X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=FS%2FFS%2FTicketSystem%2FRT_External.pm;h=fa97b395625e0d66537a029208b2900c57937bb2;hb=fcce61390d750f98bd82e84d4664ae9c03202be2;hp=22d2472efa970f3b9d59a68643ac0544967627bf;hpb=1c59bba12621e154765a8255534e94a041dfd200;p=freeside.git diff --git a/FS/FS/TicketSystem/RT_External.pm b/FS/FS/TicketSystem/RT_External.pm index 22d2472ef..fa97b3956 100644 --- a/FS/FS/TicketSystem/RT_External.pm +++ b/FS/FS/TicketSystem/RT_External.pm @@ -10,6 +10,7 @@ use FS::UID qw(dbh); use FS::Record qw(qsearchs); use FS::cust_main; use Carp qw(cluck); +use FS::DBI; $me = '[FS::TicketSystem::RT_External]'; $DEBUG = 0; @@ -36,8 +37,8 @@ FS::UID->install_callback( sub { $dbh = dbh; if ($conf->config('ticket_system') eq 'RT_External') { my ($datasrc, $user, $pass) = $conf->config('ticket_system-rt_external_datasrc'); - $dbh = DBI->connect($datasrc, $user, $pass, { 'ChopBlanks' => 1 }) - or die "RT_External DBI->connect error: $DBI::errstr\n"; + $dbh = FS::DBI->connect($datasrc, $user, $pass, { 'ChopBlanks' => 1 }) + or die "RT_External FS::DBI->connect error: $FS::DBI::errstr\n"; $external_url = $conf->config('ticket_system-rt_external_url'); } @@ -264,7 +265,7 @@ sub href_search_tickets { uri_escape($href); #eventually should unescape all of it... - $href .= '&Rows=100'. + $href .= '&RowsPerPage=50'. '&OrderBy=id&Page=1'. '&Format=%27%20%20%20%3Cb%3E%3Ca%20href%3D%22'. $self->baseurl. @@ -316,22 +317,22 @@ sub href_params_new_ticket { my $subtype = $object->table; my $pkey = $object->get($object->primary_key); - my %param = ( + my @param = ( 'Queue' => ($cust_main->agent->ticketing_queueid || $default_queueid), 'new-MemberOf'=> "freeside://freeside/$subtype/$pkey", 'Requestors' => $requestors, ); - ( $self->baseurl.'Ticket/Create.html', %param ); + ( $self->baseurl.'Ticket/Create.html', @param ); } sub href_new_ticket { my $self = shift; - my( $base, %param ) = $self->href_params_new_ticket(@_); + my( $base, @param ) = $self->href_params_new_ticket(@_); my $uri = new URI $base; - $uri->query_form(%param); + $uri->query_form(@param); $uri; }