X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=FS%2FFS%2Fcust_svc.pm;h=b608b23498ad79ef7715adbb30cb4d2aece366b9;hb=a72a10f754f7465121d6137bb3dcee0a21ea6443;hp=7b866fad382259bb6864682ae778f627ef3fd3fb;hpb=b90c466e6b0d4477855ff3ff7b8f40937b129364;p=freeside.git

diff --git a/FS/FS/cust_svc.pm b/FS/FS/cust_svc.pm
index 7b866fad3..b608b2349 100644
--- a/FS/FS/cust_svc.pm
+++ b/FS/FS/cust_svc.pm
@@ -69,6 +69,8 @@ The following fields are currently supported:
 
 =item svcpart - Service definition (see L<FS::part_svc>)
 
+=item agent_svcid - Optional legacy service ID
+
 =item overlimit - date the service exceeded its usage limit
 
 =back
@@ -98,6 +100,28 @@ Deletes this service from the database.  If there is an error, returns the
 error, otherwise returns false.  Note that this only removes the cust_svc
 record - you should probably use the B<cancel> method instead.
 
+=cut
+
+sub delete {
+  my $self = shift;
+  my $error = $self->SUPER::delete;
+  return $error if $error;
+
+  if ( FS::Conf->new->config('ticket_system') eq 'RT_Internal' ) {
+    FS::TicketSystem->init;
+    my $session = FS::TicketSystem->session;
+    my $links = RT::Links->new($session->{CurrentUser});
+    my $svcnum = $self->svcnum;
+    $links->Limit(FIELD => 'Target', 
+                  VALUE => 'freeside://freeside/cust_svc/'.$svcnum);
+    while ( my $l = $links->Next ) {
+      my ($val, $msg) = $l->Delete;
+      # can't do anything useful on error
+      warn "error unlinking ticket $svcnum: $msg\n" if !$val;
+    }
+  }
+}
+
 =item cancel
 
 Cancels the relevant service by calling the B<cancel> method of the associated
@@ -109,7 +133,7 @@ If there is an error, returns the error, otherwise returns false.
 =cut
 
 sub cancel {
-  my $self = shift;
+  my($self,%opt) = @_;
 
   local $SIG{HUP} = 'IGNORE';
   local $SIG{INT} = 'IGNORE';
@@ -133,19 +157,26 @@ sub cancel {
 
   my $svc = $self->svc_x;
   if ($svc) {
-
-    my $error = $svc->cancel;
-    if ( $error ) {
-      $dbh->rollback if $oldAutoCommit;
-      return "Error canceling service: $error";
-    }
-    $error = $svc->delete; #this deletes this cust_svc record as well
-    if ( $error ) {
-      $dbh->rollback if $oldAutoCommit;
-      return "Error deleting service: $error";
+    if ( %opt && $opt{'date'} ) {
+	my $error = $svc->expire($opt{'date'});
+	if ( $error ) {
+	  $dbh->rollback if $oldAutoCommit;
+	  return "Error expiring service: $error";
+	}
+    } else {
+	my $error = $svc->cancel;
+	if ( $error ) {
+	  $dbh->rollback if $oldAutoCommit;
+	  return "Error canceling service: $error";
+	}
+	$error = $svc->delete; #this deletes this cust_svc record as well
+	if ( $error ) {
+	  $dbh->rollback if $oldAutoCommit;
+	  return "Error deleting service: $error";
+	}
     }
 
-  } else {
+  } elsif ( !%opt ) {
 
     #huh?
     warn "WARNING: no svc_ record found for svcnum ". $self->svcnum.
@@ -290,6 +321,7 @@ sub check {
     $self->ut_numbern('svcnum')
     || $self->ut_numbern('pkgnum')
     || $self->ut_number('svcpart')
+    || $self->ut_numbern('agent_svcid')
     || $self->ut_numbern('overlimit')
   ;
   return $error if $error;
@@ -300,27 +332,30 @@ sub check {
   if ( $self->pkgnum ) {
     my $cust_pkg = qsearchs( 'cust_pkg', { 'pkgnum' => $self->pkgnum } );
     return "Unknown pkgnum" unless $cust_pkg;
-    my $pkg_svc = qsearchs( 'pkg_svc', {
-      'pkgpart' => $cust_pkg->pkgpart,
-      'svcpart' => $self->svcpart,
-    });
-    # or new FS::pkg_svc ( { 'pkgpart'  => $cust_pkg->pkgpart,
-    #                        'svcpart'  => $self->svcpart,
-    #                        'quantity' => 0                   } );
-    my $quantity = $pkg_svc ? $pkg_svc->quantity : 0;
-
-    my @cust_svc = qsearch('cust_svc', {
-      'pkgnum'  => $self->pkgnum,
-      'svcpart' => $self->svcpart,
-    });
-    return "Already ". scalar(@cust_svc). " ". $part_svc->svc.
+    ($part_svc) = grep { $_->svcpart == $self->svcpart } $cust_pkg->part_svc;
+    return "No svcpart ". $self->svcpart.
+           " services in pkgpart ". $cust_pkg->pkgpart
+      unless $part_svc || $ignore_quantity;
+    return "Already ". $part_svc->get('num_cust_svc'). " ". $part_svc->svc.
            " services for pkgnum ". $self->pkgnum
-      if scalar(@cust_svc) >= $quantity && !$ignore_quantity;
+      if !$ignore_quantity && $part_svc->get('num_avail') <= 0 ;
   }
 
   $self->SUPER::check;
 }
 
+=item display_svcnum 
+
+Returns the displayed service number for this service: agent_svcid if it has a
+value, svcnum otherwise
+
+=cut
+
+sub display_svcnum {
+  my $self = shift;
+  $self->agent_svcid || $self->svcnum;
+}
+
 =item part_svc
 
 Returns the definition for this service, as a FS::part_svc object (see
@@ -375,6 +410,20 @@ sub date_inserted {
   $self->h_date('insert');
 }
 
+=item pkg_cancel_date
+
+Returns the date this service's package was canceled.  This normally only 
+exists for a service that's been preserved through cancellation with the 
+part_pkg.preserve flag.
+
+=cut
+
+sub pkg_cancel_date {
+  my $self = shift;
+  my $cust_pkg = $self->cust_pkg or return;
+  return $cust_pkg->getfield('cancel') || '';
+}
+
 =item label
 
 Returns a list consisting of:
@@ -430,7 +479,7 @@ Returns a listref of html elements associated with this service's exports.
 sub export_links {
   my $self = shift;
   my $svc_x = $self->svc_x
-    or return "can't find ". $self->part_svc->svcdb. '.svcnum '. $self->svcnum;
+    or return [ "can't find ". $self->part_svc->svcdb. '.svcnum '. $self->svcnum ];
 
   $svc_x->export_links;
 }
@@ -479,18 +528,20 @@ where B<svcdb> is not "svc_acct".
 
 =cut
 
-#note: implementation here, POD in FS::svc_acct
-sub seconds_since {
-  my($self, $since) = @_;
-  my $dbh = dbh;
-  my $sth = $dbh->prepare(' SELECT SUM(logout-login) FROM session
-                              WHERE svcnum = ?
-                                AND login >= ?
-                                AND logout IS NOT NULL'
-  ) or die $dbh->errstr;
-  $sth->execute($self->svcnum, $since) or die $sth->errstr;
-  $sth->fetchrow_arrayref->[0];
-}
+#internal session db deprecated (or at least on hold)
+sub seconds_since { 'internal session db deprecated'; };
+##note: implementation here, POD in FS::svc_acct
+#sub seconds_since {
+#  my($self, $since) = @_;
+#  my $dbh = dbh;
+#  my $sth = $dbh->prepare(' SELECT SUM(logout-login) FROM session
+#                              WHERE svcnum = ?
+#                                AND login >= ?
+#                                AND logout IS NOT NULL'
+#  ) or die $dbh->errstr;
+#  $sth->execute($self->svcnum, $since) or die $sth->errstr;
+#  $sth->fetchrow_arrayref->[0];
+#}
 
 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
 
@@ -742,6 +793,107 @@ sub get_session_history {
 
 }
 
+=item tickets
+
+Returns an array of hashes representing the tickets linked to this service.
+
+=cut
+
+sub tickets {
+  my $self = shift;
+
+  my $conf = FS::Conf->new;
+  my $num = $conf->config('cust_main-max_tickets') || 10;
+  my @tickets = ();
+
+  if ( $conf->config('ticket_system') ) {
+    unless ( $conf->config('ticket_system-custom_priority_field') ) {
+
+      @tickets = @{ FS::TicketSystem->service_tickets($self->svcnum, $num) };
+
+    } else {
+
+      foreach my $priority (
+        $conf->config('ticket_system-custom_priority_field-values'), ''
+      ) {
+        last if scalar(@tickets) >= $num;
+        push @tickets,
+        @{ FS::TicketSystem->service_tickets( $self->svcnum,
+            $num - scalar(@tickets),
+            $priority,
+          )
+        };
+      }
+    }
+  }
+  (@tickets);
+}
+
+
+=back
+
+=head1 SUBROUTINES
+
+=over 4
+
+=item smart_search OPTION => VALUE ...
+
+Accepts the option I<search>, the string to search for.  The string will 
+be searched for as a username, email address, IP address, MAC address, 
+phone number, and hardware serial number.  Unlike the I<smart_search> on 
+customers, this always requires an exact match.
+
+=cut
+
+# though perhaps it should be fuzzy in some cases?
+
+sub smart_search {
+  my %param = __PACKAGE__->smart_search_param(@_);
+  qsearch(\%param);
+}
+
+sub smart_search_param {
+  my $class = shift;
+  my %opt = @_;
+
+  my $string = $opt{'search'};
+  $string =~ s/(^\s+|\s+$)//; #trim leading & trailing whitespace
+
+  my @or = 
+      map { my $table = $_;
+            my $search_sql = "FS::$table"->search_sql($string);
+            " ( svcdb = '$table'
+	        AND 0 < ( SELECT COUNT(*) FROM $table
+	                    WHERE $table.svcnum = cust_svc.svcnum
+		              AND $search_sql
+	                )
+	      ) ";
+          }
+      FS::part_svc->svc_tables;
+
+  if ( $string =~ /^(\d+)$/ ) {
+    unshift @or, " ( agent_svcid IS NOT NULL AND agent_svcid = $1 ) ";
+  }
+
+  my @extra_sql = ' ( '. join(' OR ', @or). ' ) ';
+
+  push @extra_sql, $FS::CurrentUser::CurrentUser->agentnums_sql(
+    'null_right' => 'View/link unlinked services'
+  );
+  my $extra_sql = ' WHERE '.join(' AND ', @extra_sql);
+  #for agentnum
+  my $addl_from = ' LEFT JOIN cust_pkg  USING ( pkgnum  )'.
+                  ' LEFT JOIN cust_main USING ( custnum )'.
+                  ' LEFT JOIN part_svc  USING ( svcpart )';
+
+  (
+    'table'     => 'cust_svc',
+    'addl_from' => $addl_from,
+    'hashref'   => {},
+    'extra_sql' => $extra_sql,
+  );
+}
+
 =back
 
 =head1 BUGS