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+
package RT::Action::RecordCorrespondence;
-require RT::Action::Generic;
+use base 'RT::Action';
use strict;
-use vars qw/@ISA/;
-@ISA = qw(RT::Action::Generic);
+use warnings;
=head1 NAME
RT::Action::RecordCorrespondence - An Action which can be used from an
external tool, or in any situation where a ticket transaction has not
-been started, to make a comment on the ticket.
+been started, to create a correspondence on the ticket.
=head1 SYNOPSIS
-my $action_obj = RT::Action::RecordCorrespondence->new(
- 'TicketObj' => $ticket_obj,
- 'TemplateObj' => $template_obj,
- );
-my $result = $action_obj->Prepare();
-$action_obj->Commit() if $result;
+ my $action_obj = RT::Action::RecordCorrespondence->new(
+ 'TicketObj' => $ticket_obj,
+ 'TemplateObj' => $template_obj,
+ );
+ my $result = $action_obj->Prepare();
+ $action_obj->Commit() if $result;
=head1 METHODS
sub Prepare {
my $self = shift;
if (defined $self->{'TransactionObj'} &&
- $self->{'TransactionObj'}->Type =~ /^(Comment|Correspond)$/) {
- return undef;
+ $self->{'TransactionObj'}->Type =~ /^(Comment|Correspond)$/) {
+ return undef;
}
return 1;
}
my $self = shift;
my ($result, $msg) = $self->{'TemplateObj'}->Parse(
- TicketObj => $self->{'TicketObj'});
+ TicketObj => $self->{'TicketObj'});
return undef unless $result;
-
+
my ($trans, $desc, $transaction) = $self->{'TicketObj'}->Correspond(
- MIMEObj => $self->TemplateObj->MIMEObj);
+ MIMEObj => $self->TemplateObj->MIMEObj);
$self->{'TransactionObj'} = $transaction;
}
-
-eval "require RT::Action::RecordCorrespondence_Vendor";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/RecordCorrespondence_Vendor.pm});
-eval "require RT::Action::RecordCorrespondence_Local";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/RecordCorrespondence_Local.pm});
+
+RT::Base->_ImportOverlays();
1;