'C' => 'cancel',
'R' => 'credit',
'S' => 'suspend',
- 'U' => 'activate', #uncancel/unsuspend
- 'W' => 'renewal',
- 'T' => 'term change',
'F' => 'refund',
);
'C' => 'explain why a customer package was cancelled',
'R' => 'explain why a customer was credited',
'S' => 'explain why a customer package was suspended',
- 'U' => 'explain why a customer package was unsuspended/uncanceled/activated',
- 'W' => 'explain why a customer package was renewed',
- 'T' => 'explain why a customer package term was changed',
'F' => 'explain why a customer was refunded',
);