-#perl 5.8.0 - 5.8.2 experiment
-#@EmailInputEncodings = qw(iso-8859-1 us-ascii utf-8); # unless (@EmailInputEncodings);
-#Set($EmailOutputEncoding , 'iso-8859-1');
+# These settings are user-editable.
+
+Set($UsernameFormat, 'verbose'); #back to concise to hide email addresses
+
+#uncomment to use
+#Set($DefaultSummaryRows, 10);
+
+Set($MessageBoxWidth, 80);
+Set($MessageBoxRichTextHeight, 368);
+
+#redirects to ticket display on quick create
+#Set($DisplayTicketAfterQuickCreate, 1);
+
+#Set(@Plugins,(qw(Extension::QuickDelete RT::FM)));