X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=FS%2FFS%2FTicketSystem.pm;h=9d11ff47bbec5de4e775af49bbaf5d49c1cb6ca9;hb=12f4cc4b100b849de3584d5d1a2376cebcd8729f;hp=9d961fc47815f142ddd47cf82d1a3a731b6892ce;hpb=673b9a458d9138523026963df6fa3b4683e09bae;p=freeside.git diff --git a/FS/FS/TicketSystem.pm b/FS/FS/TicketSystem.pm index 9d961fc47..9d11ff47b 100644 --- a/FS/FS/TicketSystem.pm +++ b/FS/FS/TicketSystem.pm @@ -3,12 +3,12 @@ package FS::TicketSystem; use strict; use vars qw( $conf $system $AUTOLOAD ); use FS::Conf; -use FS::UID; +use FS::UID qw( dbh driver_name ); -install_callback FS::UID sub { +FS::UID->install_callback( sub { $conf = new FS::Conf; $system = $conf->config('ticket_system'); -}; +} ); sub AUTOLOAD { my $self = shift; @@ -27,4 +27,123 @@ sub AUTOLOAD { $self->$sub(@_); } +sub _upgrade_data { + return if !defined($system) || $system ne 'RT_Internal'; + my ($class, %opts) = @_; + + # go ahead and use the RT API for this + + FS::TicketSystem->init; + my $session = FS::TicketSystem->session(); + my $CurrentUser = $session->{'CurrentUser'} + or die 'freeside-upgrade must run as a valid RT user'; + + # EscalateQueue custom field and friends + my $CF = RT::CustomField->new($CurrentUser); + $CF->Load('EscalateQueue'); + if (!defined($CF->Id)) { + my ($val, $msg) = $CF->Create( + 'Name' => 'EscalateQueue', + 'Type' => 'Select', + 'MaxValues' => 1, + 'LookupType' => 'RT::Queue', + 'Description' => 'Escalate to Queue', + 'ValuesClass' => 'RT::CustomFieldValues::Queues', #magic! + ); + die $msg if !$val; + my $OCF = RT::ObjectCustomField->new($CurrentUser); + ($val, $msg) = $OCF->Create( + 'CustomField' => $CF->Id, + 'ObjectId' => 0, + ); + die $msg if !$val; + } + + # Load from RT data file + our (@Groups, @Users, @ACL, @Queues, @ScripActions, @ScripConditions, + @Templates, @CustomFields, @Scrips, @Attributes, @Initial, @Final); + my $datafile = '%%%RT_PATH%%%/etc/initialdata'; + eval { require $datafile }; + if ( $@ ) { + warn "Couldn't load RT data from '$datafile': $@\n(skipping)\n"; + return; + } + + # Cache existing ScripCondition, ScripAction, and Template IDs + my $search = RT::ScripConditions->new($CurrentUser); + $search->UnLimit; + my %condition = map { lc($_->Name), $_->Id } @{ $search->ItemsArrayRef }; + + $search = RT::ScripActions->new($CurrentUser); + $search->UnLimit; + my %action = map { lc($_->Name), $_->Id } @{ $search->ItemsArrayRef }; + + $search = RT::Templates->new($CurrentUser); + $search->UnLimit; + my %template = map { lc($_->Name), $_->Id } @{ $search->ItemsArrayRef }; + + # ScripConditions + my $ScripCondition = RT::ScripCondition->new($CurrentUser); + foreach my $sc (@ScripConditions) { + # $sc: Name, Description, ApplicableTransTypes, ExecModule, Argument + next if exists( $condition{ lc($sc->{Name}) } ); + my ($val, $msg) = $ScripCondition->Create( %$sc ); + die $msg if !$val; + $condition{ lc($ScripCondition->Name) } = $ScripCondition->Id; + } + + # ScripActions + my $ScripAction = RT::ScripAction->new($CurrentUser); + foreach my $sa (@ScripActions) { + # $sa: Name, Description, ExecModule, Argument + next if exists( $action{ lc($sa->{Name}) } ); + my ($val, $msg) = $ScripAction->Create( %$sa ); + die $msg if !$val; + $action{ lc($ScripAction->Name) } = $ScripAction->Id; + } + + # Templates + my $Template = RT::Template->new($CurrentUser); + foreach my $t (@Templates) { + # $t: Queue, Name, Description, Content + next if exists( $template{ lc($t->{Name}) } ); + my ($val, $msg) = $Template->Create( %$t ); + die $msg if !$val; + $template{ lc($Template->Name) } = $Template->Id; + } + + # Scrips + my $Scrip = RT::Scrip->new($CurrentUser); + foreach my $s ( @Scrips ) { + my $desc = $s->{'Description'}; + my ($c, $a, $t) = map lc, + @{ $s }{'ScripCondition', 'ScripAction', 'Template'}; + if ( !$condition{$c} ) { + warn "ScripCondition '$c' not found.\n"; + next; + } + if ( !$action{$a} ) { + warn "ScripAction '$a' not found.\n"; + next; + } + if ( !$template{$t} ) { + warn "Template '$t' not found.\n"; + next; + } + my %param = ( + ScripCondition => $condition{$c}, + ScripAction => $action{$a}, + Template => $template{$t}, + Queue => 0, + ); + $Scrip->LoadByCols(%param); + if (!defined($Scrip->Id)) { + my ($val, $msg) = $Scrip->Create(%param, Description => $desc); + die $msg if !$val; + } + } #foreach (@Scrips) + + return; +} + 1;