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+Uploaded files can be CSV (comma-separated value) files or Excel spreadsheets. The file should have a .CSV or .XLS extension.
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+Default Format has the following field order:
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+custnum<%$req%>, last<%$req%>, first<%$req%>, title<%$req%>, comment, selfservice_access, emailaddress, workphone, mobilephone, homephone
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+Field information:
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+You must include a customer number and either a last name, first name or title.
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custnum: This is the customer number of the customer the contact is attached to.
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last: Last name for contact.
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first: First name for contact.
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title: Optional title for contact.
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comment: Optional comment for contact.
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selfservice_access: Empty for no self service access or Y if granting self service access.
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emailaddress: Email address for contact.
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workphone: Work phone number for contact. Format xxxxxxxxxx
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mobilephone: Mobile phone number for contact. Format xxxxxxxxxx
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homephone: Home phone number for contact. Format xxxxxxxxxx