+sub list_pkgs {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ #return { 'cust_pkg' => [ map { $_->hashref } $cust_main->ncancelled_pkgs ] };
+
+ my $conf = new FS::Conf;
+
+ { 'svcnum' => $session->{'svcnum'},
+ 'custnum' => $custnum,
+ 'cust_pkg' => [ map {
+ { $_->hash,
+ $_->part_pkg->hash,
+ part_svc =>
+ [ map $_->hashref, $_->available_part_svc ],
+ cust_svc =>
+ [ map { my $ref = { $_->hash,
+ label => [ $_->label ],
+ };
+ $ref->{_password} = $_->svc_x->_password
+ if $context eq 'agent'
+ && $conf->exists('agent-showpasswords')
+ && $_->part_svc->svcdb eq 'svc_acct';
+ $ref;
+ } $_->cust_svc
+ ],
+ };
+ } $cust_main->ncancelled_pkgs
+ ],
+ 'small_custview' =>
+ small_custview( $cust_main, $conf->config('countrydefault') ),
+ };
+
+}
+
+sub list_svcs {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my @cust_svc = ();
+ #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
+ foreach my $cust_pkg ( $p->{'ncancelled'}
+ ? $cust_main->ncancelled_pkgs
+ : $cust_main->unsuspended_pkgs ) {
+ next if $session->{'pkgnum'} && $cust_pkg->pkgnum != $session->{'pkgnum'};
+ push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
+ }
+ if ( $p->{'svcdb'} ) {
+ my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
+ ? $p->{'svcdb'}
+ : ref($p->{'svcdb'}) eq 'ARRAY'
+ ? { map { $_=>1 } @{ $p->{'svcdb'} } }
+ : { $p->{'svcdb'} => 1 };
+ @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
+ }
+
+ #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
+ # @svc_x;
+
+ {
+ 'svcnum' => $session->{'svcnum'},
+ 'custnum' => $custnum,
+ 'svcs' => [
+ map {
+ my $svc_x = $_->svc_x;
+ my($label, $value) = $_->label;
+ my $svcdb = $_->part_svc->svcdb;
+ my $part_pkg = $_->cust_pkg->part_pkg;
+
+ my %hash = (
+ 'svcnum' => $_->svcnum,
+ 'svcdb' => $svcdb,
+ 'label' => $label,
+ 'value' => $value,
+ );
+
+ if ( $svcdb eq 'svc_acct' ) {
+ %hash = (
+ %hash,
+ 'username' => $svc_x->username,
+ 'email' => $svc_x->email,
+ 'seconds' => $svc_x->seconds,
+ 'upbytes' => display_bytecount($svc_x->upbytes),
+ 'downbytes' => display_bytecount($svc_x->downbytes),
+ 'totalbytes' => display_bytecount($svc_x->totalbytes),
+
+ 'recharge_amount' => $part_pkg->option('recharge_amount',1),
+ 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
+ 'recharge_upbytes' =>
+ display_bytecount($part_pkg->option('recharge_upbytes',1)),
+ 'recharge_downbytes' =>
+ display_bytecount($part_pkg->option('recharge_downbytes',1)),
+ 'recharge_totalbytes' =>
+ display_bytecount($part_pkg->option('recharge_totalbytes',1)),
+ # more...
+ );
+
+ } elsif ( $svcdb eq 'svc_phone' ) {
+ %hash = (
+ %hash,
+ );
+ }
+
+ \%hash;
+ }
+ @cust_svc
+ ],
+ };
+
+}
+
+sub _list_svc_usage {
+ my($svc_acct, $begin, $end) = @_;
+ my @usage = ();
+ foreach my $part_export (
+ map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
+ qw( sqlradius sqlradius_withdomain )
+ ) {
+ push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
+ }
+ (@usage);
+}
+
+sub list_svc_usage {
+ _usage_details(\&_list_svc_usage, @_);
+}
+
+sub _list_support_usage {
+ my($svc_acct, $begin, $end) = @_;
+ my @usage = ();
+ foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
+ qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
+ ) {
+ push @usage, { 'seconds' => $_->seconds,
+ 'support' => $_->support,
+ '_date' => $_->_date,
+ 'id' => $_->transaction_id,
+ 'creator' => $_->creator,
+ 'subject' => $_->subject,
+ 'status' => $_->status,
+ 'ticketid' => $_->ticketid,
+ };
+ }
+ (@usage);
+}
+
+sub list_support_usage {
+ _usage_details(\&_list_support_usage, @_);
+}
+
+sub _list_cdr_usage {
+ my($svc_phone, $begin, $end) = @_;
+ map [ $_->downstream_csv('format' => 'default') ], #XXX config for format
+ $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
+}
+
+sub list_cdr_usage {
+ my $p = shift;
+ _usage_details( \&_list_cdr_usage, $p,
+ 'svcdb' => 'svc_phone',
+ );
+}
+
+sub _usage_details {
+ my($callback, $p, %opt) = @_;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'svcnum' => $p->{'svcnum'} };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+
+ my $svcdb = $opt{'svcdb'} || 'svc_acct';
+
+ my $svc_x = qsearchs( $svcdb, $search );
+ return { 'error' => 'No service selected in list_svc_usage' }
+ unless $svc_x;
+
+ my $header = $svcdb eq 'svc_phone'
+ ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX
+ : [];
+
+ my $cust_pkg = $svc_x->cust_svc->cust_pkg;
+ my $freq = $cust_pkg->part_pkg->freq;
+ my $start = $cust_pkg->setup;
+ #my $end = $cust_pkg->bill; # or time?
+ my $end = time;
+
+ unless ( $p->{beginning} ) {
+ $p->{beginning} = $cust_pkg->last_bill;
+ $p->{ending} = $end;
+ }
+
+ my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending});
+
+ #kinda false laziness with FS::cust_main::bill, but perhaps
+ #we should really change this bit to DateTime and DateTime::Duration
+ #
+ #change this bit to use Date::Manip? CAREFUL with timezones (see
+ # mailing list archive)
+ my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
+ (localtime($p->{ending}) )[0,1,2,3,4,5];
+ my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
+ (localtime($p->{beginning}) )[0,1,2,3,4,5];
+
+ if ( $freq =~ /^\d+$/ ) {
+ $nmon += $freq;
+ until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
+ $pmon -= $freq;
+ until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
+ } elsif ( $freq =~ /^(\d+)w$/ ) {
+ my $weeks = $1;
+ $nmday += $weeks * 7;
+ $pmday -= $weeks * 7;
+ } elsif ( $freq =~ /^(\d+)d$/ ) {
+ my $days = $1;
+ $nmday += $days;
+ $pmday -= $days;
+ } elsif ( $freq =~ /^(\d+)h$/ ) {
+ my $hours = $1;
+ $nhour += $hours;
+ $phour -= $hours;
+ } else {
+ return { 'error' => "unparsable frequency: ". $freq };
+ }
+
+ my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
+ my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
+
+ {
+ 'error' => '',
+ 'svcnum' => $p->{svcnum},
+ 'beginning' => $p->{beginning},
+ 'ending' => $p->{ending},
+ 'previous' => ($previous > $start) ? $previous : $start,
+ 'next' => ($next < $end) ? $next : $end,
+ 'header' => $header,
+ 'usage' => \@usage,
+ };
+}
+
+sub order_pkg {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $status = $cust_main->status;
+ #false laziness w/ClientAPI/Signup.pm
+
+ my $cust_pkg = new FS::cust_pkg ( {
+ 'custnum' => $custnum,
+ 'pkgpart' => $p->{'pkgpart'},
+ } );
+ my $error = $cust_pkg->check;
+ return { 'error' => $error } if $error;
+
+ my @svc = ();
+ unless ( $p->{'svcpart'} eq 'none' ) {
+
+ my $svcdb;
+ my $svcpart = '';
+ if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
+ $svcpart = $1;
+ my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
+ return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
+ $svcdb = $part_svc->svcdb;
+ } else {
+ $svcdb = 'svc_acct';
+ }
+ $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
+
+ my %fields = (
+ 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
+ 'svc_domain' => [ qw( domain ) ],
+ 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
+ 'svc_external' => [ qw( id title ) ],
+ 'svc_pbx' => [ qw( id name ) ],
+ );
+
+ my $svc_x = "FS::$svcdb"->new( {
+ 'svcpart' => $svcpart,
+ map { $_ => $p->{$_} } @{$fields{$svcdb}}
+ } );
+
+ if ( $svcdb eq 'svc_acct' ) {
+ my @acct_snarf;
+ my $snarfnum = 1;
+ while ( length($p->{"snarf_machine$snarfnum"}) ) {
+ my $acct_snarf = new FS::acct_snarf ( {
+ 'machine' => $p->{"snarf_machine$snarfnum"},
+ 'protocol' => $p->{"snarf_protocol$snarfnum"},
+ 'username' => $p->{"snarf_username$snarfnum"},
+ '_password' => $p->{"snarf_password$snarfnum"},
+ } );
+ $snarfnum++;
+ push @acct_snarf, $acct_snarf;
+ }
+ $svc_x->child_objects( \@acct_snarf );
+ }
+
+ my $y = $svc_x->setdefault; # arguably should be in new method
+ return { 'error' => $y } if $y && !ref($y);
+
+ $error = $svc_x->check;
+ return { 'error' => $error } if $error;
+
+ push @svc, $svc_x;
+
+ }
+
+ use Tie::RefHash;
+ tie my %hash, 'Tie::RefHash';
+ %hash = ( $cust_pkg => \@svc );
+ #msgcat
+ $error = $cust_main->order_pkgs( \%hash, '', 'noexport' => 1 );
+ return { 'error' => $error } if $error;
+
+ my $conf = new FS::Conf;
+ if ( $conf->exists('signup_server-realtime') ) {
+
+ my $bill_error = _do_bop_realtime( $cust_main, $status );
+
+ if ($bill_error) {
+ $cust_pkg->cancel('quiet'=>1);
+ return $bill_error;
+ } else {
+ $cust_pkg->reexport;
+ }
+
+ } else {
+ $cust_pkg->reexport;
+ }
+
+ my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
+
+ return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
+
+}
+
+sub change_pkg {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $status = $cust_main->status;
+ my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
+ or return { 'error' => "unknown package $p->{pkgnum}" };
+
+ my @newpkg;
+ my $error = FS::cust_pkg::order( $custnum,
+ [$p->{pkgpart}],
+ [$p->{pkgnum}],
+ \@newpkg,
+ );
+
+ my $conf = new FS::Conf;
+ if ( $conf->exists('signup_server-realtime') ) {
+
+ my $bill_error = _do_bop_realtime( $cust_main, $status );
+
+ if ($bill_error) {
+ $newpkg[0]->suspend;
+ return $bill_error;
+ } else {
+ $newpkg[0]->reexport;
+ }
+
+ } else {
+ $newpkg[0]->reexport;
+ }
+
+ return { error => '', pkgnum => $cust_pkg->pkgnum };
+
+}
+
+sub order_recharge {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $status = $cust_main->status;
+ my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
+ or return { 'error' => "unknown service " . $p->{'svcnum'} };
+
+ my $svc_x = $cust_svc->svc_x;
+ my $part_pkg = $cust_svc->cust_pkg->part_pkg;
+
+ my %vhash =
+ map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
+ qw ( recharge_seconds recharge_upbytes recharge_downbytes
+ recharge_totalbytes );
+ my $amount = $part_pkg->option('recharge_amount', 1);
+
+ my ($l, $v, $d) = $cust_svc->label; # blah
+ my $pkg = "Recharge $v";
+
+ my $bill_error = $cust_main->charge($amount, $pkg,
+ "time: $vhash{seconds}, up: $vhash{upbytes}," .
+ "down: $vhash{downbytes}, total: $vhash{totalbytes}",
+ $part_pkg->taxclass); #meh
+
+ my $conf = new FS::Conf;
+ if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
+
+ $bill_error = _do_bop_realtime( $cust_main, $status );
+
+ if ($bill_error) {
+ return $bill_error;
+ } else {
+ my $error = $svc_x->recharge (\%vhash);
+ return { 'error' => $error } if $error;
+ }
+
+ } else {
+ my $error = $bill_error;
+ $error ||= $svc_x->recharge (\%vhash);
+ return { 'error' => $error } if $error;
+ }
+
+ return { error => '', svc => $cust_svc->part_svc->svc };
+
+}
+
+sub _do_bop_realtime {
+ my ($cust_main, $status) = (shift, shift);
+
+ my $old_balance = $cust_main->balance;
+
+ my $bill_error = $cust_main->bill
+ || $cust_main->apply_payments_and_credits
+ || $cust_main->realtime_collect;
+
+ if ( $cust_main->balance > $old_balance
+ && $cust_main->balance > 0
+ && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
+ 1 : $status eq 'suspended' ) ) {
+ #this makes sense. credit is "un-doing" the invoice
+ my $conf = new FS::Conf;
+ $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
+ 'self-service decline',
+ 'reason_type' => $conf->config('signup_credit_type'),
+ );
+ $cust_main->apply_credits( 'order' => 'newest' );
+
+ return { 'error' => '_decline', 'bill_error' => $bill_error };
+ }
+
+ '';
+}
+
+sub renew_info {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my @cust_pkg = sort { $a->bill <=> $b->bill }
+ grep { $_->part_pkg->freq ne '0' }
+ $cust_main->ncancelled_pkgs;
+
+ #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
+
+ my $total = $cust_main->balance;
+
+ my @array = map {
+ my $bill = $_->bill;
+ $total += $_->part_pkg->base_recur($_, \$bill);
+ my $renew_date = $_->part_pkg->add_freq($_->bill);
+ {
+ 'pkgnum' => $_->pkgnum,
+ 'amount' => sprintf('%.2f', $total),
+ 'bill_date' => $_->bill,
+ 'bill_date_pretty' => time2str('%x', $_->bill),
+ 'renew_date' => $renew_date,
+ 'renew_date_pretty' => time2str('%x', $renew_date),
+ 'expire_date' => $_->expire,
+ 'expire_date_pretty' => time2str('%x', $_->expire),
+ };
+ }
+ @cust_pkg;
+
+ return { 'dates' => \@array };
+
+}
+
+sub payment_info_renew_info {
+ my $p = shift;
+ my $renew_info = renew_info($p);
+ my $payment_info = payment_info($p);
+ return { %$renew_info,
+ %$payment_info,
+ };
+}
+
+sub order_renew {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $date = $p->{'date'};
+
+ my $now = time;
+
+ #freeside-daily -n -d $date fs_daily $custnum
+ $cust_main->bill_and_collect( 'time' => $date,
+ 'invoice_time' => $now,
+ 'actual_time' => $now,
+ 'check_freq' => '1d',
+ );
+
+ return { 'error' => '' };
+
+}
+
+sub cancel_pkg {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $pkgnum = $p->{'pkgnum'};
+
+ my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
+ 'pkgnum' => $pkgnum, } )
+ or return { 'error' => "unknown pkgnum $pkgnum" };
+
+ my $error = $cust_pkg->cancel( 'quiet'=>1 );
+ return { 'error' => $error };
+
+}
+
+sub provision_acct {
+ my $p = shift;
+ warn "provision_acct called\n"
+ if $DEBUG;
+
+ return { 'error' => gettext('passwords_dont_match') }
+ if $p->{'_password'} ne $p->{'_password2'};
+ return { 'error' => gettext('empty_password') }
+ unless length($p->{'_password'});
+
+ if ($p->{'domsvc'}) {
+ my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
+ qw ( svcpart pkgnum ) );
+ return { 'error' => gettext('invalid_domain') }
+ unless ($domains{$p->{'domsvc'}});
+ }
+
+ warn "provision_acct calling _provision\n"
+ if $DEBUG;
+ _provision( 'FS::svc_acct',
+ [qw(username _password domsvc)],
+ [qw(username _password domsvc)],
+ $p,
+ @_
+ );
+}
+
+sub provision_external {
+ my $p = shift;
+ #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
+ _provision( 'FS::svc_external',
+ [],
+ [qw(id title)],
+ $p,
+ @_
+ );
+}
+
+sub _provision {
+ my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
+ warn "_provision called for $class\n"
+ if $DEBUG;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $pkgnum = $p->{'pkgnum'};
+
+ warn "searching for custnum $custnum pkgnum $pkgnum\n"
+ if $DEBUG;
+ my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
+ 'pkgnum' => $pkgnum,
+ } )
+ or return { 'error' => "unknown pkgnum $pkgnum" };
+
+ warn "searching for svcpart ". $p->{'svcpart'}. "\n"
+ if $DEBUG;
+ my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
+ or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
+
+ warn "creating $class record\n"
+ if $DEBUG;
+ my $svc_x = $class->new( {
+ 'pkgnum' => $p->{'pkgnum'},
+ 'svcpart' => $p->{'svcpart'},
+ map { $_ => $p->{$_} } @$fields
+ } );
+ warn "inserting $class record\n"
+ if $DEBUG;
+ my $error = $svc_x->insert;
+
+ unless ( $error ) {
+ warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
+ if $DEBUG;
+ $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
+ }
+
+ my $return = { 'svc' => $part_svc->svc,
+ 'error' => $error,
+ map { $_ => $svc_x->get($_) } @$return_fields
+ };
+ warn "_provision returning ". Dumper($return). "\n"
+ if $DEBUG;
+ return $return;
+
+}
+
+sub part_svc_info {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $pkgnum = $p->{'pkgnum'};
+
+ my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
+ 'pkgnum' => $pkgnum,
+ } )
+ or return { 'error' => "unknown pkgnum $pkgnum" };
+
+ my $svcpart = $p->{'svcpart'};
+
+ my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
+ 'svcpart' => $svcpart, } )
+ or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
+ my $part_svc = $pkg_svc->part_svc;
+
+ my $conf = new FS::Conf;
+
+ return {
+ 'svc' => $part_svc->svc,
+ 'svcdb' => $part_svc->svcdb,
+ 'pkgnum' => $pkgnum,
+ 'svcpart' => $svcpart,
+ 'custnum' => $custnum,
+
+ 'security_phrase' => 0, #XXX !
+ 'svc_acct_pop' => [], #XXX !
+ 'popnum' => '',
+ 'init_popstate' => '',
+ 'popac' => '',
+ 'acstate' => '',
+
+ 'small_custview' =>
+ small_custview( $cust_main, $conf->config('countrydefault') ),
+
+ };
+
+}
+
+sub unprovision_svc {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $svcnum = $p->{'svcnum'};
+
+ my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
+ or return { 'error' => "unknown svcnum $svcnum" };
+
+ return { 'error' => "Service $svcnum does not belong to customer $custnum" }
+ unless $cust_svc->cust_pkg->custnum == $custnum;
+
+ my $conf = new FS::Conf;
+
+ return { 'svc' => $cust_svc->part_svc->svc,
+ 'error' => $cust_svc->cancel,
+ 'small_custview' =>
+ small_custview( $cust_main, $conf->config('countrydefault') ),
+ };
+
+}
+
+sub myaccount_passwd {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ return { 'error' => "New passwords don't match." }
+ if $p->{'new_password'} ne $p->{'new_password2'};
+
+ return { 'error' => 'Enter new password' }
+ unless length($p->{'new_password'});
+
+ #my $search = { 'custnum' => $custnum };
+ #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ $custnum =~ /^(\d+)$/ or die "illegal custnum";
+ my $search = " AND custnum = $1";
+ $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
+
+ my $svc_acct = qsearchs( {
+ 'table' => 'svc_acct',
+ 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
+ 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
+ 'LEFT JOIN cust_main USING ( custnum ) ',
+ 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
+ 'extra_sql' => $search, #important
+ } )
+ or return { 'error' => "Service not found" };
+
+ $svc_acct->_password($p->{'new_password'});
+ my $error = $svc_acct->replace();
+
+ my($label, $value) = $svc_acct->cust_svc->label;
+
+ return { 'error' => $error,
+ 'label' => $label,
+ 'value' => $value,
+ };
+
+}
+
+sub create_ticket {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init();
+
+ my $conf = new FS::Conf;
+ my $queue = $p->{'queue'}
+ || $conf->config('ticket_system-selfservice_queueid')
+ || $conf->config('ticket_system-default_queueid');
+
+ warn "$me create_ticket: creating ticket\n" if $DEBUG;
+ my $err_or_ticket = FS::TicketSystem->create_ticket(
+ '', #create RT session based on FS CurrentUser (fs_selfservice)
+ 'queue' => $queue,
+ 'custnum' => $custnum,
+ 'svcnum' => $session->{'svcnum'},
+ map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
+ );
+
+ if ( ref($err_or_ticket) ) {
+ warn "$me create_ticket: sucessful: ". $err_or_ticket->id. "\n"
+ if $DEBUG;
+ return { 'error' => '',
+ 'ticket_id' => $err_or_ticket->id,
+ };
+ } else {
+ warn "$me create_ticket: unsucessful: $err_or_ticket\n"
+ if $DEBUG;
+ return { 'error' => $err_or_ticket };
+ }
+
+
+}
+
+#--
+
+sub _custoragent_session_custnum {
+ my $p = shift;
+
+ my($context, $session, $custnum);
+ if ( $p->{'session_id'} ) {
+
+ $context = 'customer';
+ $session = _cache->get($p->{'session_id'})
+ or return ( 'error' => "Can't resume session" ); #better error message
+ $custnum = $session->{'custnum'};
+
+ } elsif ( $p->{'agent_session_id'} ) {
+
+ $context = 'agent';
+ my $agent_cache = new FS::ClientAPI_SessionCache( {
+ 'namespace' => 'FS::ClientAPI::Agent',
+ } );
+ $session = $agent_cache->get($p->{'agent_session_id'})
+ or return ( 'error' => "Can't resume session" ); #better error message
+ $custnum = $p->{'custnum'};
+
+ } else {
+ $context = 'error';
+ return ( 'error' => "Can't resume session" ); #better error message
+ }
+
+ ($context, $session, $custnum);
+
+}
+