X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Fetc%2Finitialdata;h=908505087f3f38fd5825e7cddb06b8383bf0c2b2;hb=803963e6151554f6087e2e1bc58f43ec8097e5a1;hp=931b318f24494f8ef39d1ec193b534bbc043db38;hpb=655e7c5924ae2f24e7d0739efd311b9e018eceaa;p=freeside.git diff --git a/rt/etc/initialdata b/rt/etc/initialdata index 931b318f2..908505087 100644 --- a/rt/etc/initialdata +++ b/rt/etc/initialdata @@ -90,11 +90,11 @@ Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc ExecModule => 'NotifyAsComment', Argument => 'OtherRecipients' }, -# deprecated -# { Name => 'Notify Other Recipients', # loc -# Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc -# ExecModule => 'Notify', -# Argument => 'OtherRecipients' }, +# deprecated? now default create scrips use it in 4.2 + { Name => 'Notify Other Recipients', # loc + Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc + ExecModule => 'Notify', + Argument => 'OtherRecipients' }, { Name => 'User Defined', # loc Description => 'Perform a user-defined action', # loc @@ -106,9 +106,6 @@ { Name => 'Open Tickets', # loc Description => 'Open tickets on correspondence', # loc ExecModule => 'AutoOpen' }, - { Name => 'Open Inactive Tickets', # loc - Description => 'Open inactive tickets', # loc - ExecModule => 'AutoOpenInactive' }, { Name => 'Extract Subject Tag', # loc Description => 'Extract tags from a Transaction\'s subject and add them to the Ticket\'s subject.', # loc ExecModule => 'ExtractSubjectTag' }, @@ -801,9 +798,14 @@ Hour: { $SubscriptionObj->SubValue('Hour') } # ScripCondition => 'On Correspond', # ScripAction => 'Notify Requestors And Ccs', # Template => 'Correspondence in HTML' }, - { Description => 'On Correspond Open Inactive Tickets', + { Description => 'On Correspond Notify Requestors, Ccs, and Other Recipients', ScripCondition => 'On Correspond', - ScripAction => 'Open Inactive Tickets', + ScripAction => 'Notify Requestors, Ccs, and Other Recipients', + Template => 'Correspondence', }, + + { Description => 'On Correspond Open Tickets', + ScripCondition => 'On Correspond', + ScripAction => 'Open Tickets', Template => 'Blank' }, { Description => 'On Create Autoreply To Requestors', ScripCondition => 'On Create', @@ -841,6 +843,10 @@ Hour: { $SubscriptionObj->SubValue('Hour') } ScripCondition => 'On Forward Ticket', ScripAction => 'Send Forward', Template => 'Forward Ticket' }, + { Description => 'On Correspond, cancel future resolve', + ScripCondition => 'On Correspond', + ScripAction => 'Cancel Scheduled Resolve', + Template => 'Blank' }, ); @ACL = ( @@ -950,8 +956,8 @@ Hour: { $SubscriptionObj->SubValue('Hour') } # RT 4.2 # superseded by "notify owner and adminccs" 'notify adminccs' => { 'admin correspondence' => 1 }, - # superseded by "open inactive tickets" - 'open tickets' => { 'blank' => 1 }, + # the new way, but doesn't work right vs. "open tickets" + 'open inactive tickets' => { 'blank' => 1 }, }, 'on create' => { # RT 4.2