X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Fshare%2Fhtml%2FSearch%2FSimple.html;h=ab3bc4760ddadf5d02865ce0e06681faf23c2ed1;hb=b8988e1d3ac75af63c85e8563e57701030315a9e;hp=2f7996b9cba3d15f2e1abedccf7eb51db9231cb9;hpb=63a268637b2d51a8766412617724b9436439deb6;p=freeside.git diff --git a/rt/share/html/Search/Simple.html b/rt/share/html/Search/Simple.html index 2f7996b9c..ab3bc4760 100644 --- a/rt/share/html/Search/Simple.html +++ b/rt/share/html/Search/Simple.html @@ -1,40 +1,40 @@ %# BEGIN BPS TAGGED BLOCK {{{ -%# +%# %# COPYRIGHT: -%# -%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC -%# -%# +%# +%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC +%# +%# %# (Except where explicitly superseded by other copyright notices) -%# -%# +%# +%# %# LICENSE: -%# +%# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. -%# +%# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. -%# +%# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. -%# -%# +%# +%# %# CONTRIBUTION SUBMISSION POLICY: -%# +%# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) -%# +%# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that @@ -43,12 +43,10 @@ %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. -%# +%# %# END BPS TAGGED BLOCK }}} <& /Elements/Header, Title => $title &> -<& /Elements/Tabs, - current_toptab => "Search/Simple.html", - Title => $title +<& /Elements/Tabs &> % $m->callback( %ARGS, CallbackName => 'PreForm' ); @@ -56,17 +54,42 @@
-

<&|/l&>Search for tickets. Enter id numbers, queues by name, Owners by username and Requestors by email address.

- -

<&|/l&>Searching the full text of every ticket can take a long time, but if you need to do it, you can search for any word in full ticket history for any word by typing fulltext:word.

-

<&|/l&>RT will look for anything else you enter in ticket subjects.

- -
-
+% my @strong = qw( ); + +

<&|/l_unsafe, @strong &>Search for tickets by entering [_1]id[_2] numbers, subject words [_1]"in quotes"[_2], [_1]queues[_2] by name, Owners by [_1]username[_2], Requestors by [_1]email address[_2], and ticket [_1]statuses[_2]. Searching for [_1]@domainname.com[_2] will return tickets with requestors from that domain.

+ +

<&|/l&>Any word not recognized by RT is searched for in ticket subjects.

+ +% my $config = RT->Config->Get('FullTextSearch') || {}; +% my $fulltext_keyword = 'fulltext:'; +% if ( $config->{'Enable'} ) { +% if ( $config->{'Indexed'} ) { +

<&|/l, $fulltext_keyword &>You can search for any word in full ticket history by typing [_1]word.

+% } else { +

<&|/l, $fulltext_keyword &>Searching the full text of every ticket can take a long time, but if you need to do it, you can search for any word in full ticket history by typing [_1]word.

+% } +% } + +

<&|/l_unsafe, map { "$_" } qw(initial active inactive any) &>Entering [_1], [_2], [_3], or [_4] limits results to tickets with one of the respective types of statuses. Any individual status name limits results to just the statuses named. + +% if (RT->Config->Get('OnlySearchActiveTicketsInSimpleSearch', $session{'CurrentUser'})) { +% my $status_str = join ', ', map { loc($_) } RT::Queue->ActiveStatusArray; +<&|/l, $status_str &>Unless you specify a specific status, only tickets with active statuses ([_1]) are searched. +% } +

+ +

<&|/l_unsafe, map { "$_" } 'queue:"Example Queue"', 'owner:email@example.com' &>Start the search term with the name of a supported field followed by a colon, as in [_1] and [_2], to explicitly specify the search type.

+ +

<&|/l_unsafe, 'cf.Name:value' &>CFs may be searched using a similar syntax as above with [_1].

+ +% my $link_start = ''; +% my $link_end = ''; +

<&|/l_unsafe, $link_start, $link_end &>For the full power of RT's searches, please visit the [_1]search builder interface[_2].

+
% $m->callback( %ARGS, CallbackName => 'PostForm' ); @@ -78,7 +101,7 @@ my $title = loc("Search for tickets"); use RT::Search::Googleish; if ($q) { - my $tickets = new RT::Tickets( $session{'CurrentUser'} ); + my $tickets = RT::Tickets->new( $session{'CurrentUser'} ); $m->callback( %ARGS, query => \$q, CallbackName => 'ModifyQuery' ); if ($q =~ /^#?(\d+)$/) {