This will <b>completely remove</b> all traces of this customer record. This
is <B>not</B> what you want if this is a real customer who has simply
canceled service with you. For that, cancel all of the customer's packages.
-(you can optionally hide cancelled customers with the <a href="../docs/config.html#hidecancelledcustomers">hidecancelledcustomers</a> configuration file)
+(you can optionally hide cancelled customers with the <a href="../config/config-view.cgi#hidecancelledcustomers">hidecancelledcustomers</a> configuration option)
<br>
<br>Are you <b>absolutely sure</b> you want to delete this customer?
<br><input type="submit" value="Yes">
</form></body></html>
END
+#Deleting a customer you have financial records on (i.e. credits) is
+#typically considered fraudulant bookkeeping. Remember, deleting
+#customers should ONLY be used for completely bogus records. You should
+#NOT delete real customers who simply discontinue service.
+#
+#For real customers who simply discontinue service, cancel all of the
+#customer's packages. Customers with all cancelled packages are not
+#billed. There is no need to take further action to prevent billing on
+#customers with all cancelled packages.
+#
+#Also see the "hidecancelledcustomers" and "hidecancelledpackages"
+#configuration options, which will allow you to surpress the display of
+#cancelled customers and packages, respectively.
+
%>