# unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
+
+ @tickets = grep { $_->{'_selfservice_priority'}
+ !~ /^\s*(closed?|resolved?|done)\s*/i }
+ @tickets;
+
my $conf = new FS::Conf;
my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
+{ tickets => [