYLE="margin-top:0; margin-bottom:0; margin-left:0px; margin-right:0px">
709     <table width="100%" CELLPADDING=0 CELLSPACING=0 STYLE="padding-left:0px; padding-right:4px" CLASS="fshead">
710       <tr>
711         <td BGCOLOR="#ffffff"><IMG BORDER=0 ALT="freeside" HEIGHT="36" SRC="http://localhost/freeside/view/REAL_logo.cgi"></td>
712         <td align=left BGCOLOR="#ffffff"> <!-- valign="top" -->
713           <font size=6>Freeside Test 5.0.1</font>
714         </td>
715         <td align=right valign=top BGCOLOR="#ffffff"><FONT SIZE="-1">Logged in as <b>test&nbsp;</b> <FONT SIZE="-2"><a href="http://localhost/freeside/loginout/logout.html">logout</a></FONT><br></FONT><FONT SIZE="-2"><a href="http://localhost/freeside/pref/pref.html" STYLE="color: #000000">Preferences</a>
716           <BR></FONT>
717         </td>
718       </tr>
719     </table>
720
721     <TABLE WIDTH="100%" CELLSPACING=0 CELLPADDING=0>
722
723 <link href="http://localhost/freeside/elements/freeside-menu.css" type="text/css" rel="stylesheet">
724
725
726       <TR CLASS="fsmenubar">
727
728
729         <TD COLSPAN="7" WIDTH="100%" STYLE="padding:1px 0px 0px 0px;border-top: 1px solid #7e0079" BGCOLOR="#dddddd">
730           <SCRIPT TYPE="text/javascript">
731             document.write(myBar);
732           </SCRIPT>
733         </TD>
734
735       </TR>
736
737       <TR CLASS="fssearchbar">
738
739         <TD COLSPAN=1 BGCOLOR="#dddddd" ALIGN="right" STYLE="padding-left:2px">
740           
741   <FORM ACTION="http://localhost/freeside/search/prospect_main.html" METHOD="GET" STYLE="margin:0">
742     <INPUT NAME="search_prospect" TYPE="text" VALUE="(name, company or phone)" STYLE="width:155px" onFocus="clearhint_search_prospect(this);" onClick="clearhint_search_prospect(this);" CLASS="fstext"><BR>
743     <A HREF="http://localhost/freeside/search/report_prospect_main.html" CLASS="fslink" STYLE="font-size: 11px">Adv</A>
744     <INPUT TYPE="submit" VALUE="Search prospects" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px;padding-left:1px;padding-right:1px">
745   </FORM>
746   
747
748
749 <SCRIPT TYPE="text/javascript">
750
751   function clearhint_search_prospect (what) {
752     if ( what.value == '(name, company or phone)' )
753       what.value = '';
754   }
755
756 </SCRIPT>
757
758         </TD>
759
760         <TD COLSPAN=1 BGCOLOR="#dddddd" ALIGN="right" STYLE="padding-left:2px">
761           
762   <FORM ACTION="http://localhost/freeside/search/cust_main.cgi" METHOD="POST" STYLE="margin:0">
763     <INPUT NAME="search_cust" TYPE="text" VALUE="(cust #, name, company or contact phone)" STYLE="width:246px" onFocus="clearhint_search_cust(this);" onClick="clearhint_search_cust(this);" CLASS="fstext"><BR>
764     <A HREF="http://localhost/freeside/search/report_cust_main.html" CLASS="fslink" STYLE="font-size: 11px">Advanced</A>
765     <INPUT TYPE="submit" VALUE="Search customers" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px">
766   </FORM>
767   
768
769
770 <SCRIPT TYPE="text/javascript">
771
772   function clearhint_search_cust (what) {
773     if ( what.value == '(cust #, name, company or contact phone)' )
774       what.value = '';
775   }
776
777 </SCRIPT>
778
779         </TD>
780
781         <TD COLSPAN=1 BGCOLOR="#dddddd" ALIGN="center">
782           
783 <SCRIPT TYPE="text/javascript">
784
785   function clearhint_search_address2 (what) {
786     if ( what.value == '(Unit #)' )
787       what.value = '';
788   }
789
790 </SCRIPT>
791
792         </TD>
793
794         <TD COLSPAN=1 BGCOLOR="#dddddd" ALIGN="right">
795           
796   <FORM ACTION="http://localhost/freeside/search/cust_bill.html" METHOD="GET" STYLE="margin:0;display:inline">
797     <INPUT NAME="invnum" TYPE="text" VALUE="(inv #)" STYLE="width:56px" onFocus="clearhint_search_invoice(this);" onClick="clearhint_search_invoice(this);" CLASS="fstext">
798     <A HREF="http://localhost/freeside/search/report_cust_bill.html" CLASS="fslink" STYLE="font-size: 11px">Adv</A>    <BR>
799     <INPUT TYPE="submit" VALUE="Search invoices" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px;padding-left:1px;padding-right:1px;margin-top:3px">
800   </FORM>
801   
802
803
804 <SCRIPT TYPE="text/javascript">
805
806   function clearhint_search_invoice (what) {
807     if ( what.value == '(inv #)' )
808       what.value = '';
809   }
810
811 </SCRIPT>
812
813         </TD>
814
815         <TD COLSPAN=1 BGCOLOR="#dddddd" ALIGN="right" STYLE="padding-left:2px">
816           
817   <FORM ACTION="http://localhost/freeside/search/cust_svc.html" METHOD="GET" STYLE="margin:0">
818     <INPUT NAME="search_svc" TYPE="text" VALUE="(user, email, ip, mac, domain or service phone)" STYLE="width:271px" onFocus="clearhint_search_svc(this);" onClick="clearhint_search_svc(this);" CLASS="fstext"><BR>
819     <A NOTYET="http://localhost/freeside/search/svc_Smarter.html" STYLE="color: #cccccc; font-size:11px">Advanced</A>
820     <INPUT TYPE="submit" VALUE="Search services" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px">
821   </FORM>
822   
823
824
825 <SCRIPT TYPE="text/javascript">
826
827   function clearhint_search_svc (what) {
828     if ( what.value == '(user, email, ip, mac, domain or service phone)' )
829       what.value = '';
830   }
831
832 </SCRIPT>
833
834         </TD>
835
836         <TD COLSPAN=1 BGCOLOR="#dddddd" ALIGN="right" STYLE="padding-left:2px;padding-right:2px">
837           
838   <FORM ACTION="http://localhost/freeside//rt/index.html" METHOD="GET" STYLE="margin:0">
839     <INPUT NAME="q" TYPE="text" VALUE="(ticket #, subject, email or fulltext:text)" STYLE="width:223px" onFocus="clearhint_search_ticket(this);" onClick="clearhint_search_ticket(this);" CLASS="fstext"><BR>
840     <A HREF="http://localhost/freeside//rt/Search/Build.html?NewQuery=1" CLASS="fslink" STYLE="font-size:11px">Advanced</A>
841     <INPUT TYPE="submit" VALUE="Search tickets" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px">
842   </FORM>
843   
844
845
846 <SCRIPT TYPE="text/javascript">
847
848   function clearhint_search_ticket (what) {
849     if ( what.value == '(ticket #, subject, email or fulltext:text)' )
850       what.value = '';
851   }
852
853 </SCRIPT>
854
855         </TD>
856
857       </TR>
858     </TABLE>
859
860
861
862     <TABLE WIDTH="100%" HEIGHT="100%" CELLSPACING=0 CELLPADDING=4>
863
864       <TR HEIGHT="100%">
865
866     <BR>
867         <TD CLASS="background" HEIGHT="100%" VALIGN="top"> <!-- WIDTH="100%"> -->
868
869           <H1>
870             View Test svc_phone: 152300260278657
871           </H1>
872
873           <BR>
874
875           
876
877
878   
879 <A HREF="http://localhost/freeside/view/cust_main.cgi?135">Internal Customer #<B>135</B>: <B>Olson Inc (Towne, Samara)</B></A> - <B><FONT COLOR="#00CC00">Active</FONT></B><TABLE BGCOLOR="#e8e8e8" BORDER=0 CELLSPACING=0><TR><TD VALIGN="top"><TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2><TR><TD ALIGN="right" VALIGN="top">Billing<BR>Address</TD><TD BGCOLOR="#ffffff">46706 Kadin Hill #780<BR>Trailer W 2-E<BR>Owensboro, KS  69113<BR></TD></TR><TR><TD></TD><TD BGCOLOR="#ffffff">Day Phone 297-868-7684 x427<BR>Night Phone 538-045-0820</TD></TR></TABLE></TD><TD VALIGN="top"><TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2><TR><TD ALIGN="right" VALIGN="top">Service<BR>Address</TD><TD BGCOLOR="#ffffff">46706 Kadin Hill #780<BR>Trailer W 2-E<BR>Owensboro, KS  69113</TD></TR></TABLE></TD></TR><TR><TD COLSPAN="2"><B><FONT COLOR="#00CC00">Active</FONT></B> - Monthly anniversary phone x4</TD></TR><TR><TD COLSPAN="2"><B><FONT COLOR="#00CC00">Active</FONT></B> - Monthly prorated broadband</TD></TR><TR><TD COLSPAN="2"><B><FONT COLOR="#00CC00">Active</FONT></B> - Annual subscription domain</TD></TR></TABLE></DIV>
880
881   <BR>
882
883
884
885 Service #<B>403</B>
886 <SCRIPT>
887 function areyousure_delete() {
888   if (confirm('Permanently delete this service?') == true)
889     window.location.href = 'http://localhost/freeside/misc/unprovision.cgi?403';
890 }
891 </SCRIPT>
892 | <A HREF="http://localhost/freeside/edit/svc_phone.cgi?403">Edit this Test svc_phone</A>
893 | <A HREF="javascript:areyousure_delete()">Unprovision this Service</A>
894
895
896
897 <BR>
898
899 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=0><TR><TD><TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
900
901       <TR>
902         <TD ALIGN="right">
903           Country code
904         </TD>
905
906         <TD CLASS="content">
907           1
908         </TD>
909       </TR>
910
911       <TR>
912         <TD ALIGN="right">
913           Phone number
914         </TD>
915
916         <TD CLASS="content">
917           152300260278657
918         </TD>
919       </TR>
920
921       <TR>
922         <TD ALIGN="right">
923           PBX
924         </TD>
925
926         <TD CLASS="content">
927           
928         </TD>
929       </TR>
930
931       <TR>
932         <TD ALIGN="right">
933           SIP password
934         </TD>
935
936         <TD CLASS="content">
937           5PLbTRKhIKSCPjd8
938         </TD>
939       </TR>
940
941       <TR>
942         <TD ALIGN="right">
943           Voicemail PIN
944         </TD>
945
946         <TD CLASS="content">
947           79142
948         </TD>
949       </TR>
950
951       <TR>
952         <TD ALIGN="right">
953           Circuit
954         </TD>
955
956         <TD CLASS="content">
957           <A HREF="http://localhost/freeside/view/svc_circuit.html?"></A>
958         </TD>
959       </TR>
960
961
962
963
964 </TABLE></TD></TR></TABLE>
965
966 <BR>
967
968
969
970
971   E911 Information<TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=0><TR><TD><TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2><TR><TD>Location</TD><TD BGCOLOR="#FFFFFF">Default service location<BR>46706 Kadin Hill #780<BR>Trailer W 2-E<BR>Owensboro KS 69113</TD></TR></TABLE></TD></TR></TABLE><BR><A HREF="http://localhost/freeside/search/cdr.html?cdrbatchnum=__ALL__;charged_party_or_src=152300260278657;freesidestatus=NULL">View pending CDRs</A> | <A HREF="http://localhost/freeside/search/cdr.html?cdrbatchnum=__ALL__;charged_party_or_src=152300260278657;freesidestatus=done">View billed CDRs</A> | <A HREF="http://localhost/freeside/search/cdr.html?cdrbatchnum=__ALL__;charged_party_or_src=152300260278657;freesidestatus=failed">View skipped CDRs</A><BR><A HREF="http://localhost/freeside/search/cdr.html?cdrbatchnum=__ALL__;dst=152300260278657">View incoming CDRs</A><BR>
972   <BR>
973
974
975 <FORM METHOD="GET" NAME="CreateTicketForm" STYLE="display:inline">
976 <SCRIPT TYPE="text/javascript">
977 function updateTicketLink() {
978   var link = document.getElementById('CreateTicketLink');
979   var selector = document.getElementById('Queue')
980   link.href = "http://localhost/freeside//rt/Ticket/Create.html?new-MemberOf=freeside://freeside/cust_svc/403;Requestors=;Queue=" + selector.options[selector.selectedIndex].value;
981 }
982 </SCRIPT>
983 <A NAME="tickets"><FONT CLASS="fsinnerbox-title">Tickets</FONT></A>
984 <A id="CreateTicketLink" HREF="http://localhost/freeside//rt/Ticket/Create.html?new-MemberOf=freeside%3A%2F%2Ffreeside%2Fcust_svc%2F403&Queue=1&Requestors=">Create new ticket</A>
985  in queue
986 <SELECT NAME="Queue" id="Queue" onchange="updateTicketLink()">
987 </SELECT>
988 <SCRIPT DEFER TYPE="text/javascript">updateTicketLink();</SCRIPT>
989 </FORM>
990
991  |
992 View
993 <A HREF="http://localhost/freeside//rt/Search/Results.html?Order=ASC&Query= Service.number = 403 AND ( Status = 'new' OR Status = 'open' OR Status = 'stalled' ) &RowsPerPage=50&OrderBy=id&Page=1&Format=%27%20%20%20%3Cb%3E%3Ca%20href%3D%22http://localhost/freeside//rt/Ticket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23%27%2C%20%0A%27%3Cb%3E%3Ca%20href%3D%22http://localhost/freeside//rt/Ticket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject%27%2C%20%0A%27__Status__%27%2C%20%0A%27__QueueName__%27%2C%20%0A%27__OwnerName__%27%2C%20%0A%27__Priority__%27%2C%20%0A%27__NEWLINE__%27%2C%20%0A%27%27%2C%20%0A%27%3Csmall%3E__Requestors__%3C%2Fsmall%3E%27%2C%20%0A%27%3Csmall%3E__CreatedRelative__%3C%2Fsmall%3E%27%2C%20%0A%27%3Csmall%3E__ToldRelative__%3C%2Fsmall%3E%27%2C%20%0A%27%3Csmall%3E__LastUpdatedRelative__%3C%2Fsmall%3E%27%2C%20%0A%27%3Csmall%3E__TimeLeft__%3C%2Fsmall%3E%27">new/open/stalled</A> |
994 <A HREF="http://localhost/freeside//rt/Search/Results.html?Order=ASC&Query= Service.number = 403 AND ( Status = 'resolved' ) &RowsPerPage=50&OrderBy=id&Page=1&Format=%27%20%20%20%3Cb%3E%3Ca%20href%3D%22http://localhost/freeside//rt/Ticket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23%27%2C%20%0A%27%3Cb%3E%3Ca%20href%3D%22http://localhost/freeside//rt/Ticket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject%27%2C%20%0A%27__Status__%27%2C%20%0A%27__QueueName__%27%2C%20%0A%27__OwnerName__%27%2C%20%0A%27__Priority__%27%2C%20%0A%27__NEWLINE__%27%2C%20%0A%27%27%2C%20%0A%27%3Csmall%3E__Requestors__%3C%2Fsmall%3E%27%2C%20%0A%27%3Csmall%3E__CreatedRelative__%3C%2Fsmall%3E%27%2C%20%0A%27%3Csmall%3E__ToldRelative__%3C%2Fsmall%3E%27%2C%20%0A%27%3Csmall%3E__LastUpdatedRelative__%3C%2Fsmall%3E%27%2C%20%0A%27%3Csmall%3E__TimeLeft__%3C%2Fsmall%3E%27">resolved</A>
995  <BR>
996
997
998 </TABLE>
999
1000
1001
1002
1003
1004         </TD>
1005       </TR>
1006     </TABLE>
1007   </BODY>
1008 </HTML>
1009
1010