X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=services.html;h=4c910bb5fb6de9ee6609361d4125d3c11e6390b2;hb=356c2c3f2a103fadbc67195b6b7425f13def3360;hp=b0d94be7ba3ee6962f583c314ceb1e035f69664a;hpb=0533a28cdbe9563ab64ae83420d222ee60ec2e92;p=www.git

diff --git a/services.html b/services.html
index b0d94be..4c910bb 100644
--- a/services.html
+++ b/services.html
@@ -110,7 +110,8 @@
 
   <tr>
     <th><!--<B>Services included</B>--></th>
-    <th STYLE="background-color: #EDB53B"><B>Bronze</B></th>
+    <!--<th STYLE="background-color: #EDB53B"><B>Bronze</B></th>-->
+    <th STYLE="background-color: #FDC57B"><B>Bronze</B></th>
     <th STYLE="background-color: #DDDDDD"><B>Silver</B></th>
     <th STYLE="background-color: #FFEF04"><B>Gold</B></th>
     <th STYLE="background-color: #A7C0C0"><B>Platinum</B></th>
@@ -119,75 +120,97 @@
   </tr>
 
   <tr>
+    <th><!--<B>Services included</B>--></th>
+    <th STYLE="background-color: #EEEEEE">Basic maintenance only</th>
+    <th>Standard support</th>
+    <th>Most popular support level</th>
+    <th>Large customizations</th>
+    <th STYLE="background-color: #F0F0F0">Extensive customizations</th>
+    <th STYLE="background-color: #F0F0F0">Dedicated developer</th>
+  </tr>
+
+  <tr>
     <td>Monthly cost</td>
-    <td><B>$195</B></td>
+    <td STYLE="background-color: #EEEEEE"><B>$195</B></td>
     <td><B>$395</B></td>
     <td><B>$800</B></td>
     <td><B>$1600</B></td>
-    <td><B>$3200</B></td>
-    <td><B>$6400</B></td>
+    <td STYLE="background-color: #F0F0F0"><B>$3200</B></td>
+    <td STYLE="background-color: #F0F0F0"><B>$6400</B></td>
   </tr>
 
   <tr>
     <td>Upgrades</td>
+    <td STYLE="background-color: #EEEEEE"><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+  </tr>
+
+  <tr>
+    <td><a href="http://cardfortress.com/">CardFortress</a> offsite credit card storage<br>(for PCI compliance)</td>
+    <td STYLE="background-color: #EEEEEE"><span class="smyes">optional</span></td>
+    <td><span class="smyes">optional</span></td>
+    <td><span class="smyes">optional</span></td>
+    <td><span class="smyes">optional</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="smyes">optional</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="smyes">optional</span></td>
   </tr>
 
   <tr>
     <td>Email support</td>
+    <td STYLE="background-color: #EEEEEE"><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
-    <td>24/7 emergency support</td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
+    <td>Phone and IM support<br>(9am-8pm Eastern / 6am-5pm Pacific)</td>
+    <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
-    <td><a href="http://cardfortress.com/">CardFortress</a> offsite credit card storage<br>(for PCI compliance)</td>
-    <td><span class="smyes">optional</span></td>
-    <td><span class="smyes">optional</span></td>
-    <td><span class="smyes">optional</span></td>
-    <td><span class="smyes">optional</span></td>
-    <td><span class="smyes">optional</span></td>
-    <td><span class="smyes">optional</span></td>
+    <td>Support for VoIP/CDR billing and multiple companies</td>
+    <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
-    <td>Phone and IM support<br>(9am-8pm Eastern / 6am-5pm Pacific)</td>
+    <td>24/7 emergency support</td>
+    <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
     <td>Customization hours per month<br>(with "rollover" for unused time)</td>
-    <td><span class="no">&#x2716;</span></td>
+    <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="smyes">2&frac12; hours</span></td>
     <td><span class="smyes">8 hours</span></td>
     <td><span class="smyes">20 hours</span></td>
-    <td><span class="smyes">48 hours</span></td>
-    <td><span class="smyes">100 hours</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="smyes">48 hours</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="smyes">100 hours</span></td>
   </tr>
 
+<!-- we still do this for gold+, just trying to make the feature list more
+     concise
   <tr>
     <td>Dedicated project manager</td>
     <td><span class="no">&#x2716;</td>
@@ -197,25 +220,36 @@
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
   </tr>
+-->
 
   <tr>
     <td>Direct access to all developers and staff</td>
+    <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</td>
     <td><span class="no">&#x2716;</td>
     <td><span class="no">&#x2716;</td>
-    <td><span class="no">&#x2716;</td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
-    <td>Lead role in defining product roadmap and architecture</td>
+    <td>Lead role in defining product roadmap</td>
+    <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</td>
+    <td><span class="no">&#x2716;</td>
+    <td><span class="no">&#x2716;</td>
     <td><span class="no">&#x2716;</td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+  </tr>
+
+  <tr>
+    <td>Dedicated senior developer</td>
+    <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</td>
     <td><span class="no">&#x2716;</td>
     <td><span class="no">&#x2716;</td>
     <td><span class="no">&#x2716;</td>
-    <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
+    <td STYLE="background-color: #F0F0F0"><span class="no">&#x2716;</td>
+    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
 <!--
@@ -232,12 +266,12 @@
 
   <tr>
     <td>Discount on additional work<br>(consulting or customizations)</td>
-    <td><B>10%</B></td>
+    <td STYLE="background-color: #EEEEEE"><B>10%</B></td>
     <td><B>15%</B></td>
     <td><B>25%</B></td>
     <td><B>30%</B></td>
-    <td><B>40%</B></td>
-    <td><B>50%</B></td>
+    <td STYLE="background-color: #F0F0F0"><B>40%</B></td>
+    <td STYLE="background-color: #F0F0F0"><B>50%</B></td>
   </tr>
 
 </table>
@@ -258,12 +292,17 @@
     <tr>
       <td align="left" valign="top">
  
-          <p><b>Support add-on for High Availability / Replication</b> - <b class="h6">$395/month</b><br>
+          <p><b>High Availability / Replication</b> - <b class="h6">$395/month</b><br>
             This add-on support service supports High Availability
             configurations.  It includes support for streaming replication,
             hot standby and failover, as well as 24/7 proactive failover
             monitoring.
             </p>
+         <p><b>SureTax telecom taxation</b> - <b class="h6">$495/month</b><br>
+            This add-on support service includes discount access to the SureTax
+            service, providing a feed of up-to-date taxation data integrated
+            into Freeside for tax calculation.
+            </p>
       </td>
     </tr>
   </table>