<br><br>
<b>Bronze</b> - <b class="h6">$150/month</b> - Email support<br>
Non-emergency support via email; 24/7 emergency support via telephone
- or pager.<br>
+ or pager. 10% discount on additional consulting or customization work.<br>
<br>
<b>Silver</b> - <b class="h6">$300/month</b> - Email, IM and phone support with minor customizations<br>
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for up to five incidents/month.
- Includes 2 hours/month of customizations.<br>
+ Includes 2 hours/month of customizations. 20% discount on additional consulting or customization work.<br>
<br>
<b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support, direct developer access and significant customizations<br>
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for an unlimited number
of incidents. Direct access to all company developers and staff. Includes 12 hours/month
- of customizations.<br>
+ of customizations. 30% discount on additional consulting or customization work.<br>
<br>
<b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br>
- Unlimited support as above including direct access to all company developers and staff, plus 28 hours/month of customizations.<br>
+ Unlimited support as above including direct access to all company developers and staff, plus 28 hours/month of customizations. 40% discount on additional consulting or customization work.<br>
<br>
<b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
- Unlimited support as above including direct access to all company developers and staff, plus 60 hours/month of customizations.<br>
+ Unlimited support as above including direct access to all company developers and staff, plus 60 hours/month of customizations. 50% discount on additional consulting or customization work.<br>
</p>
</td>
</tr>