+@Scrips = (
+ { Description => 'On Comment Notify AdminCcs as Comment',
+ ScripCondition => 'On Comment',
+ ScripAction => 'Notify AdminCcs As Comment',
+ Template => 'Admin Comment in HTML' },
+ { Description => 'On Comment Notify Other Recipients as Comment',
+ ScripCondition => 'On Comment',
+ ScripAction => 'Notify Other Recipients As Comment',
+ Template => 'Correspondence in HTML' },
+ { Description => 'On Correspond Notify Owner and AdminCcs',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Notify Owner and AdminCcs',
+ Template => 'Admin Correspondence in HTML' },
+# { Description => 'On Correspond Notify Other Recipients',
+# ScripCondition => 'On Correspond',
+# ScripAction => 'Notify Other Recipients',
+# Template => 'Correspondence in HTML' },
+# { Description => 'On Correspond Notify Requestors and Ccs',
+# ScripCondition => 'On Correspond',
+# ScripAction => 'Notify Requestors And Ccs',
+# Template => 'Correspondence in HTML' },
+ { Description => 'On Correspond Notify Requestors, Ccs, and Other Recipients',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Notify Requestors, Ccs, and Other Recipients',
+ Template => 'Correspondence', },
+
+ { Description => 'On Correspond Open Tickets',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Open Tickets',
+ Template => 'Blank' },
+ { Description => 'On Create Autoreply To Requestors',
+ ScripCondition => 'On Create',
+ ScripAction => 'AutoReply To Requestors',
+ Template => 'AutoReply in HTML' },
+ { Description => 'On Create Notify Owner and AdminCcs',
+ ScripCondition => 'On Create',
+ ScripAction => 'Notify Owner and AdminCcs',
+ Template => 'Transaction in HTML' },
+ { Description => 'On Create Notify Ccs',
+ ScripCondition => 'On Create',
+ ScripAction => 'Notify Ccs',
+ Template => 'Correspondence in HTML' },
+ { Description => 'On Create Notify Other Recipients',
+ ScripCondition => 'On Create',
+ ScripAction => 'Notify Other Recipients',
+ Template => 'Correspondence in HTML' },
+ { Description => 'On Owner Change Notify Owner',
+ ScripCondition => 'On Owner Change',
+ ScripAction => 'Notify Owner',
+ Template => 'Transaction in HTML' },
+# { Description => 'On Resolve Notify Requestors',
+# ScripCondition => 'On Resolve',
+# ScripAction => 'Notify Requestors',
+# Template => 'Resolved in HTML' },
+ { Description => 'On Resolve Notify Requestors, Allow Quiet Resolve',
+ ScripCondition => 'On Resolve Allow Quiet',
+ ScripAction => 'Notify Requestors',
+ Template => 'Resolved in HTML' },
+ { Description => "On transaction, add any tags in the transaction's subject to the ticket's subject",
+ ScripCondition => 'On Transaction',
+ ScripAction => 'Extract Subject Tag',
+ Template => 'Blank' },
+ { Description => 'On Forward Transaction Send forwarded message',
+ ScripCondition => 'On Forward Transaction',
+ ScripAction => 'Send Forward',
+ Template => 'Forward' },
+ { Description => 'On Forward Ticket Send forwarded message',
+ ScripCondition => 'On Forward Ticket',
+ ScripAction => 'Send Forward',
+ Template => 'Forward Ticket' },
+ { Description => 'On Correspond, cancel future resolve',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Cancel Scheduled Resolve',
+ Template => 'Blank' },
+);