X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=services.html;h=da820d27a749c33d8be7069e593bb8fa583ff376;hb=8f3f25f22686d70d0bc86fffaa8716b9bb2ebfd8;hp=f4720632f38dc4b161ad2c1a2b0db62d59801d80;hpb=7bea8504008033eef7c88836add14467fc28f44f;p=www.git

diff --git a/services.html b/services.html
index f472063..da820d2 100644
--- a/services.html
+++ b/services.html
@@ -27,8 +27,8 @@
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       <td align="left" valign="top">
 
-          <p><b>Freeside and RT Installation service</b> - <b class="h6">$2000</b><br>
-            Prefer your own hardware?  This service includes complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of mailboxes, RADIUS, etc., and support through bringing the software live into a full production state and the first two months of usage.
+          <p><b>Freeside implementation service</b> - <b class="h6">$2450</b><br>
+            Prefer your own hardware?  This service includes complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of mailboxes, RADIUS, etc., and support through bringing the software live into a full production state and the first three months of usage.
             <br>
           </p>
 
@@ -49,25 +49,17 @@
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-          <p><b>Installation of FreeRADIUS server with MySQL or PostgreSQL backend</b> - <b class="h6">$750</b><br>
+          <p><b>Installation of FreeRADIUS server with MySQL or PostgreSQL backend</b> - <b class="h6">$900</b><br>
             This service include complete installation, configuration, and integration 
             of the advanced, open-source FreeRADIUS RADIUS server, as well as 
             migration from your previous RADIUS configuration.</p>
           <p>
-            <b>Complete mail server (including migration from current mail server) - </b><b class="h6">$2500</b>, or<br>
-            <b>Complete mail server (new ISPs - no migration)</b> - <b class="h6">$1750</b><br>
-            This service includes installation and configuration of a complete mail server 
-            solution, including SMTP, POP/IMAP (with SSL support), webmail, virus 
-            filtering, user-configurable spam filtering, virtual domain capability, 
-            Freeside integration and migration from your current mail server. 
-            Typical timeframe is two weeks.<br>
-            <br>
-            <b>Legacy data import from QuickBooks or Rodopi</b> - (est.) <b class="h6">$2500</b>, or<br>
+            <b>Legacy data import from QuickBooks or Rodopi</b> - (est.) <b class="h6">$2950</b>, or<br>
             <b>Legacy data import from any other 
-            system</b> - (est.) <b class="h6">$3000</b><br>
-          Service includes writing a custom script to import your legacy data and running 
-          test billings concurrently with your live billing to ensure trouble-free 
-          cut-over. </P>
+            system</b> - (est.) <b class="h6">$3900</b><br>
+          Service includes writing custom import scripts to migrate your legacy data, refind by
+          test billing runs concurrently with your live billing to ensure trouble-free 
+          cut-over.</P>
       </td>
     </tr>
   </table>
@@ -86,40 +78,40 @@
             <p>All support contracts include:</p>
             <ul class="indented">
               <li>Quarterly upgrades.
-              <li>Optional offsite backup.
-              <li>Hotfixes for any critical bugs in the Freeside software itself.
+              <li>Offsite backup (optional).
+              <li>Temporary replacement server available
               <li>24/7 emergency support via telephone or pager.
             </ul>
-            <p><b>Bronze</b> - <b class="h6">$150/month</b> - Email support and upgrades
+            <p><b>Bronze</b> - <b class="h6">$195/month</b> - Email support and upgrades
             <ul class="indented">
               <li>Non-emergency support via email.
               <li>10% discount on additional consulting or customization work.
             </ul>
-            <p><b>Silver</b> - <b class="h6">$300/month</b> - Email, IM and phone support with minor customizations
+            <p><b>Silver</b> - <b class="h6">$395/month</b> - Email, IM and phone support with minor customizations
             <ul class="indented">
               <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
-              <li>2 hours/month of customizations.
+              <li>3 hours/month of customizations.
               <li>20% discount on additional consulting or customization work.
             </ul>
             <p><b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support, direct developer access and significant customizations
             <ul class="indented">
               <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
               <li>Direct access to all company developers and staff.
-              <li>12 hours/month of customizations.
+              <li>10 hours/month of customizations.
               <li>30% discount on additional consulting or customization work.
             </ul>
             <p><b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br>
             <ul class="indented">
               <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
               <li>Direct access to all company developers and staff.
-              <li>28 hours/month of customizations.
+              <li>24 hours/month of customizations.
               <li>40% discount on additional consulting or customization work.
             </ul>
             <p><b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
             <ul class="indented">
               <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
               <li>Direct access to all company developers and staff.
-              <li>60 hours/month of customizations.
+              <li>52 hours/month of customizations.
               <li>50% discount on additional consulting or customization work.
             </ul>
         </td>
@@ -139,11 +131,11 @@
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     <tr> 
       <td align="left" valign="top">
-          <p><b>One day on-site training</b> - <b class="h6">$2000</b><br>
+          <p><b>One day on-site training</b> - <b class="h6">$2450</b><br>
             Half-day course for your sales and support representatives; time spent 
             as-needed with system administrators and bookkeeper/collections folks.<br>
             <br>
-            <b>Three day on-site visit (two days training, one day live cutover)</b> - <b class="h6">$3200</b><br>
+            <b>Three day on-site visit (two days training, one day live cutover)</b> - <b class="h6">$3900</b><br>
             Typical training sessions consist of a half-day course for your system 
             administrators, a half-day course for your bookkeeper/collections 
             folks, and a full day course (or two half-day courses) for your sales