X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=FS%2FFS%2FTicketSystem.pm;h=f5c8e7dadfd41b87534299cb1dba5b75c540de71;hb=f9a181e4c2e505df84de16190ee3b75011326f3f;hp=2a5c68f7d4beb196c63a05136ad2753bdf27feae;hpb=f7fd2a3e34da751cbc02bbf215e99c6dc89adc15;p=freeside.git diff --git a/FS/FS/TicketSystem.pm b/FS/FS/TicketSystem.pm index 2a5c68f7d..f5c8e7dad 100644 --- a/FS/FS/TicketSystem.pm +++ b/FS/FS/TicketSystem.pm @@ -1,14 +1,14 @@ package FS::TicketSystem; use strict; -use vars qw( $system $AUTOLOAD ); +use vars qw( $conf $system $AUTOLOAD ); use FS::Conf; -use FS::UID; +use FS::UID qw( dbh driver_name ); -install_callback FS::UID sub { - my $conf = new FS::Conf; +FS::UID->install_callback( sub { + $conf = new FS::Conf; $system = $conf->config('ticket_system'); -}; +} ); sub AUTOLOAD { my $self = shift; @@ -27,4 +27,64 @@ sub AUTOLOAD { $self->$sub(@_); } +sub _upgrade_data { + return if $system ne 'RT_Internal'; + my ($class, %opts) = @_; + + # go ahead and use the RT API for this + + FS::TicketSystem->init; + my $session = FS::TicketSystem->session(); + my $CurrentUser = $session->{'CurrentUser'} + or die 'freeside-upgrade must run as a valid RT user'; + + # CustomFieldChange scrip condition + my $ScripCondition = RT::ScripCondition->new($CurrentUser); + $ScripCondition->LoadByCols('ExecModule' => 'CustomFieldChange'); + if (!defined($ScripCondition->Id)) { + my ($val, $msg) = $ScripCondition->Create( + 'Name' => 'On Custom Field Change', + 'Description' => 'When a custom field is changed to some value', + 'ExecModule' => 'CustomFieldChange', + 'ApplicableTransTypes' => 'Any', + ); + die $msg if !$val; + } + + # SetPriority scrip action + my $ScripAction = RT::ScripAction->new($CurrentUser); + $ScripAction->LoadByCols('ExecModule' => 'SetPriority'); + if (!defined($ScripAction->Id)) { + my ($val, $msg) = $ScripAction->Create( + 'Name' => 'Set Priority', + 'Description' => 'Set ticket priority', + 'ExecModule' => 'SetPriority', + 'Argument' => '', + ); + die $msg if !$val; + } + + # EscalateQueue custom field and friends + my $CF = RT::CustomField->new($CurrentUser); + $CF->Load('EscalateQueue'); + if (!defined($CF->Id)) { + my ($val, $msg) = $CF->Create( + 'Name' => 'EscalateQueue', + 'Type' => 'Select', + 'MaxValues' => 1, + 'LookupType' => 'RT::Queue', + 'Description' => 'Escalate to Queue', + 'ValuesClass' => 'RT::CustomFieldValues::Queues', #magic! + ); + die $msg if !$val; + my $OCF = RT::ObjectCustomField->new($CurrentUser); + ($val, $msg) = $OCF->Create( + 'CustomField' => $CF->Id, + 'ObjectId' => 0, + ); + die $msg if !$val; + } + return; +} + 1;