X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Fetc%2Finitialdata;h=edf93fe438c23b4ac8ae6918004ac6f68888c7b1;hb=5a5e999c1995dc74e90a5bec660e28692b81611e;hp=89db2cc647fed738d6c97fef532fff5232dc9d5f;hpb=63a268637b2d51a8766412617724b9436439deb6;p=freeside.git

diff --git a/rt/etc/initialdata b/rt/etc/initialdata
index 89db2cc64..edf93fe43 100644
--- a/rt/etc/initialdata
+++ b/rt/etc/initialdata
@@ -63,11 +63,13 @@
       ExecModule  => 'NotifyAsComment',
       Argument    => 'Requestor,Cc' },
 
-    { Name        => 'Notify Requestors and Ccs',                         # loc
-      Description => 'Send mail to requestors and Ccs',                   # loc
-      ExecModule  => 'Notify',
-      Argument    => 'Requestor,Cc' },
+# deprecated
+#    { Name        => 'Notify Requestors and Ccs',                         # loc
+#      Description => 'Send mail to requestors and Ccs',                   # loc
+#      ExecModule  => 'Notify',
+#      Argument    => 'Requestor,Cc' },
 
+# not yet deprecated
     { Name        => 'Notify Owner, Requestors, Ccs and AdminCcs as Comment',    # loc
       Description => 'Send mail to owner and all watchers as a "comment"',          # loc
       ExecModule  => 'NotifyAsComment',
@@ -80,10 +82,12 @@
       Description => 'Sends mail to explicitly listed Ccs and Bccs',      # loc
       ExecModule  => 'NotifyAsComment',
       Argument    => 'OtherRecipients' },
-    { Name        => 'Notify Other Recipients',                           # loc
-      Description => 'Sends mail to explicitly listed Ccs and Bccs',      # loc
-      ExecModule  => 'Notify',
-      Argument    => 'OtherRecipients' },
+# deprecated
+#    { Name        => 'Notify Other Recipients',                           # loc
+#      Description => 'Sends mail to explicitly listed Ccs and Bccs',      # loc
+#      ExecModule  => 'Notify',
+#      Argument    => 'OtherRecipients' },
+
     { Name        => 'User Defined',                                      # loc
       Description => 'Perform a user-defined action',                     # loc
       ExecModule  => 'UserDefined', },
@@ -97,6 +101,29 @@
     { Name        => 'Extract Subject Tag',                               # loc
       Description => 'Extract tags from a Transaction\'s subject and add them to the Ticket\'s subject.', # loc
       ExecModule  => 'ExtractSubjectTag' },
+
+    #freeside
+    { Name        => 'Set Priority',
+      Description => 'Set ticket priority',
+      ExecModule  => 'SetPriority',
+      Argument    => '',
+    },
+    { Name        => 'Cancel Scheduled Resolve',
+      Description => 'Set ticket not to resolve in the future',
+      ExecModule  => 'SetWillResolve',
+      Argument    => '',
+    },
+    { Name        => 'Scheduled Resolve',
+      Description => 'Resolve ticket if its WillResolve date has passed',
+      ExecModule  => 'ScheduledResolve',
+      Argument    => '',
+    },
+# combine these into a single action so they can see each other in the headers
+    { Name        => 'Notify Requestors, Ccs, and Other Recipients',
+      Description => 'Send mail to requestors, watchers, and explicit Ccs',
+      ExecModule  => 'Notify',
+      Argument    => 'Requestor,Cc,OtherRecipients',
+    },
 );
 
 @ScripConditions = (
@@ -185,6 +212,18 @@
        ExecModule           => 'ReopenTicket',
     },
 
+    #freeside
+    {  Name                 => 'On Custom Field Transaction',
+       Description          => 'When a custom field is changed',
+       ExecModule           => 'CustomFieldTransaction',
+       ApplicableTransTypes => 'Any',
+    },
+    {  Name                 => 'On Custom Field Change',
+       Description          => 'When a custom field is changed to some value',
+       ExecModule           => 'CustomFieldChange',
+       ApplicableTransTypes => 'Any',
+    },
+
 );
 
 @Templates = (
@@ -270,7 +309,7 @@ you may reply to this message.
        Name        => 'Admin Comment',                           # loc
        Description => 'Default admin comment template',          # loc
        Content     =>
-'Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject); $s =~ s/\\[Comment\\]//g; $s =~ s/^Re//i; $s;}
+'Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject); $s =~ s/\\[Comment\\]\\s*//g; $s =~ s/^Re:\\s*//i; $s;}
 RT-Attach-Message: yes
 
 
@@ -331,7 +370,7 @@ batch-process all your pending approvals.
 
 Greetings,
 
-Your ticket has been approved by { eval { $Approval->OwnerObj->Name } }.
+Your ticket has been approved by { eval { $Approver->Name } }.
 Other approvals may be pending.
 
 Approver\'s notes: { $Notes }
@@ -345,7 +384,7 @@ Approver\'s notes: { $Notes }
 
 Greetings,
 
-Your ticket has been approved by { eval { $Approval->OwnerObj->Name } }.
+Your ticket has been approved by { eval { $Approver->Name } }.
 Its Owner may now start to act on it.
 
 Approver\'s notes: { $Notes }
@@ -359,7 +398,7 @@ Approver\'s notes: { $Notes }
 
 Greetings,
 
-Your ticket has been rejected by { eval { $Approval->OwnerObj->Name } }.
+Your ticket has been rejected by { eval { $Approver->Name } }.
 
 Approver\'s notes: { $Notes }
 '
@@ -486,6 +525,17 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
 }
 }
 },
+    {  Queue       => 0,
+       Name        => 'Custom Field Transaction',
+       Description => 'Custom field value changed',
+       Content     => q[Subject: {$Transaction->BriefDescription()}
+
+{RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}
+
+{$Transaction->Content()}
+],
+    },
+
 );
 # }}}
 
@@ -510,14 +560,18 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
        ScripCondition => 'On Correspond',
        ScripAction    => 'Notify AdminCcs',
        Template       => 'Admin Correspondence' },
-    {  Description    => 'On Correspond Notify Requestors and Ccs',
-       ScripCondition => 'On Correspond',
-       ScripAction    => 'Notify Requestors And Ccs',
-       Template       => 'Correspondence' },
-    {  Description    => 'On Correspond Notify Other Recipients',
+#    {  Description    => 'On Correspond Notify Requestors and Ccs',
+#       ScripCondition => 'On Correspond',
+#       ScripAction    => 'Notify Requestors And Ccs',
+#       Template       => 'Correspondence' },
+#    {  Description    => 'On Correspond Notify Other Recipients',
+#       ScripCondition => 'On Correspond',
+#       ScripAction    => 'Notify Other Recipients',
+#       Template       => 'Correspondence' },
+    {  Description    => 'On Correspond Notify Requestors, Ccs, and Other Recipients',
        ScripCondition => 'On Correspond',
-       ScripAction    => 'Notify Other Recipients',
-       Template       => 'Correspondence' },
+       ScripAction    => 'Notify Requestors, Ccs, and Other Recipients',
+       Template       => 'Correspondence', },
     {  Description    => 'On Comment Notify AdminCcs as Comment',
        ScripCondition => 'On Comment',
        ScripAction    => 'Notify AdminCcs As Comment',
@@ -534,6 +588,10 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
        ScripCondition => 'On Transaction',
        ScripAction    => 'Extract Subject Tag',
        Template       => 'Blank' },
+    {  Description    => 'On Correspond, cancel future resolve',
+       ScripCondition => 'On Correspond',
+       ScripAction    => 'Cancel Scheduled Resolve',
+       Template       => 'Blank' },
 );
 
 @ACL = (
@@ -602,3 +660,18 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
       },
     },
 );
+
+# freeside upgrade
+# Obsolete/erroneous scrips
+# If
+#   $Delete_Scrips{conditionname}{actionname}{templatename}
+# exists, and the scrip was created by the system user, it 
+# will be deleted on upgrade.  Lowercase all the names here.
+
+%Delete_Scrips = (
+  'on correspond' => {
+    'notify requestors and ccs' => { 'correspondence' => 1 },
+    'notify other recipients'   => { 'correspondence' => 1 },
+  }
+);
+