X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Flib%2FRT%2FEmailParser.pm;h=dd73d9049feb7b1cae918648e4ac1b804d1ce32e;hb=8c450aab9bae89373c2c1b35c85597bb52299de3;hp=63c769836234ca278bbad4bb7d8d829403983b1d;hpb=e70abd21bab68b23488f7ef1ee2e693a3b365691;p=freeside.git diff --git a/rt/lib/RT/EmailParser.pm b/rt/lib/RT/EmailParser.pm index 63c769836..dd73d9049 100644 --- a/rt/lib/RT/EmailParser.pm +++ b/rt/lib/RT/EmailParser.pm @@ -1,40 +1,40 @@ # BEGIN BPS TAGGED BLOCK {{{ -# +# # COPYRIGHT: -# -# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC -# -# +# +# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC +# +# # (Except where explicitly superseded by other copyright notices) -# -# +# +# # LICENSE: -# +# # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. -# +# # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. -# +# # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA # 02110-1301 or visit their web page on the internet at # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. -# -# +# +# # CONTRIBUTION SUBMISSION POLICY: -# +# # (The following paragraph is not intended to limit the rights granted # to you to modify and distribute this software under the terms of # the GNU General Public License and is only of importance to you if # you choose to contribute your changes and enhancements to the # community by submitting them to Best Practical Solutions, LLC.) -# +# # By intentionally submitting any modifications, corrections or # derivatives to this work, or any other work intended for use with # Request Tracker, to Best Practical Solutions, LLC, you confirm that @@ -43,7 +43,7 @@ # royalty-free, perpetual, license to use, copy, create derivative # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. -# +# # END BPS TAGGED BLOCK }}} package RT::EmailParser; @@ -54,6 +54,7 @@ use base qw/RT::Base/; use strict; use warnings; + use Email::Address; use MIME::Entity; use MIME::Head; @@ -130,6 +131,8 @@ sub SmartParseMIMEEntityFromScalar { } }; + $self->RescueOutlook; + #If for some reason we weren't able to parse the message using a temp file # try it with a scalar if ( $@ || !$self->Entity ) { @@ -233,7 +236,7 @@ sub _DecodeBody { require MIME::Decoder; my $encoding = $entity->head->mime_encoding; - my $decoder = new MIME::Decoder $encoding; + my $decoder = MIME::Decoder->new($encoding); unless ( $decoder ) { $RT::Logger->error("Couldn't find decoder for '$encoding', switching to binary"); $old->is_encoded(0); @@ -242,7 +245,7 @@ sub _DecodeBody { require MIME::Body; # XXX: use InCore for now, but later must switch to files - my $new = new MIME::Body::InCore; + my $new = MIME::Body::InCore->new(); $new->binmode(1); $new->is_encoded(0); @@ -303,7 +306,7 @@ sub ParseCcAddressesFromHead { foreach my $AddrObj ( @ToObjs, @CcObjs ) { my $Address = $AddrObj->address; - my $user = RT::User->new($RT::SystemUser); + my $user = RT::User->new(RT->SystemUser); $Address = $user->CanonicalizeEmailAddress($Address); next if lc $args{'CurrentUser'}->EmailAddress eq lc $Address; next if $self->IsRTAddress($Address); @@ -339,7 +342,7 @@ sub IsRTAddress { return 1 if lc $comment_address eq lc $address; } - my $queue = RT::Queue->new( $RT::SystemUser ); + my $queue = RT::Queue->new( RT->SystemUser ); $queue->LoadByCols( CorrespondAddress => $address ); return 1 if $queue->id; @@ -360,16 +363,9 @@ Returns the same array with any IsRTAddress()es weeded out. sub CullRTAddresses { my $self = shift; - my @addresses= (@_); - my @addrlist; - - foreach my $addr( @addresses ) { - # We use the class instead of the instance - # because sloppy code calls this method - # without a $self - push (@addrlist, $addr) unless RT::EmailParser->IsRTAddress($addr); - } - return (@addrlist); + my @addresses = (@_); + + return grep { !$self->IsRTAddress($_) } @addresses; } @@ -430,8 +426,6 @@ sub LookupExternalUserInfo { $params{'EmailAddress'} = $EmailAddress; $params{'RealName'} = $RealName; - # See RT's contributed code for examples. - # http://www.fsck.com/pub/rt/contrib/ return ($FoundInExternalDatabase, %params); } @@ -543,7 +537,7 @@ sub ParseEmailAddress { my @addresses; # if it looks like a username / local only email if ($address_string !~ /@/ && $address_string =~ /^\w+$/) { - my $user = RT::User->new( $RT::SystemUser ); + my $user = RT::User->new( RT->SystemUser ); my ($id, $msg) = $user->Load($address_string); if ($id) { push @addresses, Email::Address->new($user->Name,$user->EmailAddress); @@ -558,6 +552,66 @@ sub ParseEmailAddress { } +=head2 RescueOutlook + +Outlook 2007/2010 have a bug when you write an email with the html format. +it will send a 'multipart/alternative' with both 'text/plain' and 'text/html' +in it. it's cool to have a 'text/plain' part, but the problem is the part is +not so right: all the "\n" in your main message will become "\n\n" :/ + +this method will fix this bug, i.e. replaces "\n\n" to "\n". +return 1 if it does find the problem in the entity and get it fixed. + +=cut + + +sub RescueOutlook { + my $self = shift; + my $mime = $self->Entity(); + return unless $mime; + + my $mailer = $mime->head->get('X-Mailer'); + # 12.0 is outlook 2007, 14.0 is 2010 + if ( $mailer && $mailer =~ /Microsoft(?:.*?)Outlook 1[2-4]\./ ) { + my $text_part; + if ( $mime->head->get('Content-Type') =~ m{multipart/mixed} ) { + my $first = $mime->parts(0); + if ( $first && $first->head->get('Content-Type') =~ m{multipart/alternative} ) + { + my $inner_first = $first->parts(0); + if ( $inner_first && $inner_first->head->get('Content-Type') =~ m{text/plain} ) + { + $text_part = $inner_first; + } + } + } + elsif ( $mime->head->get('Content-Type') =~ m{multipart/alternative} ) { + my $first = $mime->parts(0); + if ( $first && $first->head->get('Content-Type') =~ m{text/plain} ) { + $text_part = $first; + } + } + + if ($text_part) { + + # use the unencoded string + my $content = $text_part->bodyhandle->as_string; + if ( $content =~ s/\n\n/\n/g ) { + # only write only if we did change the content + if ( my $io = $text_part->open("w") ) { + $io->print($content); + $io->close; + return 1; + } + else { + $RT::Logger->error("can't write to body"); + } + } + } + } + return; +} + sub DESTROY { my $self = shift; @@ -567,9 +621,6 @@ sub DESTROY { -eval "require RT::EmailParser_Vendor"; -die $@ if ($@ && $@ !~ qr{^Can't locate RT/EmailParser_Vendor.pm}); -eval "require RT::EmailParser_Local"; -die $@ if ($@ && $@ !~ qr{^Can't locate RT/EmailParser_Local.pm}); +RT::Base->_ImportOverlays(); 1;