X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=httemplate%2Fview%2Fcust_main%2Ftickets.html;h=e90ae5276e8fb04c89103609c3af037db26dff66;hb=f099e0dfa8f438a84d8f1bce36f5e5bda60481e5;hp=ea70d701d4a54567a4752d006766ea2436efe994;hpb=18c025613fa052cf4ba8d484f1296cc2a1719a24;p=freeside.git

diff --git a/httemplate/view/cust_main/tickets.html b/httemplate/view/cust_main/tickets.html
index ea70d701d..e90ae5276 100644
--- a/httemplate/view/cust_main/tickets.html
+++ b/httemplate/view/cust_main/tickets.html
@@ -1,54 +1,117 @@
-<%
-  my( $cust_main ) = @_;
+<FORM METHOD="GET" NAME="CreateTicketForm" STYLE="display:inline">
+<SCRIPT TYPE="text/javascript">
+function updateTicketLink() {
+  var link = document.getElementById('CreateTicketLink');
+  var selector = document.getElementById('Queue')
+  link.href = "<% $new_base.'?'.
+    join(';', map(
+      { ($_ eq 'Queue') ? () : "$_=$new_param{$_}"} 
+    keys %new_param),'Queue=') %>" + selector.options[selector.selectedIndex].value;
+}
+</SCRIPT>
+<A id="CreateTicketLink" HREF="<% $new_link %>">Create new ticket</A>
+ in queue
+% my %queues = FS::TicketSystem->queues();
+% if( $conf->exists('ticket_system-force_default_queueid') ) {
+<B><% $queues{$new_param{'Queue'}} %></B>
+<INPUT TYPE="hidden" NAME="Queue" VALUE="<% $new_param{'Queue'} %>">
+% }
+% else {
+<SELECT NAME="Queue" id="Queue" onchange="updateTicketLink()">
+% foreach my $queueid ( sort { $queues{$a} cmp $queues{$b} } keys %queues ) {
+%   #should consider whether the user has ACL to create ticket in each queue
+    <OPTION VALUE="<% $queueid %>"
+            <% $queueid == $new_param{'Queue'} ? 'SELECTED' : '' %>
+    ><% $queues{$queueid} |h %>
+% }
+</SELECT>
+<SCRIPT DEFER TYPE="text/javascript">updateTicketLink();</SCRIPT>
+% }
+</FORM>
+<BR>
 
-  my $conf = new FS::Conf;
-  my $num = 10;
+(<A HREF="<% $open_link %>">View <% $openlabel %> tickets for this customer</A>)
+(<A HREF="<% $res_link  %>">View resolved tickets for this customer</A>)
+<BR><BR>
 
-  my @tickets = ();
-  unless ( $conf->config('ticket_system-custom_priority_field') ) {
+<% include("/elements/table-grid.html") %>
+% my $bgcolor1 = '#eeeeee';
+%   my $bgcolor2 = '#ffffff';
+%   my $bgcolor = '';
 
-    @tickets =
-      @{ FS::TicketSystem->customer_tickets($cust_main->custnum, $num) };
-
-  } else {
+<TR>
+  <TH CLASS="grid" BGCOLOR="#cccccc">#</TH>
+  <TH CLASS="grid" BGCOLOR="#cccccc">Subject</TH>
+  <TH CLASS="grid" BGCOLOR="#cccccc">Status</TH>
+  <TH CLASS="grid" BGCOLOR="#cccccc">Queue</TH>
+  <TH CLASS="grid" BGCOLOR="#cccccc">Owner</TH>
+  <TH CLASS="grid" BGCOLOR="#cccccc">Priority</TH>
+</TR>
 
-    foreach my $priority (
-      $conf->config('ticket_system-custom_priority_field-values'), ''
-    ) {
-      last if scalar(@tickets) >= $num;
-      push @tickets, 
-        @{ FS::TicketSystem->customer_tickets( $cust_main->custnum,
-                                               $num - scalar(@tickets),
-                                               $priority,
-                                             )
-         };
-    }
+% foreach my $ticket ( @tickets ) {
+%     my $href = FS::TicketSystem->href_ticket($ticket->{id});
+%     if ( $bgcolor eq $bgcolor1 ) {
+%       $bgcolor = $bgcolor2;
+%     } else {
+%       $bgcolor = $bgcolor1;
+%     }
 
-  }
+  <TR>
+  
+    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+      <A HREF=<%$href%>><% $ticket->{id} %></A>
+    </TD>
+  
+    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+      <A HREF=<%$href%>><% $ticket->{subject} %></A>
+    </TD>
+  
+    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+      <% $ticket->{status} %>
+    </TD>
+  
+    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+      <% $ticket->{queue} %>
+    </TD>
+  
+    <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
+      <% $ticket->{owner} %>
+    </TD>
+  
+    <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>">
+      <% $ticket->{content}
+           ? $ticket->{content}.' ('.$ticket->{priority}.')'
+           : $ticket->{priority}
+      %>
+    </TD>
+  
+  </TR>
 
-%>
+% } 
 
-Highest priority tickets
-(<A HREF="<%= FS::TicketSystem->href_customer_tickets($cust_main->custnum) %>">View all tickets for this customer</A>)
-(<A HREF="<%= FS::TicketSystem->href_new_ticket($cust_main->custnum, join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list ) ) %>">New ticket for this customer</A>)
-<%= table() %>
-<TR>
-  <TH>#</TH>
-  <TH>Subject</TH>
-  <TH>Priority</TH>
-  <TH>Queue</TH>
-  <TH>Status</TH>
-</TR>
-<% foreach my $ticket ( @tickets ) {
-     my $href = FS::TicketSystem->href_ticket($ticket->{id});
-%>
-<TR>
-  <TD><A HREF=<%=$href%>><%= $ticket->{id} %></A></TD>
-  <TD><A HREF=<%=$href%>><%= $ticket->{subject} %></A></TD>
-  <TD ALIGN="right"><%= $ticket->{content} || $ticket->{priority} %></TD>
-  <TD><%= $ticket->{name} %></TD>
-  <TD><%= $ticket->{status} %></TD>
-</TR>
-<% } %>
 </TABLE>
 
+<%init>
+
+my( $conf ) = new FS::Conf;
+my( $cust_main ) = @_;
+my( @tickets )  = $cust_main->tickets;
+
+my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum);
+my $openlabel = join('/', FS::TicketSystem->statuses );
+
+my $res_link  = FS::TicketSystem->href_customer_tickets(
+                  $cust_main->custnum,
+                  { 'statuses' => [ 'resolved' ] }
+                );
+
+my( $new_base, %new_param ) = FS::TicketSystem->href_params_new_ticket(
+                 $cust_main,
+                 join(', ', $cust_main->invoicing_list_emailonly )               );
+
+my $new_link = FS::TicketSystem->href_new_ticket(
+                 $cust_main,
+                 join(', ', $cust_main->invoicing_list_emailonly )
+               );
+
+</%init>