X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=FS%2FFS%2Fcust_main.pm;h=a8a9ae43b7d293e09c86e3a0f62bbb07fa71034c;hb=3dc6bff7a0a4ceaacd18a7ce6b50cd2b8a2ce498;hp=0534686c48dc4807eca594563ff58a5ac159131d;hpb=2a863bbb144830dfb8fca4afb3af76a84a647c76;p=freeside.git

diff --git a/FS/FS/cust_main.pm b/FS/FS/cust_main.pm
index 0534686c4..a8a9ae43b 100644
--- a/FS/FS/cust_main.pm
+++ b/FS/FS/cust_main.pm
@@ -1,19 +1,16 @@
 package FS::cust_main;
 
+require 5.006;
 use strict;
 use vars qw( @ISA @EXPORT_OK $DEBUG $me $conf @encrypted_fields
-             $import $skip_fuzzyfiles $ignore_expired_card );
+             $import $skip_fuzzyfiles $ignore_expired_card @paytypes);
 use vars qw( $realtime_bop_decline_quiet ); #ugh
 use Safe;
 use Carp;
 use Exporter;
-BEGIN {
-  eval "use Time::Local;";
-  die "Time::Local minimum version 1.05 required with Perl versions before 5.6"
-    if $] < 5.006 && !defined($Time::Local::VERSION);
-  #eval "use Time::Local qw(timelocal timelocal_nocheck);";
-  eval "use Time::Local qw(timelocal_nocheck);";
-}
+use Time::Local qw(timelocal_nocheck);
+use Data::Dumper;
+use Tie::IxHash;
 use Digest::MD5 qw(md5_base64);
 use Date::Format;
 use Date::Parse;
@@ -21,9 +18,10 @@ use Date::Parse;
 use String::Approx qw(amatch);
 use Business::CreditCard 0.28;
 use Locale::Country;
+use Data::Dumper;
 use FS::UID qw( getotaker dbh );
 use FS::Record qw( qsearchs qsearch dbdef );
-use FS::Misc qw( send_email );
+use FS::Misc qw( send_email generate_ps do_print );
 use FS::Msgcat qw(gettext);
 use FS::cust_pkg;
 use FS::cust_svc;
@@ -31,6 +29,7 @@ use FS::cust_bill;
 use FS::cust_bill_pkg;
 use FS::cust_pay;
 use FS::cust_pay_void;
+use FS::cust_pay_batch;
 use FS::cust_credit;
 use FS::cust_refund;
 use FS::part_referral;
@@ -42,8 +41,9 @@ use FS::cust_bill_pay;
 use FS::prepay_credit;
 use FS::queue;
 use FS::part_pkg;
-use FS::part_bill_event qw(due_events);
-use FS::cust_bill_event;
+use FS::part_event;
+use FS::part_event_condition;
+#use FS::cust_event;
 use FS::cust_tax_exempt;
 use FS::cust_tax_exempt_pkg;
 use FS::type_pkgs;
@@ -51,6 +51,7 @@ use FS::payment_gateway;
 use FS::agent_payment_gateway;
 use FS::banned_pay;
 use FS::payinfo_Mixin;
+use FS::TicketSystem;
 
 @ISA = qw( FS::Record FS::payinfo_Mixin );
 
@@ -69,6 +70,7 @@ $skip_fuzzyfiles = 0;
 $ignore_expired_card = 0;
 
 @encrypted_fields = ('payinfo', 'paycvv');
+@paytypes = ('', 'Personal checking', 'Personal savings', 'Business checking', 'Business savings');
 
 #ask FS::UID to run this stuff for us later
 #$FS::UID::callback{'FS::cust_main'} = sub { 
@@ -348,7 +350,8 @@ sub insert {
     $error = $self->check_invoicing_list( $invoicing_list );
     if ( $error ) {
       $dbh->rollback if $oldAutoCommit;
-      return "checking invoicing_list (transaction rolled back): $error";
+      #return "checking invoicing_list (transaction rolled back): $error";
+      return $error;
     }
     $self->invoicing_list( $invoicing_list );
   }
@@ -417,7 +420,7 @@ sub start_copy_skel {
   #'mg_watchlist_header.watchlist_header_id' => { 'mg_watchlist_details.watchlist_details_id' },
   #'mg_user_grid_header.grid_header_id' => { 'mg_user_grid_details.user_grid_details_id' },
   #'mg_portfolio_header.portfolio_header_id' => { 'mg_portfolio_trades.portfolio_trades_id' => { 'mg_portfolio_trades_positions.portfolio_trades_positions_id' } },
-  my @tables = eval($conf->config_binary('cust_main-skeleton_tables'));
+  my @tables = eval(join('\n',$conf->config('cust_main-skeleton_tables')));
   die $@ if $@;
 
   _copy_skel( 'cust_main',                                 #tablename
@@ -1011,7 +1014,9 @@ sub delete {
       my %hash = $cust_pkg->hash;
       $hash{'custnum'} = $new_custnum;
       my $new_cust_pkg = new FS::cust_pkg ( \%hash );
-      my $error = $new_cust_pkg->replace($cust_pkg);
+      my $error = $new_cust_pkg->replace($cust_pkg,
+                                         options => { $cust_pkg->options },
+                                        );
       if ( $error ) {
         $dbh->rollback if $oldAutoCommit;
         return $error;
@@ -1216,6 +1221,9 @@ sub check {
     || $self->ut_country('country')
     || $self->ut_anything('comments')
     || $self->ut_numbern('referral_custnum')
+    || $self->ut_textn('stateid')
+    || $self->ut_textn('stateid_state')
+    || $self->ut_textn('invoice_terms')
   ;
   #barf.  need message catalogs.  i18n.  etc.
   $error .= "Please select an advertising source."
@@ -1267,6 +1275,21 @@ sub check {
   ;
   return $error if $error;
 
+  if ( $conf->exists('cust_main-require_phone')
+       && ! length($self->daytime) && ! length($self->night)
+     ) {
+
+    my $daytime_label = FS::Msgcat::_gettext('daytime') =~ /^(daytime)?$/
+                          ? 'Day Phone'
+                          : FS::Msgcat::_gettext('daytime');
+    my $night_label = FS::Msgcat::_gettext('night') =~ /^(night)?$/
+                        ? 'Night Phone'
+                        : FS::Msgcat::_gettext('night');
+  
+    return "$daytime_label or $night_label is required"
+  
+  }
+
   my @addfields = qw(
     last first company address1 address2 city county state zip
     country daytime night fax
@@ -1330,6 +1353,7 @@ sub check {
   $error =    $self->ut_numbern('paystart_month')
            || $self->ut_numbern('paystart_year')
            || $self->ut_numbern('payissue')
+           || $self->ut_textn('paytype')
   ;
   return $error if $error;
 
@@ -1539,6 +1563,16 @@ sub all_pkgs {
   sort sort_packages @cust_pkg;
 }
 
+=item cust_pkg
+
+Synonym for B<all_pkgs>.
+
+=cut
+
+sub cust_pkg {
+  shift->all_pkgs(@_);
+}
+
 =item ncancelled_pkgs
 
 Returns all non-cancelled packages (see L<FS::cust_pkg>) for this customer.
@@ -1553,11 +1587,18 @@ sub ncancelled_pkgs {
   my @cust_pkg = ();
   if ( $self->{'_pkgnum'} ) {
 
+    warn "$me ncancelled_pkgs: returning cached objects"
+      if $DEBUG > 1;
+
     @cust_pkg = grep { ! $_->getfield('cancel') }
                 values %{ $self->{'_pkgnum'}->cache };
 
   } else {
 
+    warn "$me ncancelled_pkgs: searching for packages for custnum ".
+         $self->custnum
+      if $DEBUG > 1;
+
     @cust_pkg =
       qsearch( 'cust_pkg', {
                              'custnum' => $self->custnum,
@@ -1675,10 +1716,20 @@ sub suspend {
   grep { $_->suspend(@_) } $self->unsuspended_pkgs;
 }
 
-=item suspend_if_pkgpart PKGPART [ , PKGPART ... ]
+=item suspend_if_pkgpart HASHREF | PKGPART [ , PKGPART ... ]
 
 Suspends all unsuspended packages (see L<FS::cust_pkg>) matching the listed
-PKGPARTs (see L<FS::part_pkg>).
+PKGPARTs (see L<FS::part_pkg>).  Preferred usage is to pass a hashref instead
+of a list of pkgparts; the hashref has the following keys:
+
+=over 4
+
+=item pkgparts - listref of pkgparts
+
+=item (other options are passed to the suspend method)
+
+=back
+
 
 Returns a list: an empty list on success or a list of errors.
 
@@ -1698,10 +1749,19 @@ sub suspend_if_pkgpart {
       $self->unsuspended_pkgs;
 }
 
-=item suspend_unless_pkgpart PKGPART [ , PKGPART ... ]
+=item suspend_unless_pkgpart HASHREF | PKGPART [ , PKGPART ... ]
 
 Suspends all unsuspended packages (see L<FS::cust_pkg>) unless they match the
-listed PKGPARTs (see L<FS::part_pkg>).
+given PKGPARTs (see L<FS::part_pkg>).  Preferred usage is to pass a hashref
+instead of a list of pkgparts; the hashref has the following keys:
+
+=over 4
+
+=item pkgparts - listref of pkgparts
+
+=item (other options are passed to the suspend method)
+
+=back
 
 Returns a list: an empty list on success or a list of errors.
 
@@ -1725,22 +1785,31 @@ sub suspend_unless_pkgpart {
 
 Cancels all uncancelled packages (see L<FS::cust_pkg>) for this customer.
 
-Available options are: I<quiet>, I<reasonnum>, and I<ban>
+Available options are:
+
+=over 4
+
+=item quiet - can be set true to supress email cancellation notices.
 
-I<quiet> can be set true to supress email cancellation notices.
+=item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason.  The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
 
-# I<reasonnum> can be set to a cancellation reason (see L<FS::cancel_reason>)
+=item ban - can be set true to ban this customer's credit card or ACH information, if present.
 
-I<ban> can be set true to ban this customer's credit card or ACH information,
-if present.
+=back
 
 Always returns a list: an empty list on success or a list of errors.
 
 =cut
 
 sub cancel {
-  my $self = shift;
-  my %opt = @_;
+  my( $self, %opt ) = @_;
+
+  warn "$me cancel called on customer ". $self->custnum. " with options ".
+       join(', ', map { "$_: $opt{$_}" } keys %opt ). "\n"
+    if $DEBUG;
+
+  return ( 'access denied' )
+    unless $FS::CurrentUser::CurrentUser->access_right('Cancel customer');
 
   if ( $opt{'ban'} && $self->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/ ) {
 
@@ -1755,7 +1824,13 @@ sub cancel {
 
   }
 
-  grep { $_ } map { $_->cancel(@_) } $self->ncancelled_pkgs;
+  my @pkgs = $self->ncancelled_pkgs;
+
+  warn "$me cancelling ". scalar($self->ncancelled_pkgs). "/".
+       scalar(@pkgs). " packages for customer ". $self->custnum. "\n"
+    if $DEBUG;
+
+  grep { $_ } map { $_->cancel(%opt) } $self->ncancelled_pkgs;
 }
 
 sub _banned_pay_hashref {
@@ -1802,27 +1877,109 @@ sub agent {
   qsearchs( 'agent', { 'agentnum' => $self->agentnum } );
 }
 
+=item bill_and_collect 
+
+Cancels and suspends any packages due, generates bills, applies payments and
+cred
+
+Warns on errors (Does not currently: If there is an error, returns the error, otherwise returns false.)
+
+Options are passed as name-value pairs.  Currently available options are:
+
+=over 4
+
+=item time - bills the customer as if it were that time.  Specified as a UNIX timestamp; see L<perlfunc/"time">).  Also see L<Time::Local> and L<Date::Parse> for conversion functions.  For example:
+
+ use Date::Parse;
+ ...
+ $cust_main->bill( 'time' => str2time('April 20th, 2001') );
+
+=item invoice_time - used in conjunction with the I<time> option, this option specifies the date of for the generated invoices.  Other calculations, such as whether or not to generate the invoice in the first place, are not affected.
+
+=item check_freq - "1d" for the traditional, daily events (the default), or "1m" for the new monthly events (part_event.check_freq)
+
+=item resetup - if set true, re-charges setup fees.
+
+=back
+
+=cut
+
+sub bill_and_collect {
+  my( $self, %options ) = @_;
+
+  ###
+  # cancel packages
+  ###
+
+  #$^T not $options{time} because freeside-daily -d is for pre-printing invoices
+  foreach my $cust_pkg (
+    grep { $_->expire && $_->expire <= $^T } $self->ncancelled_pkgs
+  ) {
+    my $error = $cust_pkg->cancel;
+    warn "Error cancelling expired pkg ". $cust_pkg->pkgnum.
+         " for custnum ". $self->custnum. ": $error"
+      if $error;
+  }
+
+  ###
+  # suspend packages
+  ###
+
+  #$^T not $options{time} because freeside-daily -d is for pre-printing invoices
+  foreach my $cust_pkg (
+    grep { (    $_->part_pkg->is_prepaid && $_->bill && $_->bill < $^T
+             || $_->adjourn && $_->adjourn <= $^T
+           )
+           && ! $_->susp
+         }
+         $self->ncancelled_pkgs
+  ) {
+    my $error = $cust_pkg->suspend;
+    warn "Error suspending package ". $cust_pkg->pkgnum.
+         " for custnum ". $self->custnum. ": $error"
+      if $error;
+  }
+
+  ###
+  # bill and collect
+  ###
+
+  my $error = $self->bill( %options );
+  warn "Error billing, custnum ". $self->custnum. ": $error" if $error;
+
+  $self->apply_payments_and_credits;
+
+  $error = $self->collect( %options );
+  warn "Error collecting, custnum". $self->custnum. ": $error" if $error;
+
+}
+
 =item bill OPTIONS
 
 Generates invoices (see L<FS::cust_bill>) for this customer.  Usually used in
-conjunction with the collect method.
+conjunction with the collect method by calling B<bill_and_collect>.
 
-Options are passed as name-value pairs.
+If there is an error, returns the error, otherwise returns false.
 
-Currently available options are:
+Options are passed as name-value pairs.  Currently available options are:
+
+=over 4
 
-resetup - if set true, re-charges setup fees.
+=item resetup - if set true, re-charges setup fees.
 
-time - bills the customer as if it were that time.  Specified as a UNIX
-timestamp; see L<perlfunc/"time">).  Also see L<Time::Local> and
-L<Date::Parse> for conversion functions.  For example:
+=item time - bills the customer as if it were that time.  Specified as a UNIX timestamp; see L<perlfunc/"time">).  Also see L<Time::Local> and L<Date::Parse> for conversion functions.  For example:
 
  use Date::Parse;
  ...
  $cust_main->bill( 'time' => str2time('April 20th, 2001') );
 
+=item pkg_list - An array ref of specific packages (objects) to attempt billing, instead trying all of them.
 
-If there is an error, returns the error, otherwise returns false.
+ $cust_main->bill( pkg_list => [$pkg1, $pkg2] );
+
+=item invoice_time - used in conjunction with the I<time> option, this option specifies the date of for the generated invoices.  Other calculations, such as whether or not to generate the invoice in the first place, are not affected.
+
+=back
 
 =cut
 
@@ -1855,7 +2012,7 @@ sub bill {
   # no line items] and we're inside a transaciton so nothing else will see it)
   my $cust_bill = new FS::cust_bill ( {
     'custnum' => $self->custnum,
-    '_date'   => $time,
+    '_date'   => ( $options{'invoice_time'} || $time ),
     #'charged' => $charged,
     'charged' => 0,
   } );
@@ -1900,7 +2057,14 @@ sub bill {
     ###
 
     my $setup = 0;
-    if ( !$cust_pkg->setup || $options{'resetup'} ) {
+    if ( ! $cust_pkg->setup &&
+         (
+           ( $conf->exists('disable_setup_suspended_pkgs') &&
+            ! $cust_pkg->getfield('susp')
+          ) || ! $conf->exists('disable_setup_suspended_pkgs')
+         )
+      || $options{'resetup'}
+    ) {
     
       warn "    bill setup\n" if $DEBUG > 1;
 
@@ -1924,6 +2088,13 @@ sub bill {
          ( $cust_pkg->getfield('bill') || 0 ) <= $time
     ) {
 
+      # XXX should this be a package event?  probably.  events are called
+      # at collection time at the moment, though...
+      if ( $part_pkg->can('reset_usage') ) {
+        warn "    resetting usage counters" if $DEBUG > 1;
+        $part_pkg->reset_usage($cust_pkg);
+      }
+
       warn "    bill recur\n" if $DEBUG > 1;
 
       # XXX shared with $recur_prog
@@ -1978,12 +2149,14 @@ sub bill {
     # If $cust_pkg has been modified, update it and create cust_bill_pkg records
     ###
 
-    if ( $cust_pkg->modified ) {
+    if ( $cust_pkg->modified ) {  # hmmm.. and if the options are modified?
 
       warn "  package ". $cust_pkg->pkgnum. " modified; updating\n"
         if $DEBUG >1;
 
-      $error=$cust_pkg->replace($old_cust_pkg);
+      $error=$cust_pkg->replace($old_cust_pkg,
+                                options => { $cust_pkg->options },
+                               );
       if ( $error ) { #just in case
         $dbh->rollback if $oldAutoCommit;
         return "Error modifying pkgnum ". $cust_pkg->pkgnum. ": $error";
@@ -2172,6 +2345,18 @@ sub bill {
 
   unless ( $cust_bill->cust_bill_pkg ) {
     $cust_bill->delete; #don't create an invoice w/o line items
+
+   # XXX this seems to be broken
+   #( DBD::Pg::st execute failed: ERROR:  syntax error at or near "hcb" )
+#   # get rid of our fake history too, waste of unecessary space
+#    my $h_cleanup_query = q{
+#      DELETE FROM h_cust_bill hcb
+#       WHERE hcb.invnum = ?
+#      AND NOT EXISTS ( SELECT 1 FROM cust_bill cb where cb.invnum = hcb.invnum )
+#    };
+#    my $h_sth = $dbh->prepare($h_cleanup_query);
+#    $h_sth->execute($invnum);
+
     $dbh->commit or die $dbh->errstr if $oldAutoCommit;
     return '';
   }
@@ -2226,12 +2411,9 @@ sub bill {
 (Attempt to) collect money for this customer's outstanding invoices (see
 L<FS::cust_bill>).  Usually used after the bill method.
 
-Depending on the value of `payby', this may print or email an invoice (I<BILL>,
-I<DCRD>, or I<DCHK>), charge a credit card (I<CARD>), charge via electronic
-check/ACH (I<CHEK>), or just add any necessary (pseudo-)payment (I<COMP>).
-
-Most actions are now triggered by invoice events; see L<FS::part_bill_event>
-and the invoice events web interface.
+Actions are now triggered by billing events; see L<FS::part_event> and the
+billing events web interface.  Old-style invoice events (see
+L<FS::part_bill_event>) have been deprecated.
 
 If there is an error, returns the error, otherwise returns false.
 
@@ -2239,19 +2421,19 @@ Options are passed as name-value pairs.
 
 Currently available options are:
 
-invoice_time - Use this time when deciding when to print invoices and
-late notices on those invoices.  The default is now.  It is specified as a UNIX timestamp; see L<perlfunc/"time">).  Also see L<Time::Local> and L<Date::Parse>
-for conversion functions.
+=over 4
+
+=item invoice_time - Use this time when deciding when to print invoices and late notices on those invoices.  The default is now.  It is specified as a UNIX timestamp; see L<perlfunc/"time">).  Also see L<Time::Local> and L<Date::Parse> for conversion functions.
+
+=item retry - Retry card/echeck/LEC transactions even when not scheduled by invoice events.
 
-retry - Retry card/echeck/LEC transactions even when not scheduled by invoice
-events.
+=item quiet - set true to surpress email card/ACH decline notices.
 
-quiet - set true to surpress email card/ACH decline notices.
+=item check_freq - "1d" for the traditional, daily events (the default), or "1m" for the new monthly events (part_event.check_freq)
 
-freq - "1d" for the traditional, daily events (the default), or "1m" for the
-new monthly events
+=item payby - allows for one time override of normal customer billing method
 
-payby - allows for one time override of normal customer billing method
+=back
 
 =cut
 
@@ -2273,12 +2455,9 @@ sub collect {
 
   $self->select_for_update; #mutex
 
-  my $balance = $self->balance;
-  warn "$me collect customer ". $self->custnum. ": balance $balance\n"
-    if $DEBUG;
-  unless ( $balance > 0 ) { #redundant?????
-    $dbh->rollback if $oldAutoCommit; #hmm
-    return '';
+  if ( $DEBUG ) {
+    my $balance = $self->balance;
+    warn "$me collect customer ". $self->custnum. ": balance $balance\n"
   }
 
   if ( exists($options{'retry_card'}) ) {
@@ -2293,51 +2472,233 @@ sub collect {
     }
   }
 
-  my $extra_sql = '';
-  if ( defined $options{'freq'} && $options{'freq'} eq '1m' ) {
-    $extra_sql = " AND freq = '1m' ";
-  } else {
-    $extra_sql = " AND ( freq = '1d' OR freq IS NULL OR freq = '' ) ";
-  }
-
-  foreach my $cust_bill ( $self->open_cust_bill ) {
-
-    # don't try to charge for the same invoice if it's already in a batch
-    #next if qsearchs( 'cust_pay_batch', { 'invnum' => $cust_bill->invnum } );
-
-    last if $self->balance <= 0;
+  # false laziness w/pay_batch::import_results
 
-    warn "  invnum ". $cust_bill->invnum. " (owed ". $cust_bill->owed. ")\n"
-      if $DEBUG > 1;
+  my $due_cust_event = $self->due_cust_event(
+    'time'       => $invoice_time,
+    'check_freq' => $options{'check_freq'},
+  );
+  unless( ref($due_cust_event) ) {
+    $dbh->rollback if $oldAutoCommit;
+    return $due_cust_event;
+  }
 
-    foreach my $part_bill_event ( due_events ( $cust_bill,
-                                               exists($options{'payby'}) 
-					         ? $options{'payby'}
-						 : $self->payby,
-					       $invoice_time,
-					       $extra_sql ) ) {
+  foreach my $cust_event ( @$due_cust_event ) {
 
-      last if $cust_bill->owed <= 0  # don't run subsequent events if owed<=0
-           || $self->balance   <= 0; # or if balance<=0
+    #XXX lock event
+    
+    #re-eval event conditions (a previous event could have changed things)
+    next unless $cust_event->test_conditions( 'time' => $invoice_time );
 
-      {
-        local $realtime_bop_decline_quiet = 1 if $options{'quiet'};
-        warn "  do_event " .  $cust_bill . " ". (%options) .  "\n"
-          if $DEBUG > 1;
+    {
+      local $realtime_bop_decline_quiet = 1 if $options{'quiet'};
+      warn "  running cust_event ". $cust_event->eventnum. "\n"
+        if $DEBUG > 1;
 
-        if (my $error = $part_bill_event->do_event($cust_bill, %options)) {
+      
+      #if ( my $error = $cust_event->do_event(%options) ) { #XXX %options?
+      if ( my $error = $cust_event->do_event() ) {
+        #XXX wtf is this?  figure out a proper dealio with return value
+        #from do_event
 	  # gah, even with transactions.
 	  $dbh->commit if $oldAutoCommit; #well.
 	  return $error;
 	}
+    }
+
+  }
+
+  $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+  '';
+
+}
+
+=item due_cust_event [ HASHREF | OPTION => VALUE ... ]
+
+Inserts database records for and returns an ordered listref of new events due
+for this customer, as FS::cust_event objects (see L<FS::cust_event>).  If no
+events are due, an empty listref is returned.  If there is an error, returns a
+scalar error message.
+
+To actually run the events, call each event's test_condition method, and if
+still true, call the event's do_event method.
+
+Options are passed as a hashref or as a list of name-value pairs.  Available
+options are:
+
+=over 4
+
+=item check_freq - Search only for events of this check frequency (how often events of this type are checked); currently "1d" (daily, the default) and "1m" (monthly) are recognized.
+
+=item time - "Current time" for the events.
+
+=item debug - Debugging level.  Default is 0 (no debugging), or can be set to 1 (passed-in options), 2 (traces progress), or 3 (more information)
+
+=item eventtable - Only return events for the specified eventtable (by default, events of all eventtables are returned)
+
+=item objects - Explicitly pass the objects to be tested (typically used with eventtable).
+
+=back
+
+=cut
+
+sub due_cust_event {
+  my $self = shift;
+  my %opt = ref($_[0]) ? %{ $_[0] } : @_;
+
+  #???
+  #my $DEBUG = $opt{'debug'}
+  local($DEBUG) = $opt{'debug'}
+    if defined($opt{'debug'}) && $opt{'debug'} > $DEBUG;
+
+  warn "$me due_cust_event called with options ".
+       join(', ', map { "$_: $opt{$_}" } keys %opt). "\n"
+    if $DEBUG;
+
+  $opt{'time'} ||= time;
+
+  local $SIG{HUP} = 'IGNORE';
+  local $SIG{INT} = 'IGNORE';
+  local $SIG{QUIT} = 'IGNORE';
+  local $SIG{TERM} = 'IGNORE';
+  local $SIG{TSTP} = 'IGNORE';
+  local $SIG{PIPE} = 'IGNORE';
+
+  my $oldAutoCommit = $FS::UID::AutoCommit;
+  local $FS::UID::AutoCommit = 0;
+  my $dbh = dbh;
+
+  $self->select_for_update; #mutex
+
+  ###
+  # 1: find possible events (initial search)
+  ###
+  
+  my @cust_event = ();
+
+  my @eventtable = $opt{'eventtable'}
+                     ? ( $opt{'eventtable'} )
+                     : FS::part_event->eventtables_runorder;
+
+  foreach my $eventtable ( @eventtable ) {
+
+    my @objects;
+    if ( $opt{'objects'} ) {
+
+      @objects = @{ $opt{'objects'} };
+
+    } else {
+
+      #my @objects = $self->eventtable(); # sub cust_main { @{ [ $self ] }; }
+      @objects = ( $eventtable eq 'cust_main' )
+                   ? ( $self )
+                   : ( $self->$eventtable() );
+
+    }
+
+    my @e_cust_event = ();
+
+    my $cross = "CROSS JOIN $eventtable";
+    $cross .= ' LEFT JOIN cust_main USING ( custnum )'
+      unless $eventtable eq 'cust_main';
+
+    foreach my $object ( @objects ) {
+
+      #this first search uses the condition_sql magic for optimization.
+      #the more possible events we can eliminate in this step the better
+
+      my $cross_where = '';
+      my $pkey = $object->primary_key;
+      $cross_where = "$eventtable.$pkey = ". $object->$pkey();
+
+      my $join = FS::part_event_condition->join_conditions_sql( $eventtable );
+      my $extra_sql =
+        FS::part_event_condition->where_conditions_sql( $eventtable,
+                                                        'time'=>$opt{'time'}
+                                                      );
+      my $order = FS::part_event_condition->order_conditions_sql( $eventtable );
+
+      $extra_sql = "AND $extra_sql" if $extra_sql;
+
+      #here is the agent virtualization
+      $extra_sql .= " AND (    part_event.agentnum IS NULL
+                            OR part_event.agentnum = ". $self->agentnum. ' )';
+
+      $extra_sql .= " $order";
+
+      my @part_event = qsearch( {
+        'select'    => 'part_event.*',
+        'table'     => 'part_event',
+        'addl_from' => "$cross $join",
+        'hashref'   => { 'check_freq' => ( $opt{'check_freq'} || '1d' ),
+                         'eventtable' => $eventtable,
+                         'disabled'   => '',
+                       },
+        'extra_sql' => "AND $cross_where $extra_sql",
+      } );
+
+      if ( $DEBUG > 2 ) {
+        my $pkey = $object->primary_key;
+        warn "      ". scalar(@part_event).
+             " possible events found for $eventtable ". $object->$pkey(). "\n";
       }
 
+      push @e_cust_event, map { $_->new_cust_event($object) } @part_event;
+
     }
 
+    warn "    ". scalar(@e_cust_event).
+         " subtotal possible cust events found for $eventtable"
+      if $DEBUG > 1;
+
+    push @cust_event, @e_cust_event;
+
+  }
+
+  warn "  ". scalar(@cust_event).
+       " total possible cust events found in initial search\n"
+    if $DEBUG; # > 1;
+
+  ##
+  # 2: test conditions
+  ##
+  
+  my %unsat = ();
+
+  @cust_event = grep $_->test_conditions( 'time'          => $opt{'time'},
+                                          'stats_hashref' => \%unsat ),
+                     @cust_event;
+
+  warn "  ". scalar(@cust_event). " cust events left satisfying conditions\n"
+    if $DEBUG; # > 1;
+
+  warn "    invalid conditions not eliminated with condition_sql:\n".
+       join('', map "      $_: ".$unsat{$_}."\n", keys %unsat );
+
+  ##
+  # 3: insert
+  ##
+
+  foreach my $cust_event ( @cust_event ) {
+
+    my $error = $cust_event->insert();
+    if ( $error ) {
+      $dbh->rollback if $oldAutoCommit;
+      return $error;
+    }
+                                       
   }
 
   $dbh->commit or die $dbh->errstr if $oldAutoCommit;
-  '';
+
+  ##
+  # 4: return
+  ##
+
+  warn "  returning events: ". Dumper(@cust_event). "\n"
+    if $DEBUG > 2;
+
+  \@cust_event;
 
 }
 
@@ -2348,9 +2709,9 @@ events for for retry.  Useful if card information has changed or manual
 retry is desired.  The 'collect' method must be called to actually retry
 the transaction.
 
-Implementation details: For each of this customer's open invoices, changes
-the status of the first "done" (with statustext error) realtime processing
-event to "failed".
+Implementation details: For either this customer, or for each of this
+customer's open invoices, changes the status of the first "done" (with
+statustext error) realtime processing event to "failed".
 
 =cut
 
@@ -2368,25 +2729,59 @@ sub retry_realtime {
   local $FS::UID::AutoCommit = 0;
   my $dbh = dbh;
 
-  foreach my $cust_bill (
-    grep { $_->cust_bill_event }
-      $self->open_cust_bill
-  ) {
-    my @cust_bill_event =
-      sort { $a->part_bill_event->seconds <=> $b->part_bill_event->seconds }
-        grep {
-               #$_->part_bill_event->plan eq 'realtime-card'
-               $_->part_bill_event->eventcode =~
-                   /\$cust_bill\->(batch|realtime)_(card|ach|lec)/
-                 && $_->status eq 'done'
-                 && $_->statustext
-             }
-          $cust_bill->cust_bill_event;
-    next unless @cust_bill_event;
-    my $error = $cust_bill_event[0]->retry;
+  #a little false laziness w/due_cust_event (not too bad, really)
+
+  my $join = FS::part_event_condition->join_conditions_sql;
+  my $order = FS::part_event_condition->order_conditions_sql;
+  my $mine = 
+  '( '
+   . join ( ' OR ' , map { 
+    "( part_event.eventtable = " . dbh->quote($_) 
+    . " AND tablenum IN( SELECT " . dbdef->table($_)->primary_key . " from $_ where custnum = " . dbh->quote( $self->custnum ) . "))" ;
+   } FS::part_event->eventtables)
+   . ') ';
+
+  #here is the agent virtualization
+  my $agent_virt = " (    part_event.agentnum IS NULL
+                       OR part_event.agentnum = ". $self->agentnum. ' )';
+
+  #XXX this shouldn't be hardcoded, actions should declare it...
+  my @realtime_events = qw(
+    cust_bill_realtime_card
+    cust_bill_realtime_check
+    cust_bill_realtime_lec
+    cust_bill_batch
+  );
+
+  my $is_realtime_event = ' ( '. join(' OR ', map "part_event.action = '$_'",
+                                                  @realtime_events
+                                     ).
+                          ' ) ';
+
+  my @cust_event = qsearchs({
+    'table'     => 'cust_event',
+    'addl_from' => "LEFT JOIN part_event USING ( eventpart ) $join",
+    'hashref'   => { 'status' => 'done' },
+    'extra_sql' => " AND statustext IS NOT NULL AND statustext != '' ".
+                   " AND $mine AND $is_realtime_event AND $agent_virt $order" # LIMIT 1"
+  });
+
+  my %seen_invnum = ();
+  foreach my $cust_event (@cust_event) {
+
+    #max one for the customer, one for each open invoice
+    my $cust_X = $cust_event->cust_X;
+    next if $seen_invnum{ $cust_event->part_event->eventtable eq 'cust_bill'
+                          ? $cust_X->invnum
+                          : 0
+                        }++
+         or $cust_event->part_event->eventtable eq 'cust_bill'
+            && ! $cust_X->owed;
+
+    my $error = $cust_event->retry;
     if ( $error ) {
       $dbh->rollback if $oldAutoCommit;
-      return "error scheduling invoice event for retry: $error";
+      return "error scheduling event for retry: $error";
     }
 
   }
@@ -2439,6 +2834,22 @@ sub realtime_bop {
                   ? $options{'payinfo'}
                   : $self->payinfo;
 
+  my %method2payby = (
+    'CC'     => 'CARD',
+    'ECHECK' => 'CHEK',
+    'LEC'    => 'LECB',
+  );
+
+  ###
+  # check for banned credit card/ACH
+  ###
+
+  my $ban = qsearchs('banned_pay', {
+    'payby'   => $method2payby{$method},
+    'payinfo' => md5_base64($payinfo),
+  } );
+  return "Banned credit card" if $ban;
+
   ###
   # select a gateway
   ###
@@ -2527,8 +2938,9 @@ sub realtime_bop {
     $payname =  "$payfirst $paylast";
   }
 
-  my @invoicing_list = grep { $_ ne 'POST' } $self->invoicing_list;
-  if ( $conf->exists('emailinvoiceauto')
+  my @invoicing_list = $self->invoicing_list_emailonly;
+  if ( $conf->exists('emailinvoiceautoalways')
+       || $conf->exists('emailinvoiceauto') && ! @invoicing_list
        || ( $conf->exists('emailinvoiceonly') && ! @invoicing_list ) ) {
     push @invoicing_list, $self->all_emails;
   }
@@ -2548,10 +2960,11 @@ sub realtime_bop {
   $content{invoice_number} = $options{'invnum'}
     if exists($options{'invnum'}) && length($options{'invnum'});
 
+  my $paydate = '';
   if ( $method eq 'CC' ) { 
 
     $content{card_number} = $payinfo;
-    my $paydate = exists($options{'paydate'})
+    $paydate = exists($options{'paydate'})
                     ? $options{'paydate'}
                     : $self->paydate;
     $paydate =~ /^\d{2}(\d{2})[\/\-](\d+)[\/\-]\d+$/;
@@ -2594,9 +3007,20 @@ sub realtime_bop {
     ( $content{account_number}, $content{routing_code} ) =
       split('@', $payinfo);
     $content{bank_name} = $o_payname;
-    $content{account_type} = 'CHECKING';
+    $content{bank_state} = exists($options{'paystate'})
+                             ? $options{'paystate'}
+                             : $self->getfield('paystate');
+    $content{account_type} = exists($options{'paytype'})
+                               ? uc($options{'paytype'}) || 'CHECKING'
+                               : uc($self->getfield('paytype')) || 'CHECKING';
     $content{account_name} = $payname;
     $content{customer_org} = $self->company ? 'B' : 'I';
+    $content{state_id}       = exists($options{'stateid'})
+                                 ? $options{'stateid'}
+                                 : $self->getfield('stateid');
+    $content{state_id_state} = exists($options{'stateid_state'})
+                                 ? $options{'stateid_state'}
+                                 : $self->getfield('stateid_state');
     $content{customer_ssn} = exists($options{'ss'})
                                ? $options{'ss'}
                                : $self->ss;
@@ -2732,11 +3156,17 @@ sub realtime_bop {
        'payby'    => $method2payby{$method},
        'payinfo'  => $payinfo,
        'paybatch' => $paybatch,
+       'paydate'  => $paydate,
     } );
-    my $error = $cust_pay->insert;
+    $cust_pay->payunique( $options{payunique} ) if length($options{payunique});
+
+    my $error = $cust_pay->insert($options{'manual'} ? ( 'manual' => 1 ) : () );
+
     if ( $error ) {
       $cust_pay->invnum(''); #try again with no specific invnum
-      my $error2 = $cust_pay->insert;
+      my $error2 = $cust_pay->insert( $options{'manual'} ?
+                                      ( 'manual' => 1 ) : ()
+                                    );
       if ( $error2 ) {
         # gah, even with transactions.
         my $e = 'WARNING: Card/ACH debited but database not updated - '.
@@ -2753,6 +3183,34 @@ sub realtime_bop {
 
     my $perror = "$processor error: ". $transaction->error_message;
 
+    unless ( $transaction->error_message ) {
+
+      my $t_response;
+      if ( $transaction->can('response_page') ) {
+        $t_response = {
+                        'page'    => ( $transaction->can('response_page')
+                                         ? $transaction->response_page
+                                         : ''
+                                     ),
+                        'code'    => ( $transaction->can('response_code')
+                                         ? $transaction->response_code
+                                         : ''
+                                     ),
+                        'headers' => ( $transaction->can('response_headers')
+                                         ? $transaction->response_headers
+                                         : ''
+                                     ),
+                      };
+      } else {
+        $t_response .=
+          "No additional debugging information available for $processor";
+      }
+
+      $perror .= "No error_message returned from $processor -- ".
+                 ( ref($t_response) ? Dumper($t_response) : $t_response );
+
+    }
+
     if ( !$options{'quiet'} && !$realtime_bop_decline_quiet
          && $conf->exists('emaildecline')
          && grep { $_ ne 'POST' } $self->invoicing_list
@@ -2837,7 +3295,7 @@ L<http://420.am/business-onlinepayment> for supported gateways.
 
 Available methods are: I<CC>, I<ECHECK> and I<LEC>
 
-Available options are: I<amount>, I<reason>, I<paynum>
+Available options are: I<amount>, I<reason>, I<paynum>, I<paydate>
 
 Most gateways require a reference to an original payment transaction to refund,
 so you probably need to specify a I<paynum>.
@@ -2846,6 +3304,9 @@ I<amount> defaults to the original amount of the payment if not specified.
 
 I<reason> specifies a reason for the refund.
 
+I<paydate> specifies the expiration date for a credit card overriding the
+value from the customer record or the payment record. Specified as yyyy-mm-dd
+
 Implementation note: If I<amount> is unspecified or equal to the amount of the
 orignal payment, first an attempt is made to "void" the transaction via
 the gateway (to cancel a not-yet settled transaction) and then if that fails,
@@ -2891,7 +3352,7 @@ sub realtime_refund_bop {
       or return "Unknown paynum $options{'paynum'}";
     $amount ||= $cust_pay->paid;
 
-    $cust_pay->paybatch =~ /^((\d+)\-)?(\w+):\s*([\w\-]*)(:([\w\-]+))?$/
+    $cust_pay->paybatch =~ /^((\d+)\-)?(\w+):\s*([\w\-\/ ]*)(:([\w\-]+))?$/
       or return "Can't parse paybatch for paynum $options{'paynum'}: ".
                 $cust_pay->paybatch;
     my $gatewaynum = '';
@@ -2974,8 +3435,19 @@ sub realtime_refund_bop {
     if length($auth); #echeck/ACH transactions have an order # but no auth
                       #(at least with authorize.net)
 
+  my $disable_void_after;
+  if ($conf->exists('disable_void_after')
+      && $conf->config('disable_void_after') =~ /^(\d+)$/) {
+    $disable_void_after = $1;
+  }
+
   #first try void if applicable
-  if ( $cust_pay && $cust_pay->paid == $amount ) { #and check dates?
+  if ( $cust_pay && $cust_pay->paid == $amount
+    && (
+      ( not defined($disable_void_after) )
+      || ( time < ($cust_pay->_date + $disable_void_after ) )
+    )
+  ) {
     warn "  attempting void\n" if $DEBUG > 1;
     my $void = new Business::OnlinePayment( $processor, @bop_options );
     $void->content( 'action' => 'void', %content );
@@ -3013,8 +3485,9 @@ sub realtime_refund_bop {
     $payname =  "$payfirst $paylast";
   }
 
-  my @invoicing_list = grep { $_ ne 'POST' } $self->invoicing_list;
-  if ( $conf->exists('emailinvoiceauto')
+  my @invoicing_list = $self->invoicing_list_emailonly;
+  if ( $conf->exists('emailinvoiceautoalways')
+       || $conf->exists('emailinvoiceauto') && ! @invoicing_list
        || ( $conf->exists('emailinvoiceonly') && ! @invoicing_list ) ) {
     push @invoicing_list, $self->all_emails;
   }
@@ -3034,17 +3507,24 @@ sub realtime_refund_bop {
 
     if ( $cust_pay ) {
       $content{card_number} = $payinfo = $cust_pay->payinfo;
-      #$self->paydate =~ /^\d{2}(\d{2})[\/\-](\d+)[\/\-]\d+$/;
-      #$content{expiration} = "$2/$1";
+      (exists($options{'paydate'}) ? $options{'paydate'} : $cust_pay->paydate)
+        =~ /^\d{2}(\d{2})[\/\-](\d+)[\/\-]\d+$/ &&
+        ($content{expiration} = "$2/$1");  # where available
     } else {
       $content{card_number} = $payinfo = $self->payinfo;
-      $self->paydate =~ /^\d{2}(\d{2})[\/\-](\d+)[\/\-]\d+$/;
+      (exists($options{'paydate'}) ? $options{'paydate'} : $self->paydate)
+        =~ /^\d{2}(\d{2})[\/\-](\d+)[\/\-]\d+$/;
       $content{expiration} = "$2/$1";
     }
 
   } elsif ( $method eq 'ECHECK' ) {
-    ( $content{account_number}, $content{routing_code} ) =
-      split('@', $payinfo = $self->payinfo);
+
+    if ( $cust_pay ) {
+      $payinfo = $cust_pay->payinfo;
+    } else {
+      $payinfo = $self->payinfo;
+    } 
+    ( $content{account_number}, $content{routing_code} )= split('@', $payinfo );
     $content{bank_name} = $self->payname;
     $content{account_type} = 'CHECKING';
     $content{account_name} = $payname;
@@ -3088,7 +3568,7 @@ sub realtime_refund_bop {
   $paybatch .= ':'. $refund->order_number
     if $refund->can('order_number') && $refund->order_number;
 
-  while ( $cust_pay && $cust_pay->unappled < $amount ) {
+  while ( $cust_pay && $cust_pay->unapplied < $amount ) {
     my @cust_bill_pay = $cust_pay->cust_bill_pay;
     last unless @cust_bill_pay;
     my $cust_bill_pay = pop @cust_bill_pay;
@@ -3125,19 +3605,145 @@ sub realtime_refund_bop {
 
 }
 
-=item total_owed
+=item batch_card OPTION => VALUE...
 
-Returns the total owed for this customer on all invoices
-(see L<FS::cust_bill/owed>).
+Adds a payment for this invoice to the pending credit card batch (see
+L<FS::cust_pay_batch>), or, if the B<realtime> option is set to a true value,
+runs the payment using a realtime gateway.
 
 =cut
 
-sub total_owed {
-  my $self = shift;
-  $self->total_owed_date(2145859200); #12/31/2037
-}
-
-=item total_owed_date TIME
+sub batch_card {
+  my ($self, %options) = @_;
+
+  my $amount;
+  if (exists($options{amount})) {
+    $amount = $options{amount};
+  }else{
+    $amount = sprintf("%.2f", $self->balance - $self->in_transit_payments);
+  }
+  return '' unless $amount > 0;
+  
+  my $invnum = delete $options{invnum};
+  my $payby = $options{invnum} || $self->payby;  #dubious
+
+  if ($options{'realtime'}) {
+    return $self->realtime_bop( FS::payby->payby2bop($self->payby),
+                                $amount,
+                                %options,
+                              );
+  }
+
+  my $oldAutoCommit = $FS::UID::AutoCommit;
+  local $FS::UID::AutoCommit = 0;
+  my $dbh = dbh;
+
+  $dbh->do("LOCK TABLE pay_batch IN SHARE ROW EXCLUSIVE MODE")
+    or return "Cannot lock pay_batch: " . $dbh->errstr;
+
+  my %pay_batch = (
+    'status' => 'O',
+    'payby'  => FS::payby->payby2payment($payby),
+  );
+
+  my $pay_batch = qsearchs( 'pay_batch', \%pay_batch );
+
+  unless ( $pay_batch ) {
+    $pay_batch = new FS::pay_batch \%pay_batch;
+    my $error = $pay_batch->insert;
+    if ( $error ) {
+      $dbh->rollback if $oldAutoCommit;
+      die "error creating new batch: $error\n";
+    }
+  }
+
+  my $old_cust_pay_batch = qsearchs('cust_pay_batch', {
+      'batchnum' => $pay_batch->batchnum,
+      'custnum'  => $self->custnum,
+  } );
+
+  foreach (qw( address1 address2 city state zip country payby payinfo paydate
+               payname )) {
+    $options{$_} = '' unless exists($options{$_});
+  }
+
+  my $cust_pay_batch = new FS::cust_pay_batch ( {
+    'batchnum' => $pay_batch->batchnum,
+    'invnum'   => $invnum || 0,                    # is there a better value?
+                                                   # this field should be
+                                                   # removed...
+                                                   # cust_bill_pay_batch now
+    'custnum'  => $self->custnum,
+    'last'     => $self->getfield('last'),
+    'first'    => $self->getfield('first'),
+    'address1' => $options{address1} || $self->address1,
+    'address2' => $options{address2} || $self->address2,
+    'city'     => $options{city}     || $self->city,
+    'state'    => $options{state}    || $self->state,
+    'zip'      => $options{zip}      || $self->zip,
+    'country'  => $options{country}  || $self->country,
+    'payby'    => $options{payby}    || $self->payby,
+    'payinfo'  => $options{payinfo}  || $self->payinfo,
+    'exp'      => $options{paydate}  || $self->paydate,
+    'payname'  => $options{payname}  || $self->payname,
+    'amount'   => $amount,                         # consolidating
+  } );
+  
+  $cust_pay_batch->paybatchnum($old_cust_pay_batch->paybatchnum)
+    if $old_cust_pay_batch;
+
+  my $error;
+  if ($old_cust_pay_batch) {
+    $error = $cust_pay_batch->replace($old_cust_pay_batch)
+  } else {
+    $error = $cust_pay_batch->insert;
+  }
+
+  if ( $error ) {
+    $dbh->rollback if $oldAutoCommit;
+    die $error;
+  }
+
+  my $unapplied = $self->total_credited + $self->total_unapplied_payments + $self->in_transit_payments;
+  foreach my $cust_bill ($self->open_cust_bill) {
+    #$dbh->commit or die $dbh->errstr if $oldAutoCommit;
+    my $cust_bill_pay_batch = new FS::cust_bill_pay_batch {
+      'invnum' => $cust_bill->invnum,
+      'paybatchnum' => $cust_pay_batch->paybatchnum,
+      'amount' => $cust_bill->owed,
+      '_date' => time,
+    };
+    if ($unapplied >= $cust_bill_pay_batch->amount){
+      $unapplied -= $cust_bill_pay_batch->amount;
+      next;
+    }else{
+      $cust_bill_pay_batch->amount(sprintf ( "%.2f", 
+                                   $cust_bill_pay_batch->amount - $unapplied ));      $unapplied = 0;
+    }
+    $error = $cust_bill_pay_batch->insert;
+    if ( $error ) {
+      $dbh->rollback if $oldAutoCommit;
+      die $error;
+    }
+  }
+
+  $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+  '';
+}
+
+=item total_owed
+
+Returns the total owed for this customer on all invoices
+(see L<FS::cust_bill/owed>).
+
+=cut
+
+sub total_owed {
+  my $self = shift;
+  $self->total_owed_date(2145859200); #12/31/2037
+}
+
+=item total_owed_date TIME
 
 Returns the total owed for this customer on all invoices with date earlier than
 TIME.  TIME is specified as a UNIX timestamp; see L<perlfunc/"time">).  Also
@@ -3158,6 +3764,46 @@ sub total_owed_date {
   sprintf( "%.2f", $total_bill );
 }
 
+=item apply_payments_and_credits
+
+Applies unapplied payments and credits.
+
+In most cases, this new method should be used in place of sequential
+apply_payments and apply_credits methods.
+
+If there is an error, returns the error, otherwise returns false.
+
+=cut
+
+sub apply_payments_and_credits {
+  my $self = shift;
+
+  local $SIG{HUP} = 'IGNORE';
+  local $SIG{INT} = 'IGNORE';
+  local $SIG{QUIT} = 'IGNORE';
+  local $SIG{TERM} = 'IGNORE';
+  local $SIG{TSTP} = 'IGNORE';
+  local $SIG{PIPE} = 'IGNORE';
+
+  my $oldAutoCommit = $FS::UID::AutoCommit;
+  local $FS::UID::AutoCommit = 0;
+  my $dbh = dbh;
+
+  $self->select_for_update; #mutex
+
+  foreach my $cust_bill ( $self->open_cust_bill ) {
+    my $error = $cust_bill->apply_payments_and_credits;
+    if ( $error ) {
+      $dbh->rollback if $oldAutoCommit;
+      return "Error applying: $error";
+    }
+  }
+
+  $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+  ''; #no error
+
+}
+
 =item apply_credits OPTION => VALUE ...
 
 Applies (see L<FS::cust_credit_bill>) unapplied credits (see L<FS::cust_credit>)
@@ -3166,13 +3812,31 @@ chronological order if the I<order> option is set to B<newest>) and returns the
 value of any remaining unapplied credits available for refund (see
 L<FS::cust_refund>).
 
+Dies if there is an error.
+
 =cut
 
 sub apply_credits {
   my $self = shift;
   my %opt = @_;
 
-  return 0 unless $self->total_credited;
+  local $SIG{HUP} = 'IGNORE';
+  local $SIG{INT} = 'IGNORE';
+  local $SIG{QUIT} = 'IGNORE';
+  local $SIG{TERM} = 'IGNORE';
+  local $SIG{TSTP} = 'IGNORE';
+  local $SIG{PIPE} = 'IGNORE';
+
+  my $oldAutoCommit = $FS::UID::AutoCommit;
+  local $FS::UID::AutoCommit = 0;
+  my $dbh = dbh;
+
+  $self->select_for_update; #mutex
+
+  unless ( $self->total_credited ) {
+    $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+    return 0;
+  }
 
   my @credits = sort { $b->_date <=> $a->_date} (grep { $_->credited > 0 }
       qsearch('cust_credit', { 'custnum' => $self->custnum } ) );
@@ -3201,13 +3865,20 @@ sub apply_credits {
       'amount'  => $amount,
     } );
     my $error = $cust_credit_bill->insert;
-    die $error if $error;
+    if ( $error ) {
+      $dbh->rollback or die $dbh->errstr if $oldAutoCommit;
+      die $error;
+    }
     
     redo if ($cust_bill->owed > 0);
 
   }
 
-  return $self->total_credited;
+  my $total_credited = $self->total_credited;
+
+  $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+
+  return $total_credited;
 }
 
 =item apply_payments
@@ -3217,11 +3888,26 @@ to outstanding invoice balances in chronological order.
 
  #and returns the value of any remaining unapplied payments.
 
+Dies if there is an error.
+
 =cut
 
 sub apply_payments {
   my $self = shift;
 
+  local $SIG{HUP} = 'IGNORE';
+  local $SIG{INT} = 'IGNORE';
+  local $SIG{QUIT} = 'IGNORE';
+  local $SIG{TERM} = 'IGNORE';
+  local $SIG{TSTP} = 'IGNORE';
+  local $SIG{PIPE} = 'IGNORE';
+
+  my $oldAutoCommit = $FS::UID::AutoCommit;
+  local $FS::UID::AutoCommit = 0;
+  my $dbh = dbh;
+
+  $self->select_for_update; #mutex
+
   #return 0 unless
 
   my @payments = sort { $b->_date <=> $a->_date } ( grep { $_->unapplied > 0 }
@@ -3251,13 +3937,20 @@ sub apply_payments {
       'amount' => $amount,
     } );
     my $error = $cust_bill_pay->insert;
-    die $error if $error;
+    if ( $error ) {
+      $dbh->rollback or die $dbh->errstr if $oldAutoCommit;
+      die $error;
+    }
 
     redo if ( $cust_bill->owed > 0);
 
   }
 
-  return $self->total_unapplied_payments;
+  my $total_unapplied_payments = $self->total_unapplied_payments;
+
+  $dbh->commit or die $dbh->errstr if $oldAutoCommit;
+
+  return $total_unapplied_payments;
 }
 
 =item total_credited
@@ -3296,17 +3989,38 @@ sub total_unapplied_payments {
   sprintf( "%.2f", $total_unapplied );
 }
 
+=item total_unapplied_refunds
+
+Returns the total unrefunded refunds (see L<FS::cust_refund>) for this
+customer.  See L<FS::cust_refund/unapplied>.
+
+=cut
+
+sub total_unapplied_refunds {
+  my $self = shift;
+  my $total_unapplied = 0;
+  foreach my $cust_refund ( qsearch('cust_refund', {
+    'custnum' => $self->custnum,
+  } ) ) {
+    $total_unapplied += $cust_refund->unapplied;
+  }
+  sprintf( "%.2f", $total_unapplied );
+}
+
 =item balance
 
-Returns the balance for this customer (total_owed minus total_credited
-minus total_unapplied_payments).
+Returns the balance for this customer (total_owed plus total_unrefunded, minus
+total_credited minus total_unapplied_payments).
 
 =cut
 
 sub balance {
   my $self = shift;
   sprintf( "%.2f",
-    $self->total_owed - $self->total_credited - $self->total_unapplied_payments
+      $self->total_owed
+    + $self->total_unapplied_refunds
+    - $self->total_credited
+    - $self->total_unapplied_payments
   );
 }
 
@@ -3324,7 +4038,8 @@ sub balance_date {
   my $self = shift;
   my $time = shift;
   sprintf( "%.2f",
-    $self->total_owed_date($time)
+        $self->total_owed_date($time)
+      + $self->total_unapplied_refunds
       - $self->total_credited
       - $self->total_unapplied_payments
   );
@@ -3442,7 +4157,8 @@ is an error, returns the error, otherwise returns false.
 
 sub check_invoicing_list {
   my( $self, $arrayref ) = @_;
-  foreach my $address ( @{$arrayref} ) {
+
+  foreach my $address ( @$arrayref ) {
 
     if ($address eq 'FAX' and $self->getfield('fax') eq '') {
       return 'Can\'t add FAX invoice destination with a blank FAX number.';
@@ -3457,7 +4173,13 @@ sub check_invoicing_list {
                 : $cust_main_invoice->checkdest
     ;
     return $error if $error;
+
   }
+
+  return "Email address required"
+    if $conf->exists('cust_main-require_invoicing_list_email')
+    && ! grep { $_ !~ /^([A-Z]+)$/ } @$arrayref;
+
   '';
 }
 
@@ -3517,9 +4239,25 @@ destinations such as POST and FAX).
 
 sub invoicing_list_emailonly {
   my $self = shift;
+  warn "$me invoicing_list_emailonly called"
+    if $DEBUG;
   grep { $_ !~ /^([A-Z]+)$/ } $self->invoicing_list;
 }
 
+=item invoicing_list_emailonly_scalar
+
+Returns the list of email invoice recipients (invoicing_list without non-email
+destinations such as POST and FAX) as a comma-separated scalar.
+
+=cut
+
+sub invoicing_list_emailonly_scalar {
+  my $self = shift;
+  warn "$me invoicing_list_emailonly_scalar called"
+    if $DEBUG;
+  join(', ', $self->invoicing_list_emailonly);
+}
+
 =item referral_cust_main [ DEPTH [ EXCLUDE_HASHREF ] ]
 
 Returns an array of customers referred by this customer (referral_custnum set
@@ -3752,29 +4490,28 @@ sub cust_pay_void {
     qsearch( 'cust_pay_void', { 'custnum' => $self->custnum } )
 }
 
+=item cust_pay_batch
 
-=item cust_refund
-
-Returns all the refunds (see L<FS::cust_refund>) for this customer.
+Returns all batched payments (see L<FS::cust_pay_void>) for this customer.
 
 =cut
 
-sub cust_refund {
+sub cust_pay_batch {
   my $self = shift;
   sort { $a->_date <=> $b->_date }
-    qsearch( 'cust_refund', { 'custnum' => $self->custnum } )
+    qsearch( 'cust_pay_batch', { 'custnum' => $self->custnum } )
 }
 
-=item select_for_update
+=item cust_refund
 
-Selects this record with the SQL "FOR UPDATE" command.  This can be useful as
-a mutex.
+Returns all the refunds (see L<FS::cust_refund>) for this customer.
 
 =cut
 
-sub select_for_update {
+sub cust_refund {
   my $self = shift;
-  qsearch('cust_main', { 'custnum' => $self->custnum }, '*', 'FOR UPDATE' );
+  sort { $a->_date <=> $b->_date }
+    qsearch( 'cust_refund', { 'custnum' => $self->custnum } )
 }
 
 =item name
@@ -3844,6 +4581,8 @@ sub country_full {
   code2country($self->country);
 }
 
+=item cust_status
+
 =item status
 
 Returns a status string for this customer, currently:
@@ -3864,17 +4603,35 @@ Returns a status string for this customer, currently:
 
 =cut
 
-sub status {
+sub status { shift->cust_status(@_); }
+
+sub cust_status {
   my $self = shift;
   for my $status (qw( prospect active inactive suspended cancelled )) {
     my $method = $status.'_sql';
     my $numnum = ( my $sql = $self->$method() ) =~ s/cust_main\.custnum/?/g;
     my $sth = dbh->prepare("SELECT $sql") or die dbh->errstr;
-    $sth->execute( ($self->custnum) x $numnum ) or die $sth->errstr;
+    $sth->execute( ($self->custnum) x $numnum )
+      or die "Error executing 'SELECT $sql': ". $sth->errstr;
     return $status if $sth->fetchrow_arrayref->[0];
   }
 }
 
+=item ucfirst_cust_status
+
+=item ucfirst_status
+
+Returns the status with the first character capitalized.
+
+=cut
+
+sub ucfirst_status { shift->ucfirst_cust_status(@_); }
+
+sub ucfirst_cust_status {
+  my $self = shift;
+  ucfirst($self->cust_status);
+}
+
 =item statuscolor
 
 Returns a hex triplet color string for this customer's status.
@@ -3882,17 +4639,65 @@ Returns a hex triplet color string for this customer's status.
 =cut
 
 use vars qw(%statuscolor);
-%statuscolor = (
+tie my %statuscolor, 'Tie::IxHash',
   'prospect'  => '7e0079', #'000000', #black?  naw, purple
   'active'    => '00CC00', #green
   'inactive'  => '0000CC', #blue
   'suspended' => 'FF9900', #yellow
   'cancelled' => 'FF0000', #red
-);
+;
+
+sub statuscolor { shift->cust_statuscolor(@_); }
 
-sub statuscolor {
+sub cust_statuscolor {
   my $self = shift;
-  $statuscolor{$self->status};
+  $statuscolor{$self->cust_status};
+}
+
+=item tickets
+
+Returns an array of hashes representing the customer's RT tickets.
+
+=cut
+
+sub tickets {
+  my $self = shift;
+
+  my $num = $conf->config('cust_main-max_tickets') || 10;
+  my @tickets = ();
+
+  unless ( $conf->config('ticket_system-custom_priority_field') ) {
+
+    @tickets = @{ FS::TicketSystem->customer_tickets($self->custnum, $num) };
+
+  } else {
+
+    foreach my $priority (
+      $conf->config('ticket_system-custom_priority_field-values'), ''
+    ) {
+      last if scalar(@tickets) >= $num;
+      push @tickets, 
+        @{ FS::TicketSystem->customer_tickets( $self->custnum,
+                                               $num - scalar(@tickets),
+                                               $priority,
+                                             )
+         };
+    }
+  }
+  (@tickets);
+}
+
+# Return services representing svc_accts in customer support packages
+sub support_services {
+  my $self = shift;
+  my %packages = map { $_ => 1 } $conf->config('support_packages');
+
+  grep { $_->pkg_svc && $_->pkg_svc->primary_svc eq 'Y' }
+    grep { $_->part_svc->svcdb eq 'svc_acct' }
+    map { $_->cust_svc }
+    grep { exists $packages{ $_->pkgpart } }
+    $self->ncancelled_pkgs;
+
 }
 
 =back
@@ -3901,6 +4706,20 @@ sub statuscolor {
 
 =over 4
 
+=item statuses
+
+Class method that returns the list of possible status strings for customers
+(see L<the status method|/status>).  For example:
+
+  @statuses = FS::cust_main->statuses();
+
+=cut
+
+sub statuses {
+  #my $self = shift; #could be class...
+  keys %statuscolor;
+}
+
 =item prospect_sql
 
 Returns an SQL expression identifying prospective cust_main records (customers
@@ -4003,6 +4822,65 @@ sub uncancel_sql { "
   )
 "; }
 
+=item balance_sql
+
+Returns an SQL fragment to retreive the balance.
+
+=cut
+
+sub balance_sql { "
+    COALESCE( ( SELECT SUM(charged) FROM cust_bill
+                  WHERE cust_bill.custnum   = cust_main.custnum ), 0)
+  - COALESCE( ( SELECT SUM(paid)    FROM cust_pay
+                  WHERE cust_pay.custnum    = cust_main.custnum ), 0)
+  - COALESCE( ( SELECT SUM(amount)  FROM cust_credit
+                  WHERE cust_credit.custnum = cust_main.custnum ), 0)
+  + COALESCE( ( SELECT SUM(refund)  FROM cust_refund
+                   WHERE cust_refund.custnum = cust_main.custnum ), 0)
+"; }
+
+=item balance_date_sql TIME
+
+Returns an SQL fragment to retreive the balance for this customer, only
+considering invoices with date earlier than TIME. (total_owed_date minus total_credited minus
+total_unapplied_payments).  TIME is specified as an SQL fragment or a numeric
+UNIX timestamp; see L<perlfunc/"time">).  Also see L<Time::Local> and
+L<Date::Parse> for conversion functions.
+
+=cut
+
+sub balance_date_sql {
+  my( $class, $time ) = @_;
+
+  my $owed_sql         = FS::cust_bill->owed_sql;
+  my $unapp_refund_sql = FS::cust_refund->unapplied_sql;
+  #my $unapp_credit_sql = FS::cust_credit->unapplied_sql;
+  my $unapp_credit_sql = FS::cust_credit->credited_sql;
+  my $unapp_pay_sql    = FS::cust_pay->unapplied_sql;
+
+  "
+      COALESCE( ( SELECT SUM($owed_sql) FROM cust_bill
+                    WHERE cust_bill.custnum   = cust_main.custnum
+                      AND cust_bill._date    <= $time             )
+                ,0
+              )
+    + COALESCE( ( SELECT SUM($unapp_refund_sql) FROM cust_refund
+                    WHERE cust_refund.custnum = cust_main.custnum )
+                ,0
+              )
+    - COALESCE( ( SELECT SUM($unapp_credit_sql) FROM cust_credit
+                    WHERE cust_credit.custnum = cust_main.custnum )
+                ,0
+              )
+    - COALESCE( ( SELECT SUM($unapp_pay_sql) FROM cust_pay
+                    WHERE cust_pay.custnum = cust_main.custnum )
+                ,0
+              )
+
+  ";
+
+}
+
 =item fuzzy_search FUZZY_HASHREF [ HASHREF, SELECT, EXTRA_SQL, CACHE_OBJ ]
 
 Performs a fuzzy (approximate) search and returns the matching FS::cust_main
@@ -4045,6 +4923,22 @@ sub fuzzy_search {
 
 }
 
+=item masked FIELD
+
+Returns a masked version of the named field
+
+=cut
+
+sub masked {
+my ($self,$field) = @_;
+
+# Show last four
+
+'x'x(length($self->getfield($field))-4).
+  substr($self->getfield($field), (length($self->getfield($field))-4));
+
+}
+
 =back
 
 =head1 SUBROUTINES
@@ -4056,7 +4950,8 @@ sub fuzzy_search {
 Accepts the following options: I<search>, the string to search for.  The string
 will be searched for as a customer number, phone number, name or company name,
 as an exact, or, in some cases, a substring or fuzzy match (see the source code
-for the exact heuristics used).
+for the exact heuristics used); I<no_fuzzy_on_exact>, causes smart_search to
+skip fuzzy matching when an exact match is found.
 
 Any additional options are treated as an additional qualifier on the search
 (i.e. I<agentnum>).
@@ -4073,6 +4968,7 @@ sub smart_search {
 
   my @cust_main = ();
 
+  my $skip_fuzzy = delete $options{'no_fuzzy_on_exact'};
   my $search = delete $options{'search'};
   ( my $alphanum_search = $search ) =~ s/\W//g;
   
@@ -4208,9 +5104,10 @@ sub smart_search {
       'extra_sql' => "$sql AND $agentnums_sql", #agent virtualization
     } );
 
-    #always do substring & fuzzy,
-    #getting complains searches are not returning enough
-    #unless ( @cust_main ) {  #no exact match, trying substring/fuzzy
+    #no exact match, trying substring/fuzzy
+    #always do substring & fuzzy (unless they're explicity config'ed off)
+    #getting complaints searches are not returning enough
+    unless ( @cust_main  && $skip_fuzzy || $conf->exists('disable-fuzzy') ) {
 
       #still some false laziness w/ search/cust_main.cgi
 
@@ -4271,7 +5168,7 @@ sub smart_search {
           FS::cust_main->fuzzy_search( { $field => $value }, @fuzopts );
       }
 
-    #}
+    }
 
     #eliminate duplicates
     my %saw = ();
@@ -4291,7 +5188,7 @@ use vars qw(@fuzzyfields);
 @fuzzyfields = ( 'last', 'first', 'company' );
 
 sub check_and_rebuild_fuzzyfiles {
-  my $dir = $FS::UID::conf_dir. "cache.". $FS::UID::datasrc;
+  my $dir = $FS::UID::conf_dir. "/cache.". $FS::UID::datasrc;
   rebuild_fuzzyfiles() if grep { ! -e "$dir/cust_main.$_" } @fuzzyfields
 }
 
@@ -4303,7 +5200,7 @@ sub rebuild_fuzzyfiles {
 
   use Fcntl qw(:flock);
 
-  my $dir = $FS::UID::conf_dir. "cache.". $FS::UID::datasrc;
+  my $dir = $FS::UID::conf_dir. "/cache.". $FS::UID::datasrc;
   mkdir $dir, 0700 unless -d $dir;
 
   foreach my $fuzzy ( @fuzzyfields ) {
@@ -4341,7 +5238,7 @@ sub rebuild_fuzzyfiles {
 
 sub all_X {
   my( $self, $field ) = @_;
-  my $dir = $FS::UID::conf_dir. "cache.". $FS::UID::datasrc;
+  my $dir = $FS::UID::conf_dir. "/cache.". $FS::UID::datasrc;
   open(CACHE,"<$dir/cust_main.$field")
     or die "can't open $dir/cust_main.$field: $!";
   my @array = map { chomp; $_; } <CACHE>;
@@ -4360,7 +5257,7 @@ sub append_fuzzyfiles {
 
   use Fcntl qw(:flock);
 
-  my $dir = $FS::UID::conf_dir. "cache.". $FS::UID::datasrc;
+  my $dir = $FS::UID::conf_dir. "/cache.". $FS::UID::datasrc;
 
   foreach my $field (qw( first last company )) {
     my $value = shift;
@@ -4466,7 +5363,7 @@ sub batch_import {
     my %svc_acct = ();
     foreach my $field ( @fields ) {
 
-      if ( $field =~ /^cust_pkg\.(pkgpart|setup|bill|susp|expire|cancel)$/ ) {
+      if ( $field =~ /^cust_pkg\.(pkgpart|setup|bill|susp|adjourn|expire|cancel)$/ ) {
 
         #$cust_pkg{$1} = str2time( shift @$columns );
         if ( $1 eq 'pkgpart' ) {
@@ -4530,7 +5427,7 @@ sub batch_import {
         my $part_pkg = $cust_pkg->part_pkg;
 	unless ( $part_pkg ) {
 	  $dbh->rollback if $oldAutoCommit;
-	  return "unknown pkgnum ". $cust_pkg{'pkgpart'};
+	  return "unknown pkgpart: ". $cust_pkg{'pkgpart'};
 	} 
         $svc_acct{svcpart} = $part_pkg->svcpart( 'svc_acct' );
         push @svc_acct, new FS::svc_acct ( \%svc_acct )
@@ -4555,9 +5452,12 @@ sub batch_import {
         return "can't bill customer for $line: $error";
       }
   
-      $cust_main->apply_payments;
-      $cust_main->apply_credits;
-  
+      $error = $cust_main->apply_payments_and_credits;
+      if ( $error ) {
+        $dbh->rollback if $oldAutoCommit;
+        return "can't bill customer for $line: $error";
+      }
+
       $error = $cust_main->collect();
       if ( $error ) {
         $dbh->rollback if $oldAutoCommit;
@@ -4660,6 +5560,291 @@ sub batch_charge {
 
 }
 
+=item notify CUSTOMER_OBJECT TEMPLATE_NAME OPTIONS
+
+Sends a templated email notification to the customer (see L<Text::Template>).
+
+OPTIONS is a hash and may include
+
+I<from> - the email sender (default is invoice_from)
+
+I<to> - comma-separated scalar or arrayref of recipients 
+   (default is invoicing_list)
+
+I<subject> - The subject line of the sent email notification
+   (default is "Notice from company_name")
+
+I<extra_fields> - a hashref of name/value pairs which will be substituted
+   into the template
+
+The following variables are vavailable in the template.
+
+I<$first> - the customer first name
+I<$last> - the customer last name
+I<$company> - the customer company
+I<$payby> - a description of the method of payment for the customer
+            # would be nice to use FS::payby::shortname
+I<$payinfo> - the account information used to collect for this customer
+I<$expdate> - the expiration of the customer payment in seconds from epoch
+
+=cut
+
+sub notify {
+  my ($customer, $template, %options) = @_;
+
+  return unless $conf->exists($template);
+
+  my $from = $conf->config('invoice_from') if $conf->exists('invoice_from');
+  $from = $options{from} if exists($options{from});
+
+  my $to = join(',', $customer->invoicing_list_emailonly);
+  $to = $options{to} if exists($options{to});
+  
+  my $subject = "Notice from " . $conf->config('company_name')
+    if $conf->exists('company_name');
+  $subject = $options{subject} if exists($options{subject});
+
+  my $notify_template = new Text::Template (TYPE => 'ARRAY',
+                                            SOURCE => [ map "$_\n",
+                                              $conf->config($template)]
+                                           )
+    or die "can't create new Text::Template object: Text::Template::ERROR";
+  $notify_template->compile()
+    or die "can't compile template: Text::Template::ERROR";
+
+  my $paydate = $customer->paydate;
+  $FS::notify_template::_template::first = $customer->first;
+  $FS::notify_template::_template::last = $customer->last;
+  $FS::notify_template::_template::company = $customer->company;
+  $FS::notify_template::_template::payinfo = $customer->mask_payinfo;
+  my $payby = $customer->payby;
+  my ($payyear,$paymonth,$payday) = split (/-/,$paydate);
+  my $expire_time = timelocal(0,0,0,$payday,--$paymonth,$payyear);
+
+  #credit cards expire at the end of the month/year of their exp date
+  if ($payby eq 'CARD' || $payby eq 'DCRD') {
+    $FS::notify_template::_template::payby = 'credit card';
+    ($paymonth < 11) ? $paymonth++ : ($paymonth=0, $payyear++);
+    $expire_time = timelocal(0,0,0,$payday,$paymonth,$payyear);
+    $expire_time--;
+  }elsif ($payby eq 'COMP') {
+    $FS::notify_template::_template::payby = 'complimentary account';
+  }else{
+    $FS::notify_template::_template::payby = 'current method';
+  }
+  $FS::notify_template::_template::expdate = $expire_time;
+
+  for (keys %{$options{extra_fields}}){
+    no strict "refs";
+    ${"FS::notify_template::_template::$_"} = $options{extra_fields}->{$_};
+  }
+
+  send_email(from => $from,
+             to => $to,
+             subject => $subject,
+             body => $notify_template->fill_in( PACKAGE =>
+                                                'FS::notify_template::_template'                                              ),
+            );
+
+}
+
+=item generate_letter CUSTOMER_OBJECT TEMPLATE_NAME OPTIONS
+
+Generates a templated notification to the customer (see L<Text::Template>).
+
+OPTIONS is a hash and may include
+
+I<extra_fields> - a hashref of name/value pairs which will be substituted
+   into the template.  These values may override values mentioned below
+   and those from the customer record.
+
+The following variables are available in the template instead of or in addition
+to the fields of the customer record.
+
+I<$payby> - a description of the method of payment for the customer
+            # would be nice to use FS::payby::shortname
+I<$payinfo> - the masked account information used to collect for this customer
+I<$expdate> - the expiration of the customer payment method in seconds from epoch
+I<$returnaddress> - the return address defaults to invoice_latexreturnaddress
+
+=cut
+
+sub generate_letter {
+  my ($self, $template, %options) = @_;
+
+  return unless $conf->exists($template);
+
+  my $letter_template = new Text::Template
+                        ( TYPE       => 'ARRAY',
+                          SOURCE     => [ map "$_\n", $conf->config($template)],
+                          DELIMITERS => [ '[@--', '--@]' ],
+                        )
+    or die "can't create new Text::Template object: Text::Template::ERROR";
+
+  $letter_template->compile()
+    or die "can't compile template: Text::Template::ERROR";
+
+  my %letter_data = map { $_ => $self->$_ } $self->fields;
+  $letter_data{payinfo} = $self->mask_payinfo;
+
+  #my $paydate = $self->paydate || '2037-12';
+  my $paydate = $self->paydate =~ /^\S+$/ ? $self->paydate : '2037-12';
+
+  my $payby = $self->payby;
+  my ($payyear,$paymonth,$payday) = split (/-/,$paydate);
+  my $expire_time = timelocal(0,0,0,$payday,--$paymonth,$payyear);
+
+  #credit cards expire at the end of the month/year of their exp date
+  if ($payby eq 'CARD' || $payby eq 'DCRD') {
+    $letter_data{payby} = 'credit card';
+    ($paymonth < 11) ? $paymonth++ : ($paymonth=0, $payyear++);
+    $expire_time = timelocal(0,0,0,$payday,$paymonth,$payyear);
+    $expire_time--;
+  }elsif ($payby eq 'COMP') {
+    $letter_data{payby} = 'complimentary account';
+  }else{
+    $letter_data{payby} = 'current method';
+  }
+  $letter_data{expdate} = $expire_time;
+
+  for (keys %{$options{extra_fields}}){
+    $letter_data{$_} = $options{extra_fields}->{$_};
+  }
+
+  unless(exists($letter_data{returnaddress})){
+    my $retadd = join("\n", $conf->config_orbase( 'invoice_latexreturnaddress',
+                                                  $self->agent_template)
+                     );
+
+    $letter_data{returnaddress} = length($retadd) ? $retadd : '~';
+  }
+
+  $letter_data{conf_dir} = "$FS::UID::conf_dir/conf.$FS::UID::datasrc";
+
+  my $dir = $FS::UID::conf_dir."cache.". $FS::UID::datasrc;
+  my $fh = new File::Temp( TEMPLATE => 'letter.'. $self->custnum. '.XXXXXXXX',
+                           DIR      => $dir,
+                           SUFFIX   => '.tex',
+                           UNLINK   => 0,
+                         ) or die "can't open temp file: $!\n";
+
+  $letter_template->fill_in( OUTPUT => $fh, HASH => \%letter_data );
+  close $fh;
+  $fh->filename =~ /^(.*).tex$/ or die "unparsable filename: ". $fh->filename;
+  return $1;
+}
+
+=item print_ps TEMPLATE 
+
+Returns an postscript letter filled in from TEMPLATE, as a scalar.
+
+=cut
+
+sub print_ps {
+  my $self = shift;
+  my $file = $self->generate_letter(@_);
+  FS::Misc::generate_ps($file);
+}
+
+=item print TEMPLATE
+
+Prints the filled in template.
+
+TEMPLATE is the name of a L<Text::Template> to fill in and print.
+
+=cut
+
+sub queueable_print {
+  my %opt = @_;
+
+  my $self = qsearchs('cust_main', { 'custnum' => $opt{custnum} } )
+    or die "invalid customer number: " . $opt{custvnum};
+
+  my $error = $self->print( $opt{template} );
+  die $error if $error;
+}
+
+sub print {
+  my ($self, $template) = (shift, shift);
+  do_print [ $self->print_ps($template) ];
+}
+
+sub agent_template {
+  my $self = shift;
+  $self->_agent_plandata('agent_templatename');
+}
+
+sub agent_invoice_from {
+  my $self = shift;
+  $self->_agent_plandata('agent_invoice_from');
+}
+
+sub _agent_plandata {
+  my( $self, $option ) = @_;
+
+  #yuck.  this whole thing needs to be reconciled better with 1.9's idea of
+  #agent-specific Conf
+  
+  my $agentnum = $self->agentnum;
+
+  my $part_event_option =
+    qsearchs({
+      'select'    => 'part_event_option.*',
+      'table'     => 'part_event_option',
+      'addl_from' => q{
+        LEFT JOIN part_event USING ( eventpart )
+        LEFT JOIN part_event_option AS peo_agentnum
+          ON ( part_event.eventpart = peo_agentnum.eventpart
+               AND peo_agentnum.optionname = 'agentnum'
+               AND peo_agentnum.optionvalue ~ '(^|,)}. $agentnum. q{(,|$)'
+             )
+        LEFT JOIN part_event_option AS peo_cust_bill_age
+          ON ( part_event.eventpart = peo_cust_bill_age.eventpart
+               AND peo_cust_bill_age.optionname = 'cust_bill_age'
+             )
+      },
+      #'hashref'   => { 'optionname' => $option },
+      #'hashref'   => { 'part_event_option.optionname' => $option },
+      'extra_sql' =>
+        " WHERE part_event_option.optionname = ". dbh->quote($option).
+        " AND action = 'cust_bill_send_agent' ".
+        " AND ( disabled IS NULL OR disabled != 'Y' ) ".
+        " AND peo_agentnum.optionname = 'agentnum' ".
+        " AND agentnum IS NULL OR agentnum = $agentnum ".
+        " ORDER BY
+           CASE WHEN peo_cust_bill_age.optionname != 'cust_bill_age'
+           THEN -1
+           ELSE EXTRACT( EPOCH FROM
+                           REPLACE( peo_cust_bill_age.optionvalue,
+                                    'm',
+                                    'mon'
+                                  )::interval
+                       )
+          END
+          , part_event.weight".
+        " LIMIT 1"
+    });
+    
+  unless ( $part_event_option ) {
+    return $self->agent->invoice_template || ''
+      if $option eq 'agent_templatename';
+    return '';
+  }
+
+  $part_event_option->optionvalue;
+
+}
+
+sub queued_bill {
+  ## actual sub, not a method, designed to be called from the queue.
+  ## sets up the customer, and calls the bill_and_collect
+  my (%args) = @_; #, ($time, $invoice_time, $check_freq, $resetup) = @_;
+  my $cust_main = qsearchs( 'cust_main', { custnum => $args{'custnum'} } );
+      $cust_main->bill_and_collect(
+        %args,
+      );
+}
+
 =back
 
 =head1 BUGS
@@ -4681,6 +5866,11 @@ payinfo_masked false laziness with cust_pay.pm and cust_refund.pm
 
 Birthdates rely on negative epoch values.
 
+The payby for card/check batches is broken.  With mixed batching, bad
+things will happen.
+
+B<collect> I<invoice_time> should be renamed I<time>, like B<bill>.
+
 =head1 SEE ALSO
 
 L<FS::Record>, L<FS::cust_pkg>, L<FS::cust_bill>, L<FS::cust_credit>