+=cut
+
+sub check {
+ my $self = shift;
+
+ $self->ut_enum('condense', [ '', 'Y' ])
+ || $self->ut_snumbern('ticketing_queueid')
+ || $self->SUPER::check;
+}
+
+=item ticketing_queue
+
+Returns the queue name corresponding with the id from the I<ticketing_queueid>
+field, or the empty string.
+
+=cut
+
+sub ticketing_queue {
+ my $self = shift;
+ return 'Agent-specific queue' if $self->ticketing_queueid == -1;
+ return '' unless $self->ticketing_queueid;
+ FS::TicketSystem->queue($self->ticketing_queueid);
+}
+