X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=httemplate%2Fview%2Fcust_main%2Ftickets.html;h=2175110e4f95a2cd80db83b659778720b029338a;hb=2238711675eefa60cd2feb47c8d3e43d3e6f1860;hp=93cb51f25734458bebe2a9af52bf6714ab4e56e7;hpb=8e3dfb380406e145494a5fffa7a0e4aab7b38253;p=freeside.git diff --git a/httemplate/view/cust_main/tickets.html b/httemplate/view/cust_main/tickets.html index 93cb51f25..2175110e4 100644 --- a/httemplate/view/cust_main/tickets.html +++ b/httemplate/view/cust_main/tickets.html @@ -1,76 +1,114 @@ -<% - my( $cust_main ) = @_; - - my $conf = new FS::Conf; - my $num = $conf->config('cust_main-max_tickets') || 10; - - my @tickets = (); - unless ( $conf->config('ticket_system-custom_priority_field') ) { - - @tickets = - @{ FS::TicketSystem->customer_tickets($cust_main->custnum, $num) }; - - } else { - - foreach my $priority ( - $conf->config('ticket_system-custom_priority_field-values'), '' - ) { - last if scalar(@tickets) >= $num; - push @tickets, - @{ FS::TicketSystem->customer_tickets( $cust_main->custnum, - $num - scalar(@tickets), - $priority, - ) - }; - } - - } - -%> - -Highest priority tickets -(View all tickets for this customer) -(New ticket for this customer) - -<%= include("/elements/table-grid.html") %> - -<% my $bgcolor1 = '#eeeeee'; - my $bgcolor2 = '#ffffff'; - my $bgcolor = ''; -%> +
+ +<% mt('Create new ticket') |h %> + <% mt('in queue') |h %> +%# fetch list of queues in which the user can create tickets +% my $session = FS::TicketSystem->session(); +% my %queues = FS::TicketSystem->queues($session, 'CreateTicket'); +% if( $conf->exists('ticket_system-force_default_queueid') ) { +<% $queues{$new_param{'Queue'}} %> + +% } +% else { + + +% } +
+
+ +(<% mt("View $openlabel tickets for this customer") |h %>) +(<% mt('View resolved tickets for this customer') |h %>) +

+ +<& /elements/table-grid.html &> +% my $bgcolor1 = '#eeeeee'; +% my $bgcolor2 = '#ffffff'; +% my $bgcolor = ''; - # - Subject - Priority - Queue - Status + <% mt('#') |h %> + <% mt('Subject') |h %> + <% mt('Status') |h %> + <% mt('Queue') |h %> + <% mt('Owner') |h %> + <% mt('Priority') |h %> -<% foreach my $ticket ( @tickets ) { - my $href = FS::TicketSystem->href_ticket($ticket->{id}); - if ( $bgcolor eq $bgcolor1 ) { - $bgcolor = $bgcolor2; - } else { - $bgcolor = $bgcolor1; - } -%> - - - - ><%= $ticket->{id} %> +% foreach my $ticket ( @tickets ) { +% my $href = FS::TicketSystem->href_ticket($ticket->{id}); +% if ( $bgcolor eq $bgcolor1 ) { +% $bgcolor = $bgcolor2; +% } else { +% $bgcolor = $bgcolor1; +% } + + + + + ><% $ticket->{id} %> + + + + ><% $ticket->{subject} %> + + + + <% $ticket->{status} %> + + + + <% $ticket->{queue} %> + + + + <% $ticket->{owner} %> + + + + <% $ticket->{content} + ? $ticket->{content}.' ('.$ticket->{priority}.')' + : $ticket->{priority} + %> + + + + +% } - ><%= $ticket->{subject} %> + - <%= $ticket->{content} || $ticket->{priority} %> +<%init> - <%= $ticket->{name} %> +my( $conf ) = new FS::Conf; +my( $cust_main ) = @_; +my( @tickets ) = $cust_main->tickets; - <%= $ticket->{status} %> +my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum); +my $openlabel = join('/', FS::TicketSystem->statuses ); - +my $res_link = FS::TicketSystem->href_customer_tickets( + $cust_main->custnum, + { 'statuses' => [ 'resolved' ] } + ); -<% } %> +my( $new_base, %new_param ) = + FS::TicketSystem->href_params_new_ticket( $cust_main ); - +my $new_link = FS::TicketSystem->href_new_ticket( $cust_main ); +