-my $cfname = '';
-if ( $cgi->param('cfname') =~ /^\w(\w|\s)*$/ ) {
-
- # a TimeValue-type custom field
- $cfname = $cgi->param('cfname');
-
- $transaction_time = "(CASE Transactions.Type
- WHEN 'CustomField' THEN
- ( coalesce(to_number(ocfv_new.Content,'999999'),0)
- - coalesce(to_number(ocfv_old.Content,'999999'),0) )
- ELSE ( to_number(ocfv_main.Content,'999999') )
- END) * 60";
-
- # complicated because we have to deal with the case of editing the
- # ticket custom field directly (OldReference/NewReference) as well as
- # entering a transaction with a custom field value (ObjectId)
- $join .= "
- LEFT JOIN ObjectCustomFieldValues ocfv_new
- ON ( ocfv_new.Id = Transactions.NewReference )
- LEFT JOIN ObjectCustomFieldValues ocfv_old
- ON ( ocfv_old.Id = Transactions.OldReference )
- LEFT JOIN ObjectCustomFieldValues ocfv_main
- ON ( ocfv_main.ObjectType = 'RT::Transaction'
- AND ocfv_main.ObjectId = Transactions.Id )
- JOIN CustomFields
- ON ( ( CustomFields.LookupType = 'RT::Queue-RT::Ticket-RT::Transaction'
- AND CustomFields.Id = ocfv_main.CustomField
- AND ocfv_main.Id IS NOT NULL
- )
- OR
- ( CustomFields.LookupType = 'RT::Queue-RT::Ticket'
- AND (CustomFields.Id = ocfv_new.CustomField OR ocfv_new.Id IS NULL)
- AND (CustomFields.Id = ocfv_old.CustomField OR ocfv_old.Id IS NULL)
- AND ocfv_main.Id IS NULL
- ) )
- ";
-
- $where .= " AND CustomFields.Name = '$cfname'
- AND (ocfv_new.Id IS NOT NULL OR ocfv_old.Id IS NOT NULL OR ocfv_main.Id IS NOT NULL)";