X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=httemplate%2Fsearch%2Frt_ticket.html;h=2826cd77134d0737fc416d80533bcb2716edfcf8;hb=8eb6542c022ac84b125416f3fb0828b278ba600a;hp=62fcce2138f5e789bcee71c38de028991cbdae71;hpb=011fc73692cc02924be7f7d786a9a841d4cb2037;p=freeside.git diff --git a/httemplate/search/rt_ticket.html b/httemplate/search/rt_ticket.html index 62fcce213..2826cd771 100644 --- a/httemplate/search/rt_ticket.html +++ b/httemplate/search/rt_ticket.html @@ -1,22 +1,29 @@ -<% include('elements/search.html', +<& elements/search.html, 'title' => 'Time worked summary', 'name_singular' => 'ticket', 'query' => $query, 'count_query' => $count_query, - 'count_addl' => [ $format_seconds_sub, $format_seconds_sub, ], + 'count_addl' => [ $format_seconds_sub, + $applied ? $format_seconds_sub : () ], 'header' => [ 'Ticket #', 'Ticket', 'Time', - 'Applied', + $applied ? 'Applied' : (), ], 'fields' => [ 'ticketid', sub { encode_entities(shift->get('subject')) }, - sub { my $seconds = shift->get('transaction_time'); + sub { my $seconds = shift->get('ticket_time'); &{ $format_seconds_sub }( $seconds ); }, - sub { my $seconds = shift->get('support'); + ($applied ? + sub { my $seconds = shift->get('applied_time'); &{ $format_seconds_sub }( $seconds ); - }, + } : () ), + ], + 'sort_fields' => [ 'ticketid', + 'subject', + 'transaction_time', + $applied ? 'applied_time' : (), ], 'links' => [ $link, @@ -24,8 +31,7 @@ '', '', ], - ) -%> +&> <%once> my $format_seconds_sub = sub { @@ -43,34 +49,44 @@ $seconds)%3600)/60)."m"; die "access denied" unless $FS::CurrentUser::CurrentUser->access_right('List rating data'); +local $FS::Record::nowarn_classload = 1; + #some amount of false laziness w/timeworked.html... -my $transactiontime = " - CASE transactions.type when 'Set' - THEN (to_number(newvalue,'999999')-to_number(oldvalue, '999999')) * 60 - ELSE timetaken*60 - END -"; +my @select = ( + 'Tickets.Id AS ticketid', + 'Tickets.Subject' +); +my @select_total = ( 'COUNT(*)' ); my $join = 'JOIN Users ON Transactions.Creator = Users.Id '; #. -# 'LEFT JOIN acct_rt_transaction '. -# ' ON Transactions.Id = acct_rt_transaction.transaction_id'; my $twhere = " - WHERE objecttype='RT::Ticket' - AND Transactions.ObjectId = Tickets.Id - AND ( ( Transactions.Type = 'Set' - AND Transactions.Field = 'TimeWorked' - AND Transactions.NewValue != Transactions.OldValue ) - OR ( ( Transactions.Type='Create' OR Transactions.Type='Comment' OR Transactions.Type='Correspond' ) - AND Transactions.TimeTaken > 0 - ) - ) + WHERE Transactions.ObjectType = 'RT::Ticket' + AND Transactions.ObjectId = Tickets.Id "; -#AND transaction_time != 0 -#AND $wheretimeleft -my $support = ''; +my $applied = ''; + +my $transaction_time = " +CASE transactions.type when 'Set' + THEN (to_number(newvalue,'999999')-to_number(oldvalue, '999999')) * 60 + ELSE timetaken*60 +END"; + +if ( $cgi->param('svcnum') =~ /^\s*(\d+)\s*$/ ) { + $twhere .= " AND EXISTS( SELECT 1 FROM acct_rt_transaction WHERE acct_rt_transaction.transaction_id = Transactions.id AND svcnum = $1 )"; + $applied = "AND svcnum = $1"; +} + +$twhere .= " + AND ( ( Transactions.Type = 'Set' + AND Transactions.Field = 'TimeWorked' + AND Transactions.NewValue != Transactions.OldValue ) + OR ( Transactions.Type IN ( 'Create', 'Comment', 'Correspond', 'Touch' ) + AND Transactions.TimeTaken > 0 + ) + )"; my($beginning, $ending) = FS::UI::Web::parse_beginning_ending($cgi); # TIMESTAMP is Pg-specific... ? @@ -87,39 +103,50 @@ if ( $cgi->param('otaker') && $cgi->param('otaker') =~ /^([\w\.\-]+)$/ ) { $twhere .= " AND Users.name = '$1' "; } -if ( $cgi->param('svcnum') =~ /^\s*(\d+)\s*$/ ) { - $twhere .= " AND EXISTS( SELECT 1 FROM acct_rt_transaction WHERE acct_rt_transaction.transaction_id = Transactions.id AND svcnum = $1 )"; - $support = "AND svcnum = $1"; +my $transactions = "FROM Transactions $join $twhere"; +my $where = "WHERE EXISTS ( SELECT 1 $transactions )"; + +if ( $cgi->param('category') =~ /^(\w+)$/ ) { + $where .= " AND ocfv_TimeType.Content = '$1'"; } -my $transactions = "FROM Transactions $join $twhere"; +my $ticket_time = "( SELECT SUM($transaction_time) $transactions )"; +push @select, "$ticket_time AS ticket_time"; +push @select_total, "SUM($ticket_time)"; -my $where = "WHERE EXISTS ( SELECT 1 $transactions )"; +if ( $applied ) { -my $transaction_time = "( SELECT SUM($transactiontime) $transactions )"; -my $support_time = "( SELECT SUM(support) FROM acct_rt_transaction LEFT JOIN Transactions ON ( transaction_id = Id ) $twhere $support )"; + my $applied_time = "( SELECT SUM(support) FROM acct_rt_transaction LEFT JOIN Transactions ON ( transaction_id = Id ) $twhere $applied )"; + + push @select, "$applied_time AS applied_time"; + push @select_total, "SUM($applied_time)"; + +} + +my $addl_from = " LEFT JOIN ( + SELECT DISTINCT ON (ObjectId) + ObjectId, Content + FROM ObjectCustomFieldValues + JOIN CustomFields + ON (ObjectCustomFieldValues.CustomField = CustomFields.Id) + WHERE CustomFields.Name = 'TimeType' + AND ObjectCustomFieldValues.ObjectType = 'RT::Ticket' + AND ObjectCustomFieldValues.Disabled = 0 + ORDER BY ObjectId ASC, ObjectCustomFieldValues.LastUpdated DESC + ) AS ocfv_TimeType ON (Tickets.Id = ocfv_TimeType.ObjectId) +"; my $query = { - 'select' => join(', ', - 'Tickets.Id AS ticketid', - 'Tickets.Subject', - "$transaction_time AS transaction_time", - "$support_time AS support", - ), + 'select' => join(', ', @select), 'table' => 'tickets', #Pg-ism #'table' => 'Tickets', - 'addl_from' => '', #$join, + 'addl_from' => $addl_from, 'extra_sql' => $where, 'order by' => 'ORDER BY Created', }; -my $count_query = - #"SELECT COUNT(*), SUM($transactiontime), SUM(acct_rt_transaction.support) FROM Transactions $join $where"; - #"SELECT COUNT(*), ( SUM($transactiontime) $transactions ) FROM Tickets"; # $join $where"; - "SELECT COUNT(*), - SUM( $transaction_time ), - SUM( $support_time ) - FROM Tickets $where"; # $join $where"; +my $count_query = "SELECT ".join(', ', @select_total). + " FROM Tickets $addl_from $where"; my $link = [ "${p}rt/Ticket/Display.html?id=", sub { shift->get('ticketid'); } ];