X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;ds=sidebyside;f=services.html;h=927829388ec4e158681f8f2df6c2e8ec6636816c;hb=8edcdbdeb99742699bf3de1fe8906b7480e6233e;hp=7e6472b624ce49addc6c7427e6a3d9252a648382;hpb=dd97249d7ddebdf207f0e4842687df7981807422;p=www.git
diff --git a/services.html b/services.html
index 7e6472b..9278293 100644
--- a/services.html
+++ b/services.html
@@ -110,7 +110,8 @@
|
- Bronze |
+
+ Bronze |
Silver |
Gold |
Platinum |
@@ -119,73 +120,83 @@
+ |
+ Basic maintenance only |
+ Standard support |
+ Most popular support level |
+ Large customizations |
+ Extensive customizations |
+ Dedicated developer |
+
+
+
Monthly cost |
- $195 |
+ $195 |
$395 |
$800 |
$1600 |
- $3200 |
- $6400 |
+ $3200 |
+ $6400 |
Upgrades |
+ ✔ |
✔ |
✔ |
✔ |
- ✔ |
- ✔ |
- ✔ |
+ ✔ |
+ ✔ |
CardFortress offsite credit card storage (for PCI compliance) |
+ optional |
optional |
optional |
optional |
- optional |
- optional |
- optional |
+ optional |
+ optional |
Email support |
+ ✔ |
✔ |
✔ |
✔ |
- ✔ |
- ✔ |
- ✔ |
+ ✔ |
+ ✔ |
Phone and IM support (9am-8pm Eastern / 6am-5pm Pacific) |
- ✖ |
- ✔ |
- ✔ |
+ ✖ |
✔ |
✔ |
✔ |
+ ✔ |
+ ✔ |
24/7 emergency support |
+ ✖ |
✖ |
- ✖ |
- ✔ |
- ✔ |
✔ |
✔ |
+ ✔ |
+ ✔ |
Customization hours per month (with "rollover" for unused time) |
- ✖ |
+ ✖ |
2½ hours |
8 hours |
20 hours |
- 48 hours |
- 100 hours |
+ 48 hours |
+ 100 hours |