@Initial = ( sub { $RT::Logger->warning( "Going to add [OLD] prefix to all templates in approvals queue." ." If you have never used approvals, you can safely delete all the" ." templates with the [OLD] prefix. Leave the new Approval templates because" ." you may eventually want to start using approvals." ); my $approvals_q = RT::Queue->new( $RT::SystemUser ); $approvals_q->Load('___Approvals'); unless ( $approvals_q->id ) { $RT::Logger->error("You have no approvals queue."); return 1; } my $templates = RT::Templates->new( $RT::SystemUser ); $templates->LimitToQueue( $approvals_q->id ); while ( my $tmpl = $templates->Next ) { my ($status, $msg) = $tmpl->SetName( "[OLD] ". $tmpl->Name ); unless ( $status ) { $RT::Logger->error("Couldn't rename template #". $tmpl->id .": $msg"); } } return 1; }, ); @ACL = ( { GroupDomain => 'SystemInternal', GroupType => 'privileged', Right => 'ShowApprovalsTab', }, ); @Templates = ( { Queue => '___Approvals', Name => "New Pending Approval", # loc Description => "Notify Owners and AdminCcs of new items pending their approval", # loc Content => 'Subject: New Pending Approval: {$Ticket->Subject} Greetings, There is a new item pending your approval: "{$Ticket->Subject()}", a summary of which appears below. Please visit {RT->Config->Get(\'WebURL\')}Approvals/Display.html?id={$Ticket->id} to approve or reject this ticket, or {RT->Config->Get(\'WebURL\')}Approvals/ to batch-process all your pending approvals. ------------------------------------------------------------------------- {$Transaction->Content()} ' }, { Queue => '___Approvals', Name => "Approval Passed", # loc Description => "Notify Requestor of their ticket has been approved by some approver", # loc Content => 'Subject: Ticket Approved: {$Ticket->Subject} Greetings, Your ticket has been approved by { eval { $Approval->OwnerObj->Name } }. Other approvals may be pending. Approver\'s notes: { $Notes } ' }, { Queue => '___Approvals', Name => "All Approvals Passed", # loc Description => "Notify Requestor of their ticket has been approved by all approvers", # loc Content => 'Subject: Ticket Approved: {$Ticket->Subject} Greetings, Your ticket has been approved by { eval { $Approval->OwnerObj->Name } }. Its Owner may now start to act on it. Approver\'s notes: { $Notes } ' }, { Queue => '___Approvals', Name => "Approval Rejected", # loc Description => "Notify Owner of their rejected ticket", # loc Content => 'Subject: Ticket Rejected: {$Ticket->Subject} Greetings, Your ticket has been rejected by { eval { $Approval->OwnerObj->Name } }. Approver\'s notes: { $Notes } ' }, { Queue => '___Approvals', Name => "Approval Ready for Owner", # loc Description => "Notify Owner of their ticket has been approved and is ready to be acted on", # loc Content => 'Subject: Ticket Approved: {$Ticket->Subject} Greetings, The ticket has been approved, you may now start to act on it. ' }, ); @Final = ( sub { $RT::Logger->debug("Going to adjust dashboards"); my $sys = RT::System->new($RT::SystemUser); my $attrs = RT::Attributes->new( $RT::SystemUser ); $attrs->UnLimit; my @dashboards = $attrs->Named('Dashboard'); if (@dashboards == 0) { $RT::Logger->debug("You have no dashboards. Skipped."); return 1; } for my $attr (@dashboards) { my $props = $attr->Content; if (exists $props->{Searches}) { $props->{Panes} = { body => [ map { my ($privacy, $id, $desc) = @$_; { portlet_type => 'search', privacy => $privacy, id => $id, description => $desc, pane => 'body', } } @{ delete $props->{Searches} } ], }; } my ($status, $msg) = $attr->SetContent( $props ); $RT::Logger->error($msg) unless $status; } $RT::Logger->debug("Fixed."); return 1; }, sub { my $approvals_q = RT::Queue->new( $RT::SystemUser ); $approvals_q->Load('___Approvals'); unless ( $approvals_q->id ) { $RT::Logger->error("You have no approvals queue."); return 1; } require File::Temp; my ($tmp_fh, $tmp_fn) = File::Temp::tempfile( 'rt-approvals-scrips-XXXX', CLEANUP => 0 ); unless ( $tmp_fh ) { $RT::Logger->error("Couldn't create temporary file."); return 0; } $RT::Logger->warning( "IMPORTANT: We're going to delete all scrips in Approvals queue" ." and save them in '$tmp_fn' file." ); require Data::Dumper; my $scrips = RT::Scrips->new( $RT::SystemUser ); $scrips->LimitToQueue( $approvals_q->id ); while ( my $scrip = $scrips->Next ) { my %tmp = map { $tmp->{ $_ } = $scrip->_Value( $_ ) } $scrip->ReadableAttributes; print $tmp_fh Data::Dumper::Dumper( \%tmp ); my ($status, $msg) = $scrip->Delete; unless ( $status ) { $RT::Logger->error( "Couldn't delete scrip: $msg"); } } }, );