X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Fetc%2Finitialdata;h=908505087f3f38fd5825e7cddb06b8383bf0c2b2;hb=9270a9fe7ea00f5a24a9ce3b927f932db6650b23;hp=9b2af3744a5277c95b59ac44122fb9827a1907a2;hpb=1c538bfabc2cd31f27067505f0c3d1a46cba6ef0;p=freeside.git diff --git a/rt/etc/initialdata b/rt/etc/initialdata index 9b2af3744..908505087 100644 --- a/rt/etc/initialdata +++ b/rt/etc/initialdata @@ -90,11 +90,11 @@ Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc ExecModule => 'NotifyAsComment', Argument => 'OtherRecipients' }, -# deprecated -# { Name => 'Notify Other Recipients', # loc -# Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc -# ExecModule => 'Notify', -# Argument => 'OtherRecipients' }, +# deprecated? now default create scrips use it in 4.2 + { Name => 'Notify Other Recipients', # loc + Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc + ExecModule => 'Notify', + Argument => 'OtherRecipients' }, { Name => 'User Defined', # loc Description => 'Perform a user-defined action', # loc @@ -106,9 +106,6 @@ { Name => 'Open Tickets', # loc Description => 'Open tickets on correspondence', # loc ExecModule => 'AutoOpen' }, - { Name => 'Open Inactive Tickets', # loc - Description => 'Open inactive tickets', # loc - ExecModule => 'AutoOpenInactive' }, { Name => 'Extract Subject Tag', # loc Description => 'Extract tags from a Transaction\'s subject and add them to the Ticket\'s subject.', # loc ExecModule => 'ExtractSubjectTag' }, @@ -247,16 +244,16 @@ }, #freeside - { Name => 'On Custom Field Transaction', - Description => 'When a custom field is changed', - ExecModule => 'CustomFieldTransaction', - ApplicableTransTypes => 'Any', - }, - { Name => 'On Custom Field Change', - Description => 'When a custom field is changed to some value', - ExecModule => 'CustomFieldChange', - ApplicableTransTypes => 'Any', - }, + #{ Name => 'On Custom Field Transaction', + # Description => 'When a custom field is changed', + # ExecModule => 'CustomFieldTransaction', + # ApplicableTransTypes => 'Any', + #}, + #{ Name => 'On Custom Field Change', + # Description => 'When a custom field is changed to some value', + # ExecModule => 'CustomFieldChange', + # ApplicableTransTypes => 'Any', + #}, ); @@ -801,9 +798,14 @@ Hour: { $SubscriptionObj->SubValue('Hour') } # ScripCondition => 'On Correspond', # ScripAction => 'Notify Requestors And Ccs', # Template => 'Correspondence in HTML' }, - { Description => 'On Correspond Open Inactive Tickets', + { Description => 'On Correspond Notify Requestors, Ccs, and Other Recipients', + ScripCondition => 'On Correspond', + ScripAction => 'Notify Requestors, Ccs, and Other Recipients', + Template => 'Correspondence', }, + + { Description => 'On Correspond Open Tickets', ScripCondition => 'On Correspond', - ScripAction => 'Open Inactive Tickets', + ScripAction => 'Open Tickets', Template => 'Blank' }, { Description => 'On Create Autoreply To Requestors', ScripCondition => 'On Create', @@ -841,6 +843,10 @@ Hour: { $SubscriptionObj->SubValue('Hour') } ScripCondition => 'On Forward Ticket', ScripAction => 'Send Forward', Template => 'Forward Ticket' }, + { Description => 'On Correspond, cancel future resolve', + ScripCondition => 'On Correspond', + ScripAction => 'Cancel Scheduled Resolve', + Template => 'Blank' }, ); @ACL = ( @@ -947,7 +953,17 @@ Hour: { $SubscriptionObj->SubValue('Hour') } 'on correspond' => { 'notify requestors and ccs' => { 'correspondence' => 1 }, 'notify other recipients' => { 'correspondence' => 1 }, - } + # RT 4.2 + # superseded by "notify owner and adminccs" + 'notify adminccs' => { 'admin correspondence' => 1 }, + # the new way, but doesn't work right vs. "open tickets" + 'open inactive tickets' => { 'blank' => 1 }, + }, + 'on create' => { + # RT 4.2 + # superseded by "notify owner and adminccs" + 'notify adminccs' => { 'transaction' => 1 }, + }, ); # -*- perl -*-