-<% include('elements/search.html',
+<& elements/search.html,
'title' => 'Time worked',
'name_singular' => 'transaction',
'query' => $query,
'',
'',
],
- )
-%>
+&>
<%once>
my $format_seconds_sub = sub {
my ($transaction_time, $applied_time);
my $join = 'JOIN Tickets ON Transactions.ObjectId = Tickets.Id '.
- 'JOIN Users ON Transactions.Creator = Users.Id '; #.
+ 'JOIN Users ON Transactions.Creator = Users.Id '.
+ "LEFT JOIN (
+ SELECT DISTINCT ON (ObjectId)
+ ObjectId, Content
+ FROM ObjectCustomFieldValues
+ JOIN CustomFields
+ ON (ObjectCustomFieldValues.CustomField = CustomFields.Id)
+ WHERE CustomFields.Name = 'TimeType'
+ AND ObjectCustomFieldValues.ObjectType = 'RT::Ticket'
+ AND ObjectCustomFieldValues.Disabled = 0
+ ORDER BY ObjectId ASC, ObjectCustomFieldValues.LastUpdated DESC
+ ) AS ocfv_TimeType ON (Tickets.Id = ocfv_TimeType.ObjectId)
+ ";
my $where = "WHERE Transactions.ObjectType = 'RT::Ticket'";
-my $cfname = '';
-if ( $cgi->param('cfname') =~ /^\w(\w|\s)*$/ ) {
-
- # a TimeValue-type custom field
- $cfname = $cgi->param('cfname');
-
- $transaction_time = "(CASE Transactions.Type
- WHEN 'CustomField' THEN
- ( coalesce(to_number(ocfv_new.Content,'999999'),0)
- - coalesce(to_number(ocfv_old.Content,'999999'),0) )
- ELSE ( to_number(ocfv_main.Content,'999999') )
- END) * 60";
-
- # complicated because we have to deal with the case of editing the
- # ticket custom field directly (OldReference/NewReference) as well as
- # entering a transaction with a custom field value (ObjectId)
- $join .= "
- LEFT JOIN ObjectCustomFieldValues ocfv_new
- ON ( ocfv_new.Id = Transactions.NewReference )
- LEFT JOIN ObjectCustomFieldValues ocfv_old
- ON ( ocfv_old.Id = Transactions.OldReference )
- LEFT JOIN ObjectCustomFieldValues ocfv_main
- ON ( ocfv_main.ObjectType = 'RT::Transaction'
- AND ocfv_main.ObjectId = Transactions.Id )
- JOIN CustomFields
- ON ( ( CustomFields.LookupType = 'RT::Queue-RT::Ticket-RT::Transaction'
- AND CustomFields.Id = ocfv_main.CustomField
- AND ocfv_main.Id IS NOT NULL
- )
- OR
- ( CustomFields.LookupType = 'RT::Queue-RT::Ticket'
- AND (CustomFields.Id = ocfv_new.CustomField OR ocfv_new.Id IS NULL)
- AND (CustomFields.Id = ocfv_old.CustomField OR ocfv_old.Id IS NULL)
- AND ocfv_main.Id IS NULL
- ) )
- ";
-
- $where .= " AND CustomFields.Name = '$cfname'
- AND (ocfv_new.Id IS NOT NULL OR ocfv_old.Id IS NOT NULL OR ocfv_main.Id IS NOT NULL)";
+# the intrinsic TimeWorked/TimeTaken fields
+$transaction_time = "CASE Transactions.Type when 'Set'
+ THEN (to_number(NewValue,'999999')-to_number(OldValue, '999999')) * 60
+ ELSE TimeTaken*60
+ END";
+my $applied = '';
+if ( $cgi->param('svcnum') =~ /^\s*(\d+)\s*$/ ) {
+ $where .= " AND EXISTS( SELECT 1 FROM acct_rt_transaction WHERE acct_rt_transaction.transaction_id = Transactions.id AND svcnum = $1 )";
+ $applied = "AND svcnum = $1";
}
-else {
-
- # the intrinsic TimeWorked/TimeTaken fields
- $transaction_time = "CASE Transactions.Type when 'Set'
- THEN (to_number(NewValue,'999999')-to_number(OldValue, '999999')) * 60
- ELSE TimeTaken*60
- END";
-
- my $applied = '';
- if ( $cgi->param('svcnum') =~ /^\s*(\d+)\s*$/ ) {
- $where .= " AND EXISTS( SELECT 1 FROM acct_rt_transaction WHERE acct_rt_transaction.transaction_id = Transactions.id AND svcnum = $1 )";
- $applied = "AND svcnum = $1";
- }
-
- $applied_time = "( SELECT SUM(support) from acct_rt_transaction where transaction_id = Transactions.id $applied )";
-
- $where .= "
- AND ( ( Transactions.Type = 'Set'
- AND Transactions.Field = 'TimeWorked'
- AND Transactions.NewValue != Transactions.OldValue )
- OR ( ( Transactions.Type='Create' OR Transactions.Type='Comment' OR Transactions.Type='Correspond' OR Transactions.Type='Touch' )
- AND Transactions.TimeTaken > 0
- )
- )
- ";
+$applied_time = "( SELECT SUM(support) from acct_rt_transaction where transaction_id = Transactions.id $applied )";
+
+$where .= "
+ AND ( ( Transactions.Type = 'Set'
+ AND Transactions.Field = 'TimeWorked'
+ AND Transactions.NewValue != Transactions.OldValue )
+ OR ( ( Transactions.Type='Create' OR Transactions.Type='Comment' OR Transactions.Type='Correspond' OR Transactions.Type='Touch' )
+ AND Transactions.TimeTaken > 0
+ )
+ )
+";
+
+if ( $cgi->param('category') =~ /^(\w+)$/ ) {
+ $where .= " AND ocfv_TimeType.Content = '$1'";
}
-#AND transaction_time != 0
-#AND $wheretimeleft
+
push @select, "($transaction_time) AS transaction_time";
push @select_total, "SUM($transaction_time)";
if ( $applied_time ) {