X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;ds=sidebyside;f=rt%2Fetc%2Finitialdata;h=54fa9d195ba43a72e4cc1c1e90257551d42dea56;hb=8103c1fc1b2c27a6855feadf26f91b980a54bc52;hp=d5d3b2022b595d4fffca3dec513066cd6dbb1b38;hpb=d39d52aac8f38ea9115628039f0df5aa3ac826de;p=freeside.git
diff --git a/rt/etc/initialdata b/rt/etc/initialdata
index d5d3b2022..54fa9d195 100644
--- a/rt/etc/initialdata
+++ b/rt/etc/initialdata
@@ -136,7 +136,7 @@
Description =>
'Create new tickets based on this scrip\'s template', # loc
ExecModule => 'CreateTickets', },
- { Name => 'Open Tickets',
+ { Name => 'Open Tickets', # loc
Description => 'Open tickets on correspondence', # loc
ExecModule => 'AutoOpen' },
);
@@ -351,7 +351,7 @@ batch-process all your pending approvals.
Name => "Approval Passed", # loc
Description =>
"Notify Owner of their ticket has been approved by some approver", # loc
- Content => 'Subject: Ticket Rejected: {$Ticket->Subject}
+ Content => 'Subject: Ticket Approved: {$Ticket->Subject}
Greetings,
@@ -363,7 +363,7 @@ Other approvals may be pending.
Name => "All Approvals Passed", # loc
Description =>
"Notify Owner of their ticket has been approved by all approvers", # loc
- Content => 'Subject: Ticket Rejected: {$Ticket->Subject}
+ Content => 'Subject: Ticket Approved: {$Ticket->Subject}
Greetings,
@@ -585,3 +585,41 @@ return 0; # ignore $passed;
Right => 'SuperUser', },
);
+
+# Predefined searches
+
+@Attributes = (
+ { Name => 'Search - My Tickets',
+ Description => '[_1] highest priority tickets I own', # loc
+ Content =>
+ { Format => "'__id__/TITLE:#', '__Subject__/TITLE:Subject', Priority, QueueName, ExtendedStatus",
+ Query => " Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open')",
+ OrderBy => 'Priority',
+ Order => 'DESC' },
+ },
+ { Name => 'Search - Unowned Tickets',
+ Description => '[_1] newest unowned tickets', # loc
+ Content =>
+# 'Take' #loc
+ { Format => "'__id__/TITLE:#', '__Subject__/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, '__loc(Take)__/TITLE: ' ",
+ Query => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')",
+ OrderBy => 'Created',
+ Order => 'DESC' },
+ },
+ { Name => 'HomepageSettings',
+ Description => 'HomepageSettings',
+ Content =>
+ { 'body' => # loc
+ [ { type => 'system', name => 'My Tickets' },
+ { type => 'system', name => 'Unowned Tickets' },
+ { type => 'component', name => 'QuickCreate'},
+ ],
+ 'summary' => # loc
+ [
+ { type => 'component', name => 'MyReminders' },
+ { type => 'component', name => 'Quicksearch' },
+ { type => 'component', name => 'RefreshHomepage' },
+ ]
+ },
+}
+);