X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Fetc%2Finitialdata;h=54fa9d195ba43a72e4cc1c1e90257551d42dea56;hb=40a7b3dc653e099f7bd0bd762b649b04c4432db2;hp=62b35ace2a9e4ecba09774a8d6e5cfccafcdcbc4;hpb=0ebeec96313dd7edfca340f01f8fbbbac1f4aa1d;p=freeside.git

diff --git a/rt/etc/initialdata b/rt/etc/initialdata
index 62b35ace2..54fa9d195 100644
--- a/rt/etc/initialdata
+++ b/rt/etc/initialdata
@@ -86,6 +86,14 @@
       Description => 'Sends mail to the owner',              # loc
       ExecModule  => 'Notify',
       Argument    => 'Owner' },
+    { Name        => 'Notify Ccs as Comment',              # loc
+      Description => 'Sends mail to the Ccs as a comment', # loc
+      ExecModule  => 'NotifyAsComment',
+      Argument    => 'Cc' },
+    { Name        => 'Notify Ccs',                                   # loc
+      Description => 'Sends mail to the Ccs',                        # loc
+      ExecModule  => 'Notify',
+      Argument    => 'Cc' },
     { Name        => 'Notify AdminCcs as Comment',                        # loc
       Description => 'Sends mail to the administrative Ccs as a comment', # loc
       ExecModule  => 'NotifyAsComment',
@@ -128,7 +136,7 @@
        Description =>
          'Create new tickets based on this scrip\'s template',             # loc
        ExecModule => 'CreateTickets', },
-    { Name        => 'Open Tickets',
+    { Name        => 'Open Tickets',                                      # loc
       Description => 'Open tickets on correspondence',                    # loc
       ExecModule  => 'AutoOpen' },
 );
@@ -164,6 +172,13 @@
       ExecModule           => 'AnyTransaction',
 
     },
+    {
+
+      Name                 => 'On Priority Change',                       # loc
+      Description          => 'Whenever a ticket\'s priority changes',    # loc
+      ApplicableTransTypes => 'Set',
+      ExecModule           => 'PriorityChange',
+    },
     {
 
       Name                 => 'On Owner Change',                           # loc
@@ -307,7 +322,7 @@ This is a comment.  It is not sent to the Requestor(s):
       Queue       => '0',
       Name        => 'Resolved',                 # loc
       Description => 'Ticket Resolved',          # loc
-      Content     => 'Subject: Ticket Resolved
+      Content     => 'Subject: Resolved: {$Ticket->Subject}
 
 According to our records, your request has been resolved. If you have any
 further questions or concerns, please respond to this message.
@@ -336,7 +351,7 @@ batch-process all your pending approvals.
        Name        => "Approval Passed",    # loc
        Description =>
          "Notify Owner of their ticket has been approved by some approver", # loc
-       Content => 'Subject: Ticket Rejected: {$Ticket->Subject}
+       Content => 'Subject: Ticket Approved: {$Ticket->Subject}
 
 Greetings,
 
@@ -348,7 +363,7 @@ Other approvals may be pending.
        Name        => "All Approvals Passed",    # loc
        Description =>
          "Notify Owner of their ticket has been approved by all approvers", # loc
-       Content => 'Subject: Ticket Rejected: {$Ticket->Subject}
+       Content => 'Subject: Ticket Approved: {$Ticket->Subject}
 
 Greetings,
 
@@ -373,6 +388,9 @@ Your ticket has been rejected by { eval { $Approval->OwnerObj->Name } }.
     {  ScripCondition => 'On Correspond',
        ScripAction    => 'Open Tickets',
        Template       => 'Blank' },
+    {  ScripCondition => 'On Owner Change',
+       ScripAction    => 'Notify Owner',
+       Template       => 'Transaction' },
     {  ScripCondition => 'On Create',
        ScripAction    => 'AutoReply To Requestors',
        Template       => 'AutoReply' },
@@ -551,7 +569,7 @@ while (my $link = $links->Next) {
 require RT::Action::Notify; bless($self, 'RT::Action::Notify');
 $self->{Argument} = 'Requestor'; $self->Prepare;
 
-return $passed;
+return 0; # ignore $passed;
 # ------------------------------------------------------------------- #
 	],
        CustomCommitCode => '"never needed"',
@@ -567,3 +585,41 @@ return $passed;
       Right  => 'SuperUser', },
 
 );
+
+# Predefined searches
+
+@Attributes = (
+    { Name => 'Search - My Tickets',
+      Description => '[_1] highest priority tickets I own', # loc
+      Content     =>
+      { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', Priority, QueueName, ExtendedStatus",
+        Query   => " Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open')",
+        OrderBy => 'Priority',
+        Order   => 'DESC' },
+    },
+    { Name => 'Search - Unowned Tickets',
+      Description => '[_1] newest unowned tickets', # loc
+      Content     =>
+# 'Take' #loc
+      { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, '<A HREF=\"__WebPath__/Ticket/Display.html?Action=Take&id=__id__\">__loc(Take)__</a>/TITLE:&nbsp;' ",
+        Query   => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')",
+        OrderBy => 'Created',
+        Order   => 'DESC' },
+    },
+    { Name => 'HomepageSettings',
+      Description => 'HomepageSettings',
+      Content =>
+      { 'body' => # loc
+	[ { type => 'system', name => 'My Tickets' },
+	  { type => 'system', name => 'Unowned Tickets' },
+	  { type => 'component',  name => 'QuickCreate'},
+	],
+        'summary' => # loc
+	[ 
+	  { type => 'component', name => 'MyReminders' },
+          { type => 'component', name => 'Quicksearch' },
+	  { type => 'component', name => 'RefreshHomepage' },
+	]
+    },
+}
+);