X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Fetc%2Finitialdata;h=aa2010fd1386fe8ce1f2af720da5479d9068aa3f;hb=f8eee0da9fb100baefa20fb8e4ef0e8a02c6382f;hp=825e6506f9599f5c82a927403ad7778afc1f089f;hpb=a2ecb1cf6a6c084c521710f1256da082f70ba9e5;p=freeside.git

diff --git a/rt/etc/initialdata b/rt/etc/initialdata
index 825e6506f..aa2010fd1 100644
--- a/rt/etc/initialdata
+++ b/rt/etc/initialdata
@@ -90,11 +90,11 @@
       Description => 'Sends mail to explicitly listed Ccs and Bccs',      # loc
       ExecModule  => 'NotifyAsComment',
       Argument    => 'OtherRecipients' },
-# deprecated
-#    { Name        => 'Notify Other Recipients',                           # loc
-#      Description => 'Sends mail to explicitly listed Ccs and Bccs',      # loc
-#      ExecModule  => 'Notify',
-#      Argument    => 'OtherRecipients' },
+# deprecated?  now default create scrips use it in 4.2
+    { Name        => 'Notify Other Recipients',                           # loc
+      Description => 'Sends mail to explicitly listed Ccs and Bccs',      # loc
+      ExecModule  => 'Notify',
+      Argument    => 'OtherRecipients' },
 
     { Name        => 'User Defined',                                      # loc
       Description => 'Perform a user-defined action',                     # loc
@@ -319,6 +319,110 @@ you may reply to this message.</p>
 ],
     },
     {  Queue       => '0',
+       Name        => 'AutoreplyOrCorrespondence',                      # loc
+       Description => 'Plaintext AutoreplyOrCorrespondence template',   # loc
+       Content     => q[{
+      use RT::Template;
+      my $creator_name = $Ticket->CreatorObj->Name;
+      my $requestors = $Ticket->Requestors->UserMembersObj;
+      my ( $c_requestor, $r_count ) = ( 0, 0 );
+      while ( my $r = $requestors->Next() ) {
+          if ( $r->Name eq $creator_name ) {
+              $c_requestor++;
+          }
+          else {
+              $r_count++;
+          }
+      }
+      my $template = new RT::Template($RT::SystemUser);
+      my $template_name;
+
+      #if the creator is not a requestor or
+      #there is more than one requestor ( who's not the creator )
+      #use the Correspondence template
+      if ( ! $c_requestor || $r_count ) {
+          $template_name = 'Correspondence';
+      }
+      else {
+          #otherwise use the Autoreply template
+          $template_name = 'Autoreply';
+      }
+
+      #Load the Queue Template
+      $template->LoadQueueTemplate(
+          Queue => $Ticket->Queue,
+          Name => $template_name,
+      );
+      #if there's no Queue Template attempt to find a Global one.
+      unless ( $template->id ) {
+          $template->LoadGlobalTemplate( $template_name );
+          unless ( $template->id ) {
+              $RT::Logger->error("Could not load template : $template_name")
+          }
+      }
+      #Process embedded fields & expressions of true templates;
+      #note that we can only meaningfully use the body
+      my($ret, $msg) = $template->Parse(
+                           TicketObj => $Ticket,
+                           TransactionObj => $Transaction,
+                       );
+      $ret ? $template->MIMEObj->stringify : $msg;
+    }
+],
+    },
+    {  Queue       => '0',
+       Name        => 'AutoreplyOrCorrespondence in HTML',              # loc
+       Description => 'HTML AutoreplyOrCorrespondence template',   # loc
+       Content     => q[{
+      use RT::Template;
+      my $creator_name = $Ticket->CreatorObj->Name;
+      my $requestors = $Ticket->Requestors->UserMembersObj;
+      my ( $c_requestor, $r_count ) = ( 0, 0 );
+      while ( my $r = $requestors->Next() ) {
+          if ( $r->Name eq $creator_name ) {
+              $c_requestor++;
+          }
+          else {
+              $r_count++;
+          }
+      }
+      my $template = new RT::Template($RT::SystemUser);
+      my $template_name;
+
+      #if the creator is not a requestor or
+      #there is more than one requestor ( who's not the creator )
+      #use the Correspondence template
+      if ( ! $c_requestor || $r_count ) {
+          $template_name = 'Correspondence in HTML';
+      }
+      else {
+          #otherwise use the Autoreply in HTML template
+          $template_name = 'Autoreply in HTML';
+      }
+
+      #Load the Queue Template
+      $template->LoadQueueTemplate(
+          Queue => $Ticket->Queue,
+          Name => $template_name,
+      );
+      #if there's no Queue Template attempt to find a Global one.
+      unless ( $template->id ) {
+          $template->LoadGlobalTemplate( $template_name );
+          unless ( $template->id ) {
+              $RT::Logger->error("Could not load template : $template_name")
+          }
+      }
+      #Process embedded fields & expressions of true templates;
+      #note that we can only meaningfully use the body
+      my($ret, $msg) = $template->Parse(
+                           TicketObj => $Ticket,
+                           TransactionObj => $Transaction,
+                       );
+      $ret ? $template->MIMEObj->stringify : $msg;
+    }
+],
+    },
+    {  Queue       => '0',
        Name        => 'Transaction',                     # loc
        Description => 'Plain text transaction template', # loc
        Content     => 'RT-Attach-Message: yes
@@ -798,6 +902,11 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
 #       ScripCondition => 'On Correspond',
 #       ScripAction    => 'Notify Requestors And Ccs',
 #       Template       => 'Correspondence in HTML' },
+    {  Description    => 'On Correspond Notify Requestors, Ccs, and Other Recipients',
+       ScripCondition => 'On Correspond',
+       ScripAction    => 'Notify Requestors, Ccs, and Other Recipients',
+       Template       => 'Correspondence', },
+
     {  Description    => 'On Correspond Open Tickets',
        ScripCondition => 'On Correspond',
        ScripAction    => 'Open Tickets',
@@ -838,6 +947,10 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
        ScripCondition => 'On Forward Ticket',
        ScripAction    => 'Send Forward',
        Template       => 'Forward Ticket' },
+    {  Description    => 'On Correspond, cancel future resolve',
+       ScripCondition => 'On Correspond',
+       ScripAction    => 'Cancel Scheduled Resolve',
+       Template       => 'Blank' },
 );
 
 @ACL = (