We're hiring!

Account Manager / Technical support / Sysadmin

Position: Account Manager / Technical support / Sysadmin
Date Posted: Oct 28th, 2010
Date Closed: when filled
Salary Range: DOE
Employment Terms: W-2, telecommute, part or full time
Short Job/Task Description: Handle customer support by email, phone and IM. Triage support requests, answer calls, write documentation. Coordinate and roll out upgrades. Basic Linux/*nix system administration in support of the application. Work with customers and programmers on feature specifications. Give feedback about the application to developers based on customer support trends. Be proactive and figure out new ways in which you can help our customers and your busy co-workers at a small, open-source company.
Location: United States (Social Security # required)
Buzzwords: Support, open-source, telecommute
To apply: email ivan-supportjob at freeside.biz. Please include information on your specific experience with Freeside.