X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=FS%2FFS%2FTicketSystem%2FRT_External.pm;h=cd6834c963f33974073b680a45c6aa1b134f5f9f;hb=2f3b4161da680cd0fff8c91dbdc50fe5e974610e;hp=dda835cc1c41d873ed141627ec6fa8f4c085ef44;hpb=a0290148dced03b17bd75d93e640e5ef5e8a28e3;p=freeside.git diff --git a/FS/FS/TicketSystem/RT_External.pm b/FS/FS/TicketSystem/RT_External.pm index dda835cc1..cd6834c96 100644 --- a/FS/FS/TicketSystem/RT_External.pm +++ b/FS/FS/TicketSystem/RT_External.pm @@ -270,7 +270,8 @@ sub queue { my $sth = $dbh->prepare($sql) or die $dbh->errstr. " preparing $sql"; $sth->execute($queueid) or die $sth->errstr. " executing $sql"; - $sth->fetchrow_arrayref->[0]; + my $rows = $sth->fetchrow_arrayref; + $rows ? $rows->[0] : ''; } @@ -279,5 +280,53 @@ sub baseurl { $external_url; } +sub _retrieve_single_value { + my( $self, $sql ) = @_; + + warn "$me $sql" if $DEBUG; + my $sth = $dbh->prepare($sql) or die $dbh->errstr. "preparing $sql"; + $sth->execute or die $sth->errstr. "executing $sql"; + + my $arrayref = $sth->fetchrow_arrayref; + $arrayref ? $arrayref->[0] : $arrayref; +} + +sub transaction_creator { + my( $self, $transaction_id ) = @_; + + my $sql = "SELECT name from transactions JOIN users ON ". + "transactions.creator=users.id WHERE transactions.id = ". + $transaction_id; + + $self->_retrieve_single_value($sql); +} + +sub transaction_ticketid { + my( $self, $transaction_id ) = @_; + + my $sql = "SELECT objectid from transactions WHERE transactions.id = ". + $transaction_id; + + $self->_retrieve_single_value($sql); +} + +sub transaction_subject { + my( $self, $transaction_id ) = @_; + + my $sql = "SELECT subject from transactions JOIN tickets ON objectid=". + "tickets.id WHERE transactions.id = ". $transaction_id; + + $self->_retrieve_single_value($sql); +} + +sub transaction_status { + my( $self, $transaction_id ) = @_; + + my $sql = "SELECT status from transactions JOIN tickets ON objectid=". + "tickets.id WHERE transactions.id = ". $transaction_id; + + $self->_retrieve_single_value($sql); +} + 1;