| For orders, a quotation or more information, contact - Ivan Kohler <ivan@sisd.com> or phone +1 415 462 1624 | + Ivan Kohler <ivan@freeside.biz> or phone +1 415 462 1624
|---|
Freeside and RT Installation service - $2000
Prefer your own hardware? This service includes complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of mailboxes, RADIUS, etc., and support through bringing the software live into a full production state and the first two months of usage.
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Installation of FreeRADIUS server with MySQL or PostgreSQL backend - $750
This service include complete installation, configuration, and integration
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All support contracts include quarterly upgrades, optional offsite backup, and fixes for any bugs in the Freeside software itself.
Bronze - $150/month - Email support
Non-emergency support via email; 24/7 emergency support via telephone
- or pager.
+ or pager. 10% discount on additional consulting or customization work.
Silver - $300/month - Email, IM and phone support with minor customizations
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for up to five incidents/month.
- Includes 2 hours/month of customizations.
+ Includes 2 hours/month of customizations. 20% discount on additional consulting or customization work.
Gold - $800/month - Unlimited email, IM and phone support, direct developer access and significant customizations
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for an unlimited number
of incidents. Direct access to all company developers and staff. Includes 12 hours/month
- of customizations.
+ of customizations. 30% discount on additional consulting or customization work.
- Platinum - $1600/month - Sponsorship and unlimited support with substantial customizations
- Unlimited support as above including direct access to all company developers and staff, plus 28 hours/month of customizations.
+ Platinum - $1600/month - Sponsorship and unlimited support, direct developer access and substantial customizations
+ Unlimited support as above including direct access to all company developers and staff, plus 28 hours/month of customizations. 40% discount on additional consulting or customization work.
- Diamond - $3200/month - Sponsorship and unlimited support with major customizations
- Unlimited support as above including direct access to all company developers and staff, plus 60 hours/month of customizations.
+ Diamond - $3200/month - Sponsorship and unlimited support, direct developer access and major customizations
+ Unlimited support as above including direct access to all company developers and staff, plus 60 hours/month of customizations. 50% discount on additional consulting or customization work.
One day on-site training - $1600
Half-day course for your sales and support representatives; time spent
as-needed with system administrators and bookkeeper/collections folks.
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Customizations and extensions to the software are quoted on an individual basis. Is Freeside missing a feature crucial to you? Contact us to discuss your needs.