X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Flib%2FRT%2FLifecycle%2FTicket.pm;fp=rt%2Flib%2FRT%2FLifecycle%2FTicket.pm;h=3f6dc5e83219638b2c29c61ee540bbf4a0a2389d;hb=1c538bfabc2cd31f27067505f0c3d1a46cba6ef0;hp=0000000000000000000000000000000000000000;hpb=4f5619288413a185e9933088d9dd8c5afbc55dfa;p=freeside.git diff --git a/rt/lib/RT/Lifecycle/Ticket.pm b/rt/lib/RT/Lifecycle/Ticket.pm new file mode 100644 index 000000000..3f6dc5e83 --- /dev/null +++ b/rt/lib/RT/Lifecycle/Ticket.pm @@ -0,0 +1,125 @@ +# BEGIN BPS TAGGED BLOCK {{{ +# +# COPYRIGHT: +# +# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC +# +# +# (Except where explicitly superseded by other copyright notices) +# +# +# LICENSE: +# +# This work is made available to you under the terms of Version 2 of +# the GNU General Public License. A copy of that license should have +# been provided with this software, but in any event can be snarfed +# from www.gnu.org. +# +# This work is distributed in the hope that it will be useful, but +# WITHOUT ANY WARRANTY; without even the implied warranty of +# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +# General Public License for more details. +# +# You should have received a copy of the GNU General Public License +# along with this program; if not, write to the Free Software +# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +# 02110-1301 or visit their web page on the internet at +# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. +# +# +# CONTRIBUTION SUBMISSION POLICY: +# +# (The following paragraph is not intended to limit the rights granted +# to you to modify and distribute this software under the terms of +# the GNU General Public License and is only of importance to you if +# you choose to contribute your changes and enhancements to the +# community by submitting them to Best Practical Solutions, LLC.) +# +# By intentionally submitting any modifications, corrections or +# derivatives to this work, or any other work intended for use with +# Request Tracker, to Best Practical Solutions, LLC, you confirm that +# you are the copyright holder for those contributions and you grant +# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +# royalty-free, perpetual, license to use, copy, create derivative +# works based on those contributions, and sublicense and distribute +# those contributions and any derivatives thereof. +# +# END BPS TAGGED BLOCK }}} + +use strict; +use warnings; + +package RT::Lifecycle::Ticket; + +use base qw(RT::Lifecycle); + +=head2 Queues + +Returns L collection with queues that use this lifecycle. + +=cut + +sub Queues { + my $self = shift; + require RT::Queues; + my $queues = RT::Queues->new( RT->SystemUser ); + $queues->Limit( FIELD => 'Lifecycle', VALUE => $self->Name ); + return $queues; +} + +=head3 DefaultOnMerge + +Returns the status that should be used when tickets +are merged. + +=cut + +sub DefaultOnMerge { + my $self = shift; + return $self->DefaultStatus('on_merge'); +} + +=head3 ReminderStatusOnOpen + +Returns the status that should be used when reminders are opened. + +=cut + +sub ReminderStatusOnOpen { + my $self = shift; + return $self->DefaultStatus('reminder_on_open') || 'open'; +} + +=head3 ReminderStatusOnResolve + +Returns the status that should be used when reminders are resolved. + +=cut + +sub ReminderStatusOnResolve { + my $self = shift; + return $self->DefaultStatus('reminder_on_resolve') || 'resolved'; +} + +=head2 RegisterRights + +Ticket lifecycle rights are registered (and thus grantable) at the queue +level. + +=cut + +sub RegisterRights { + my $self = shift; + + my %rights = $self->RightsDescription( 'ticket' ); + + require RT::ACE; + + while ( my ($right, $description) = each %rights ) { + next if RT::ACE->CanonicalizeRightName( $right ); + + RT::Queue->AddRight( Status => $right => $description ); + } +} + +1;