X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=services.html;h=22284537a1eeb6792562f89a1570c9e2fec5ba79;hb=0b2be2c56cba4f0e401dd0f6c3e728e64bd509b4;hp=4c910bb5fb6de9ee6609361d4125d3c11e6390b2;hpb=d876a1a021a7419843bcdd9977bd0e7384ca8e0c;p=www.git
diff --git a/services.html b/services.html
index 4c910bb..2228453 100644
--- a/services.html
+++ b/services.html
@@ -36,27 +36,21 @@
One year (12 months) of email, phone and IM support.
- Basic implementation service - $2950
- Basic implementation service includes six months of support.
+
Basic implementation service - $3900
+ Installation, configuration, training and one year of support.
-
-
- Standard implementation service - $3900
- Standard implementation service includes a full year of support.
+
Standard implementation service - $6400
+ As basic, plus 20 hours of customizations.
Deluxe implementation package - $7900
- Deluxe implementation package includes a full year of support, plus 40 hours of customizations or a three day on-site visit for training and live cutover.
+ As basic, plus 40 hours of customizations, or a three day on-site visit for training and live cutover.
@@ -140,7 +134,7 @@
- Upgrades |
+ Upgrades (OS, database and Freeside) |
✔ |
✔ |
✔ |
@@ -159,6 +153,16 @@
optional |
+
+ Address verification / normalization (US) |
+ ✔ |
+ ✔ |
+ ✔ |
+ ✔ |
+ ✔ |
+ ✔ |
+
+
Email support |
✔ |
@@ -180,7 +184,7 @@
- Support for VoIP/CDR billing and multiple companies |
+ Support for advanced features (e.g. VoIP/CDR billing, commissions, multiple companies) |
✖ |
✔ |
✔ |
@@ -199,6 +203,16 @@
✔ |
+
+ Private mailing list for large providers |
+ ✖ |
+ ✖ |
+ ✔ |
+ ✔ |
+ ✔ |
+ ✔ |
+
+
Customization hours per month (with "rollover" for unused time) |
✖ |
@@ -213,8 +227,8 @@
concise
Dedicated project manager |
- ✖ |
- ✖ |
+ ✖ |
+ ✖ |
✔ |
✔ |
✔ |
@@ -224,9 +238,9 @@
Direct access to all developers and staff |
- ✖ |
- ✖ |
- ✖ |
+ ✖ |
+ ✖ |
+ ✖ |
✔ |
✔ |
✔ |
@@ -234,32 +248,32 @@
Lead role in defining product roadmap |
- ✖ |
- ✖ |
- ✖ |
- ✖ |
+ ✖ |
+ ✖ |
+ ✖ |
+ ✖ |
✔ |
✔ |
Dedicated senior developer |
- ✖ |
- ✖ |
- ✖ |
- ✖ |
- ✖ |
+ ✖ |
+ ✖ |
+ ✖ |
+ ✖ |
+ ✖ |
✔ |
@@ -281,6 +295,38 @@
+
+
+
+
+
+
+ Hosting
+ |
+
+
+
+ All hosting services include:
+
+ - Fully-managed (OS, database, application, security updates)
+
- Hosting in PCI level 1 compliant data centers (the same ones used for CardFortress)
+
- Streaming replication to geographically-diverse warm spare
+
- Separate daily backups
+
+
+ Basic hosting - $95/month
+ 4GB RAM, two CPU cores
+ Standard hosting - $195/month
+ 8GB RAM, two CPU cores
+ Deluxe hosting - $395/month
+ 16GB RAM, four CPU cores
+ |
+
+
+
+ |
+
+
@@ -291,24 +337,40 @@
|
-
+
+ Invoice printing and mailing - $1/invoice (B&W) or $1.20/invoice (color) (more than 1000 invoices/month? contact us for pricing)
+ Professional invoice printing and mailing. One low per-invoice
+ price includes everything: printing with your logo, envelope,
+ US first-class postage, and a perforated coupon and return envelope
+ for payments.
+
High Availability / Replication - $395/month
This add-on support service supports High Availability
configurations. It includes support for streaming replication,
hot standby and failover, as well as 24/7 proactive failover
monitoring.
+
+ LRN lookup for US voice providers - $0.0002/lookup (more than 500,000 calls/month? contact us for pricing)
+ Access to the LNP (local number portability) database ensures
+ accurate rating when not charging a single flat per-minute rate for
+ all US calls. It also allows an actual determination of interstate
+ vs. intrastate revenue, potentially reducing taxes owen compared to
+ using the FCC safe harbor percentage.
+
|
+