-
-10 Set up users, groups, queues, scrips and access control.
+
+10 Set up automated recurring tasks (cronjobs):
+
+ To generate email digest messages, you must arrange for the provided
+ utility to be run once daily, and once weekly. You may also want to
+ arrange for the rt-email-dashboards utility to be run hourly.
+ For example, if your task scheduler is cron, you can configure it as
+ follows:
+
+ crontab -e # as the RT administrator (probably root)
+ # insert the following lines:
+ 0 0 * * * /opt/rt3/sbin/rt-email-digest -m daily
+ 0 0 * * 0 /opt/rt3/sbin/rt-email-digest -m weekly
+ 0 * * * * /opt/rt3/sbin/rt-email-dashboards
+
+
+11 Set up users, groups, queues, scrips and access control.