X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=httemplate%2Fview%2Fcust_main.cgi;h=8794f3074d35ee08bd18ee76525a051e4b7a6949;hb=34647c32b50ce3b8ee1b6d3d7aef4ba9d0297bdb;hp=cf899d0410684c5e58b109900867d5b6e918dd59;hpb=d01dbb663c0d58ed4294c9284106a0e46f274301;p=freeside.git

diff --git a/httemplate/view/cust_main.cgi b/httemplate/view/cust_main.cgi
index cf899d041..8794f3074 100755
--- a/httemplate/view/cust_main.cgi
+++ b/httemplate/view/cust_main.cgi
@@ -6,16 +6,16 @@ my $conf = new FS::Conf;
 my %uiview = ();
 my %uiadd = ();
 foreach my $part_svc ( qsearch('part_svc',{}) ) {
-  $uiview{$part_svc->svcpart} = popurl(2). "view/". $part_svc->svcdb . ".cgi";
-  $uiadd{$part_svc->svcpart}= popurl(2). "edit/". $part_svc->svcdb . ".cgi";
+  $uiview{$part_svc->svcpart} = $p. "view/". $part_svc->svcdb . ".cgi";
+  $uiadd{$part_svc->svcpart}= $p. "edit/". $part_svc->svcdb . ".cgi";
 }
 
-print header("Customer View", menubar(
-  'Main Menu' => popurl(2)
-));
-
 %>
 
+<%= header("Customer View", menubar(
+  'Main Menu' => $p,
+)) %>
+
 <STYLE TYPE="text/css">
 .package TH { font-size: medium }
 .package TR { font-size: smaller }
@@ -36,15 +36,15 @@ print qq!<A HREF="${p}edit/cust_main.cgi?$custnum">Edit this customer</A>!;
 %>
 
 <SCRIPT>
-function cancel_areyousure(href) {
-    if (confirm("Perminantly delete all services and cancel this customer?") == true)
+function areyousure(href, message) {
+    if (confirm(message) == true)
         window.location.href = href;
 }
 </SCRIPT>
 
 <%
 
-print qq! | <A HREF="javascript:cancel_areyousure('${p}misc/cust_main-cancel.cgi?$custnum')">!.
+print qq! | <A HREF="javascript:areyousure('${p}misc/cust_main-cancel.cgi?$custnum', 'Perminantly delete all services and cancel this customer?')">!.
       'Cancel this customer</A>'
   if $cust_main->ncancelled_pkgs;
 
@@ -70,951 +70,50 @@ print "This customer's signup URL: ".
       "<a href=\"$signupurl?ref=$custnum\">$signupurl?ref=$custnum</a><BR><BR>";
 }
 
-print '<A NAME="cust_main"></A>';
-
-print &itable(), '<TR>';
-
-print '<TD VALIGN="top">';
-
-  print "Billing address", &ntable("#cccccc"), "<TR><TD>",
-        &ntable("#cccccc",2),
-    '<TR><TD ALIGN="right">Contact&nbsp;name</TD>',
-      '<TD COLSPAN=3 BGCOLOR="#ffffff">',
-      $cust_main->last, ', ', $cust_main->first,
-      '</TD>';
-print '<TD ALIGN="right">SS#</TD><TD BGCOLOR="#ffffff">',
-      $cust_main->ss || '&nbsp', '</TD>'
-  if $conf->exists('show_ss');
-
-print '</TR>',
-    '<TR><TD ALIGN="right">Company</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-      $cust_main->company,
-      '</TD></TR>',
-    '<TR><TD ALIGN="right">Address</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-      $cust_main->address1,
-      '</TD></TR>',
-  ;
-  print '<TR><TD ALIGN="right">&nbsp;</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-        $cust_main->address2, '</TD></TR>'
-    if $cust_main->address2;
-  print '<TR><TD ALIGN="right">City</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->city,
-          '</TD><TD ALIGN="right">State</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->state,
-          '</TD><TD ALIGN="right">Zip</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->zip, '</TD></TR>',
-        '<TR><TD ALIGN="right">Country</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->country,
-          '</TD></TR>',
-  ;
-  my $daytime_label = FS::Msgcat::_gettext('daytime') || 'Day&nbsp;Phone';
-  my $night_label = FS::Msgcat::_gettext('night') || 'Night&nbsp;Phone';
-  print '<TR><TD ALIGN="right">'. $daytime_label.
-          '</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-          $cust_main->daytime || '&nbsp', '</TD></TR>',
-        '<TR><TD ALIGN="right">'. $night_label. 
-          '</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-          $cust_main->night || '&nbsp', '</TD></TR>',
-        '<TR><TD ALIGN="right">Fax</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-          $cust_main->fax || '&nbsp', '</TD></TR>',
-        '</TABLE>', "</TD></TR></TABLE>"
-  ;
-
-  if ( defined $cust_main->dbdef_table->column('ship_last') ) {
-
-    my $pre = $cust_main->ship_last ? 'ship_' : '';
-
-    print "<BR>Service address", &ntable("#cccccc"), "<TR><TD>",
-          &ntable("#cccccc",2),
-      '<TR><TD ALIGN="right">Contact name</TD>',
-        '<TD COLSPAN=5 BGCOLOR="#ffffff">',
-        $cust_main->get("${pre}last"), ', ', $cust_main->get("${pre}first"),
-        '</TD></TR>',
-      '<TR><TD ALIGN="right">Company</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-        $cust_main->get("${pre}company"),
-        '</TD></TR>',
-      '<TR><TD ALIGN="right">Address</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-        $cust_main->get("${pre}address1"),
-        '</TD></TR>',
-    ;
-    print '<TR><TD ALIGN="right">&nbsp;</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-          $cust_main->get("${pre}address2"), '</TD></TR>'
-      if $cust_main->get("${pre}address2");
-    print '<TR><TD ALIGN="right">City</TD><TD BGCOLOR="#ffffff">',
-            $cust_main->get("${pre}city"),
-            '</TD><TD ALIGN="right">State</TD><TD BGCOLOR="#ffffff">',
-            $cust_main->get("${pre}state"),
-            '</TD><TD ALIGN="right">Zip</TD><TD BGCOLOR="#ffffff">',
-            $cust_main->get("${pre}zip"), '</TD></TR>',
-          '<TR><TD ALIGN="right">Country</TD><TD BGCOLOR="#ffffff">',
-            $cust_main->get("${pre}country"),
-            '</TD></TR>',
-    ;
-    print '<TR><TD ALIGN="right">'. $daytime_label. '</TD>',
-          '<TD COLSPAN=5 BGCOLOR="#ffffff">',
-            $cust_main->get("${pre}daytime") || '&nbsp', '</TD></TR>',
-          '<TR><TD ALIGN="right">'. $night_label. '</TD>'.
-          '<TD COLSPAN=5 BGCOLOR="#ffffff">',
-            $cust_main->get("${pre}night") || '&nbsp', '</TD></TR>',
-          '<TR><TD ALIGN="right">Fax</TD><TD COLSPAN=5 BGCOLOR="#ffffff">',
-            $cust_main->get("${pre}fax") || '&nbsp', '</TD></TR>',
-          '</TABLE>', "</TD></TR></TABLE>"
-    ;
-
-  }
-
-print '</TD>';
-
-print '<TD VALIGN="top">';
-
-  print &ntable("#cccccc"), "<TR><TD>", &ntable("#cccccc",2),
-        '<TR><TD ALIGN="right">Customer&nbsp;number</TD><TD BGCOLOR="#ffffff">',
-        $custnum, '</TD></TR>',
-  ;
-
-  my @agents = qsearch( 'agent', {} );
-  my $agent;
-  unless ( scalar(@agents) == 1 ) {
-    $agent = qsearchs('agent',{ 'agentnum' => $cust_main->agentnum } );
-    print '<TR><TD ALIGN="right">Agent</TD><TD BGCOLOR="#ffffff">',
-        $agent->agentnum, ": ", $agent->agent, '</TD></TR>';
-  } else {
-    $agent = $agents[0];
-  }
-  my @referrals = qsearch( 'part_referral', {} );
-  unless ( scalar(@referrals) == 1 ) {
-    my $referral = qsearchs('part_referral', {
-      'refnum' => $cust_main->refnum
-    } );
-    print '<TR><TD ALIGN="right">Advertising&nbsp;source</TD><TD BGCOLOR="#ffffff">',
-          $referral->refnum, ": ", $referral->referral, '</TD></TR>';
-  }
-  print '<TR><TD ALIGN="right">Order taker</TD><TD BGCOLOR="#ffffff">',
-    $cust_main->otaker, '</TD></TR>';
-
-  print '<TR><TD ALIGN="right">Referring&nbsp;Customer</TD><TD BGCOLOR="#ffffff">';
-  my $referring_cust_main = '';
-  if ( $cust_main->referral_custnum
-       && ( $referring_cust_main =
-            qsearchs('cust_main', { custnum => $cust_main->referral_custnum } )
-          )
-     ) {
-    print '<A HREF="'. popurl(1). 'cust_main.cgi?'.
-          $cust_main->referral_custnum. '">'.
-          $cust_main->referral_custnum. ': '.
-          ( $referring_cust_main->company
-              ? $referring_cust_main->company. ' ('.
-                  $referring_cust_main->last. ', '. $referring_cust_main->first.
-                  ')'
-              : $referring_cust_main->last. ', '. $referring_cust_main->first
-          ).
-          '</A>';
-  }
-  print '</TD></TR>';
-
-  print '</TABLE></TD></TR></TABLE>';
-
-print '<BR>';
-
-if ( $conf->config('payby-default') ne 'HIDE' ) {
-
-  my @invoicing_list = $cust_main->invoicing_list;
-  print "Billing information (",
-       qq!<A HREF="!, popurl(2), qq!misc/bill.cgi?$custnum">!, "Bill now</A>)",
-        &ntable("#cccccc"), "<TR><TD>", &ntable("#cccccc",2),
-        '<TR><TD ALIGN="right">Tax&nbsp;exempt</TD><TD BGCOLOR="#ffffff">',
-        $cust_main->tax ? 'yes' : 'no',
-        '</TD></TR>',
-        '<TR><TD ALIGN="right">Postal&nbsp;invoices</TD><TD BGCOLOR="#ffffff">',
-        ( grep { $_ eq 'POST' } @invoicing_list ) ? 'yes' : 'no',
-        '</TD></TR>',
-        '<TR><TD ALIGN="right">Email&nbsp;invoices</TD><TD BGCOLOR="#ffffff">',
-        join(', ', grep { $_ ne 'POST' } @invoicing_list ) || 'no',
-        '</TD></TR>',
-        '<TR><TD ALIGN="right">Billing&nbsp;type</TD><TD BGCOLOR="#ffffff">',
-  ;
-
-  if ( $cust_main->payby eq 'CARD' || $cust_main->payby eq 'DCRD' ) {
-    my $payinfo = $cust_main->payinfo_masked;
-    print 'Credit&nbsp;card&nbsp;',
-          ( $cust_main->payby eq 'CARD' ? '(automatic)' : '(on-demand)' ),
-          '</TD></TR>',
-          '<TR><TD ALIGN="right">Card number</TD><TD BGCOLOR="#ffffff">',
-          $payinfo, '</TD></TR>',
-          '<TR><TD ALIGN="right">Expiration</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->paydate, '</TD></TR>',
-          '<TR><TD ALIGN="right">Name on card</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->payname, '</TD></TR>'
-    ;
-  } elsif ( $cust_main->payby eq 'CHEK' || $cust_main->payby eq 'DCHK') {
-    my( $account, $aba ) = split('@', $cust_main->payinfo );
-    print 'Electronic&nbsp;check&nbsp;',
-          ( $cust_main->payby eq 'CHEK' ? '(automatic)' : '(on-demand)' ),
-          '</TD></TR>',
-          '<TR><TD ALIGN="right">Account number</TD><TD BGCOLOR="#ffffff">',
-          $account, '</TD></TR>',
-          '<TR><TD ALIGN="right">ABA/Routing code</TD><TD BGCOLOR="#ffffff">',
-          $aba, '</TD></TR>',
-          '<TR><TD ALIGN="right">Bank name</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->payname, '</TD></TR>'
-    ;
-  } elsif ( $cust_main->payby eq 'LECB' ) {
-    $cust_main->payinfo =~ /^(\d{3})(\d{3})(\d{4})$/;
-    my $payinfo = "$1-$2-$3";
-    print 'Phone&nbsp;bill&nbsp;billing</TD></TR>',
-          '<TR><TD ALIGN="right">Phone number</TD><TD BGCOLOR="#ffffff">',
-          $payinfo, '</TD></TR>',
-    ;
-  } elsif ( $cust_main->payby eq 'BILL' ) {
-    print 'Billing</TD></TR>';
-    print '<TR><TD ALIGN="right">P.O. </TD><TD BGCOLOR="#ffffff">',
-          $cust_main->payinfo, '</TD></TR>',
-      if $cust_main->payinfo;
-    print '<TR><TD ALIGN="right">Expiration</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->paydate, '</TD></TR>',
-          '<TR><TD ALIGN="right">Attention</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->payname, '</TD></TR>',
-    ;
-  } elsif ( $cust_main->payby eq 'COMP' ) {
-    print 'Complimentary</TD></TR>',
-          '<TR><TD ALIGN="right">Authorized&nbsp;by</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->payinfo, '</TD></TR>',
-          '<TR><TD ALIGN="right">Expiration</TD><TD BGCOLOR="#ffffff">',
-          $cust_main->paydate, '</TD></TR>',
-    ;
-  }
-
-  print "</TABLE></TD></TR></TABLE>";
-
-}
-
-print '</TD></TR></TABLE>';
-
-if ( defined $cust_main->dbdef_table->column('comments')
-     && $cust_main->comments =~ /[^\s\n\r]/ )
-{
-  print "<BR>Comments". &ntable("#cccccc"). "<TR><TD>".
-        &ntable("#cccccc",2).
-        '<TR><TD BGCOLOR="#ffffff"><PRE>'.
-        encode_entities($cust_main->comments).
-        '</PRE></TD></TR></TABLE></TABLE>';
-}
-
-print '</TD></TR></TABLE>';
-
-print '<BR>'.
-  '<FORM ACTION="'.popurl(2).'edit/process/quick-cust_pkg.cgi" METHOD="POST">'.
-  qq!<INPUT TYPE="hidden" NAME="custnum" VALUE="$custnum">!.
-  '<SELECT NAME="pkgpart"><OPTION> ';
-
-foreach my $part_pkg (
-  qsearch( 'part_pkg', { 'disabled' => '' }, '',
-           ' AND 0 < ( SELECT COUNT(*) FROM type_pkgs '.
-           '             WHERE typenum = '. $agent->typenum.
-           '             AND type_pkgs.pkgpart = part_pkg.pkgpart )'
-         )
-) {
-  print '<OPTION VALUE="'. $part_pkg->pkgpart. '">'. $part_pkg->pkg. ' - '.
-        $part_pkg->comment;
-}
-
-print '</SELECT><INPUT TYPE="submit" VALUE="Order Package"></FORM><BR>';
-
-if ( $conf->config('payby-default') ne 'HIDE' ) {
-
-  print
-    qq!<FORM ACTION="${p}edit/process/quick-charge.cgi" METHOD="POST">!.
-    qq!<INPUT TYPE="hidden" NAME="custnum" VALUE="$custnum">!.
-    qq!Description:<INPUT TYPE="text" NAME="pkg">!.
-    qq!&nbsp;Amount:<INPUT TYPE="text" NAME="amount" SIZE=6>!.
-    qq!&nbsp;!;
-  
-  #false laziness w/ edit/part_pkg.cgi
-  if ( $conf->exists('enable_taxclasses') ) {
-    print '<SELECT NAME="taxclass">';
-    my $sth = dbh->prepare('SELECT DISTINCT taxclass FROM cust_main_county')
-      or die dbh->errstr;
-    $sth->execute or die $sth->errstr;
-    foreach my $taxclass ( map $_->[0], @{$sth->fetchall_arrayref} ) {
-      print qq!<OPTION VALUE="$taxclass"!;
-      #print ' SELECTED' if $taxclass eq $hashref->{taxclass};
-      print qq!>$taxclass</OPTION>!;
-    }
-    print '</SELECT>';
-  } else {
-    print '<INPUT TYPE="hidden" NAME="taxclass" VALUE="">';
-  }
-  
-  print qq!<INPUT TYPE="submit" VALUE="One-time charge"></FORM><BR>!;
-
-}
-
 %>
 
-<SCRIPT>
-function cust_pkg_areyousure(href) {
-    if (confirm("Permanently delete included services and cancel this package?") == true)
-        window.location.href = href;
-}
-function svc_areyousure(href) {
-    if (confirm("Permanently unprovision and delete this service?") == true)
-        window.location.href = href;
-}
-</SCRIPT>
-
-<%
-
-print qq!<A NAME="cust_pkg">Packages</A> !,
-      qq!( <A HREF="!, popurl(2), qq!edit/cust_pkg.cgi?$custnum">Order and cancel packages</A> (preserves services) )!,
-;
-
-#begin display packages
-
-#get package info
-
-my $packages = get_packages($cust_main, $conf);
-
-if ( @$packages ) {
-%>
-<TABLE CLASS="package" BORDER=1 CELLSPACING=0 CELLPADDING=2 BORDERCOLOR="#999999">
+<A NAME="cust_main"></A>
+<%= &itable() %>
 <TR>
-  <TH>Package</TH>
-  <TH>Status</TH>
-  <TH COLSPAN=2>Services</TH>
+  <TD VALIGN="top">
+    <%= include('cust_main/contacts.html', $cust_main ) %>
+  </TD>
+  <TD VALIGN="top">
+    <%= include('cust_main/misc.html', $cust_main ) %>
+    <% if ( $conf->config('payby-default') ne 'HIDE' ) { %>
+      <BR>
+      <%= include('cust_main/billing.html', $cust_main ) %>
+    <% } %>
+  </TD>
 </TR>
-<%
-foreach my $pkg (sort pkgsort_pkgnum_cancel @$packages) {
-  my $rowspan = 0;
-
-  if ($pkg->{cancel}) {
-    $rowspan = 0;
-  } else {
-    foreach my $svcpart (@{$pkg->{svcparts}}) {
-      $rowspan += $svcpart->{count};
-      $rowspan++ if ($svcpart->{count} < $svcpart->{quantity});
-    }
-  } 
+</TABLE>
 
+<%
+if ( defined $cust_main->dbdef_table->column('comments')
+     && $cust_main->comments =~ /[^\s\n\r]/              ) {
 %>
-<!--pkgnum: <%=$pkg->{pkgnum}%>-->
+<BR>
+Comments
+<%= ntable("#cccccc") %><TR><TD><%= ntable("#cccccc",2) %>
 <TR>
-  <TD ROWSPAN=<%=$rowspan%>>
-    <A NAME="cust_pkg<%=$pkg->{pkgnum}%>"><%=$pkg->{pkgnum}%></A>:
-    <%=$pkg->{pkg}%> - <%=$pkg->{comment}%><BR>
-<% unless ($pkg->{cancel}) { %>
-    (&nbsp;<%=pkg_change_link($pkg)%>&nbsp;)
-    (&nbsp;<%=pkg_dates_link($pkg)%>&nbsp;|&nbsp;<%=pkg_customize_link($pkg,$custnum)%>&nbsp;)
-<% } %>
+  <TD BGCOLOR="#ffffff">
+    <PRE><%= encode_entities($cust_main->comments) %></PRE>
   </TD>
-<%
-  #foreach (qw(setup last_bill next_bill susp expire cancel)) {
-  #  print qq!  <TD ROWSPAN=$rowspan>! . pkg_datestr($pkg,$_,$conf) . qq!</TD>\n!;
-  #}
-  print "<TD ROWSPAN=$rowspan>". &itable('');
-
-  sub freq {
-
-    #false laziness w/edit/part_pkg.cgi
-    my %freq = ( #move this
-      '1d' => 'daily',
-      '1w' => 'weekly',
-      '2w' => 'biweekly (every 2 weeks)',
-      '1'  => 'monthly',
-      '2'  => 'bimonthly (every 2 months)',
-      '3'  => 'quarterly (every 3 months)',
-      '6'  => 'semiannually (every 6 months)',
-      '12' => 'annually',
-      '24' => 'biannually (every 2 years)',
-    );
-
-    my $freq = shift;
-    exists $freq{$freq} ? $freq{$freq} : "every&nbsp;$freq&nbsp;months";
-  }
-
-  #eomove
-
-  if ( $pkg->{cancel} ) { #status: cancelled
-
-    print '<TR><TD><FONT COLOR="#ff0000"><B>Cancelled&nbsp;</B></FONT></TD>'.
-          '<TD>'. pkg_datestr($pkg,'cancel',$conf). '</TD></TR>';
-    unless ( $pkg->{setup} ) {
-      print '<TR><TD COLSPAN=2>Never billed</TD></TR>';
-    } else {
-      print "<TR><TD>Setup&nbsp;</TD><TD>".
-            pkg_datestr($pkg, 'setup',$conf). '</TD></TR>';
-      print "<TR><TD>Last&nbsp;bill&nbsp;</TD><TD>".
-            pkg_datestr($pkg, 'last_bill',$conf). '</TD></TR>'
-        if $pkg->{'last_bill'};
-      print "<TR><TD>Suspended&nbsp;</TD><TD>".
-            pkg_datestr($pkg, 'susp',$conf). '</TD></TR>'
-        if $pkg->{'susp'};
-    }
-
-  } else {
-
-    if ( $pkg->{susp} ) { #status: suspended
-      print '<TR><TD><FONT COLOR="#FF9900"><B>Suspended</B>&nbsp;</FONT></TD>'.
-            '<TD>'. pkg_datestr($pkg,'susp',$conf). '</TD></TR>';
-      unless ( $pkg->{setup} ) {
-        print '<TR><TD COLSPAN=2>Never billed</TD></TR>';
-      } else {
-        print "<TR><TD>Setup&nbsp;</TD><TD>". 
-              pkg_datestr($pkg, 'setup',$conf). '</TD></TR>';
-      }
-      print "<TR><TD>Last&nbsp;bill&nbsp;</TD><TD>".
-            pkg_datestr($pkg, 'last_bill',$conf). '</TD></TR>'
-        if $pkg->{'last_bill'};
-      # next bill ??
-      print "<TR><TD>Expires&nbsp;</TD><TD>".
-            pkg_datestr($pkg, 'expire',$conf). '</TD></TR>'
-        if $pkg->{'expire'};
-      print '<TR><TD COLSPAN=2>(&nbsp;'. pkg_unsuspend_link($pkg).
-            '&nbsp;|&nbsp;'. pkg_cancel_link($pkg). '&nbsp;)</TD></TR>';
-
-    } else { #status: active
-
-      unless ( $pkg->{setup} ) { #not setup
-
-        print '<TR><TD COLSPAN=2>Not&nbsp;yet&nbsp;billed&nbsp;(';
-        unless ( $pkg->{freq} ) {
-          print 'one-time&nbsp;charge)</TD></TR>';
-          print '<TR><TD COLSPAN=2>(&nbsp;'. pkg_cancel_link($pkg).
-                '&nbsp;)</TD</TR>';
-        } else {
-          print 'billed&nbsp;'. freq($pkg->{freq}). ')</TD></TR>';
-        }
-
-      } else { #setup
-
-        unless ( $pkg->{freq} ) {
-          print "<TR><TD COLSPAN=2>One-time&nbsp;charge</TD></TR>".
-                '<TR><TD>Billed&nbsp;</TD><TD>'.
-                pkg_datestr($pkg,'setup',$conf). '</TD></TR>';
-        } else {
-          print '<TR><TD COLSPAN=2><FONT COLOR="#00CC00"><B>Active</B></FONT>'.
-                ',&nbsp;billed&nbsp;'. freq($pkg->{freq}). '</TD></TR>'.
-                '<TR><TD>Setup&nbsp;</TD><TD>'.
-                pkg_datestr($pkg, 'setup',$conf). '</TD></TR>';
-        }
-
-      }
-
-      print "<TR><TD>Last&nbsp;bill&nbsp;</TD><TD>".
-            pkg_datestr($pkg, 'last_bill',$conf). '</TD></TR>'
-        if $pkg->{'last_bill'};
-      print "<TR><TD>Next&nbsp;bill&nbsp;</TD><TD>".
-            pkg_datestr($pkg, 'next_bill',$conf). '</TD></TR>'
-        if $pkg->{'next_bill'};
-      print "<TR><TD>Expires&nbsp;</TD><TD>".
-            pkg_datestr($pkg, 'expire',$conf). '</TD></TR>'
-        if $pkg->{'expire'};
-      if ( $pkg->{freq} ) {
-        print '<TR><TD COLSPAN=2>(&nbsp;'. pkg_suspend_link($pkg).
-              '&nbsp;|&nbsp;'. pkg_cancel_link($pkg). '&nbsp;)</TD></TR>';
-      }
-
-    }
-
-  }
-
-  print "</TABLE></TD>\n";
-
-  if ($rowspan == 0) { print qq!</TR>\n!; next; }
-
-  my $cnt = 0;
-  foreach my $svcpart (sort {$a->{svcpart} <=> $b->{svcpart}} @{$pkg->{svcparts}}) {
-    foreach my $service (@{$svcpart->{services}}) {
-      print '<TR>' if ($cnt > 0);
-%>
-  <TD><%=svc_link($svcpart,$service)%></TD>
-  <TD><%=svc_label_link($svcpart,$service)%><BR>(&nbsp;<%=svc_unprovision_link($service)%>&nbsp;)</TD>
 </TR>
-<%
-      $cnt++;
-    }
-    if ($svcpart->{count} < $svcpart->{quantity}) {
-      print qq!<TR>\n! if ($cnt > 0);
-      print qq!  <TD COLSPAN=2>!.svc_provision_link($pkg, $svcpart, $conf).qq!</TD>\n</TR>\n!;
-    }
-  }
-}
-print '</TABLE>';
-}
-
-#end display packages
-%>
-
-<SCRIPT>
-function cust_pay_areyousure(href) {
-    if (confirm("Are you sure you want to delete this payment?")
- == true)
-        window.location.href = href;
-}
-function cust_pay_unapply_areyousure(href) {
-    if (confirm("Are you sure you want to unapply this payment?")
- == true)
-        window.location.href = href;
-}
-function cust_credit_unapply_areyousure(href) {
-    if (confirm("Are you sure you want to unapply this credit?")
- == true)
-        window.location.href = href;
-}
-function cust_credit_areyousure(href) {
-    if (confirm("Are you sure you want to delete this credit?")
- == true)
-        window.location.href = href;
-}
-</SCRIPT>
+</TABLE></TABLE>
+<% } %>
 
-<% if ( $conf->config('payby-default') ne 'HIDE' ) { %>
-  
-  <BR><BR><A NAME="history"><FONT SIZE="+2">Payment History</FONT></A><BR>
-  <A HREF="<%= $p %>edit/cust_pay.cgi?custnum=<%= $custnum %>">Post cash/check payment</A>
-  | <A HREF="<%= $p %>misc/payment.cgi?payby=CARD;custnum=<%= $custnum %>">Process credit card payment</A>
-  | <A HREF="<%= $p %>misc/payment.cgi?payby=CHEK;custnum=<%= $custnum %>">Process electronic check (ACH) payment</A>
-  <BR><A HREF="<%= $p %>edit/cust_credit.cgi?<%= $custnum %>">Post credit</A>
+<% if ( $conf->config('ticket_system') ) { %>
   <BR>
+  <%= include('cust_main/tickets.html', $cust_main ) %>
+<% } %>
 
-  <%
-  #get payment history
-  my @history = ();
-
-  #invoices
-  foreach my $cust_bill ($cust_main->cust_bill) {
-    my $pre = ( $cust_bill->owed > 0 )
-                ? '<B><FONT SIZE="+1" COLOR="#FF0000">Open '
-                : '';
-    my $post = ( $cust_bill->owed > 0 ) ? '</FONT></B>' : '';
-    my $invnum = $cust_bill->invnum;
-    push @history, {
-      'date'   => $cust_bill->_date,
-      'desc'   => qq!<A HREF="${p}view/cust_bill.cgi?$invnum">!. $pre.
-                  "Invoice #$invnum (Balance \$". $cust_bill->owed. ')'.
-                  $post. '</A>',
-      'charge' => $cust_bill->charged,
-    };
-  }
-
-  #payments (some false laziness w/credits)
-  foreach my $cust_pay ($cust_main->cust_pay) {
-
-    my $payby = $cust_pay->payby;
-    my $payinfo = $payby eq 'CARD'
-                    ? $cust_pay->payinfo_masked
-                    : $cust_pay->payinfo;
-    my @cust_bill_pay = $cust_pay->cust_bill_pay;
-
-    my $target = "$payby$payinfo";
-    $payby =~ s/^BILL$/Check #/ if $payinfo;
-    $payby =~ s/^BILL$//;
-    $payby =~ s/^(CARD|COMP)$/$1 /;
-    my $info = $payby ? " ($payby$payinfo)" : '';
-
-    my( $pre, $post, $desc, $apply, $ext ) = ( '', '', '', '', '' );
-    if ( scalar(@cust_bill_pay) == 0 ) {
-      #completely unapplied
-      $pre = '<B><FONT COLOR="#FF0000">Unapplied ';
-      $post = '</FONT></B>';
-      $apply = qq! (<A HREF="${p}edit/cust_bill_pay.cgi?!.
-               $cust_pay->paynum. '">apply</A>)';
-    } elsif ( scalar(@cust_bill_pay) == 1 && $cust_pay->unapplied == 0 ) {
-      #applied to one invoice
-      $desc = ' applied to Invoice #'. $cust_bill_pay[0]->invnum;
-    } else {
-      #complicated
-      $desc = '<BR>';
-      foreach my $cust_bill_pay (@cust_bill_pay) {
-        $desc .= '&nbsp;&nbsp;'.
-                 '$'. $cust_bill_pay->amount.
-                 ' applied to Invoice #'. $cust_bill_pay->invnum.
-                 '<BR>';
-                 #' on '. time2str("%D", $cust_bill_pay->_date).
-
-      }
-      if ( $cust_pay->unapplied > 0 ) {
-        $desc .= '&nbsp;&nbsp;'.
-                 '<B><FONT COLOR="#FF0000">$'.
-                 $cust_pay->unapplied. ' unapplied</FONT></B>'.
-                 qq! (<A HREF="${p}edit/cust_bill_pay.cgi?!.
-                 $cust_pay->paynum. '">apply</A>)'.
-                 '<BR>';
-      }
-    }
-
-    my $delete = '';
-    if ( $cust_pay->closed !~ /^Y/i && $conf->exists('deletepayments') ) {
-      $delete = qq! (<A HREF="javascript:cust_pay_areyousure('!.
-                qq!${p}misc/delete-cust_pay.cgi?!. $cust_pay->paynum.
-                qq!')">delete</A>)!;
-    }
-
-    my $unapply = '';
-    if (    $cust_pay->closed !~ /^Y/i
-         && $conf->exists('unapplypayments')
-         && scalar(@cust_bill_pay)           ) {
-      $unapply = qq! (<A HREF="javascript:cust_pay_unapply_areyousure('!.
-                 qq!${p}misc/unapply-cust_pay.cgi?!. $cust_pay->paynum.
-                 qq!')">unapply</A>)!;
-    }
-
-    push @history, {
-      'date'    => $cust_pay->_date,
-      'desc'    => $pre. "Payment$post$info$desc".
-                   "$apply$delete$unapply",
-      'payment' => $cust_pay->paid,
-      'target'  => $target,
-    };
-  }
-
-  #credits (some false laziness w/payments)
-  foreach my $cust_credit ($cust_main->cust_credit) {
-
-    my @cust_credit_bill = $cust_credit->cust_credit_bill;
-    my @cust_credit_refund = $cust_credit->cust_credit_refund;
-
-    my( $pre, $post, $desc, $apply, $ext ) = ( '', '', '', '', '' );
-    if (    scalar(@cust_credit_bill)   == 0
-         && scalar(@cust_credit_refund) == 0 ) {
-      #completely unapplied
-      $pre = '<B><FONT COLOR="#FF0000">Unapplied ';
-      $post = '</FONT></B>';
-      $apply = qq! (<A HREF="${p}edit/cust_credit_bill.cgi?!.
-               $cust_credit->crednum. '">apply</A>)';
-    } elsif (    scalar(@cust_credit_bill)   == 1
-              && scalar(@cust_credit_refund) == 0
-              && $cust_credit->credited == 0      ) {
-      #applied to one invoice
-      $desc = ' applied to Invoice #'. $cust_credit_bill[0]->invnum;
-    } elsif (    scalar(@cust_credit_bill)   == 0
-              && scalar(@cust_credit_refund) == 1
-              && $cust_credit->credited == 0      ) {
-      #applied to one refund
-      $desc = ' refunded on '.  time2str("%D", $cust_credit_refund[0]->_date);
-    } else {
-      #complicated
-      $desc = '<BR>';
-      foreach my $app ( sort { $a->_date <=> $b->_date }
-                             ( @cust_credit_bill, @cust_credit_refund ) ) {
-        if ( $app->isa('FS::cust_credit_bill') ) {
-          $desc .= '&nbsp;&nbsp;'.
-                   '$'. $app->amount.
-                   ' applied to Invoice #'. $app->invnum.
-                   '<BR>';
-                   #' on '. time2str("%D", $app->_date).
-        } elsif ( $app->isa('FS::cust_credit_refund') ) {
-          $desc .= '&nbsp;&nbsp;'.
-                   '$'. $app->amount.
-                   ' refunded on'. time2str("%D", $app->_date).
-                   '<BR>';
-        } else {
-          die "$app is not a FS::cust_credit_bill or a FS::cust_credit_refund";
-        }
-      }
-      if ( $cust_credit->credited > 0 ) {
-        $desc .= '&nbsp;&nbsp;<B><FONT COLOR="#FF0000">$'.
-                 $cust_credit->credited. ' unapplied</FONT></B>'.
-                 qq! (<A HREF="${p}edit/cust_credit_bill.cgi?!.
-                 $cust_credit->crednum. '">apply</A>)'.
-                 '<BR>';
-      }
-    }
-#
-    my $delete = '';
-    if ( $cust_credit->closed !~ /^Y/i && $conf->exists('deletecredits') ) {
-      $delete = qq! (<A HREF="javascript:cust_credit_areyousure('!.
-                qq!${p}misc/delete-cust_credit.cgi?!. $cust_credit->crednum.
-                qq!')">delete</A>)!;
-    }
-    
-    my $unapply = '';
-    if (    $cust_credit->closed !~ /^Y/i
-         && $conf->exists('unapplycredits')
-         && scalar(@cust_credit_bill)       ) {
-      $unapply = qq! (<A HREF="javascript:cust_credit_unapply_areyousure('!.
-                 qq!${p}misc/unapply-cust_credit.cgi?!. $cust_credit->crednum.
-                 qq!')">unapply</A>)!;
-    }
-    
-    push @history, {
-      'date'   => $cust_credit->_date,
-      'desc'   => $pre. "Credit$post by ". $cust_credit->otaker.
-                  ' ('. $cust_credit->reason. ')'.
-                  "$desc$apply$delete$unapply",
-      'credit' => $cust_credit->amount,
-    };
-
-  }
-
-  #refunds
-  foreach my $cust_refund ($cust_main->cust_refund) {
-
-    my $payby = $cust_refund->payby;
-    my $payinfo = $payby eq 'CARD'
-                    ? $cust_refund->payinfo_masked
-                    : $cust_refund->payinfo;
-
-    $payby =~ s/^BILL$/Check #/ if $payinfo;
-    $payby =~ s/^(CARD|COMP)$/$1 /;
-
-    push @history, {
-      'date'   => $cust_refund->_date,
-      'desc'   => "Refund ($payby$payinfo) by ". $cust_refund->otaker,
-      'refund' => $cust_refund->refund,
-    };
-  
-  }
-  
-  %>
-  
-  <%= table() %>
-  <TR>
-    <TH>Date</TH>
-    <TH>Description</TH>
-    <TH><FONT SIZE=-1>Charge</FONT></TH>
-    <TH><FONT SIZE=-1>Payment</FONT></TH>
-    <TH><FONT SIZE=-1>In-house<BR>Credit</FONT></TH>
-    <TH><FONT SIZE=-1>Refund</FONT></TH>
-    <TH><FONT SIZE=-1>Balance</FONT></TH>
-  </TR>
-
-  <%
-  #display payment history
-
-  my %target;
-  my $balance = 0;
-  foreach my $item ( sort { $a->{'date'} <=> $b->{'date'} } @history ) {
-
-    my $charge  = exists($item->{'charge'})
-                    ? sprintf('$%.2f', $item->{'charge'})
-                    : '';
-    my $payment = exists($item->{'payment'})
-                    ? sprintf('-&nbsp;$%.2f', $item->{'payment'})
-                    : '';
-    my $credit  = exists($item->{'credit'})
-                    ? sprintf('-&nbsp;$%.2f', $item->{'credit'})
-                    : '';
-    my $refund  = exists($item->{'refund'})
-                    ? sprintf('$%.2f', $item->{'refund'})
-                    : '';
-
-    my $target = exists($item->{'target'}) ? $item->{'target'} : '';
-
-    $balance += $item->{'charge'}  if exists $item->{'charge'};
-    $balance -= $item->{'payment'} if exists $item->{'payment'};
-    $balance -= $item->{'credit'}  if exists $item->{'credit'};
-    $balance += $item->{'refund'}  if exists $item->{'refund'};
-    $balance = sprintf("%.2f", $balance);
-    $balance =~ s/^\-0\.00$/0.00/; #yay ieee fp
-    ( my $showbalance = '$'. $balance ) =~ s/^\$\-/-&nbsp;\$/;
-
-  %>
-  
-    <TR>
-      <TD>
-        <% unless ( !$target || $target{$target}++ ) { %>
-          <A NAME="<%= $target %>">
-        <% } %>
-        <%= time2str("%D",$item->{'date'}) %>
-        <% if ( $target && $target{$target} == 1 ) { %>
-          </A>
-        <% } %>
-        </FONT>
-      </TD>
-      <TD><%= $item->{'desc'} %></TD>
-      <TD ALIGN="right"><%= $charge  %></TD>
-      <TD ALIGN="right"><%= $payment %></TD>
-      <TD ALIGN="right"><%= $credit  %></TD>
-      <TD ALIGN="right"><%= $refund  %></TD>
-      <TD ALIGN="right"><%= $showbalance %></TD>
-    </TR>
-
-  <% } %>
-  
-  </TABLE>
+<BR><BR>
+<%= include('cust_main/packages.html', $cust_main ) %>
 
+<% if ( $conf->config('payby-default') ne 'HIDE' ) { %>
+  <%= include('cust_main/payment_history.html', $cust_main ) %>
 <% } %>
 
 </BODY></HTML>
 
-<%
-#subroutines
-
-sub get_packages {
-  my $cust_main = shift or return undef;
-  my $conf = shift;
-  
-  my @packages = ();
-  
-  foreach my $cust_pkg (
-    $conf->exists('hidecancelledpackages')
-      ? $cust_main->ncancelled_pkgs
-      : $cust_main->all_pkgs
-  ) { 
-  
-    my $part_pkg = $cust_pkg->part_pkg;
-  
-    my %pkg = ();
-    $pkg{pkgnum} = $cust_pkg->pkgnum;
-    $pkg{pkg} = $part_pkg->pkg;
-    $pkg{pkgpart} = $part_pkg->pkgpart;
-    $pkg{comment} = $part_pkg->getfield('comment');
-    $pkg{freq} = $part_pkg->freq;
-    $pkg{setup} = $cust_pkg->getfield('setup');
-    $pkg{last_bill} = $cust_pkg->getfield('last_bill');
-    $pkg{next_bill} = $cust_pkg->getfield('bill');
-    $pkg{susp} = $cust_pkg->getfield('susp');
-    $pkg{expire} = $cust_pkg->getfield('expire');
-    $pkg{cancel} = $cust_pkg->getfield('cancel');
-  
-    my %svcparts = ();
-
-    foreach my $pkg_svc (
-      qsearch('pkg_svc', { 'pkgpart' => $part_pkg->pkgpart })
-    ) {
-  
-      next if ($pkg_svc->quantity == 0);
-  
-      my $part_svc = qsearchs('part_svc', { 'svcpart' => $pkg_svc->svcpart });
-  
-      my $svcpart = {};
-      $svcpart->{svcpart} = $part_svc->svcpart;
-      $svcpart->{svc} = $part_svc->svc;
-      $svcpart->{svcdb} = $part_svc->svcdb;
-      $svcpart->{quantity} = $pkg_svc->quantity;
-      $svcpart->{count} = 0;
-  
-      $svcpart->{services} = [];
-
-      $svcparts{$svcpart->{svcpart}} = $svcpart;
-
-    }
-
-    foreach my $cust_svc ( $cust_pkg->cust_svc ) {
-      #warn "svcnum ". $cust_svc->svcnum. " / svcpart ". $cust_svc->svcpart. "\n";
-      my $svc = {
-        'svcnum' => $cust_svc->svcnum,
-        'label'  => ($cust_svc->label)[1],
-      };
-
-      #false laziness with above, to catch extraneous services.  whole
-      #damn thing should be OO...
-      my $svcpart = ( $svcparts{$cust_svc->svcpart} ||= {
-        'svcpart'  => $cust_svc->svcpart,
-        'svc'      => $cust_svc->part_svc->svc,
-        'svcdb'    => $cust_svc->part_svc->svcdb,
-        'quantity' => 0,
-        'count'    => 0,
-        'services' => [],
-      } );
-
-      push @{$svcpart->{services}}, $svc;
-
-      $svcpart->{count}++;
-
-    }
-
-    $pkg{svcparts} = [ values %svcparts ];
-
-    push @packages, \%pkg;
-  
-  }
-  
-  return \@packages;
-
-}
-
-sub svc_link {
-
-  my ($svcpart, $svc) = (shift,shift) or return '';
-  return qq!<A HREF="${p}view/$svcpart->{svcdb}.cgi?$svc->{svcnum}">$svcpart->{svc}</A>!;
-
-}
-
-sub svc_label_link {
-
-  my ($svcpart, $svc) = (shift,shift) or return '';
-  return qq!<A HREF="${p}view/$svcpart->{svcdb}.cgi?$svc->{svcnum}">$svc->{label}</A>!;
-
-}
-
-sub svc_provision_link {
-  my ($pkg, $svcpart, $conf) = @_;
-  ( my $svc_nbsp = $svcpart->{svc} ) =~ s/\s+/&nbsp;/g;
-  my $pkgnum_svcpart = "pkgnum$pkg->{pkgnum}-svcpart$svcpart->{svcpart}";
-  my $num_left = $svcpart->{quantity} - $svcpart->{count};
-
-  my $link = qq!<A CLASS="provision" HREF="${p}edit/$svcpart->{svcdb}.cgi?!.
-             qq!$pkgnum_svcpart">!.
-             "Provision&nbsp;$svc_nbsp&nbsp;($num_left)</A>";
-  if ( $conf->exists('legacy_link') ) {
-    $link .= '<BR>'.
-             qq!<A CLASS="provision" HREF="${p}misc/link.cgi?!.
-             qq!$pkgnum_svcpart">!.
-            "Link&nbsp;to&nbsp;legacy&nbsp;$svc_nbsp&nbsp;($num_left)</A>";
-  }
-  $link;
-}
-
-sub svc_unprovision_link {
-  my $svc = shift or return '';
-  return qq!<A HREF="javascript:svc_areyousure('${p}misc/unprovision.cgi?$svc->{svcnum}')">Unprovision</A>!;
-}
-
-# This should be generalized to use config options to determine order.
-sub pkgsort_pkgnum_cancel {
-  if ($a->{cancel} and $b->{cancel}) {
-    return ($a->{pkgnum} <=> $b->{pkgnum});
-  } elsif ($a->{cancel} or $b->{cancel}) {
-    return (-1) if ($b->{cancel});
-    return (1) if ($a->{cancel});
-    return (0);
-  } else {
-    return($a->{pkgnum} <=> $b->{pkgnum});
-  }
-}
-
-sub pkg_datestr {
-  my($pkg, $field, $conf) = @_ or return '';
-  return '&nbsp;' unless $pkg->{$field};
-  my $format = $conf->exists('pkg_showtimes')
-               ? '<B>%D</B>&nbsp;<FONT SIZE=-3>%l:%M:%S%P&nbsp;%z</FONT>'
-               : '<B>%b&nbsp;%o,&nbsp;%Y</B>';
-  ( my $strip = time2str($format, $pkg->{$field}) ) =~ s/ (\d)/$1/g;
-  $strip;
-}
-
-sub pkg_change_link {
-  my $pkg = shift or return '';
-  return qq!<a href="${p}misc/change_pkg.cgi?$pkg->{pkgnum}">Change&nbsp;package</a>!;
-}
-
-sub pkg_suspend_link {
-  my $pkg = shift or return '';
-  return qq!<a href="${p}misc/susp_pkg.cgi?$pkg->{pkgnum}">Suspend</a>!;
-}
-
-sub pkg_unsuspend_link {
-  my $pkg = shift or return '';
-  return qq!<a href="${p}misc/unsusp_pkg.cgi?$pkg->{pkgnum}">Unsuspend</a>!;
-}
-
-sub pkg_cancel_link {
-  my $pkg = shift or return '';
-  qq!<A HREF="javascript:cust_pkg_areyousure('${p}misc/cancel_pkg.cgi?$pkg->{pkgnum}')">Cancel now</A> | !.
-  qq!<A HREF="${p}misc/expire_pkg.cgi?$pkg->{pkgnum}">Cancel later</A>!;
-}
-
-sub pkg_dates_link {
-  my $pkg = shift or return '';
-  return qq!<A HREF="${p}edit/REAL_cust_pkg.cgi?$pkg->{pkgnum}">Edit&nbsp;dates</A>!;
-}
-
-sub pkg_customize_link {
-  my $pkg = shift or return '';
-  my $custnum = shift;
-  return qq!<A HREF="${p}edit/part_pkg.cgi?keywords=$custnum;clone=$pkg->{pkgpart};pkgnum=$pkg->{pkgnum}">Customize</A>!;
-}
-
-%>
-